ibis Styles Paris Bercy 3 stars

Customer review rating (ALL Rating) 4.0/5 5,888 reviews

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Description

Hotel extras

  •  Metro lines 14 + 6 opposite hotel ✈️ Orly Airport in 20 mins via line 14

  •  Opposite Bercy station; 10-min walk to Gare de Lyon  Near Accor Arena

  • Le Papa Cabane: terrace, live sport events, cocktails, pizzas, platters

  • GREEN KEY: Sustainable Tourism Certification 

  • 7 renovated meeting rooms with daylight Terrace overlooking Parc de Bercy

Our accommodation(s)

Book this hotel
Room 1

Air-conditioned room with two 35" single beds, Micro Green soft pillows, a cozy duvet and 3" mattress topper for even more comfort! 43" flat-screen TV with international channels and free WIFI.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)

Enjoy the comfort of a queen-size bed with Sweet Bed by ibis bedding as well as functional equipment adapted for people with reduced mobility. Flat-screen TV, free WIFI, air conditioning.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Ideal for your family, the suite can accommodate two adults and two children. It offers a queen-size bed and a sofa bed for two people, a 43" LCD TV and air conditioning.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Hotel location

ibis Styles Paris Bercy

77 rue de Bercy
75012 PARIS
France

GPS:48.83859, 2.381206

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 361 rooms
  • 7 rooms for people with reduced mobility
  • 7 family rooms
  • 9 connecting rooms
  • 361 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

7 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Sports and leisure

Boules/petanque

  • Nearby

Jogging track Additional charge

  • Nearby

Skating rink Additional charge

  • Nearby
  • Near the property
  • Indoor parking
  • Public
  • 50 parking spaces
  • Parking pricing: 30 EUR 30 EUR Per day

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

LE BACKSTAGE

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Foosball
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Backstage Bar: the highlight of your evenings in Bercy. A lively, sunny terrace in a relaxed, urban setting near Accor Arena. The perfect spot for coffee or cocktail after work or before/after an event.

Enjoy an energy boost with our gourmet and healthy buffet. Re-fuel on French pastries and breads, cold cuts, cheeses, fresh fruit and create-your-own yogurt bowls with our selection of toppings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  5,888 reviews

Customer review rating 4.0/5

Bojan P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Ian J. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Azher K. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Karolina H. Couples - Confirmed reviews ALL

Dear Madame H., Thank you for sharing your feedback regarding your recent stay at ibis Styles Paris Bercy. We are pleased to hear that you appreciated our location, comfortable beds, breakfast, and the friendliness of our staff. However, we regret that your experience did not meet your expectations, particularly concerning the condition of your accommodation. We take your comments about the room and bathroom conditions very seriously. The issues you mentioned regarding cleanliness and maintenance are not reflective of our standards. While we strive to provide a welcoming environment, it is clear that we fell short during your visit. Your observations regarding the need for renovation will be taken into consideration as we continually work to enhance our facilities. We appreciate your loyalty as a returning guest and hope to have the opportunity to provide you with a better experience in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

Dear Mister D., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and service. I apologize for the discomfort you experienced with the room temperature and the Wi-Fi connectivity issues. Your insights are valuable to us as we strive to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Ian J. Couples - Confirmed reviews ALL

Good as usual

Customer review rating 4.5/5

Azher K. Business - Confirmed reviews ALL

I usually stay at this hotel and it is very conveniently located to go anywhere in the city plus many restaurants and parks nearby giving it a comfortable feel

Customer review rating 2.5/5

Karolina H. Couples - Confirmed reviews ALL

I have only 4 positives things to tell about this hotel : a good location, a comfortable bed, a nice breakfast and friendly employees. Unfortunately, everything else is not what I've been expected. It was already 2nd stay in this hotel and I've chosen it because it's so near to Accor Arena in Paris. But the room that we've got was awful. First of all it needs a renovation. And a big one! The bathroom is so tired. In the morning we didn't have a hot water. The toilet is so old that has stains that do not go off with a cleaning. In the shower I found some hair. The bed, how I said, was confortable but duvet cover had big holes on it. And the grey color on the walls makes you feel like you're in kind of prison.

Dear Madame H., Thank you for sharing your feedback regarding your recent stay at ibis Styles Paris Bercy. We are pleased to hear that you appreciated our location, comfortable beds, breakfast, and the friendliness of our staff. However, we regret that your experience did not meet your expectations, particularly concerning the condition of your accommodation. We take your comments about the room and bathroom conditions very seriously. The issues you mentioned regarding cleanliness and maintenance are not reflective of our standards. While we strive to provide a welcoming environment, it is clear that we fell short during your visit. Your observations regarding the need for renovation will be taken into consideration as we continually work to enhance our facilities. We appreciate your loyalty as a returning guest and hope to have the opportunity to provide you with a better experience in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

David D. Business - Confirmed reviews ALL

Efficient, satisfactory service. Would have liked a desk in the room. Wifi handshaking worked for one device, not for another. Room was hotter than I would like, ventilation did not help, window only could open a tiny bit and was also not of help.

Dear Mister D., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and service. I apologize for the discomfort you experienced with the room temperature and the Wi-Fi connectivity issues. Your insights are valuable to us as we strive to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 1.5/5

Robert W. Business - Confirmed reviews ALL

I stay in Ibis Styles hotels regularly and sadly the premises here are tired and tatty in comparison. The room was dirty, badly decorated, with stains and what looked like mould, rust, or who knows what in the bathroom. Nowhere to sit other than the bed, and an open closet which is just a partition and a hanger. I would not choose to stay here again.

Dear Mister W., Thank you for sharing your feedback regarding your recent stay with us. I regret to hear that your experience did not meet the standards we strive to uphold. We take cleanliness and maintenance very seriously and will be sure to address your observations with our housekeeping and maintenance teams. Your comments about the room's furnishings and space are noted, and we continually evaluate our facilities to enhance guest comfort. It is encouraging to know that our staff made a positive impression on you. We appreciate your review as it helps us improve. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.0/5

Bruno C. C. Couples - Confirmed reviews ALL

We enjoyed our stay. Great bed and shower, good breakfast, friendly staff.

Cher Monsieur C., Nous vous remercions sincèrement pour votre commentaire positif. Nous sommes ravis que vous ayez apprécié notre emplacement, votre chambre, ainsi que la qualité de notre petit-déjeuner et la convivialité de notre équipe. Nous espérons vous accueillir à nouveau prochainement. Cordialement, Ibis Styles Paris Bercy

Customer review rating 3.5/5

Daniela C. Friends - Confirmed reviews ALL

The hotel is well located, very close to a metro station, with a few eateries close by and only 10 min walk from Gare de Lyon. It is also clean and quiet, the beds comfy and the staff friendly and helpful. Only minus was the shower, impossible to regulate the water temp, going from scalding hot to cold no matter what the setting was.

Dear Madam C., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and the accommodations to your liking. However, we sincerely apologize for the inconvenience you experienced with the shower water temperature. We take such matters seriously and appreciate your input as it helps us to improve our services. Thank you for choosing ibis Styles Paris Bercy. We hope to welcome you back in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.5/5

Mari S. Families - Confirmed reviews ALL

Location is great If you go to Accor arena. The hotel is ole and little bit dusty. Breakfast is poor. Every dishes are dirty and broke. Pieces were missing from the glasses. Dangerous, you could even split your lip.stains and dirt on every dish. Is it time to get a new dishwasher? The great thing was that we got to the room in good time

Dear Madam S., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and timely room access. However, it is concerning to hear about your experience with the breakfast service and the cleanliness of the dishes. Please be assured that we take such matters seriously, and we will review our procedures to ensure a higher standard of cleanliness and quality. Your input is invaluable in helping us improve our services. Thank you once again for sharing your thoughts. Best regards, Ibis Styles Paris Bercy

Customer review rating 1.0/5

Xavier O. Families - Confirmed reviews ALL

The only good thing was that it was near the location of the venue where we needed to go. Otherwise the hygiene was bad. The bad sheets smelled horrible. The hotel in general smelled bad. The breakfast was quite poor and the staff were really rude, telling us to get up and clean the tables (even if it’s their policy, they should explain it in a respectful way).

Dear Mister O., Thank you for taking the time to share your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding hygiene and the quality of breakfast. We strive to maintain high standards, and your comments will be taken into consideration. Furthermore, I apologize for the manner in which our staff communicated our policies. Respectful communication is essential, and I appreciate your insights in this regard. Your experience is important to us as we continuously seek to improve our services. Thank you once again for your review. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Sonia D. Families - Confirmed reviews ALL

R´´

Chère Madame D., Nous vous remercions pour votre retour positif et sommes ravis que notre proximité avec l'Arena Accor ait contribué à votre séjour. Votre satisfaction est notre priorité. Cordialement, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Emmanouil-alexios V. Families - Confirmed reviews ALL

They let us in the room sooner than tje expected check in time, which was great cause we were tired from the flight.

Dear Mister V., Thank you for your kind words regarding our location and staff. We are pleased to hear that you enjoyed the early check-in, as we strive to provide a comfortable experience for our guests. We look forward to welcoming you back in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

Mary R. A. Couples - Confirmed reviews ALL

Staff were very welcoming and helpful. Hotel was close to the metro and offered speedy access to the city. The hotel was a little tired, attention to small details such as removing "grubby towels" before they were put out would have improved the stay.

Dear Madam A., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and the hotel's location. We take note of your comments regarding the towels and will address this with our team to enhance our guests' experiences. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Maria H. Families - Confirmed reviews ALL

Great location with excellent transport links, making it easy to explore central Paris and beyond. The staff were friendly and welcoming throughout our stay. While the accommodation is fairly basic, it was clean, well maintained, and offered exceptionally comfortable beds. The breakfast was also very good, providing a great start to the day.

Dear Madam H., Thank you for your kind words regarding your recent stay at ibis Styles Paris Bercy. We are delighted to hear that you enjoyed our convenient location and found our staff to be welcoming. It is wonderful to know that you appreciated the comfort and cleanliness of your accommodation, as well as the breakfast offerings. Your feedback is invaluable to us as we strive to provide a positive experience for all our guests. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Yash J. J. Business - Confirmed reviews ALL

No toiletries are provided. No water bottle in the room. I called the reception for water no one answered the call. No lockers in the room.

Dear M. J., Thank you for sharing your feedback. I regret to learn of your experience regarding the lack of toiletries, water availability, and room lockers. Your comments are valuable to us as we strive to improve our services and guest satisfaction. Best regards, Ibis Styles Paris Bercy

Customer review rating 3.0/5

Thomas S. Couples - Confirmed reviews ALL

The overall room was fine and no complaints about cleaning. The bathroom structure for sure needs improvement for me to come back. The shower does not stay up, the toilet is ugly and the water does not maintain a steady temperature.

Dear M. S., Thank you for your feedback regarding your stay. We appreciate your comments about the cleanliness of the room; however, we are sorry to hear that the bathroom did not meet your expectations. Your observations will be taken into consideration for future improvements. Kind Regards, Ibis Styles Paris Bercy

Customer review rating 3.5/5

Alex A. Couples - Confirmed reviews ALL

You pay less and you get the basic room facilities.

Dear M.A., Thank you for your feedback. We appreciate your comments regarding the comfort of the bed. Our hotel aims to provide essential facilities at a competitive price, and we continuously strive to enhance our offerings for our valued guests. Goodbye, Ibis Styles Paris Bercy

Customer review rating 1.0/5

Jan O. H. Couples - Confirmed reviews ALL

Your hotel is exactly what one would expect from a budget hotel. The quality of a hotel depends on its staff, and in this regard, you failed completely. On our final day, just as my partner and I were preparing to leave for home, my partner’s crossbody bag was stolen in the breakfast room. We were seated at the far end of the room; for a brief moment, we both stepped away from the table, and the bag was stolen—either by another guest or by a member of your staff. We reported the incident immediately and were told by one of your employees that there was surveillance footage of the room. The dining room manager I spoke to was extremely dismissive and rude; I then contacted the reception, who reached out to someone else. That person arrived after a while, asked us to wait, and gave the impression that they would check the surveillance footage. We waited a long time, but that person never returned. Eventually, we had to leave to catch our flight, and we informed the reception. We were left with the impression that you simply let us wait until we had to leave so that you could be rid of the problem. The bag contained a passport, an iPhone, credit cards, keys, and other items. Your staff failed completely.I have also reported the incident to Hotels.com.

Dear Jan O. H., Thank you for taking the time to share your concerns regarding your recent stay at Ibis Styles Paris Bercy. I sincerely apologize for the distressing experience you encountered, particularly concerning the theft of your partner's bag. I acknowledge how distressing this must have been, especially given the importance of the items involved. We take the security of our guests and their belongings very seriously. I regret that the response you received from our team did not meet your expectations. It is our policy to investigate such incidents thoroughly, and I am disappointed to hear that the communication you received fell short. Your feedback regarding the demeanor of our staff has been noted, and it will be addressed with the relevant team members. We strive for a high standard of service, and it is clear that we did not achieve this during your visit. Thank you once again for your feedback. We will use your comments to improve our services in the future. Best regards, Ibis Styles Paris Bercy

Customer review rating 2.0/5

Rodrigo S. Friends - Confirmed reviews ALL

Rude and unprepared staff

Dear Mr. S., Thank you for your feedback. I regret to hear about your experience with our team. We strive to provide exceptional service, and your comments will be shared with the staff to enhance our guest experience. Best regards, Ibis Styles Paris Bercy

Customer review rating 4.5/5

Louise M. Families - Confirmed reviews ALL

x

Chère Madame M., Nous vous remercions pour vos commentaires positifs concernant l'emplacement de notre hôtel. Nous sommes ravis de savoir que votre séjour a été à la hauteur de vos attentes et que vous avez apprécié notre offre de petit déjeuner à emporter. Cordialement, Ibis Styles Paris Bercy

Other web-users rate our hotel

  • 2,889 reviews 9.5/10 Location
  • 4,727 reviews 4.2/10 Room
  • 2,866 reviews 8.3/10 Service
  • 22 reviews 7.7/10 WiFi
  • 2,605 reviews 7.4/10 Breakfast
  • 1,601 reviews 3.9/10 Cleanliness
  • 924 reviews 3.5/10 Vibe
  • 703 reviews 4.9/10 Value

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