Pullman Paris Centre - Bercy 4 stars

Customer review rating (ALL Rating) 4.5/5 2,688 reviews

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Description

Hotel extras

  • Well-being area with swimming pool, spa, sauna and hammam

  • Bistronomic cuisine at the Ariette restaurant & bar

  • Direct connection to Orly airport with metro line 14 (30 min)

  • Quadruple and connecting rooms for families

  • Power Fitness Ctr open 24/7 with cardio/running equipment and video classes

Our accommodation(s)

Book this hotel
Room 1

Room renovated in 2024, 27 m2 (290 sq.ft.), WIFI, 48'' TV, kettle, water/tea/coffee included, desk area, bathtub with rain shower, C.O. Bigelow welcome products, hairdryer, bathrobes, slippers, iron.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • 2 pers. max
  • 27 m² / 290 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Room renovated in 2024, 27 m2 (290 sq.ft.), WIFI, 48'' TV, kettle, water/tea/coffee incl., sofa bed for a child, tub with rain shower, C.O. Bigelow welcome products, hairdryer, bathrobes, slippers, iron.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Room renovated in 2024, 27 m2 (290 sq.ft.), WIFI, 48'' TV, kettle, water/tea/coffee incl., sofa bed for a child, tub with rain shower, C.O. Bigelow welcome products, hairdryer, bathrobes, slippers, iron.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x2

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

27 m2 (290 sq.ft.), WIFI, 48'' TV, mini-bar, tea, coffee and Nespresso machine incl., desk area, bathtub with rain shower, C.O. Bigelow welcome products, hairdryer, bathrobes, slippers, iron.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Design room, 27 m² (290 ft²), high floor, WIFI, 48'' TV, minibar included, tea and coffee, Nespresso machine, office space, rain shower, Cobiegelow products, hairdryer, bathrobes and slippers, iron.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

27 m2 (290 sq.ft.), WIFI, 48'' TV, mini-bar, tea, coffee & Nespresso machine incl., bathtub with rain shower, C.O. Bigelow welcome products, hairdryer, bathrobes, slippers, iron.

  • Views:

    City View

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Refurbished in 2017, 580 ft² designer room, ideal for 6, WIFI, 48" TV, mini-bar, tea, Nescafé, desk, bath with rain shower, Cobigelow bath products, hairdryer, bathrobes and slippers, iron.

Max. number of persons
6
Area
From 54 m² / 581 sq ft

Bedding

Double bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

290 sq. ft. (27 m²) modern room, WiFi, 48'' TV, minibar, tea, Nescafé coffee, office area, bath with rain shower, C.O. Bigelow hospitality products, hairdryer, bathrobes and slippers, iron.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

DUPLEX SUITE, 1 King-Size Bed and 1 Sofa Bed, High Floor, View of Paris

538 sq.ft. suite on two levels, bay window, lounge, WIFI, two 55'' TVs, tea/coffee, Nespresso machine, mini-bar included, bathtub and rain shower, separate WC, Cobigelow welcome products, hairdryer.

  • Views:

    City View

  • Most of the accommodation:

    Duplex

Max. number of persons
4
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Suite

PRESIDENTIAL SUITE, 2 King Size Beds, 1 Double Sofa Bed, High Floor, Paris View

105 m² on 2 levels, 2 rooms, bay window, WIFI, music station, 2 55'' TVs, mini-bar, tea/coffee, Nespresso, desk, private WC, whirlpool bath & rain shower, Cobigelow bath products and hairdryer.

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Duplex

Max. number of persons
6
Area
From 105 m² / 1130 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • DTT TV package
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats

Hotel location

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
France

GPS:48.831522, 2.387074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 392 rooms
  • 9 rooms for people with reduced mobility
  • 58 family rooms
  • 50 connecting rooms
  • 392 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

32 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Covered pool

  • Covered
  • On site

Power Fitness

  • On site
  • Hammam

Sports and leisure

Jogging track

  • Nearby

Bodybuilding equipment/Gym

  • On site

Gym

  • On site

ARIETTE - RESTAURANT AND BAR

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

Cooking style
French
Chef name
Cédric Gallais
Capacity
70
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Ariette is both restaurant and bar, a great place to dine or spend time, where authenticity and creativity are key. The chef provides seasonal, local and homemade cuisine, without stinting on portions.

Book

Summer and winter, relax by the naturally lit indoor pool, exclusive to residential guests and bookable in hourly slots.

Keep fit in every way! The Power Fitness room has three areas: the cardio & running area, the HBX with video classes, the LesMills experience with cinema and Body Pump, Body Balance and The Trip classes

Far from the urban hustle/bustle, time stops at the Spa by Sothys-Paris Bercy. Facial or body treatments, solo or duo massages, protocols combining sensoriality, efficiency and a personalized approach for a breath of absolute well-being.

Book

Planning a unique wedding, family event, or gala? Create exceptional moments with 16,146 sq.ft. (1500m²) of designer space, including a 3,229-sq.ft. (300m²) outdoor patio in the heart of Paris!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,688 reviews

Customer review rating 5.0/5

William B. Couples - Confirmed reviews ALL

Dear William B., Thank you for your kind words about your recent stay with us. We are delighted to hear that you found everything at the hotel to be wonderful. Your positive feedback is greatly appreciated and inspires our team to continue delivering exceptional service. Céline - Guest Experience Manager

Customer review rating 1.0/5

Alexander L. Friends - Confirmed reviews ALL

Thank you for taking the time to share your experience. First and foremost, we sincerely apologize that your suite was not available upon your arrival and that you had to wait until 6:00 p.m. to access your room. We fully understand how disappointing and inconvenient this must have been, particularly when you were expecting to enjoy your upgraded accommodation from the beginning of your stay. Regarding your invoice, we would like to reassure you that the upgrade voucher was correctly applied. The upgrade appears on the invoice as a complimentary commercial offer and was therefore not charged to you, although we understand that the way it is displayed may have caused some confusion. We are very sorry that the delayed availability of your suite affected your overall experience and hope to have the opportunity to welcome you again under much smoother circumstances. Warm regards, The Pullman Paris Centre-Bercy Team

Customer review rating 4.0/5

Joseph C. Families - Confirmed reviews ALL

Dear Joseph C., Thank you for taking the time to share your positive experience at Pullman Paris Centre - Bercy. We are pleased to hear that you enjoyed the hotel's location and found our facilities to be clean and well-stocked. We appreciate your understanding regarding the construction in the rear sitting area, and we are excited to enhance our offerings for our guests. It is wonderful to know that you plan to stay with us again in the future. Best regards, Céline - Guest Experience Manager

Customer review rating 5.0/5

Jean-claude C. Friends - Confirmed reviews ALL

Dear Jean-Claude C., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed your experience and appreciated our staff's service. Your feedback is invaluable, and we look forward to welcoming you back soon. Céline - Guest Experience Manager

Customer review rating 5.0/5

Pierre L. Business - Confirmed reviews ALL

Dear Pierre L., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and enjoyed the service provided by our dedicated staff. We hope to welcome you back for another pleasant experience in the future. Céline - Guest Experience Manager

Dear William B., Thank you for your kind words about your recent stay with us. We are delighted to hear that you found everything at the hotel to be wonderful. Your positive feedback is greatly appreciated and inspires our team to continue delivering exceptional service. Céline - Guest Experience Manager

Customer review rating 1.0/5

Alexander L. Friends - Confirmed reviews ALL

Booked quite with upgrade voucher, charged full amount anyway and suite wasn’t even available on arrival (2pm) but only after 6pm

Thank you for taking the time to share your experience. First and foremost, we sincerely apologize that your suite was not available upon your arrival and that you had to wait until 6:00 p.m. to access your room. We fully understand how disappointing and inconvenient this must have been, particularly when you were expecting to enjoy your upgraded accommodation from the beginning of your stay. Regarding your invoice, we would like to reassure you that the upgrade voucher was correctly applied. The upgrade appears on the invoice as a complimentary commercial offer and was therefore not charged to you, although we understand that the way it is displayed may have caused some confusion. We are very sorry that the delayed availability of your suite affected your overall experience and hope to have the opportunity to welcome you again under much smoother circumstances. Warm regards, The Pullman Paris Centre-Bercy Team

Customer review rating 4.0/5

Joseph C. Families - Confirmed reviews ALL

The stay was professional, the hotel was clean, rooms were well stocked with the usual amenities. The rear sitting area was under construction as told of why the door was blocked from accessing it. Outside of that, this is my second time staying at a Pullman Hotel in Paris and will do so again.

Dear Joseph C., Thank you for taking the time to share your positive experience at Pullman Paris Centre - Bercy. We are pleased to hear that you enjoyed the hotel's location and found our facilities to be clean and well-stocked. We appreciate your understanding regarding the construction in the rear sitting area, and we are excited to enhance our offerings for our guests. It is wonderful to know that you plan to stay with us again in the future. Best regards, Céline - Guest Experience Manager

Customer review rating 5.0/5

Jean-claude C. Friends - Confirmed reviews ALL

Excellent stay for one night with staff to match. Thank you

Dear Jean-Claude C., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed your experience and appreciated our staff's service. Your feedback is invaluable, and we look forward to welcoming you back soon. Céline - Guest Experience Manager

Customer review rating 5.0/5

Pierre L. Business - Confirmed reviews ALL

This was a 4-day intense professional trip to Paris and the large and quiet room was really nice to live in. Thanks to the very dedicated and pleasant staff members to make this stay so good.

Dear Pierre L., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you found your room comfortable and enjoyed the service provided by our dedicated staff. We hope to welcome you back for another pleasant experience in the future. Céline - Guest Experience Manager

Customer review rating 3.5/5

Philippe P. Business - Confirmed reviews ALL

The internal structure, lobby and so on, is weird combining strange stuff like checkin desk, pingpong tables, well... it's a bit odd. One of my towels was quite dirty... quality inspection clearly failed. But overall the bed was extremely comfortable and the towels are sooo soft when clean.

Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our convenient location and, most importantly, the comfort of our beds. However, we sincerely apologize for the condition of the towel you found in your room. This is clearly not in line with the cleanliness standards we expect, and we fully understand how unpleasant this must have been. Your comment has been shared with our Housekeeping team to reinforce our quality checks and prevent this from happening again. Regarding our lobby, we understand that its unconventional layout and playful atmosphere may come as a surprise. It was designed as a lively, social space, although we appreciate that this concept may not appeal to everyone. We hope to have the opportunity to welcome you back and provide you with a more consistent experience on your next stay. Warm regards, The Pullman Paris Centre-Bercy Team

Customer review rating 4.5/5

Nathalie P. Solo - Confirmed reviews ALL

All Staff were very nice with me, if i need something they do their best

Chère Mme P., Je vous remercie sincèrement pour vos commentaires élogieux concernant notre emplacement, le confort de votre séjour et la gentillesse de notre personnel. Nous sommes ravis que notre équipe ait pu répondre à vos besoins. Votre satisfaction est notre priorité. Céline - Responsable de l'expérience client

Customer review rating 4.5/5

Claudine M. Families - Confirmed reviews ALL

Always friendly staff

Thank you so much for your wonderful feedback ✨ We are delighted that you enjoyed our services and activities, as well as our breakfast and convenient location for exploring Paris. A special thank you for your kind words about our team. Knowing that you found our staff consistently friendly means a lot to us! We look forward to welcoming you back to Pullman Paris Centre-Bercy very soon 😊 Celine-Guest Experience Manager

Customer review rating 5.0/5

Claire C. Friends - Confirmed reviews ALL

We had an excellent 2 night stay at the Pullman Bercy. The hotel is in an excellent location a stones throw from the metro and adjacent to the lovely Bercy Village with it's plethora of shops and restaurants. The staff were so welcoming. Would highly recommend this hotel

Thank you so much for your wonderful feedback and recommendation! We are delighted that you enjoyed our location next to Bercy Village and close to the metro, as well as the warm welcome from our team. We hope to have the pleasure of welcoming you back very soon! The Pullman Paris Centre-Bercy Team

Customer review rating 5.0/5

Vincent H. Families - Confirmed reviews ALL

I am a diamond member and it s always a pleasure to go to Pullman Bercy. This time we were upgraded to the presidential suite for my family and I. I really appreciated the suite, splendid view, a lot of space. Breakfast is still very good and we had a great time in Paris. Thank you

Dear Vincent H., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your upgrade to the presidential suite and appreciated the spaciousness and splendid view it offered. It is also gratifying to know that you found our breakfast to be satisfactory. We look forward to welcoming you and your family back for another exceptional experience at Pullman Paris Centre - Bercy. Céline - Guest Experience Manager

Customer review rating 5.0/5

Kehinde A. A. Families - Confirmed reviews ALL

Great stay and warm personnel

Dear Kehinde A. A., Thank you for your kind words regarding our location and the comfort of your stay. We are pleased to hear that our team contributed positively to your experience. Your feedback is greatly appreciated, and we hope to welcome you back soon. Céline - Guest Experience Manager

Customer review rating 1.5/5

Benjamin O. Families - Confirmed reviews ALL

I had two reservations back to back which led to a change of room supposedly to be on a room next to my sister who had a booking in the same hotel for the last 3 days. Then when o get my new key it turns out the staff gave me my sister’s key and cancelled hers. when that was rectified the next room’s window wasn’t closing properly. I finally had a room that worked but wasn’t even on the same floor as my sister - why all the changes when neither of us had asked?

Dear Benjamin O., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the logistical challenges you encountered during your visit, particularly concerning the room assignments and the key mix-up with your sister's reservation. It is disappointing to learn that these issues impacted your experience with us. This is certainly not the smooth and professional experience we aim to provide, and I sincerely apologize for the lack of coordination during your stay. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Pullman Paris Centre - Bercy

Customer review rating 3.0/5

Joseph B. Solo - Confirmed reviews ALL

Massively underwhelmed by this place, staff were 50/50 either wonderful or rude. While the hotel itself has a good overall product, the service delivery and responsiveness were lacking, especially after you tell a guest you will do something and then do not do it - it took three requests and two hours to reception to get some water that was not replenished during the clean. As a loyal Accor member, I expect a standard of service across the portfolio. Experiencing such a complete breakdown in basic communication and problem resolution at a flagship brand like Pullman makes me question Accor as a whole.

Dear Joseph B., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconsistency in service you experienced, as this does not reflect the high standards we strive to uphold at Pullman Paris Centre - Bercy. Your comments regarding staff responsiveness and communication have been noted, and I understand how frustrating it can be when expectations are not met, especially as a loyal Accor member. I also regret the inconsistency you experienced in your interactions with our team. As a loyal ALL member, I fully understand your expectation of a consistent level of service across Accor hotels, and I am particularly sorry that this experience led you to question that trust. Your comments have been shared with our teams, as both communication and proper follow-up of guest requests are essential aspects of the service we want to provide. Thank you again for bringing this to our attention. I sincerely hope we will have the opportunity to welcome you back and provide you with a much more seamless and enjoyable experience. Best regards, Pullman Paris Centre - Bercy

Customer review rating 4.0/5

Narelle G. Couples - Confirmed reviews ALL

Ok

Dear Narelle, Thank you for your positive feedback regarding our hotel's location. We are delighted to hear that you enjoyed your stay with us. Céline - Guest Experience Manager

Customer review rating 4.5/5

Oladipo A. Families - Confirmed reviews ALL

Amazing

Dear Oladipo A., Thank you for your wonderful feedback. We are thrilled to hear that you found your experience with us to be perfect and amazing. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Céline - Guest Experience Manager

Customer review rating 1.5/5

Alex D. Families - Confirmed reviews ALL

Had a bad welcome experience. Of the 3-4 people at the reception, virtually everyone was new or not working there. Only the manager said he is a regular employee there. We got offered a room with strong smell of cigarette. Our room had a chipped bathtub and the room and bathroom did not feel clean. The reception did not offer us help with the luggage despite they helped a young couple without kids in front of us and despite we checked in online which promised us to save time as we were arriving late (22:00), the checkin process took well over 25 minutes. The person at the reception did not know how to operate the hotel system. My parents were offered a room that could not be sleeped in as the smell of smoke was making it sickening. The cleaning staff should not have let anyone stay in that room under these conditions. Disappointing stay and I would never stay again with this hotel. I will never recommend your hotel to any friends, I would actually caution everyone to spend their money there. The manager was not helpful at all, he simply explained the awful situation he was in with untrained staff, but this is not what I paid for. If someone at corporate is reading this, you all have a horrible staffing problem at this hotel that is putting a dent in your accor brand.

Dear Mr. D., Thank you for taking the time to share your experience with us. I am sincerely sorry for the disappointing stay you and your family experienced at Pullman Paris Centre-Bercy. What you describe, from the lengthy and difficult check-in experience to the lack of assistance upon arrival, as well as the condition of the rooms allocated to you and your parents, is simply not representative of the level of service and standards we are accustomed to providing to our guests. I can fully understand your disappointment. Reading that this experience has led you to lose confidence in our hotel is particularly disappointing, and I deeply regret that we failed to provide you and your family with the experience you were entitled to expect from a Pullman hotel. Please be assured that your feedback is being taken very seriously and will help us address the shortcomings you encountered. On behalf of the entire team, please accept my sincere apologies for this experience. I truly hope that, despite your understandable disappointment today, we may one day have the opportunity to regain your trust and provide you with the quality of stay that we are normally proud to offer. Kind regards,

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The Pullman in Bercy is always a great place to stay. It's a great location, the employees are fantastic and I always enjoy my stays in Bercy.

Thank you so much for your loyalty and kind words! We are delighted that you continue to enjoy our location and, above all, the warm welcome from our team. It is always a pleasure to have you with us, and we look forward to welcoming you back to Bercy very soon! The Pullman Paris Centre-Bercy Team

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

9 day stay that was splendid. Friendly hotel with a lot going on and good facilities.

Thank you for your lovely feedback! We are delighted that you enjoyed your 9-day stay, our convenient location, facilities, and especially the friendliness and attentiveness of our team. We hope to welcome you back for another splendid stay very soon! The Pullman Paris Centre-Bercy Team

Customer review rating 5.0/5

Asad H. Business - Confirmed reviews ALL

Great experience Status Points were not deposited properly

Dear Asad H., Thank you for your kind words regarding our location and your overall experience. I regret to hear about the issue with your Status Points. The Reception Team will credit your point. We hope to welcome you again, Sincerely, Céline - Guest Experience Manager

Customer review rating 5.0/5

Melissa S. Families - Confirmed reviews ALL

Well located and family friendly hotel.

Dear Melissa S., Thank you for your positive feedback regarding our location and family-friendly atmosphere. We are delighted to know that you enjoyed your stay with us. Céline - Guest Experience Manager

Other web-users rate our hotel

  • 1,107 reviews 9.4/10 Location
  • 1,692 reviews 7.5/10 Room
  • 3,367 reviews 9.1/10 Service
  • 16 reviews 6.8/10 WiFi
  • 804 reviews 8.1/10 Comfort
  • 744 reviews 8.6/10 Breakfast
  • 511 reviews 7.3/10 Cleanliness
  • 462 reviews 7.9/10 Food

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