The Sydney Boulevard Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,196 reviews

The Sydney Boulevard Hotel - Image 1
The Sydney Boulevard Hotel - Image 2
The Sydney Boulevard Hotel - Image 3
The Sydney Boulevard Hotel - Image 4
90 William Street, Sydney, 2011 SYDNEY, Australia

Description

Hotel extras

  • Breathtaking views of Sydney Harbour Bridge, Opera House and city skyline

  • Multiple event venues with panaromic views of the Sydney Harbour Bridge.

  • Easy access to local destinations, shopping, museums and theatre

  • Secure underground parking charged at a maximum of $25 per day

  • Large rooms, starting at 30 sq meters

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 1 king-size bed, City side

Photo out of - Deluxe Room with 1 king-size bed, City side

The Deluxe City View Room offers stunning views of the vibrant cityscape. Situated on levels 11 to 23, this modern 32 m² (344 sq ft) room features either a king-size bed or two single beds.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

The Deluxe Harbour View Rooms offer stunning views of the Sydney Harbour Bridge, Sydney Opera House, and the Botanical Gardens. Located on levels 11 to 24, (344 sq ft) rooms feature either a king-size bed or two single beds.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Deluxe Queen Queen Rooms feature contemporary designs with big windows, an executive desk, and a spacious bathroom. Located on levels 11 to 15, these airy, wood-accented rooms offer 32 m² of space and are fitted with two queen beds.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Nestled on the 23rd floor, the Presidential Suite is elegantly decorated in warm cream tones, offering stunning views of the Sydney Harbour Bridge and Sydney Opera House. Spanning 159 m², includes a separate lounge and dining room for added comfort.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 159 m² / 1711 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Sydney Boulevard Hotel

90 William Street, Sydney
2011 SYDNEY
Australia

GPS:-33.87408, 151.21667

Telephone
Fax +61 2 9356 2115
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 275 rooms
  • 2 rooms for people with reduced mobility
  • 12 family rooms
  • 16 connecting rooms
  • 275 non-smoking rooms
  • 25 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitness center- Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 250 parking spaces
  • Max Limited Height: 1.91 m / 6.26 ft

  • Parking pricing: 25 AUD 25 AUD Per day
  • Parking for a month
  • Parking for a week

Security

  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Private indoor parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Private

  • Parking pricing: 25 AUD 25 AUD Per day

Public outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Public

  • Parking pricing: 25 AUD 25 AUD Per day

SEASONS CAFE

Photo out of - SEASONS CAFE

With plenty of natural light streaming in through large windows, and patio seating for the warm summer months, casual Seasons Cafe is the perfect place to enjoy a relaxing buffet breakfast.

Cooking style
International
Capacity
160
Accessibility
Accessible service
2011 Sydney, Australia
Telephone +61 2 9383 7222
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

With plenty of natural light streaming in through large windows, and patio seating for the warm summer months, casual Seasons Cafe is the perfect place to enjoy a relaxing buffet breakfast.

Overlooking the vibrant William Street, The Vard is an ideal urban retreat for unwinding after a long day at work or enjoying a casual evening with friends.

Gear up for your day with a morning workout in our on-site gym, or let off some steam after a long day of business meetings.

For a truly memorable wedding in a spectacular setting, hold your reception in one of The Sydney Boulevard Hotel's immaculate event spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,196 reviews

Customer review rating 4.0/5

Phu Q. N. Business - Confirmed reviews ALL

Dear Mr N., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are pleased to hear that you found our hotel convenient for your office. We do, however, apologise for the inconvenience caused by the lack of a comb in your room. We understand that having the expected personal amenities available can make a difference to the overall comfort of your stay. Your feedback has been noted and will be shared with our team for consideration. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Maureen E. Solo - Confirmed reviews ALL

Dear Ms E., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are pleased to hear that you found the hotel comfortable and appreciated our convenient location and access to transport. We do, however, sincerely apologise that the coffee supplies were not replenished when your room was serviced. We understand that these small details are an important part of a comfortable stay. Your feedback has been noted and will be shared with our Housekeeping team to ensure greater attention is given to replenishing in-room amenities during servicing. Thank you again for your valuable feedback, and we look forward to welcoming you back for an improved experience. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Ray T. Friends - Confirmed reviews ALL

Dear Mr T., Thank you for taking the time to share your wonderful feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you enjoyed our perfect location and found our team to be very friendly. Your kind words are greatly appreciated and will be shared with our team. Thank you once again for your feedback. We look forward to welcoming you back to The Sydney Boulevard Hotel for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Atonauna P. Couples - Confirmed reviews ALL

Dear Ms P., Thank you for taking the time to share your wonderful feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and, most importantly, the friendly and attentive service provided by our team. Your kind words regarding our customer service are greatly appreciated and will be shared with the team. Thank you once again for your valued feedback. We look forward to welcoming you back to The Sydney Boulevard Hotel for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 5.0/5

Jeffrey P. Families - Confirmed reviews ALL

Dear Mr. P., Thank you for your kind words regarding our service and room cleanliness. It is gratifying to know that our team made a positive impression during your stay. We appreciate your feedback and hope to welcome you back in the future. Best regards, Jayani Wijeratne Assistant Front Office Manager

Dear Mr N., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are pleased to hear that you found our hotel convenient for your office. We do, however, apologise for the inconvenience caused by the lack of a comb in your room. We understand that having the expected personal amenities available can make a difference to the overall comfort of your stay. Your feedback has been noted and will be shared with our team for consideration. Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Maureen E. Solo - Confirmed reviews ALL

Everything was fine but chamber made didnt top up coffee etc when she cleaned room

Dear Ms E., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are pleased to hear that you found the hotel comfortable and appreciated our convenient location and access to transport. We do, however, sincerely apologise that the coffee supplies were not replenished when your room was serviced. We understand that these small details are an important part of a comfortable stay. Your feedback has been noted and will be shared with our Housekeeping team to ensure greater attention is given to replenishing in-room amenities during servicing. Thank you again for your valuable feedback, and we look forward to welcoming you back for an improved experience. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Ray T. Friends - Confirmed reviews ALL

Very friendly staff

Dear Mr T., Thank you for taking the time to share your wonderful feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you enjoyed our perfect location and found our team to be very friendly. Your kind words are greatly appreciated and will be shared with our team. Thank you once again for your feedback. We look forward to welcoming you back to The Sydney Boulevard Hotel for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Atonauna P. Couples - Confirmed reviews ALL

Excellent customer service and great location

Dear Ms P., Thank you for taking the time to share your wonderful feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation, and, most importantly, the friendly and attentive service provided by our team. Your kind words regarding our customer service are greatly appreciated and will be shared with the team. Thank you once again for your valued feedback. We look forward to welcoming you back to The Sydney Boulevard Hotel for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 5.0/5

Jeffrey P. Families - Confirmed reviews ALL

Very nice room and clean

Dear Mr. P., Thank you for your kind words regarding our service and room cleanliness. It is gratifying to know that our team made a positive impression during your stay. We appreciate your feedback and hope to welcome you back in the future. Best regards, Jayani Wijeratne Assistant Front Office Manager

Customer review rating 5.0/5

Bernadette D. Families - Confirmed reviews ALL

We were lucky enough to be upgraded to a room with harbour views, absolutely stunning!!

Dear Ms. D., Thank you for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed your beautiful room and our convenient location. It is especially lovely to know that you enjoyed the harbour views from your upgraded room — we are pleased that this added to your stay and allowed you to take in some of Sydney’s stunning scenery. We truly appreciate your kind words and look forward to welcoming you back to The Sydney Boulevard Hotel for another memorable stay. Kind regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 5.0/5

Carl G. Business - Confirmed reviews ALL

Staff, cleanliness, food quality and Vard Bar were second to none.

Dear Carl, Thank you for taking the time to share your wonderful feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you had a very comfortable stay and that you were impressed with our team, cleanliness, and food quality. It is particularly pleasing to know that you enjoyed your experience at Vard Bar as well. Your kind recognition of our team is greatly appreciated, and I will be sure to share your feedback with our colleagues. Comments such as yours are a wonderful encouragement to the team and motivate us to continue delivering memorable experiences for our guests. Thank you once again for choosing The Sydney Boulevard Hotel. We look forward to welcoming you back for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.5/5

Catharine R. Couples - Confirmed reviews ALL

Great stay and very kind staff. The room was clean and comfortable. Only complaint was the shower. Good pressure but needs a new shower head.

Dear Ms R., Thank you for taking the time to share your feedback following your recent stay at The Sydney Boulevard Hotel. We are delighted to hear that you had a very comfortable stay and enjoyed our convenient location. It is wonderful to know that you found our team kind and welcoming, and that your room was clean and comfortable. We also appreciate you bringing the shower head to our attention. While we are pleased that you enjoyed the good water pressure, we are sorry that the condition of the shower head did not meet your expectations. We have shared your feedback with our relevant team for review and follow-up. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with another comfortable and enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 5.0/5

Sidnei L. D. M. Friends - Confirmed reviews ALL

Just wanted to say big thank you to the beautiful Receptionists who made our check-in as effortless as it can be. Also a shout out to the Housekeeping Team who did a fantastic job in the room. Will most certainly be coming back.

Dear Mr M., Thank you for taking the time to share your wonderful feedback following your recent stay at The Sydney Boulevard Hotel. We are delighted to hear that you enjoyed your experience with us and, in particular, that our Reception team made your check-in effortless. It is equally pleasing to know that our Housekeeping team helped make your stay comfortable with their attention to your room. I will be sure to share your kind words with both teams, as recognition such as yours is a wonderful encouragement to our colleagues. Thank you once again for choosing The Sydney Boulevard Hotel. We truly appreciate your kind recommendation and look forward to welcoming you back for another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.0/5

Stuart R. Families - Confirmed reviews ALL

Friendly staff clean and comfortable

Dear Mr. R., Thank you for your kind feedback. We are pleased to hear that you found our staff friendly and the accommodations clean and comfortable. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We hope to welcome you back in the future. Best regards, Jayani Wijeratne Assistant Front Office Manager

Customer review rating 0.5/5

Samuel S. Couples - Confirmed reviews ALL

I never got to stay there because I wasn't able to get my visa in time. Im from California. But this hotel kept my money anyways. They care about ther guest so much but won't give you a refund. Even if you were unable to get into the country. That should be one of the biggest things you do for your guest, and that's give them a refund. You don't know what people are going through.

Dear Mr. S., Thank you for taking the time to share your feedback. We are sorry to hear that you were unable to travel to Australia due to the delay in obtaining your visa, and we understand how disappointing this situation must have been. We would like to clarify that the reservation was made under a non-refundable and non-amendable rate, with the applicable terms and conditions clearly provided at the time of booking. As these conditions form part of the booking agreement, we were unfortunately unable to provide a refund for the cancelled stay. We certainly understand that unforeseen circumstances can arise. This is also why we offer flexible rate options, which provide greater flexibility for guests who may encounter unexpected changes or circumstances affecting their travel plans. We regret that on this occasion we were unable to make an exception to the agreed booking conditions, and we appreciate your understanding. We hope you will have the opportunity to visit Sydney in the future, and we would be pleased to welcome you to The Sydney Boulevard Hotel. Kind regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 5.0/5

Ghislaine B. Solo - Confirmed reviews ALL

Excellent location and harbour view. Large room, great staff!

Dear Ms B., Thank you for staying with us at Sydney Boulevard Hotel and for sharing your wonderful feedback. We are delighted that you enjoyed our convenient location, spacious room, and beautiful Sydney Harbour views. It is especially rewarding to know that our team contributed positively to your experience. Your feedback means a lot to us, and we look forward to welcoming you back for another memorable stay. Warm regards, Kevin Baek Hotel Operations Manager

Customer review rating 3.0/5

Zakhary T. S. Business - Confirmed reviews ALL

I stay there regularly when I visit Sydney. Requested a dental kit at 8am. When it didn’t arrive I contacted reception and was told they don’t have staff to bring it to the room and if I need it I have to come down to collect it. Poor service from 4.5 star hotel!

Dear Mr S., Thank you for staying with us at Sydney Boulevard Hotel and for sharing your feedback. We are sorry to learn that the assistance you received regarding your dental kit request did not meet your expectations. Mr S., we appreciate you bringing this matter to our attention and sincerely thank you for your continued loyalty as an ALL Gold member. Your feedback will be reviewed with the relevant departments as we continue working to improve our service standards. We hope to welcome you back for a more enjoyable stay, complemented by our beautiful Sydney Harbour views. Warm regards, Kevin Baek Hotel Operations Manager

Customer review rating 5.0/5

Brent M. Couples - Confirmed reviews ALL

Stayed for a week, loved our room, the views & handy location to the waterfront, transport links, Hyde park & walkable restaurants. Close enough to everything but far enough away from the city noise & chaos Will definitely stay again

Dear Mr M., Thank you for staying with us at Sydney Boulevard Hotel and for sharing your detailed feedback. We are delighted that you enjoyed your room, the beautiful Sydney Harbour views, our convenient location, and the friendly and professional service provided by our Front Office team! Mr M., we sincerely appreciate your continued loyalty as an ALL Classic member and are pleased to know that you found your week-long stay thoroughly enjoyable. Thank you also for your constructive comments regarding the presentation of the pizza. Your feedback will be reviewed with our Food and Beverage team as we continue working to improve our service and presentation standards. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Kevin Baek Hotel Operations Manager

Customer review rating 4.5/5

Karen B. Couples - Confirmed reviews ALL

I have the feeling the Sydney Boulevard Hotel was once one of the hotels to go to. A lot of rooms have spectacular views over the harbour, it's close to the city and King's Cross - which is now getting bougie. The room we had was clean and spacious, and a great view. The bathroom had a spa bath with shower over. Individual toiletries eg shampoo, soap, were supplied. I hope in the transition to being more sustainable, a process they are currently going through, individual toiletries remain albeit in sustainable packaging rather than plastics. Staff were friendly and very helpful finding us a room even though we were early for checkin - we were quite prepared to have luggage stored. The cafe/restaurant opens for breakfast and a bar in the evening. There are loads of restaurants one block over - Italian, Indian, Mexican to name a few. We feel we discovered a bit of a gem, an easy uber ride around the city or a short walk to the King's Cross Station. It's an easy 20 minute stroll through Botanic Gardens to get to the Opera House.

Dear Karen, Thank you for staying with us at Sydney Boulevard Hotel and for sharing your thoughtful feedback. We are delighted that you enjoyed the clean and spacious room, beautiful Sydney Harbour views, convenient location, and the friendly assistance provided by our team. Karen, we particularly appreciate your comments regarding the packaging of our individual bathroom amenities. As part of our environmental initiatives, we are gradually replacing individually packaged toiletries with bulk amenity dispensers. The installation has currently been completed up to Level 15, with the remaining floors being progressively updated each month. Your feedback will be reviewed with the relevant departments as we continue working to improve our service and sustainability standards. We are pleased that you rediscovered Sydney Boulevard Hotel and described the hotel as a gem. We look forward to welcoming you back for another enjoyable stay. Warm regards, Kevin Baek Hotel Operations Manager

Customer review rating 3.5/5

Carolyn P. Families - Confirmed reviews ALL

Comfortable bed, good size room, disappointed in the cleanliness of the bathroom.

Dear Ms. P., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are pleased to hear that you enjoyed our convenient location, comfortable bed, and spacious room. However, I am sorry to learn that the cleanliness of your bathroom did not meet your expectations. Please accept our sincere apologies for this shortfall, as maintaining high standards of cleanliness is a key priority for us. Your feedback has been shared with our Housekeeping team for review and follow-up to ensure we maintain a consistently high standard across all areas of our guest rooms. We truly appreciate your comments and hope to have the pleasure of welcoming you back, where we would be delighted to provide you with a more comfortable and seamless experience. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 3.0/5

Mark L. Business - Confirmed reviews ALL

Very clean, friendly staff, good breakfast. Appalling lobby restaurant, burnt food, slow service.

Dear Mr. L., Thank you for taking the time to share your feedback following your stay at The Sydney Boulevard Hotel. We are delighted to hear that you found our hotel very clean, well located, and our team friendly, and that you enjoyed the breakfast. We truly appreciate your positive comments. However, I am very sorry to learn about your experience at our lobby restaurant. The burnt food and slow service you encountered are certainly not reflective of the standards we aim to deliver. Please accept our sincere apologies for the disappointment caused. Your feedback has been shared with our Food & Beverage team for review and follow-up. We value your comments as they help us identify where we can improve and ensure a more consistent experience for our guests. We hope to have the opportunity to welcome you back and provide you with the warm and seamless experience you deserve. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 4.0/5

Brian H. Couples - Confirmed reviews ALL

Hotel is clean, staff were great. Sirens going past all night made it quite noisy, but this is a trade off being so close to the East Sydney Private Hospital

Dear Mr. H., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our hotel clean, comfortable and well located, and that our team made a positive impression during your stay. We truly appreciate your kind comments about our staff. We also appreciate your feedback regarding the road noise and understand how the sound of passing emergency vehicles may have affected your comfort overnight. While our central location provides convenient access to the surrounding area and nearby medical facilities, we recognise that this can occasionally result in increased traffic and emergency vehicle noise. Your feedback is important to us, and we hope to have the pleasure of welcoming you back to The Sydney Boulevard Hotel and providing you with another enjoyable stay. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 3.5/5

Ruby N. Couples - Confirmed reviews ALL

If you're looking for something in your price range without sacrificing amenities and comfort, this hotel is a good pick. Sure it isn't the fanciest or newest, but the staff are attentive, the room was spacious, the buffet breakfast was cheap and good enough, and we had a gorgeous view from our room. We even got to go into our room two hours before check-in for free because it was ready when we just went to drop off our luggage! The woman who checked us in was super informative. The hotel also has other amenities like a gym, sauna etc but we did not use these. It is also a pretty convenient spot in the Sydney CBD for what you pay.

Dear Ms. N., Thank you for taking the time to share such detailed feedback following your recent stay with us. We are delighted to hear that you found The Sydney Boulevard Hotel to offer good value, with a spacious room, attentive service, convenient location and a beautiful view. It is particularly pleasing to know that our team was able to accommodate your early access to the room when it was ready, making your arrival more convenient. We are also glad to hear that you enjoyed our buffet breakfast and found our Front Office team informative and helpful. Your kind recognition of our team is greatly appreciated and will certainly be shared with them. We appreciate your honest observations regarding the age and style of the property. Feedback such as yours helps us understand what our guests value most while we continue to enhance the overall guest experience. Thank you again for choosing The Sydney Boulevard Hotel. We look forward to welcoming you back on your next visit to Sydney. Warm regards, Jatin Shankar Front Office Manager The Sydney Boulevard Hotel

Customer review rating 3.0/5

Chin M. L. Solo - Confirmed reviews ALL

Desk manager Mrs Chaity was efficient and effective in her duties. I had requested for a high floor 2 months ago when I booked a 10 nights stay in Sep 2026 at Trip app. Upon arrival at hotel, another manager told me she only had a room at 5th floor. Few days later, I requested for a change to any available room at higher floor. Mrs Chaity immediately checked the system and gave me a room at 10th floor. One bad experience I encountered was upon returning to my room at 830pm 6 Sep 2026. I observed that an used dirty towel wasn’t changed. I requested a towel change over phone. Desk manager told me to come down to ground floor reception to get the towel. I had to go down again to ground floor. The manager explained to me that housekeeping was off work at 9pm. She should have taken initiative to bring fresh towel to my room instead of asking hotel guest to come down to get towel from her. I saw that there was another manager on duty. So her colleague could have covered for her short absence from desk duty while she delivered towel to guest. This sort of poor customer service is non exemplary of a 4 star hotel such as the Sydney hotel Boulevard.

Dear Mr L., Thank you for staying with us at Sydney Boulevard Hotel and for taking the time to share your detailed feedback. We are pleased that Charity assisted you efficiently with your room request and that you enjoyed a comfortable stay overall. However, we are sorry that the handling of your towel request did not reflect the attentive and proactive service we aim to provide. Mr L., we appreciate you bringing this experience to our attention. Your comments will be reviewed with our Front Office and Housekeeping departments as we continue working to improve our communication and service standards. We hope to welcome you back for a more enjoyable experience and another opportunity to appreciate our beautiful Sydney Harbour views. Warm regards, Kevin Baek Hotel Operations Manager

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