Sofitel Istanbul Taksim 5 stars

Customer review rating (ALL Rating) 4.2/5 1,062 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Book this hotel
Room 1

Featuring two twin beds, the Superior Twin rooms are generously sized at 35 sqm and feature a seating area with working desk. Each room has supremely comfortable twin beds, a marble-tiled bathroom with Atelier cologne amenities.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Twin bed(s)

Choose a luxurious, light-flooded accommodation with the Luxury King Room. Offering a contemporary residential ambiance, with panoramic views of the city center, they feature a flat-screen TV, working desk, and floor-to-ceiling windows.

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Elegantly designed in a contemporary style and offering tranquil views of Bosphorus, these luxurious twin-bedded rooms offer 35 sqm of luxury space. They feature comfortable king size bed, large work desk with an ergonomic chair and the luxurious bathroom

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Panoramic views of Bosphorus are unmatched through the floor-to-ceiling windows the Luxury King Bosphorus Room. They feature comfortable king size bed, large work desk with an ergonomic chair and the luxurious bathrooms

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite, One Bedroom, City view, Club Millesime access, King size bed

Enjoying the restful city views, these suites exude a modern feel with elegantly designed furnishings and the artworks created by Devrim Erbil. These elegant suites provide extra space for complete comfort with spacious separate living and sleeping areas

  • Views:

    City View

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Signature Suite, Taksim Square view, Club Millesime access, King size bed

The 66 sqm suites enjoy stunning views over the city with a contemporary design featuring separate areas for living and sleeping and a Spa like bathroom with Lanvin bath amenities. These suites enjoy access to the Club Millesime.

  • Views:

    City View

Max. number of persons
3
Area
From 66 m² / 710 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Prestige Suite, One Bedroom, Bosphorus view, Club Millesime access, King size bed

Enjoying the tranquil views of the Bosphorus, these prestigious suites are a perfect blend of contemporary comfort and timeless charm with spacious sleeping and living areas in different rooms accompanied by sumptuous bathrooms.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Signature Suite, One Bedroom, Bosphorus view with Terrace,Club Millesime access, King size bed

Panoramic Bosphorus view with terrace. Luxurious French Brand Lanvin Paris Bath Amenities,luxurious La Fann Bath Salt and Bubble Bath,Dynamic Bluetooth JBL Speaker,Le Petit Prince VIP for kids, Complimentary Luxuriant midibar per stay,Yoga mat provided.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 88 m² / 947 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

This palatial suite is the last word in luxury with the views of stunning Bosphorus. The 133 sqm suite offers a separate area for hosting dinner, a relaxing living space, two spacious bedrooms and a marble bath with Lanvin amenities.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 133 m² / 1431 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment

Family Duplex Suite, Two Bedroom, City View, Club Millesime access, King size bed

These designer duplex suites are an ample of 130 sqm with two separate bedrooms and a spacious living room. A five-seater dining table and stylish furnishings create a homely ambiance in these suites.

  • Views:

    City View

Max. number of persons
5
Area
From 130 m² / 1399 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 202 rooms
  • 2 rooms for people with reduced mobility
  • 50 connecting rooms
  • 202 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Equipements for children

  • Stroller available

Well-being

Outdoor Pool

  • Outside
  • On site

Indoor Pool

  • Covered
  • On site

Fitness Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking pricing: 20.00 € 20 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators

Self parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Private
  • Parking pricing: 18.00 € 18 EUR

Book

A Reimagined Meyhane and Tavern Experience: Experience an enchanting Turkish night with traditional belly dancing and live performances.

Rooftop Pool Bar

Currently unavailable

Currently unavailable

The Rooftop Pool Bar is now closed for the season. We look forward to welcoming you back next season for sunny days, refreshing drinks, and panoramic views over Istanbul.

Bar Type
POOL SIDE SNACK BAR

Exceptional closings

  • From to

Other informations

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Digestifs
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

The Rooftop Pool Bar is now closed for the season. We look forward to welcoming you back next season for sunny days, refreshing drinks, and panoramic views over Istanbul.

La Table Restaurant is delighted to welcome you with its rich open buffet breakfast, featuring unique flavors and dishes crafted with fresh ingredients. La Table's open buffet breakfast offers a wide variety to ensure you start your day with energy.

Discover our Indoor Pool and seasonal Rooftop Pool, thoughtfully designed to offer moments of relaxation, comfort, and well-being throughout your stay.

Elevate your wellness journey with our state-of-the-art fitness center, where health and rejuvenation converge for a balanced stay.

Exhilarating and indulging experiences inspired by modern touches of Turkish authentic rituals with the delicacy and quality of French cosmetology at Sofitel Spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,062 reviews

Customer review rating 4.0/5

Peter A. B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sultana O. H. A. S. Couples - Confirmed reviews ALL

Dear Ms. S., Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay and that Ilkur made such a positive impression on you. It is especially lovely to hear that her kindness, professionalism and genuine care made you feel warmly welcomed and well looked after. We will certainly share your kind words with her. We are also pleased that you enjoyed the different aspects of your stay, including your room, breakfast, Executive Lounge, Concierge and our other facilities. It was a pleasure welcoming you to Sofitel Istanbul Taksim, and we very much look forward to welcoming you back to Istanbul in the future. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 2.5/5

Simon P. L. E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed the spacious room and the service provided by our Housekeeping team. We are, however, sorry that your experience with our Front Office did not meet your expectations. As Front Office Manager, I would particularly appreciate understanding more about what happened during your arrival and departure. You mentioned that there was confusion regarding the payment, despite your reservation being prepaid, and that our team did not appear sufficiently interested or helpful. I would genuinely like to understand what you needed from our team at the time, what you asked for, and where we failed to assist you properly. If you would be willing to share a little more detail, I would personally review the matter with the team. Feedback from an experienced luxury travel professional is particularly valuable to us, and I would like to use your comments not simply as a response to the review, but as an opportunity to improve how we welcome and assist our guests. We also regret that the rooftop pool was not available during your stay, particularly as this was one of the reasons you chose our hotel. Thank you again for your feedback, and I hope you will allow us the opportunity to better understand your experience. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 0.5/5

Ajay R. Families - Confirmed reviews ALL

Dear Ajay, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our central location. We are sorry that your overall experience did not meet your expectations. We would really appreciate it if you could share a little more detail about what went wrong during your stay, particularly regarding the cleanliness, room and service. Your feedback would help us better understand what happened and address the areas that fell short of your expectations. We hope to have the opportunity to welcome you and your family again and provide you with a better experience. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.5/5

Janice M. M. Friends - Confirmed reviews ALL

Dear Ms. M., Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and found your room comfortable and clean. It is wonderful to know that our team was helpful throughout your visit and contributed to a pleasant experience. It was a pleasure welcoming you to Sofitel Istanbul Taksim, and we hope to have the pleasure of welcoming you back on your next visit to Istanbul. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Dear Mr. V., Thank you very much for your wonderful feedback following your five-night stay with us. We are delighted to hear that you enjoyed the comfort and location of the hotel and, most importantly, that our team made you feel well looked after throughout your stay. A special thank you for mentioning our colleague at the reception. We believe you may be referring to Orçun, and we are very pleased to know that his helpfulness and kindness made such a positive impression on you. We will certainly share your kind words with him. It was a pleasure having you with us, and we would be delighted to welcome you back to Sofitel Istanbul Taksim on your next visit to Istanbul. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 2.0/5

Sara G. Couples - Confirmed reviews ALL

Great location, nice suites with clean comfortable furniture. Nice plush towels and toiletries. But I can't say the same about level of service provided. Breakfast was OK but nothing to write home about. Good selection of alcoholic and non-alcoholic beverages at the lounge but I can't say the same about the quality of the food provided( probably a 3 out of 10). In-door pool was very nice but we were told we had to wear a cap that we had no problem with but no one else in the pool had a cap on. When I mentioned that to the young lady she said they got a one time exception not wear a cap. I had paid the regular price for a suite with breakfast and lounge. At the time of the check in I was told they've upgraded us to a suite in the second floor. When we got to our suite we basically had the view of the surrounding building roofs and some water so I don't know what type of upgrade was that specially when I had paid the full regular price. The night before our arrival I received an email that I had to approve one night deposit charged to my credit card when I had paid for the entire stay on the phone when I made my reservation in US. After I got the email I replied and asked then to do what they needed to do but they never responded back to me that created another set of issues for us. To make the story short, we were planning to stay another 6 nights but we decided to move to CVK Hotel after our three nights was up.

Dear Ms. G., Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to hear that you appreciated our central location, facilities and the cleanliness and comfort of your suite, as well as the amenities provided. We are, however, sorry that several aspects of the service did not meet your expectations and ultimately influenced your decision not to extend your stay. I would particularly like to apologise for the confusion surrounding your reservation and payment. Having already paid for your stay, receiving a further deposit request and then not receiving a response to your email understandably created unnecessary inconvenience. This should have been handled more clearly and promptly, and we will review the details with the relevant teams. We also regret the disappointment regarding the suite and the view. We understand your point that an upgrade should be clearly communicated and should match the expectations associated with the room category. Your comments will be reviewed with our Front Office team. Thank you as well for your observations regarding breakfast, the quality of the food offered in Club Millésime and the swimming pool cap policy. The inconsistency you experienced at the pool in particular is something we will review with the relevant team. You mentioned that you have the emails and photographs concerning the food served at the lounge. If you would be willing to share these with us, I would personally be pleased to review them and follow up with our Food & Beverage team. We regret that your overall experience led you to shorten your stay, and we hope to have the opportunity to welcome you again and provide a service experience more in line with the standards you expected from Sofitel. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

Zainuddin M. H. B. Business - Confirmed reviews ALL

Strategic location, excellent hotel, warm and friendly staff

Dear Mr. Zainuddin, Thank you very much for your kind feedback following your stay at Sofitel Istanbul Taksim. We are delighted to hear that you enjoyed our strategic location, the hotel and, most importantly, the warm and friendly service provided by our team. It is wonderful to know that your stay was a memorable one. It was a pleasure welcoming you to Istanbul, and we would be very happy to have the opportunity to welcome you back to Sofitel Istanbul Taksim on your next visit. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.0/5

Peter A. B. Couples - Confirmed reviews ALL

Disturbed nights from the noise next-door. Too many things in the room may supposed to be intuitive like the lights, but we never figured out how they worked so instructions would have helped

Dear Mr. B., Thank you for sharing your detailed feedback following your stay with us. We are pleased to know that you appreciated our location, attentive team, cleanliness and overall service. We sincerely regret that the external noise affected your nights, particularly as you were looking for a restful stay. While the source is outside the hotel, we understand the impact this had on your experience and will take your comments into consideration when assigning rooms where possible. We also appreciate your feedback regarding the room controls and breakfast information. Clearer guidance would certainly make these features easier to use and enjoy. As an ALL Classic member, we are also sorry that you did not feel sufficiently recognised during your stay. This is important feedback for our Front Office team, and we will reinforce our recognition standards accordingly. We hope to have the pleasure of welcoming you again and providing a more comfortable and seamless Sofitel experience. Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

Sultana O. H. A. S. Couples - Confirmed reviews ALL

The staff member was very kind, welcoming, and helpful. She treated us with care and made our stay more enjoyable. Thank you for the wonderful service! Staff Name : llkur

Dear Ms. S., Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay and that Ilkur made such a positive impression on you. It is especially lovely to hear that her kindness, professionalism and genuine care made you feel warmly welcomed and well looked after. We will certainly share your kind words with her. We are also pleased that you enjoyed the different aspects of your stay, including your room, breakfast, Executive Lounge, Concierge and our other facilities. It was a pleasure welcoming you to Sofitel Istanbul Taksim, and we very much look forward to welcoming you back to Istanbul in the future. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 2.5/5

Simon P. L. E. Couples - Confirmed reviews ALL

Nice big room, good housekeeping services. Front desk not interested/helpful, roof top pool not available which was one of the reasons we chose this hotel.

Dear Mr. E., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed the spacious room and the service provided by our Housekeeping team. We are, however, sorry that your experience with our Front Office did not meet your expectations. As Front Office Manager, I would particularly appreciate understanding more about what happened during your arrival and departure. You mentioned that there was confusion regarding the payment, despite your reservation being prepaid, and that our team did not appear sufficiently interested or helpful. I would genuinely like to understand what you needed from our team at the time, what you asked for, and where we failed to assist you properly. If you would be willing to share a little more detail, I would personally review the matter with the team. Feedback from an experienced luxury travel professional is particularly valuable to us, and I would like to use your comments not simply as a response to the review, but as an opportunity to improve how we welcome and assist our guests. We also regret that the rooftop pool was not available during your stay, particularly as this was one of the reasons you chose our hotel. Thank you again for your feedback, and I hope you will allow us the opportunity to better understand your experience. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 0.5/5

Ajay R. Families - Confirmed reviews ALL

The hotel Is fine the location is good

Dear Ajay, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our central location. We are sorry that your overall experience did not meet your expectations. We would really appreciate it if you could share a little more detail about what went wrong during your stay, particularly regarding the cleanliness, room and service. Your feedback would help us better understand what happened and address the areas that fell short of your expectations. We hope to have the opportunity to welcome you and your family again and provide you with a better experience. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.5/5

Janice M. M. Friends - Confirmed reviews ALL

Comfortable& clean room. Helpful staff

Dear Ms. M., Thank you for your lovely feedback. We are delighted to hear that you enjoyed your stay and found your room comfortable and clean. It is wonderful to know that our team was helpful throughout your visit and contributed to a pleasant experience. It was a pleasure welcoming you to Sofitel Istanbul Taksim, and we hope to have the pleasure of welcoming you back on your next visit to Istanbul. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 1.5/5

Umair P. Families - Confirmed reviews ALL

Room was breaking up, glass support broke while my toddler was nearby. Toilet fixtures were loose. Drawers were damaged, ice service was slow took 45 minutes to an hour to get some ice in room. Coffee machine was broke and couldn't give latte in breakfast. The only positive thing was the location and that's why chose to stay here the second time. Don't know if I'll be staying a third time here now

Dear Mr. P., Thank you for taking the time to share your detailed feedback with us. We are very sorry to hear about the condition of your room and, in particular, the incident with the glass support while your toddler was nearby. We understand how concerning this must have been. The loose toilet fixtures and damaged drawers are also clearly not the condition we expect our rooms to be in. We are equally sorry that the ice delivery took so long and that the coffee machine issue affected your breakfast experience. These points should have been handled more promptly. We appreciate you choosing to stay with us again and are disappointed that this stay has affected your confidence in returning. Your comments regarding room maintenance and service responsiveness will be reviewed with the relevant teams. We hope to have the opportunity to welcome you again and provide the experience you expected from us. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.5/5

Pankaj A. Business - Confirmed reviews ALL

Super Nice… even the staff is very helpful and nice

Dear Mr. A., Thank you for your lovely feedback. We are delighted to hear that you enjoyed our location and found our team helpful and welcoming. A special thank you for mentioning Onur. We are very pleased to know that he made a positive impression during your check-in, and we will certainly share your kind words with him. It is always a pleasure to welcome our ALL Accor members, and we are happy to know that your experience at Sofitel Istanbul Taksim was a positive one. We look forward to welcoming you back on your next visit to Istanbul. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 3.5/5

Sally D. A. Couples - Confirmed reviews ALL

Positive engagement with staff and management. However room not serviced daily until late in the afternoon and a broken towel rail was not fixed during our stay of 6 nights

Dear Ms. A., Thank you for taking the time to share your feedback following your six-night stay with us. We are pleased to hear that you had positive interactions with our team and management. We are sorry, however, that your room was not serviced at the time you expected and that the broken towel rail remained unresolved throughout your stay. We should have followed up more closely on this. We also understand your frustration regarding the timing of the turndown service, particularly when it coincided with the time you were preparing for dinner. Your comments regarding the variety at Club Millésime and the Wi-Fi speed are also noted. We are also sorry that receiving information and feedback from the hotel was slower than it should have been. Prompt communication is an important part of the experience, and we will review this with the relevant teams. Thank you again for bringing these points to our attention. We hope to have the opportunity to welcome you and your partner back and provide a smoother stay. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 2.0/5

Julie C. D. Couples - Confirmed reviews ALL

Located in an extremely busy tourist area but not the haven it might be. The hotel shoes her age with out of date decoration and in the case of the rooftop- dirty and strewn with junk. Staff performance was noticeably below Sofitel standard overall, cold checkin, absence of loyalty recognition, male waiter pinching female waiter twice at breakfast, line manager shouting at waitstaff and not being able to charge a meal from restaurant because 'it might not be authorised'. Don't be shocked to be surrounded with 4 water pipe smokers during your fine dining. The food in the Oven was superb-expensive, but would have overcome the unattentive staff and dated uncomfortable furnishings if not for the Hookahs! Club Milleseme was a big miss, a side room to the breakfast buffet sith a tiny snack and a wine at happy hour. Most of all- no dedicated staff hospitality for your money. Don't waste it on the club at this hotel. Concierge were commendable, sorting out travel and touring needs.

Dear Ms. D., Thank you for taking the time to share such detailed feedback following your stay. We are sorry that several aspects of your experience did not reflect the level of hospitality and comfort you expected from Sofitel. In particular, we take your comments regarding the welcome at Reception, loyalty recognition, the condition of the rooftop area, and the overall service attentiveness very seriously. We are also concerned by the situations you described involving interactions between team members. These are not matters we take lightly, and the details you have shared will be reviewed with the relevant management teams. Your comments regarding the room condition, mattresses, Club Millésime and the rooftop facilities are also noted. We appreciate your positive comments about The Oven and, especially, our Concierge team. It is good to know that they were able to assist you with your travel and touring arrangements. We regret that your overall experience did not meet your expectations and appreciate you bringing these points to our attention. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 3.5/5

Rayana M. A. A. Business - Confirmed reviews ALL

I really enjoyed my stay here overall. The food was great, and the rooms were spacious and comfortable. However, there were A. few issues that I encountered during my stay. For example, the room cleaning was not impeccable, as I could still notice dust and cup stains that had not been properly cleaned. I also had an unusual experience regarding the concierge service. When I asked the hotel receptionist for assistance with my luggage, I was told that the concierge could not help me because I was staying as part of A. business group. This was quite strange to me, especially since, during checkout, the concierge team offered to assist me with my bags. This made me feel that there may have been some miscommunication or inconsistency between the hotel teams. Overall, I enjoyed my stay, but I believe there is room for improvement in housekeeping standards and communication between the staff.

Dear Ms. A., Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to hear that you enjoyed the food, spacious rooms and overall comfort of your stay. It is also wonderful to know that our Doorman, Concierge team, The Oven and breakfast team were so welcoming and helpful. We will certainly share your kind words with them. We are sorry, however, that the cleanliness of your room was not at the level you expected, particularly the dust and cup marks you noticed. We will review this with our Housekeeping team. We also regret the confusion regarding assistance with your luggage. We understand why being told that the Concierge could not assist because you were staying as part of A. business group, followed by an offer of assistance at departure, felt inconsistent. This should have been handled more clearly, and we will review the communication between our teams to avoid similar situations. We appreciate you bringing these points to our attention and hope to have the opportunity to welcome you back for A. smoother and more consistent experience. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

Ayesha E. Couples - Confirmed reviews ALL

Very pleasant check in. All requests seen to. Would definitely come back

Dear Ms. E., Thank you for your lovely feedback. We are delighted to hear that you had a pleasant check-in, that your requests were well taken care of, and that you enjoyed your room upgrade. It is wonderful to know that our team made you feel well looked after throughout your stay, and we are especially happy to hear that you would like to return. We also noted your comment regarding the breakfast and would appreciate the opportunity to understand what was missing from your experience so that we can improve. We look forward to welcoming you back to Sofitel Istanbul Taksim. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.5/5

David C. R. Couples - Confirmed reviews ALL

the experience from checkin to checkout was top shelf.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

Customer review rating 4.5/5

Renuka A. L. Couples - Confirmed reviews ALL

In town center and great hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

Customer review rating 5.0/5

Keith D. Couples - Confirmed reviews ALL

Very good location. Helpful, friendly staff, and the rooms were very spacios.The breakfast was excellent.

Dear Keith, Thank you for sharing your feedback with us. We are very pleased to hear that you enjoyed our central location, spacious room and excellent breakfast. It is also wonderful to know that our team made you feel welcome and well looked after throughout your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you and your wife back to Sofitel Istanbul Taksim. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

William O. N. Couples - Confirmed reviews ALL

Everything from airport pick up to return to the airport wad beautifully handled. We reserved a very nice room but were upgraded to a fabulous room. We loved it. Breakfast buffet was amazing. Great staff every step of the way

Dear William, Thank you for sharing your wonderful feedback. We are very happy to hear that everything from your airport arrival to your departure was handled smoothly and that you enjoyed your upgraded room and our breakfast. It is also great to know that our Front Office and Concierge teams were there for you throughout your stay. I will certainly share your kind words with the team. We are delighted that we exceeded your expectations, and we look forward to welcoming you and your partner back to Sofitel Istanbul Taksim. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 4.5/5

Michael J. L. G. Couples - Confirmed reviews ALL

Lovely hotel with excellent spacious rooms. Excellent staff who were friendly and helpful.

Dear Michael, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our spacious rooms, facilities and, most importantly, the friendly and helpful service of our team. We are also pleased that your room upgrade added to your experience. We also appreciate you bringing the points regarding the rooftop pool and restaurant area, as well as the steam room, to our attention. We understand your concerns about the air-conditioning units and the loose tiles, and we will review these points with the relevant teams. We will also look into the steam room temperature to ensure it meets our guests’ expectations. We hope to have the pleasure of welcoming you back to Sofitel Istanbul Taksim. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Customer review rating 5.0/5

Michaeljon F. Couples - Confirmed reviews ALL

The hotel is moments from public transport making it easy to get around the city. The team at the hotel were super helpful from check in to check out.

Dear Michaeljon, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and found our team helpful throughout your stay, from check-in to check-out. We are, however, sorry to hear about the maintenance issues in your suite and the condition of the bathroom. We understand that these details are not what you would expect from a Sofitel suite, and your comments have been noted for review with our Engineering and Rooms teams. We hope to have the opportunity to welcome you back and provide you with the experience you expected. Warm regards, Emrah YILDIRIM Front Office Manager Sofitel Istanbul Taksim

Other web-users rate our hotel

  • 887 reviews 9.5/10 Location
  • 1,107 reviews 7.3/10 Room
  • 1,784 reviews 8.4/10 Service
  • 20 reviews 7.5/10 WiFi
  • 478 reviews 7.8/10 Breakfast
  • 416 reviews 6/10 Cleanliness
  • 169 reviews 5/10 Value
  • 160 reviews 8.8/10 Wellness Area

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