Rixos Pera Istanbul - Nickelodeon Play Access 5 stars

Customer review rating (ALL Rating) 4.4/5 414 reviews

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Description

Hotel extras

  • Central location

  • Golden Horn view

  • Spacious accommodation

  • Meetings and banquets

  • Dining Facilities

Our accommodation(s)

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
  • Accessible room

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Junior Suite, Golden Horn View - Nickelodeon Play Access

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Family Suite - Nickelodeon Play Access

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Terrace Suite - Nickelodeon Play Access

Featuring a unique decor combining modern and classical styles, this 46 m² studio offers a bedroom with a terrace. It includes 1 flat-screen TVs, a laptop-size safe box and a bathroom with free toiletries. 24-hour room service is available.

  • Views:

    City View

Max. number of persons
3
Area
From 46 m² / 495 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Grand Suite - Nickelodeon Play Access

Our 1 Bedroom Suite offers spacious and relaxing ambiance, decorated in contemporary classic style, the 70 m² suites include separate bedroom and living area. Rest and unwind after an exciting day in Istanbul with views of the vibrant Pera area.

  • Views:

    City View

Max. number of persons
3
Area
From 70 m² / 753 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

King suite - Nickelodeon Play Access

The suite has a 70 m² area decorated with both classic and innovative elements, comprises 2 bedrooms, 2 bathrooms and a lounge/study and a view of Pera district.

  • Views:

    City View

Max. number of persons
5
Area
From 80 m² / 861 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Twin bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Rixos Pera Istanbul - Nickelodeon Play Access

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 ISTANBUL
Turkey

GPS:41.033374, 28.97497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • IST Additional charge
  • ATATURK YESILKOV Additional charge

In hotel

Hotel informations

  • 116 rooms
  • One room for people with reduced mobility
  • 116 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Russian
  • Turkish

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Catering

4 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center

Well-being

Hotel Fitness Center

  • On site
  • Near the property
  • Parking pricing: 40.00 € 40 EUR Per unit

Era Rooftop, the new address of unforgettable moments which offers a visual feast not only with the sunset and Golden Horn view but also with the happy hour concept on roof-top.

Book

Mixing modern and classical decoration styles the Chapelle is a trendy place that breathes life into the Pera region with colourful flavours from around the globe and a wide selection of wines.

Kevok is offering you the opportunity to taste the most authentic mezzes and enjoy the best grades of Turkish kebaps with fresh ingredients, hearty spices and a loving homemade approach to comfort food.

Pera Public is a classic English pub that offers a cozy indoor and outdoor area with a fully fitted beverage menu highlighted with a good selection of beers and complimented with a food menu combining English and award winning pub dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  414 reviews

Customer review rating 4.5/5

Sinan O. Couples - Confirmed reviews ALL

Customer review rating 0.5/5

Asad *. N. S. *. C. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Hovhannes A. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Roland M. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Jose G. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Asad *. N. S. *. C. Families - Confirmed reviews ALL

My booking was from the 18th with free cancelation allowed from the day before by 18.00. The room was cancelled on the 17th but I was charged for 1 night.

Customer review rating 0.5/5

Hovhannes A. Families - Confirmed reviews ALL

My family and I had a deeply disappointing stay at Rixos Pera Istanbul. As a hospitality professional myself, I understand that mistakes can happen, but the repeated lack of communication, attention and genuine care was unacceptable for a hotel of this level. Breakfast had been booked and paid for all guests, yet every morning we were told that it was not included. Instead of checking the reservation properly, the team repeatedly made us explain the same issue, which became embarrassing and frustrating. The check-in experience was equally disorganized. The receptionist initially told me that there was nothing left to pay and was ready to complete the check-in. I had to explain that I had paid only for breakfast and still needed to settle the room charges. This showed a worrying lack of attention to the reservation details. At check-out, the Front Office Manager focused only on checking whether we had consumed anything from the minibar. Not once did he ask how our stay had been or whether everything was satisfactory. There was no farewell, no interest and no basic hospitality. The physical condition of the room was also unacceptable. The bathroom fixture was damaged and crudely held together with tape, while the bed linen was torn. The attached photographs speak for themselves. These are not minor details that should be overlooked in a hotel positioning itself at this level. The F&B Manager was the only manager who made a genuine effort to show hospitality, although the service team clearly requires considerably more training. I would also like to acknowledge the Concierge and Guest Relations teams, who at least tried to assist us. Overall, this stay reflected poor internal communication, weak attention to detail, insufficient staff training and an alarming lack of genuine guest care. A recognised luxury hotel should deliver far better standards than this. Unfortunately, I cannot recommend Rixos Pera Istanbul based on our experience.

Customer review rating 3.5/5

Roland M. Solo - Confirmed reviews ALL

The hotel was clean and w nice decor, but the room was pretty warn out.

Customer review rating 5.0/5

Jose G. Business - Confirmed reviews ALL

Very spacious room with an incredible view on the Bosphore. The personnel is kind and professional.

Customer review rating 5.0/5

Eman A. R. Families - Confirmed reviews ALL

The hotel ambiance was very luxury. Staff very friendly and professional. nickelodeon visit is an added value. I recommend to add free entrance to tersane swimming pool because there is no pool at the hotel. Thank you

Dear Eman A. R. , Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed the luxurious ambiance of our hotel and found our team friendly and professional. It is especially pleasing to know that Miss Lali from Guest Relations and Mr. Kadir from Housekeeping contributed positively to your stay. We will be happy to share your kind words with them. We are also glad that you enjoyed your visit to Nickelodeon and found it to be an added value to your experience. Thank you as well for your suggestion regarding complimentary access to Tersane Swimming Pool. We truly appreciate your feedback and will certainly share your suggestion with our management team for consideration. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for another enjoyable stay. Kind regards, Guest Relations Team

Customer review rating 5.0/5

Sherif T. Solo - Confirmed reviews ALL

I fell in love with the vintage, elegant vibe of Rixos Pera Istanbul. The hotel perfectly captures the historic charm of Istanbul while providing excellent modern luxury. The service was warm and genuine, the breakfast was delicious, and being so close to Taksim and Galata made sightseeing effortless. Highly recommend for couples and solo travelers alike!

Dear Sherif T., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul - Nickelodeon Play Access. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team Rixos Pera Istanbul

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

+ amazing breakfast + rooftop with breathtaking view + nice, comfy rooms + helpful team - too many paid amenities (like a kiosk)

Dear Tadzio Schilling, We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul - Nickelodeon Play Access. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team Rixos Pera Istanbul

Customer review rating 5.0/5

Danielle S. Couples - Confirmed reviews ALL

We stayed one night then left for 3 nights we left our luggage there and returned for another night . I made a mistake booking but Maria at front desk helped me out she even upgraded us to a beautiful suite . She was so lovely and helpful she is a credit to the hotel. If I ever get back to Turkey I would definitely stay there again.

Dear Danielle S., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul - Nickelodeon Play Access. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team Rixos Pera Istanbul

Customer review rating 5.0/5

Zaheed H. A. I. H. Families - Confirmed reviews ALL

Always welcoming. The guys at the concierge are the best! Thats the reason we keep coming back year after year!

Dear Zaheed H. A. I. H., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul - Nickelodeon Play Access. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team Rixos Pera Istanbul

Customer review rating 5.0/5

Abusaleh N. Families - Confirmed reviews ALL

I would like to give a big thank you to Gavhar. Days before our check-in date, Gavhar made sure my mum and I was well looked after On our check-out day, Wednesday 1st July at around 1pm, we accidentally overslept. When I woke up, my head was spinning, so I called reception to ask for a late check-out. The Asian lady at the front desk (I'm sorry I didn't get the chance to ask for her name) was very kind and gave me some extra time to pack and gather my belongings. It was also nice to see Gavhar on the day on our departure date, as I truly appreciated her kindness and excellent service prior to the stay. I am very grateful for the extra time that was given to us to check out. The concierge team was excellent as well. They were always ready and anticipated anything we needed, and the doorman was also very helpful and welcoming. Thank you all for making our stay so comfortable and enjoyable. Also the hotel is quite grand and luxurious 😍😍

Dear Abusaleh N., We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Department

Customer review rating 4.5/5

Shahzaib I. Couples - Confirmed reviews ALL

I celebrated my birthday here and these guys made it really special. It’s a beautiful property located in an amazing location minutes away from Istiklal street and Taksim. I’d definitely come back

Customer review rating 5.0/5

Faiza F. Families - Confirmed reviews ALL

4th time i came ere n stayed i love coming baq every time

Dear Faiza f. , Thank you for your continued loyalty and for choosing to stay with us for the fourth time. We are truly honored to have you as our guest and delighted to hear that you enjoy coming back each time. Your trust and support mean a great deal to us. We look forward to welcoming you again and making your future stays just as enjoyable. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 4.0/5

Massimiliano L. Couples - Confirmed reviews ALL

everithing was going well, a part for splitter single beds

Dear Massimiliano L. , Thank you for sharing your feedback with us. We are delighted to hear that you had a lovely experience overall and that your stay went well. We appreciate your comment regarding the bedding arrangement. We understand that many couples prefer a king-size bed rather than two single beds joined together. Please accept our apologies if this affected your comfort. Your feedback is valuable and will be shared with the relevant team as we continuously strive to improve our guests' experience. We hope to have the pleasure of welcoming you back again soon. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 3.5/5

Ray B. Couples - Confirmed reviews ALL

Very comfortable stay

Dear Ray B. , Thank you for your kind feedback. We are delighted to hear that you had a very comfortable stay with us. Providing a relaxing and enjoyable experience for our guests is our priority, and it is wonderful to know that we met your expectations. We appreciate your support and look forward to welcoming you back again soon. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 5.0/5

Iman E. C. Families - Confirmed reviews ALL

Warm welcome, excellent service, best possible breakfast, and a very well-located hotel.

Dear Iman E. C. , Thank you very much for your wonderful review. We are delighted to hear that you enjoyed the warm welcome, excellent service, and our breakfast offerings. It is also a pleasure to know that our location contributed positively to your stay. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 3.0/5

Vlad S. M. Couples - Confirmed reviews ALL

The hotel did not leave up to a 5* standard. The rooms are clearly old, no A/C and that shitty fan making a lot of noise. The pizza we ordered was awful but that is fine/expected. The staff was nice and the amenities as expected.

Dear Vlad S. M. , Thank you for taking the time to share your feedback with us. While we are pleased to hear that you found our staff friendly and our amenities satisfactory, we are sorry to learn that certain aspects of your stay did not meet your expectations of a five-star experience. We regret any discomfort caused by the room conditions and the noise from the fan. We also appreciate your comments regarding the pizza, as feedback such as yours helps us identify areas where improvements can be made. Your observations are valuable to us, and we will share them with the relevant departments for review. We sincerely appreciate your honest feedback and hope to have the opportunity to welcome you back in the future and provide a more satisfying experience. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 0.5/5

Simon V. Couples - Confirmed reviews ALL

I was a repeat customer but no longer. Room temp was 27degrees for 2/3 nights - no ac, no willingness to provide alternate room or room in another hotel. Dealt with both the weekend duty manager and hotel manager nights 1 and 2 and both promised the ac would be turned on. Neither followed through and neither returned to us with an explanation or mitigation. We had to demand another room for the 3rd night but were unable to able to/ unwilling to waste any more of our precious vacation time dealing with your incompetent manager. Will never stay here anymore and will recommend to all friends and colleagues to avoid Rixos in particular and Accor in general.

Dear Simon V. , Thank you for taking the time to share your feedback. We are truly sorry to learn about your experience and deeply regret that your stay did not meet your expectations, especially as a returning guest. Please accept our sincere apologies for the discomfort caused by the room temperature and for the frustration you experienced regarding the air conditioning issue. We understand how disappointing it must have been to receive assurances that the matter would be resolved, only to find that it remained unaddressed. We are equally concerned to hear that the communication and follow-up from our management team fell short of the standards we strive to uphold. We recognize that your vacation time is valuable, and we regret that you had to spend a portion of it dealing with this situation. The experience you described is certainly not reflective of the level of service we aim to provide to our guests. Your comments have been shared with the relevant management team for thorough review, as we take feedback of this nature very seriously. While we understand your disappointment, we sincerely appreciate your candid feedback, as it helps us identify areas where improvement is needed. Thank you once again for bringing these matters to our attention. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 4.0/5

Srushti G. Couples - Confirmed reviews ALL

Hotel was good and room booked met our expectations. However despite the check in time being 2pm we were not even allocated a room till 3pm. Only after multiple requests stating how tired we were from the travel and wanted our room asap were we assigned our room. Service here could have been better.

Dear Srushti G. , Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the hotel and that your room met your expectations. However, we sincerely apologize for the delay in providing your room upon arrival. We understand how exhausting travel can be, and we regret that you had to wait beyond our standard check-in time and make multiple requests before being accommodated. This is certainly not the level of service we strive to provide. Please be assured that your comments have been noted and will be shared with the relevant team to help us improve our guest experience. We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide a much smoother and more enjoyable stay. Kind regards, Lale Mammadova Guest Relations Supervisor

Customer review rating 5.0/5

Yeghishe P. Solo - Confirmed reviews ALL

Location is great hotel is excellent and has very friendly staff well recommended

Dear Yeghishe P. , Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our excellent location, found the hotel to be excellent, and experienced the friendliness of our staff. Your recommendation means a great deal to us, and we truly appreciate your kind words. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Lale Mammadova Guest Relations Supervisor

Other web-users rate our hotel

  • 757 reviews 9.4/10 Location
  • 915 reviews 7.3/10 Room
  • 1,249 reviews 9.1/10 Service
  • 8 reviews 8.7/10 WiFi
  • 512 reviews 8.9/10 Breakfast
  • 363 reviews 8.2/10 Cleanliness
  • 314 reviews 7.9/10 Vibe
  • 207 reviews 7.4/10 Amenities

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