Pullman East Melbourne 5 stars

Customer review rating (ALL Rating) 4.6/5 4,872 reviews

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Description

Hotel extras

  • Located opposite the Melbourne Cricket Ground and Rod Laver Arena

  • Short walk, train or tram to Melbourne's bustling CBD.

  • Award winning renovation of hotel rooms and suites

  • Swimming pool, relaxation services, and fitness centre

  • The Cliveden Bar and Dining, open breakfast, lunch and dinner.

Our accommodation(s)

Book this hotel
Room 1

The perfect sanctuary for event goers and city explorers, modern, stylish and comfortable. The room features Smart TV and lavish bathroom with Switchable Privacy Glass and walk-in rain shower.

  • Views:

    City View or Garden View or Park view

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Newspaper in roomAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View or Garden View or Park view

Located on our higher floors with sweeping views, a perfect sanctuary for explorers. Modern, stylish and comfortable, the room features chaise lounge, Smart TV and lavish bathroom with Switchable Privacy Glass and walk-in rain shower.

  • Views:

    City View or Garden View or Park view

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Newspaper in roomAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Unrivalled views from the hotel's top floors, modern and stylish with Smart TV, Nespresso machine, Co-Bigelow amenities, lavish bathroom with Switchable Privacy Glass and walk-in rain shower. Executive Lounge access is included

  • Views:

    City View or Garden View or Park view

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

DELUXE EXECUTIVE SUITE, 1 King Bed, Lounge Access, High Floor Views

Unrivalled views from the hotel's top floors, this stylish suite has separate living area, Smart TV, Nespresso machine, Co-Bigelow amenities, luxury bathroom with free standing bath and walk-in rain shower. Executive Lounge access is included

  • Views:

    City View or Panorama view or Park view

  • Most of the accommodation:

    Corner Room or Additional living room / area

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Newspaper in roomAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

The ultimate special occasion split level suite, designed for entertaining. Separate lounge and dining room with the hotel's most spectacular views of the city and MCG. A walk in robe takes you to an opulent bathroom with free standing spa bath.

  • Views:

    City View or Garden View or Park view

  • Most of the accommodation:

    Corner Room or Duplex

Max. number of persons
2
Area
From 124 m² / 1334 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Chromecast
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Newspaper in roomAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Pullman East Melbourne

192 Wellington Parade
3002 MELBOURNE
Australia

GPS:-37.815558, 144.983195

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 419 rooms
  • 8 rooms for people with reduced mobility
  • 22 connecting rooms
  • 419 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

18 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Well-being

Outdoor Pool

  • Outside
  • On site

Fit Lounge

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 215 parking spaces
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 30.84 € 50 AUD Per day

Services & equipment

  • Valet parking
  • Electric car recharging units 3,7 kVA
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators

THE CLIVEDEN BAR & DINING

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern à la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Cooking style
Mediterranean
Chef name
Mihir Mandal
Classifications & labels
2017
Capacity
202
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Reservation recommended
  • Exceptional View
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The Cliveden Dining presents fresh local produce in Mediterranean and European-inspired cuisine. Experience a modern à la carte menu celebrating the rich diversity of Melbourne's renowned culinary heritage.

Celebrate, blow off steam or simply take a breather at the Cliveden Bar. Sharing plates can be accompanied by European and local craft beers, ciders, a curated list of superb Australian wines, and signature cocktails conjured by resident mixologists.

Breakfast is available daily, either via room service, or for more variety The Cliveden's Buffet breakfast is a must try. Set out like a market with a variety of choice from local and Australian providors, there is something for everyone.

Located on the second floor of the hotel with views over Fitzroy Gardens towards the city. **In accordance with the directions from the Victorian Chief Health Officer, all guests over the age of 16 years who wish to use the pool must be fully vaccinated.

Located on the 2nd Floor, Fit Lounge is equipped with all your staple fitness needs. ** In accordance with the directions from the Victorian Chief Health Officer, all guests over the age of 16 years who wish to use the gym must be fully vaccinated.

Celebrate your wedding in the grandest style or with graceful intimacy. We have intimate rooms for a private reception with your closest circle. Celebrate lavishly in our ballroom with a sit-down reception for 550 guests and a dance floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,872 reviews

Customer review rating 5.0/5

Stephen B. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Alexander L. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Rowan T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Rebecca H. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Kerry O. Solo - Confirmed reviews ALL

Dear Ms. O., Thank you for the feedback, and we're sorry the bed setup let down what was otherwise a great stay. A noticeable dip where two singles meet is uncomfortable at the best of times, and combined with the air con blowing directly at the head of the bed and short sheeting leaving no proper coverage from the draft, we understand why this was an unpleasant experience. I've left a note on file to ensure a proper king bed is arranged for any future stay rather than two singles pushed together, and we've also raised the air con positioning and bed linen with the team. We hope to welcome you back to a much better night's sleep soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 3.0/5

Alexander L. Solo - Confirmed reviews ALL

great location and great venue. 1. Took 10 minutes or so with the receptionist to get my key when I prebooked. so many buttons to press and then my room was restricted to manager only could code the key. 2. for a Premium Superior Room it had no mini bar

Customer review rating 5.0/5

Rowan T. Couples - Confirmed reviews ALL

We were upgraded, fantastic room, great views. Loved the executive lounge overlooking the MCG

Customer review rating 5.0/5

Rebecca H. Couples - Confirmed reviews ALL

The location was perfect. We arrived half an hour early and were able to check in with no problems at all. We also had lunch in the bar which was lovely.

Customer review rating 3.5/5

Kerry O. Solo - Confirmed reviews ALL

Everything about the stay was great except the bed. It was a double bed made by pushing two singles together and the dip at the join was prominent and very uncomfortable. The aircon fan also blasted straight at the head of the bed and the bed linen was ‘short sheeted’ so you couldn’t even pull a sheet up to protect your neck from the draft. It was an unpleasant experience.

Dear Ms. O., Thank you for the feedback, and we're sorry the bed setup let down what was otherwise a great stay. A noticeable dip where two singles meet is uncomfortable at the best of times, and combined with the air con blowing directly at the head of the bed and short sheeting leaving no proper coverage from the draft, we understand why this was an unpleasant experience. I've left a note on file to ensure a proper king bed is arranged for any future stay rather than two singles pushed together, and we've also raised the air con positioning and bed linen with the team. We hope to welcome you back to a much better night's sleep soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Paul O. Business - Confirmed reviews ALL

Great location , perfect breakfast selection , look for luxury escape deal

Dear Mr. O., Thank you so much for the perfect score, we're delighted the great location and perfect breakfast selection made for such a fantastic stay. We appreciate the tip on Luxury Escapes deals too. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Kim B. Solo - Confirmed reviews ALL

I had a relaxing stay in a clean, quiet comfortable room

Customer review rating 4.0/5

Patrick M. Couples - Confirmed reviews ALL

The staff and facilities were amazing! The location was ideal for our night at Rod Laver Arena. The view from our room was incredible, and breakfast the next morning was superb. The only downside was when we ordered room service that night at around 10:30pm. We ordered through the hotel QR code, and after several phone calls to reception inquiring as to where our order was, received our order at around 11:45pm. The issue was a glitch with the hotel app. Besides that, our experience was amazing, and we look forward to returning in the future.

Customer review rating 3.5/5

Stephen Y. Couples - Confirmed reviews ALL

I was disappointed, on returning from a concert at Rod Laver Arena, to find the bar was closed! I have find memories of quiet after-concert drinks in years gone by, but it seems that’s no longer part of the experience offered.

Customer review rating 5.0/5

Debbie G. Couples - Confirmed reviews ALL

Excellent

Customer review rating 3.5/5

Michelle J. Friends - Confirmed reviews ALL

Well located, staff friendly, servicing of the room was the only disappointment

Dear Ms. J., Thank you for the feedback, we're glad the location and our friendly team stood out. We're sorry room servicing let things down though, cleaning cloths left behind and tea, sugar and milk not replenished isn't the standard we hold ourselves to, and we've raised this directly with housekeeping. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Anne M. W. Business - Confirmed reviews ALL

The tram to the city was just across the road if needed but everything was in walking distance, with the MCG just across the road.

Dear Ms. W., Thank you so much for the perfect score, we're delighted the location made everything so easy, from the tram just across the road to having the MCG within walking distance. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 4.5/5

Stephen S. Business - Confirmed reviews ALL

All good no issues

Dear Mr. S., Thank you for the great score, we're so glad the location and an issue free stay made for a great experience. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 2.0/5

Anojan N. Families - Confirmed reviews ALL

No breakfast options for in room dining was frustrating as we had to leave at 6 for the airport. Also there was no food or drink in the minibar. There was also rubbish in my room on arrival. I haven stayed at the Pullman multiple times and felt that the hotel had dropped to 4 stars vs a 5 star experience

Dear Mr. N., Thank you for the detailed feedback, and please accept our apologies. As a returning guest, we understand your disappointment when this stay didn't reflect the five star standard you've come to expect. No in-room dining breakfast options ahead of an early airport departure, an empty minibar without a clear explanation when asked, and rubbish left in the room on arrival all fall well short of where we should be, and we've raised each of these points directly with the relevant teams. We hope to welcome you back to a much better experience soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 1.5/5

Sharyn C. Solo - Confirmed reviews ALL

The door seals need fixing as the wind is so loud in certain rooms I did not get any sleep

Dear Ms. C., Thank you for the feedback, and we're sorry to hear the wind noise from the door seals kept you up through the night, that's not the restful stay we want for any guest and we've raised this directly with the team to have it looked into. Worth knowing for next time, we're always happy to bring up a door snake if wind noise becomes an issue again. We've also noted your comments on bottled water, we understand this change ties into our sustainability approach, but appreciate you sharing your thoughts. We hope to welcome you back to a much better night's sleep soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Pamela F. Couples - Confirmed reviews ALL

Handy for going to the MCG

Dear Ms. F., Thank you so much for the perfect score, we're delighted the location made getting to the MCG so handy. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 4.5/5

Bruce C. Couples - Confirmed reviews ALL

Very good

Dear Mr. C., Thank you for the great score, we're so glad you found it a great spot for a very good stay. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Jenny P. Couples - Confirmed reviews ALL

We were down for a friends birthday so decided to stay at the Pullman. As always it didn’t disappoint.

Dear Ms. P., Thank you so much for the perfect score, we're delighted the great room and location made for another great stay for your friend's birthday. Glad too that the text update on your room being ready made the early arrival easy to manage, and lovely to hear the refillable hair and body products were a hit as well. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Customer review rating 5.0/5

Peter L. Couples - Confirmed reviews ALL

Another wonderful stay in this excellently appointed and located hotel! Thank you to Mardi who is always so welcoming when we arrive at reception and to the fabulous, Arial. Camilla and Kanicon, who made our visit to the executive lounge on the eighteenth floor so inviting and special We always love returning to this beautiful hotel, not only for the excellent services and location but especially for the ambassadors who work so tirelessly to make our every stay a memorable one. Looking forward to returning in October.

Dear Mr. L., Thank you so much for the perfect score, and for such a wonderful review, we're delighted another stay at this excellently appointed and located hotel lived up to expectations. I know we've already connected over email, but I wanted to say thank you again here too. Mardi's warm welcome at reception continues to shine through, and Ariel, Camilla and Kanicon clearly made the Executive Lounge on the eighteenth floor such an inviting, special experience, we'll be sure to pass on your thanks to them all, along with the kind gentleman at the concierge desk. It means so much to know it's the people here that keep making your stays so memorable, and we can't wait to welcome you back in October. Warm regards, William Anthony Guest Experience Executive

Customer review rating 4.5/5

Kate W. Couples - Confirmed reviews ALL

The room and bed were very comfortable. View of the MCG was amazing. Buffet breakfast had extensive choices and was lovely.

Dear Ms. W., Thank you for the great score, we're so glad the comfortable room and bed, that amazing MCG view, and the extensive buffet breakfast choices all added up to a lovely stay. We hope to welcome you back soon. Warm regards, William Anthony Guest Experience Executive

Other web-users rate our hotel

  • 1,481 reviews 9.3/10 Location
  • 2,350 reviews 8.3/10 Room
  • 2,514 reviews 8.6/10 Service
  • 12 reviews 4.1/10 WiFi
  • 767 reviews 8.4/10 Breakfast
  • 686 reviews 7.9/10 Amenities
  • 683 reviews 8/10 Cleanliness
  • 647 reviews 6.4/10 Food

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