Mantra on Russell Melbourne 4 stars

Customer review rating (ALL Rating) 4.5/5 1,991 reviews

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Description

Hotel extras

  • Located on level one, Home Pantry serves an artisan breakfast, barista blends & a warm welcome

  • Enjoy our indoor heated pool and bubbling spa underneath a stunning glass roof

  • Admire the heritage architecture of iconic landmarks just a 13 minute walk from the hotel

  • Sample the modern Australian menu at our Mantra on Russell onsite restaurant

  • Hop on the free City Circle tram just 4 minutes from our hotel doorstep & ride around the CBD

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio Apartment

Great for business travellers who need a work desk and all the essentials such as WiFi access, as well as being ideal for couples on holiday. Relax on a comfortable king bed or two singles and catch some TV or take in views across the city skyline.

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Studio/kitchenette

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x King size bed(s)

Apartment

1 Bedroom Premium Apartment

Stay in our 1 Bedroom Premium Apartment with the added features of guaranteed high floor, city views, private balcony and Vittoria coffee capsule machine. Also features a full kitchen, laundry, work desk, and WiFi access so you can stay connected.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 66 m² / 710 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Mini-refrigerator
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 Bedroom Apartment

These offer a supreme level of comfort and plenty of room, with a spacious separate living area and a full kitchen, laundry, WiFi access, Foxtel, plus in most apartments a large private balcony with views of the city lights.

Max. number of persons
5
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Mini-refrigerator
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 Bedroom Premium

Take in the view from your private balcony and cast your eyes out over the city skyline in the 2 Bedroom Premium Apartment. All rooms feature a high floor, full kitchen, lounge and dining area, 1 bathroom, 2 LCD TVs, coffee machine and laundry.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Mini-refrigerator
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 Bedroom Dual Key Apartment

Perfect for family or couples, the 2 Bedroom Dual Key Apartment offers self contained accommodation with an interconnecting entrance. Consisting of a Studio and a 1 Bedroom Apartment with a seperate lounge and dining area, full kitchen and laundry.

Max. number of persons
5
Area
From 98 m² / 1054 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Mini-refrigerator
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 Bedroom Premium Apartment

High floor with City views including a full kitchen, spacious lounge and dining area, 1 full bathroom, 2 LCD TVs, working desk, Coffee machine and laundry facilities. Sofa bed available at additional charge 2 x King beds OR 4 Single beds

  • Views:

    City View

Max. number of persons
5
Area
From 98 m² / 1054 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Phone Facilities

  • Free local calls
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mantra on Russell Melbourne

222 Russell Street
3000 MELBOURNE
Australia

GPS:-37.811297, 144.967821

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 157 rooms
  • 99 family rooms
  • 21 connecting rooms
  • 157 non-smoking rooms
  • 18 floors

Languages spoken at the hotel

  • English
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Well-being

Indoor Pool

  • Covered
  • On site

Fully equipped gymnasium

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Gym

  • Nearby

Bodybuilding equipment/Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 30.84 € 50 AUD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

HOME KITCHEN AND BAR

Located on level one, Home Kitchen and Bar is the perfect place for quiet reflection over breakfast, coffee or a late afternoon drink. Currently open 7 days a week for buffet breakfast with Bar open Friday and Saturday.

Cooking style
Wine bar
Classifications & labels
AAA
Capacity
88
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Cheque
  • Apple Pay
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Located on level one, Home Kitchen and Bar is the perfect place for quiet reflection over breakfast, coffee or a late afternoon drink. Currently open 7 days a week for buffet breakfast with Bar open Friday and Saturday.

The bar is currently closed. We apologise for any inconvenience. Located on level one of Mantra on Russell, Home Kitchen & Bar is recognised by good food and drink, warm welcomes and thoughtful service.

They do say breakfast is the most important meal of the day, so why not spend it with us? Enjoy breakfast conveniently located onsite, and fuel your body for your day ahead!

Leisure is a pleasure at Mantra on Russell, with our hotel providing you with an indoor heated pool and bubbling spa underneath a stunning glass roof so you can splash around under the stars.

Enjoy a workout in our fully equipped, onsite gymnasium. Featuring an array of equipment, you'll find everything you need to keep your exercise routine going during your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,991 reviews

Customer review rating 5.0/5

Ben W. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Brendan D. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Dean F. Friends - Confirmed reviews ALL

Dear Dean, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us. It is especially pleasing to know that Patrick at the front desk made a positive impression during your stay. We will be sure to share your kind comments with him and recognise his contribution to your experience. We truly appreciate your feedback and look forward to welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

John H. Families - Confirmed reviews ALL

Dear John, Thank you for your loyalty to Accor and for taking the time to share your positive review. We truly appreciate your continued support and are delighted to know that you enjoyed your experience with us. We look forward to welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

Steven L. Business - Confirmed reviews ALL

Hi Steven, Thank you for taking the time to share your feedback! We’re pleased to hear that you enjoyed your two-day work trip, and that you found our staff welcoming and the hotel clean. We also appreciate your suggestion regarding a balance ball for the gym. We’ll certainly pass this feedback on to our team for consideration. We hope to welcome you back on your next work trip! Warm regards, Patrick Assistant Manager

Customer review rating 5.0/5

Brendan D. Couples - Confirmed reviews ALL

We love staying here staff are friendly and helpful

Customer review rating 5.0/5

Dean F. Friends - Confirmed reviews ALL

Staff very helpful, room available as soon as we arrived. Great breakfast. Patrick at front counter very helpful

Dear Dean, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us. It is especially pleasing to know that Patrick at the front desk made a positive impression during your stay. We will be sure to share your kind comments with him and recognise his contribution to your experience. We truly appreciate your feedback and look forward to welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

John H. Families - Confirmed reviews ALL

handy to most location

Dear John, Thank you for your loyalty to Accor and for taking the time to share your positive review. We truly appreciate your continued support and are delighted to know that you enjoyed your experience with us. We look forward to welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

Steven L. Business - Confirmed reviews ALL

2 day work trip. Great staff. Clean hotel. Need a balance ball in the gym.

Hi Steven, Thank you for taking the time to share your feedback! We’re pleased to hear that you enjoyed your two-day work trip, and that you found our staff welcoming and the hotel clean. We also appreciate your suggestion regarding a balance ball for the gym. We’ll certainly pass this feedback on to our team for consideration. We hope to welcome you back on your next work trip! Warm regards, Patrick Assistant Manager

Customer review rating 3.5/5

Alison W. Couples - Confirmed reviews ALL

Staff all very helpful. Oven gloves would be useful!

Dear Alison, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team helpful throughout your stay. We appreciate your comments regarding the noise from the surrounding area. Being located in the heart of Melbourne CBD, the area is always vibrant and lively, and we understand that this may not suit everyone’s preference. We also appreciate your suggestion regarding the provision of oven gloves. Feedback such as yours is very helpful as we continue to look for ways to improve our guests’ experience. We hope to have the opportunity to welcome you back again in the future. Best regards, Sanchit Gupta General Manager

Customer review rating 3.5/5

Julia W. Friends - Confirmed reviews ALL

Great location, friendly staff… good facilities with pool, spa & sauna. Very comfortable beds. Good layout of u it with extra toilet which was good. Good branded white goods.

Customer review rating 4.5/5

Alison M. B. Business - Confirmed reviews ALL

No issues, location convenient, room clean & comfortable

Hi Alison, Thank you for your lovely review! We’re delighted to hear that you had a comfortable and hassle-free stay and that you enjoyed our convenient location and the cleanliness and comfort of your room. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. Warm regards, Patrick Assistant Manager

Customer review rating 2.5/5

Lesley B. Business - Confirmed reviews ALL

Convenient location. Friendly staff. But only one closet door in the room opened, cutlery drawer was dirty, booking for housekeeping was mentioned but no details about how to book. No amenities was also irritating, going back to reception each time you realise something that isn’t provided in the room is a bit of a nuisance. My stay was what I would expect from a budget chain like ibis but not from a mantra hotel.

Thank you for sharing your feedback Lesley, We're pleased you appreciated our convenient location and friendly team, but we're very sorry that the overall experience fell short of your expectations. The faulty wardrobe door and dirty cutlery drawer are disappointing, and we'll follow these up with our Maintenance and Housekeeping teams. We also apologise that the housekeeping booking process wasn't clearly explained and that you had to make repeated trips to reception for basic amenities. We understand how frustrating this would have been. Your comments about the standard you expected from Mantra are important to us, and we'll use your feedback to improve both our room presentation and communication with guests. Thank you again for bringing these concerns to our attention. We hope to have the opportunity to provide you with a much better experience in the future. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 4.5/5

Craig H. Solo - Confirmed reviews ALL

Welcoming staff. Cleanliness, price point

Dear Craig, Thank you for your loyalty to Accor and for taking the time to share your positive review. We truly appreciate your continued support and are delighted to know you enjoyed your experience with us. We look forward to welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 4.5/5

Rhiannon D. Couples - Confirmed reviews ALL

Check in staff were amazing and friendly. Room was clean and comfortable. Easily accessed via public transport

Thank you for your wonderful feedback and for your loyalty as an ALL Silver member Rhiannon, We're delighted to hear you enjoyed our convenient location, comfortable and clean room, and easy access to public transport. It's especially lovely to know our reception team made such a positive impression during check-in. I'll be sure to share your kind words with them. Thank you for your score of 90. We'd love to know what we could do to make your next stay a perfect 100. We look forward to welcoming you back to Mantra on Russell soon! Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 4.0/5

Sharee M. Friends - Confirmed reviews ALL

Comfortable bedding. But does need a upgrade in furniture

Hi Sharee, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our convenient location and found the bedding comfortable. We also appreciate your comments regarding the furniture. We understand the importance of keeping our rooms feeling fresh and comfortable, and your feedback will be shared with our team as we continue to look at improvements. We hope to have the opportunity to welcome you back again in the future. Warm regards, Patrick Assistant Manager

Customer review rating 4.0/5

Liam O. Business - Confirmed reviews ALL

Great service and assistance when requested.

Thank you for sharing your feedback Liam, We're delighted to hear you had a comfortable stay, enjoyed our central location and received great service from our team. We're sorry that noise from sirens and nearby bars disturbed your stay at times. While being in the heart of the city has its advantages, we understand how important a peaceful night's rest is. Thank you for your score of 80. We would love to know what else we could do to make your next stay a perfect 100. We look forward to welcoming you back to Mantra on Russell! Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 2.5/5

Elizebeth S. Families - Confirmed reviews ALL

The studio room needed modernising . The lift key was erratic to work

Thank you for sharing your feedback and for your loyalty as an ALL member Elizabeth, We're pleased you appreciated our central location, but we're sorry the condition of your studio room did not meet your expectations. We understand your comments about the room needing modernisation and appreciate you bringing this to our attention. We also apologise for the frustration caused by the lift access card not working consistently. We'll share your feedback with our team for follow-up. Thank you again for your honest feedback. We hope to have the opportunity to provide you with a much better experience on your next visit. Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 5.0/5

Rachel H. Couples - Confirmed reviews ALL

Amazingly helpful staff, central location, not a bad value buffet breakfast, comfortable and quiet rooms.

Thank you so much for your perfect score of 100 and for your loyalty as an ALL Silver member Rachel, We're delighted to hear you enjoyed our central location, comfortable and quiet rooms, and buffet breakfast. It's especially wonderful to know our team was so helpful throughout your stay. I'll be sure to share your lovely feedback with them. Thank you for choosing Mantra on Russell. We look forward to welcoming you back for another wonderful stay! Warm regards, Arya Dwijaksara Operations Manager Mantra on Russe

Customer review rating 5.0/5

Arceli D. G. Business - Confirmed reviews ALL

We absolutely loved our stay in the hotel, Despite being located in one of the busiedts area, the rooms were incredibly quiet, comfortable and exceptionally clean. The customer service are warm and welcoming from our arrival until check out, while the buffet brealfast exceeded our expectations.. We will definitely recommend this place to everyone.

Thank you so much for your perfect score of 100 and your wonderful recommendation Arceli, We're delighted to hear you loved your stay and enjoyed our quiet, comfortable and exceptionally clean rooms despite our busy central location. It's especially lovely to know our team made you feel welcome from arrival through to check-out, and that our buffet breakfast exceeded your expectations. I'll be sure to share your kind words with the team. Thank you for choosing Mantra on Russell, and we look forward to welcoming you back for another wonderful stay! Warm regards, Arya Dwijaksara Operations Manager Mantra on Russell

Customer review rating 5.0/5

Edward T. Business - Confirmed reviews ALL

Quick and relaxing

Dear Edward, Thank you for your lovely feedback! We are glad you found your stay relaxing. We hope to welcome you back again soon! Best regards, Sanchit Gupta General Manager

Customer review rating 3.5/5

Mugunthan I. R. Business - Confirmed reviews ALL

Well located. Rooms are very dated. It didn’t feel modern at all. Shower

Dear Mugunthan, Thank you for taking the time to share your feedback and, most importantly, for your continued loyalty to Accor. We are pleased to hear that you found our location convenient for your business trip. We also appreciate your comments regarding the condition of the rooms and shower. Your feedback is valuable to us and will help inform our future upgrade projects as we continue to enhance the overall guest experience. We truly value your loyalty and hope to have the pleasure of welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Customer review rating 3.5/5

Jose P. Couples - Confirmed reviews ALL

Nice staff and clean rooms but troubles with card key every day

Dear Jose, Thank you for your feedback. We are pleased to hear you found our staff friendly and the rooms clean. However, we sincerely apologise for the repeated issues you experienced with your key card and the delay when exiting the parking lot. We understand how frustrating this must have been, especially having to come back inside for assistance after waiting. We appreciate you bringing this to our attention and will review these issues with our team to help prevent them from happening again. We hope to have the opportunity to provide you with a smoother experience on your next stay. Best regards, Sanchit Gupta General Manager

Customer review rating 4.0/5

Dione M. Business - Confirmed reviews ALL

Only downfall was the shower in the bath; not a fan. Also, the bath towels were old and thin. All else was very good.

Dear Dione, Thank you for your lovely feedback. We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our central location in the heart of the CBD. We also appreciate your comments regarding the shower over the bath and the condition of the bath towels. Your feedback is valuable to us and will be shared with our team as we continue to look for ways to improve our guests’ experience. We are pleased to know you enjoyed your stay overall, and we hope to have the pleasure of welcoming you back again soon. Best regards, Sanchit Gupta General Manager

Other web-users rate our hotel

  • 955 reviews 9.7/10 Location
  • 1,185 reviews 7.7/10 Room
  • 1,084 reviews 8.9/10 Service
  • 19 reviews 5.6/10 WiFi
  • 560 reviews 8.2/10 Comfort
  • 473 reviews 7.2/10 Cleanliness
  • 272 reviews 7.2/10 Breakfast
  • 176 reviews 8.6/10 Pool

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