Adagio Access Brussels Europe Aparthotel

Customer review rating (ALL Rating) 4.5/5 1,237 reviews

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Description

Hotel extras

  • Near the Royal Park of Brussels and BELvue Museum

  • Bus, metro and tram stops less than 5 minutes away

  • Small market within walking distance

  • Near the European institutions

  • Reception open 24 hrs a day

Our accommodation(s)

Book this hotel
Room 1

Lounge with 4 single beds or 1 double bed + twin beds, fully equipped kitchen, desk space, bathroom with tub or shower and toilet, telephone, TV, air-cooling system, WIFI.

Max. number of persons
4
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Double bed(s) x1

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Microwave
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Chromecast
  • 43'/109 cm screen
  • Flat screen

Service And Equipment

Comfort Features

  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s) and 1 x Double bed(s) and 1 x Twin bed(s)
  • Accessible room

Room with 1 double bed or 2 single beds, subj. to avail. Fully equipped kitchen, workspace, bathroom with tub or shower and toilet, telephone, flat-screen TV with Chromecast, air conditioning and WIFI.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Hotel location

Adagio Access Brussels Europe Aparthotel

12 rue de l'industrie
1000 BRUSSELS
Belgium

GPS:50.841896, 4.369522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 110 rooms
  • 6 rooms for people with reduced mobility
  • 110 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children
  • Buffet Additional charge

Family

Services for children

  • Board games available

2 breakfasts

Children

Breakfast is free for children under 16 years old (provided that one breakfast is purchased per apartment).

Services

  • Hot Breakfast
  • Cold breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Services

  • Hot Breakfast
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,237 reviews

Customer review rating 0.5/5

Vaibhav G. Business - Confirmed reviews ALL

Dear guest, Thank you for sharing your feedback. We sincerely apologize that our team entered your room while the “Do Not Disturb” sign was displayed. We fully understand why this situation was upsetting and we regret that our response at the time did not meet your expectations. Respecting our guests’ privacy is extremely important to us. We have reviewed the circumstances with our cleaning team to ensure that the appropriate procedures are followed whenever a “Do Not Disturb” sign is displayed. We are truly sorry that your experience did not reflect the level of service and respect for privacy that we strive to provide. Kind regards, Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Lauriane G. Business - Confirmed reviews ALL

Dear Lauriane, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and your accommodations comfortable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Iweka E. A. Business - Confirmed reviews ALL

Dear Iweka, Thank you for your positive feedback regarding your stay. We are pleased to hear that our location and comfort contributed to your visit. We strive to provide a pleasant experience for all our guests. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Anne-marja H. Families - Confirmed reviews ALL

Dear Anne-Marja, Thank you for your positive feedback. I appreciate your suggestions regarding the breakfast timing and the arrangement of twin beds. Your comments are valuable to us as we continuously strive to enhance our guest experience. Pedro Tomé Jorge - General Manager

Customer review rating 3.0/5

Anastasiia B. Couples - Confirmed reviews ALL

Dear Anastasiia B., Dear Anastasiia B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry for the inconvenience and disappointment you experienced, particularly regarding the TV entertainment options and the overall condition of our facilities. We understand how these aspects can affect the comfort and enjoyment of your stay, and we sincerely apologize that we did not meet your expectations. Following your feedback, we investigated the issue with the TV, and we are pleased to confirm that it has now been repaired. We appreciate you bringing this to our attention, as it allowed us to address the matter promptly. We also take note of your comments regarding our pricing and the hotel's facilities. Your feedback is important to us and will be taken seriously as we continue to evaluate our services and plan future improvements. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Pedro Tomé Jorge - General Manager

Dear guest, Thank you for sharing your feedback. We sincerely apologize that our team entered your room while the “Do Not Disturb” sign was displayed. We fully understand why this situation was upsetting and we regret that our response at the time did not meet your expectations. Respecting our guests’ privacy is extremely important to us. We have reviewed the circumstances with our cleaning team to ensure that the appropriate procedures are followed whenever a “Do Not Disturb” sign is displayed. We are truly sorry that your experience did not reflect the level of service and respect for privacy that we strive to provide. Kind regards, Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Lauriane G. Business - Confirmed reviews ALL

Spacious room, comfortable bed, small kitchen sufficient for basic cooking, small desk for work. Very conveniently located nearby EU institutions but also not far from the centre.

Dear Lauriane, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and your accommodations comfortable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Iweka E. A. Business - Confirmed reviews ALL

Well located and comfortable for the purpose of my visit

Dear Iweka, Thank you for your positive feedback regarding your stay. We are pleased to hear that our location and comfort contributed to your visit. We strive to provide a pleasant experience for all our guests. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Anne-marja H. Families - Confirmed reviews ALL

The beginning time for breakfast on Monday to Friday should be earlier even at 6.15. The request for twin beds should be arranges.

Dear Anne-Marja, Thank you for your positive feedback. I appreciate your suggestions regarding the breakfast timing and the arrangement of twin beds. Your comments are valuable to us as we continuously strive to enhance our guest experience. Pedro Tomé Jorge - General Manager

Customer review rating 3.0/5

Anastasiia B. Couples - Confirmed reviews ALL

there's nothing to sing songs about, really. the hotel is aging, and the prices are like it's HBH. even Netflix app is not available on the TV, I mean... what is it? 2012?

Dear Anastasiia B., Dear Anastasiia B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry for the inconvenience and disappointment you experienced, particularly regarding the TV entertainment options and the overall condition of our facilities. We understand how these aspects can affect the comfort and enjoyment of your stay, and we sincerely apologize that we did not meet your expectations. Following your feedback, we investigated the issue with the TV, and we are pleased to confirm that it has now been repaired. We appreciate you bringing this to our attention, as it allowed us to address the matter promptly. We also take note of your comments regarding our pricing and the hotel's facilities. Your feedback is important to us and will be taken seriously as we continue to evaluate our services and plan future improvements. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Milan C. Business - Confirmed reviews ALL

Very comfortable and fully equiped appartments, wit small kitchen and fridge, nice and clean, with a friendly reception staff. There are even beverages and small snacks available for free in the lobby. In all, an excellent experience. :-)

Dear Milan, Thank you for your positive feedback regarding your recent stay. We are delighted that you appreciated our location, comfortable accommodations, and friendly staff. It is wonderful to hear that you enjoyed the complimentary snacks and beverages in the lobby. We hope to welcome you back soon. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Jukka S. Business - Confirmed reviews ALL

Location is very good for EU access. Appreciate the possibility of leaving the luggage in storage for the day. The small shop in the hotel is very convenient.

Dear Jukka S., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient for accessing the EU and that our luggage storage and small shop met your needs. Your satisfaction is important to us. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Erik H. Business - Confirmed reviews ALL

Next to European Quarter, walking distance (15 - 20 min) from Brussels central train station. No extreme luxury, but comfortable, practical and friendly personnel. Good beds, shower.

Dear guest, Thank you for your kind feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and that our team contributed to a comfortable experience. We look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Peter C. Solo - Confirmed reviews ALL

All good. Helpful reception. Useful to have a small kitchen. Good value parking in adjacent office car park.

Dear Peter C., Thank you for your positive feedback. We are pleased to hear that you found our reception staff helpful and appreciated the convenience of the kitchen facilities, as well as the value of our parking options. We look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Susan W. Families - Confirmed reviews ALL

The room was clean although some of the paint was past its best. As we were staying more than 8 days, we were able to have our room cleaned several times, which was great! I am not sure about the new rules about expecting customers to empty their bins before vacating their room, as this was not explicitly mentioned when we checked in. I discovered the "Bin disposal room" more by chance . I am not sure how hygienic it is, to carry rubbish through the breakfast area where people might still be eating their breakfast!! Otherwise the room was functional and we will probably be back next year!

Dear Susan W., Thank you for taking the time to provide your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the cleanliness of your room and the convenience of our cleaning service during your extended visit. We understand your concerns regarding the bin disposal policy and the location of the disposal room. While we strive to maintain a hygienic environment for all our guests, we acknowledge that clear communication is essential. We will review our procedures to ensure that such information is conveyed more effectively during check-in. Your feedback regarding the disposal route is valuable, and we will consider it as we continue to enhance our guest experience. We look forward to welcoming you back next year. Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Spike W. Solo - Confirmed reviews ALL

I had a wonderful experience at the Aparthotel Adagio Access Brussels. The room was lovely and clean, and the hotel is in a very convenient location. The staff members were lovely, and the check-in and check-out were very quick.

Dear Spike W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the lovely room, our convenient location, and the friendly service provided by our staff. Your positive feedback inspires us to maintain our high standards. Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Jitendra J. Families - Confirmed reviews ALL

Aparthotel Adagio is well located ; it is not very competitive, for long stays there is no room cleaning service either ...

Dear Jitendra J., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location. However, we regret that our cleaning service policy did not meet your expectations during your long stay. Your input is invaluable to us as we strive to improve our services. Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Kerry G. Couples - Confirmed reviews ALL

Returned for the third time. Great location for our needs, we love the location with you the 15-20 minute walk through the park to the centre of town. A quiet location.

Dear Kerry G., Thank you for your kind words regarding your recent stay at Aparthotel Adagio Access Brussels Europe. We are delighted to hear that you enjoyed our convenient location and the peaceful atmosphere during your visit. We look forward to welcoming you back for your next stay. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We enjoyed our stay in Brussels. The studio apartment was basic but perfect for my son and me. The only issue to note was that the heated towel rail in the bathroom could not be turned on. There was a small shop in the foyer selling a few simple things such as pizza and beer and a nice communal area with tables to relax at or work at. Conveniently located a reasonable walk to the town centre attractions and close to the Trone metro station. It was a quiet and peaceful stay. There was a nice shower and the body wash smelt lovely. Small kitchen area with hob, microwave, sink and utensils.

Dear guest, Thank you for taking the time to share your positive experience at Aparthotel Adagio Access Brussels Europe. We are delighted to hear that you found our location convenient and that our studio apartment met your needs during your stay with your son. It is wonderful to know that you enjoyed the cleanliness of your accommodation, as well as the amenities we provide, including the communal area and the small shop in the foyer. We appreciate your feedback regarding the heated towel rail in the bathroom. While we strive to ensure that all amenities are functioning properly, we recognize that some issues may not be immediately visible. Your comments will be noted as we continue to enhance our services and facilities. Thank you once again for your review. We hope to welcome you back in the future for another pleasant stay. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Eich I. Business - Confirmed reviews ALL

friendly and efficient at all times :)

Dear Ms. I. Eich, Thank you for your kind words regarding our strategic location and the friendliness of our staff. We are pleased to know that you had a positive experience during your stay. Your feedback is greatly appreciated. Pedro Tomé Jorge - General Manager

Customer review rating 4.0/5

Sandra S. Couples - Confirmed reviews ALL

Well located. Staff extremely kind. The room is comfortable (specially the bed -important!). However, the kitchen is a bit limited: there’s no fume hood, the sink is so small you cannot wash anything properly, some kitchen utensils are missing (scissors, cooking knifes…). There isn’t any broom or dust pan.

Dear Sandra, Thank you for your positive feedback regarding our location and the kindness of our staff. I appreciate your comments about the room's comfort as well. I acknowledge your concerns regarding the kitchen's limitations, including the lack of certain utensils and cleaning tools. Your feedback is invaluable in helping us enhance our offerings. Best regards, Pedro Tomé Jorge - General Manager

Customer review rating 5.0/5

Stephen C. Couples - Confirmed reviews ALL

Take the metro (5 mins walk)to Brussels train station then go anywhere! Nice room and comfy bed.

Dear Stephen, Thank you for your kind words regarding your recent stay at Aparthotel Adagio Access Brussels Europe. We are delighted to hear that you appreciated our convenient location and found your room comfortable. We look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Customer review rating 3.5/5

Julianna M. Friends - Confirmed reviews ALL

We enjoyed our time here and the room was perfect but the AC would not keep the room at the temperature we desired.

Dear Julianna, Thank you for your feedback. I am pleased to hear that you found our location central and the room to your liking. I regret that the air conditioning did not meet your expectations during your stay. Your comments are valuable, and we appreciate your input. Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Koffi K. Business - Confirmed reviews ALL

Welcoming and helpful staff

Dear Koffi K., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you appreciated our convenient location and comfortable accommodations, as well as the service provided by our staff. Sincerely, Pedro Tomé Jorge - General Manager

Customer review rating 4.5/5

Zeynep H. Business - Confirmed reviews ALL

I had everything I need and friendly staff and very clean

Dear Zeynep H., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and our staff friendly. It is always our goal to provide a clean and practical environment for our guests. Best regards, Pedro Tomé Jorge - General Manager

Other web-users rate our hotel

  • 940 reviews 9.2/10 Location
  • 1,091 reviews 7.7/10 Room
  • 946 reviews 9.3/10 Service
  • 27 reviews 8.6/10 WiFi
  • 481 reviews 7.4/10 Cleanliness
  • 313 reviews 8.3/10 Breakfast
  • 128 reviews 8.7/10 Vibe

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