Aparthotel Adagio Koeln City

Customer review rating (ALL Rating) 4.3/5 772 reviews

Aparthotel Adagio Koeln City - Image 1
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Aparthotel Adagio Koeln City - Image 3
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Description

Hotel extras

  • Close to the center at the heart of the city

  • Fitness room

  • Paid public parking garage

  • Reception desk open round the clock

  • Free Wi-Fi in the aparthotel and public areas

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio 2 people

Living room with one queen-size bed or 2 single size beds, fully equipped kitchen, bathroom with bathtub or shower and toilet, TV, room safe, air conditioning, WIFI.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Soundproof doors
  • Soundproof room
  • Cleaning supplementAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Welcome tray

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room

Wohnzimmer mit einem ausziehbaren Schlafsofa, Schlafzimmer mit einem Queensizebett oder 2 Einzelbetten, ausgestatteter Küche, Badezimmer mit Badewanne oder Dusche und WC, TV, Zimmersafe, Klimaanlage, WIFI.

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Kitchen maintenance kit
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Crockery and cooking utensils
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Cleaning kit
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Cleaning supplementAdditional charge

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Aparthotel Adagio Koeln City

Blaubach 3
50676 KOELN
Germany

GPS:50.9328, 6.95614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 115 rooms
  • 5 rooms for people with reduced mobility
  • 115 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English

100% Non Smoking Property

Entertainment

  • Football Table
  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

Breakfast

  • Children
  • Buffet Additional charge

Well-being

Fitnessraum

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 1.95 m / 6.398 ft
  • Parking pricing: 30 EUR 30 EUR Per day

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators

2 breakfasts

Non contractual photo

  • Hot Breakfast
  • Cold breakfast

Buffet

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Services

  • Continental
  • Hot Breakfast
  • Cold breakfast

Our fitness room is available 24 hours a day. Take advantage of our fitness facilities during your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  772 reviews

Customer review rating 4.5/5

Brent M. Solo - Confirmed reviews ALL

Dear Mr. M., Thank you for your positive feedback regarding the size and cleanliness of your room, as well as our convenient location. We are pleased to hear that you enjoyed your stay and the amenities nearby. We look forward to welcoming you back in the future. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Nejla I. Families - Confirmed reviews ALL

Dear Nejla I., Thank you very much for your kind words regarding your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found our location convenient and that our staff provided you with exceptional service. Your compliments regarding the reception team will certainly be shared, as they strive to create a welcoming atmosphere for all our guests. We look forward to welcoming you back in Cologne. Best regards, Lydia Gali Housekeeping & Adagio Koeln City Team

Customer review rating 4.5/5

Elles V. G. Families - Confirmed reviews ALL

Dear Elles V. G., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Koeln City. We are pleased to hear that you appreciated our friendly staff and enjoyed your room. It is always our aim to provide a welcoming atmosphere and comfortable accommodations for our guests. We look forward to welcoming you back in Cologne. Best regards, Lydia Gali Housekeeping & Adagio Koeln City Team

Customer review rating 5.0/5

Jon M. Business - Confirmed reviews ALL

Dear Jon M., Thank you for taking the time to share your experience following your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found your stay to be outstanding and that you appreciated the comfort and amenities of your apartment. We are especially pleased that you enjoyed the spaciousness of your accommodation and the convenience of the kitchen facilities. It is wonderful to know that our location suited your needs during your visit for Gamescom. Your positive comments regarding the breakfast selection are appreciated. We value your feedback and are grateful for your kind words about our staff and facilities. Thank you once again for your thoughtful review. We hope to welcome you back in the future for another enjoyable stay. Best regards, Lydia Gali Housekeeping Department & Adagio Koeln City Team

Customer review rating 5.0/5

Shafii K. Couples - Confirmed reviews ALL

Dear Mr. K., Thank you very much for your fantastic review and for giving us a perfect score of 100/100! We are delighted to hear that you found your apartment extremely clean and aesthetically pleasing. It is wonderful to know that you were fully satisfied with your arrival, our team, the Wi-Fi, and your overall stay. We are also very pleased that you appreciated our sustainability initiatives and enjoyed the additional services, including our fitness center. Your perfect recommendation score means a lot to our entire team. We hope to have the pleasure of welcoming you back to our aparthotel in Cologne in the future. Kind regards, Deniz Kurtal Front Office Agent Adagio Aparthotel Koeln-City & Team

Dear Mr. M., Thank you for your positive feedback regarding the size and cleanliness of your room, as well as our convenient location. We are pleased to hear that you enjoyed your stay and the amenities nearby. We look forward to welcoming you back in the future. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Nejla I. Families - Confirmed reviews ALL

The staff were absolutely wonderful — extremely kind, welcoming, and helpful throughout our stay. The reception team especially made us feel genuinely welcome. Excellent service and lovely people!

Dear Nejla I., Thank you very much for your kind words regarding your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found our location convenient and that our staff provided you with exceptional service. Your compliments regarding the reception team will certainly be shared, as they strive to create a welcoming atmosphere for all our guests. We look forward to welcoming you back in Cologne. Best regards, Lydia Gali Housekeeping & Adagio Koeln City Team

Customer review rating 4.5/5

Elles V. G. Families - Confirmed reviews ALL

Friendly staff, good room

Dear Elles V. G., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Koeln City. We are pleased to hear that you appreciated our friendly staff and enjoyed your room. It is always our aim to provide a welcoming atmosphere and comfortable accommodations for our guests. We look forward to welcoming you back in Cologne. Best regards, Lydia Gali Housekeeping & Adagio Koeln City Team

Customer review rating 5.0/5

Jon M. Business - Confirmed reviews ALL

This was one of the better hotel stays I've had. The bed was a little wobbly, HOWEVER, having an entire apartment, the ability to cook (if you want to) and decent space was outstanding. The staff were all incredible supportive, while not being overbearing. The internet was actually usable (150Mb down) and it's in a solid location, maybe a ten minute walk to the cathedral. The room had all of the amenities I'd expect here (plenty of power sockets, great internet, good bath and shower, TV, desk, safe, PLENTY of storage space) as well as more (large fridge, microwave, Juliet balcony). Breakfast was a fairly standard selection for the region, plenty of cold meats, fruit juices, breads, cereals, hot food (egg, sausage, etc.) coffee. and it was all good quality and well made. The whole place was well maintained, clean and tidy. Could not have asked for a better stay. Here for Gamescom and after each LONG day it was nice to have somewhere comfortable and welcoming to come back to.

Dear Jon M., Thank you for taking the time to share your experience following your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found your stay to be outstanding and that you appreciated the comfort and amenities of your apartment. We are especially pleased that you enjoyed the spaciousness of your accommodation and the convenience of the kitchen facilities. It is wonderful to know that our location suited your needs during your visit for Gamescom. Your positive comments regarding the breakfast selection are appreciated. We value your feedback and are grateful for your kind words about our staff and facilities. Thank you once again for your thoughtful review. We hope to welcome you back in the future for another enjoyable stay. Best regards, Lydia Gali Housekeeping Department & Adagio Koeln City Team

Customer review rating 5.0/5

Shafii K. Couples - Confirmed reviews ALL

The rooms were extremely clean and aesthetic

Dear Mr. K., Thank you very much for your fantastic review and for giving us a perfect score of 100/100! We are delighted to hear that you found your apartment extremely clean and aesthetically pleasing. It is wonderful to know that you were fully satisfied with your arrival, our team, the Wi-Fi, and your overall stay. We are also very pleased that you appreciated our sustainability initiatives and enjoyed the additional services, including our fitness center. Your perfect recommendation score means a lot to our entire team. We hope to have the pleasure of welcoming you back to our aparthotel in Cologne in the future. Kind regards, Deniz Kurtal Front Office Agent Adagio Aparthotel Koeln-City & Team

Customer review rating 4.0/5

Edith M. Friends - Confirmed reviews ALL

We stayed for five days. The staff was extremely friendly and helpful, it‘s great to have a real front desk, unlimited coffee and on site laundry.

Dear Edith M., Thank you for your kind feedback regarding your recent stay at our Adagio Köln City. We are more than happy to read that our staff made a positive impression and was extremely helpful Also nice to see that you enjoyed the amenities we provide your apartment in our Adagio Lounge Area with complimentary hot beverages. Your satisfaction is our priority, and we appreciate your comments. We look forward to a next stay with us in Cologne best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 4.5/5

Philippe G. Families - Confirmed reviews ALL

Very friendly staff, amenities are very nice. Close to the city center.

Dear Philippe G., Thank you for your kind words regarding your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found our accommodations comfortable and our staff friendly. It is also wonderful to know that you appreciated the amenities we offer and our convenient location near the city center. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Clay Romanus Adagio Köln City Blaubach 3 50676 Köln

Customer review rating 5.0/5

Shyamsundar P. Business - Confirmed reviews ALL

Nice experience as per convenient.

Dear Shyamsundar P., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you had a nice experience and found our facilities convenient. It is our aim to provide all our guests with a comfortable and enjoyable stay. Best regards, Lydia Gali Adagio Koeln City Team

Customer review rating 5.0/5

Georgy K. Families - Confirmed reviews ALL

we have been coming to this hotel now for a few years, singly and as a family. It is exztremely well appointed, staff is consistently nice and know what they are doing, BF is very good. Hotel is very well located, in walking distance to a REWE, with a brilliant Thai Restaurant on the opposite side of the street and Okini w Panasian fusion food.

Dear Georgy K., Thank you for your kind words and for your continued patronage over the years. We are delighted to see that you appreciate our location, friendly staff, and breakfast offerings. Your positive feedback motivates us to maintain our high standards in service and hospitality. We look forward to welcoming you and your family back for another enjoyable stay in Cologne. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Izzy R. Families - Confirmed reviews ALL

Clean, comfortable, well equipped and in a good location for the city centre.

Dear Izzy R., Thank you for your kind words regarding your stay with at Adagio Köln City. We are more than happy about your rating and to see that you found our Aparthotel hotel to be clean, comfortable, and your apartments well-equipped- We hope to welcome you back for a next visit to Cologne best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Amanda K. Families - Confirmed reviews ALL

We really enjoyed our stay in Cologne, great location and really lovely rooms. It was very useful having the fridge in the room. The children also enjoyed having their hot chocolates from the machine downstairs. We really enjoyed our stay in this beautiful city so thank you.

Dear Amanda K., Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Koeln City. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room, particularly the amenities we provide for families. It is wonderful to know that your children enjoyed the hot chocolate from our machine. We appreciate your positive remarks and hope to welcome you back in the future. Best regards, Clay Romanus Adagio Köln City Blaubach3 50676 Köln

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Very helpful staff, well located and good value for money

Dear Guest, Thank you for your kind words regarding our location and staff. We are pleased to hear that you found value in your stay with us. It is our aim to provide excellent service and a comfortable experience for all our guests. You feedback about our fitness room is well noted. Best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 4.5/5

Mitchell G. Families - Confirmed reviews ALL

Not much to complain about. Kids liked the table football and board games and was a comfortable stay

Dear Mr. G., Thank you for your kind words regarding your recent stay with us. We are really happy to read that you and your family enjoyed the amenities such as the table football and board games, and that your stay was comfortable. We look forward to welcoming you back in the future. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 0.5/5

Maria D. Couples - Confirmed reviews ALL

I can't express how disappointing this whole experience was. The room itself was fine although there was some frustrating aspects - no toaster or oven because of a sensitive fire alarm system and a distinct lack of any usable equipment - making the reason I booked it (being able to make breakfast in our room) very difficult. The fridge was also left off and open so it took a very long time to get down to temperature and given we'd arrived with cold stuff this was also frustrating. I appreciate leaving it off and open serves a purpose but surely a hotel in July won't go very long without being occupied so it seems an odd decision to me! The main issue however, was two fold - the air con in our room was broken and the complete lack of care / action from anyone. We of course noticed as soon as we got in the room, but thought it might be like the fridge and would take a while to get working fully. My husband mentioned it to the front desk and was told that we did just need to give it time. We thought perhaps we were being dramatic and given that it was a heat wave that maybe it had to work really hard and that it'd be fine eventually so tried to go to sleep. But this was impossible it was so hot it was unbearable. We tried sleeping with the window open but due to it's location there appeared to constantly be people outside. This was annoying for us but was sending our poor dog crazy. We didn't want to disturb the neighbour either side of us so my husband again went downstairs to speak to reception. This time a very nice lady came up and had a look. She said it did appear to be broken but there wasn't anything that could be done at this stage (around 1am and with no spare rooms) and that she'd let the day person know who would deal with it asap. The next day my husband spoke to someone early when he took the dog out and again asked if we could move rooms - apparently still no. He was told that the "technical man" was in the building and would come to have a look and asked we stay in the room. Given we're on holiday (and the unbearable temperature in the room) this was difficult. We waited as long as we could (about 2 hours) but had an appointment we had to leave for. We told reception on the way out that we'd be gone for a couple of hours. When we get back we're told that the "technical man" has been and it is indeed broken but that they need a specialist to fix it and they didn't know if that specialist could come today. They again asked us to go and wait in our very hot room until they could find out. We waited in the room for a further 2/3 hours before we decided we would not be spending another night in the room because at 3pm they couldn't tell us when (or even if) someone was coming to fix it. My husband again went down and told them this. He asked for a refund of the night we weren't staying and, the previous night too (given we had barely slept). He was told the hotel itself couldn't help and he was given an email address. He emailed them on 16 July and chased them on the 21 July as hadn't received a response. Upon being chased they said they couldn't respond until the hotel deputy manager was back which wouldn't be until the end of July so we're still waiting. Even if I get a full refund I am still very unhappy with this whole experience and would not recommend this hotel to anyone. It just really ruined our time in Köln.

Dear Guest, Thank you for taking the time to share your detailed feedback regarding your stay. We sincerely regret that the air-conditioning issue significantly affected your comfort, particularly during the warm period in July during a massive heatwave in Germany. We fully understand how frustrating and uncomfortable it must have been to experience high temperatures in the apartment, especially during the night. We are also sorry that, despite your reports to our reception team, the issue could not be resolved promptly and that no alternative apartment was available at the time. Unfortunately, technical faults can occasionally require the assistance of a specialized technician, which may mean that an immediate solution cannot always be provided. Nevertheless, we understand your disappointment with the situation and the inconvenience caused by having to wait for updates during your stay. We also regret the difficulties you experienced in connection with your subsequent communication regarding your request for a refund. We appreciate that you expected a timely response and resolution and apologize for the inconvenience caused by the delay. Please be assured that your feedback has been taken seriously and will be shared with the relevant teams so that we can review both our handling of technical issues and our communication with guests in similar situations. We sincerely apologize that your stay did not meet your expectations and thank you for bringing these matters to our attention. Kind regards, Yours Adagio Köln City Team

Customer review rating 5.0/5

Kelechi O. Families - Confirmed reviews ALL

It was a fantastic experience at this hotel. Very very good and the price is so much affordable. I will recommend

Dear Kelechi O., Thank you for your positive feedback regarding your recent stay with us at Adagio Köln City. We are delighted to hear that you found our location convenient and enjoyed your experience at our hotel. Your recommendation is greatly appreciated. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 4.0/5

Nura H. Solo - Confirmed reviews ALL

Kind desk employees especially the evening one!

Dear Nura H., Thank you for your kind words regarding our desk employees. We are pleased to hear that our team made a positive impression during your stay. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We hope for your next visit with us at Adagio Köln City and remain best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 4.0/5

Jade L. Families - Confirmed reviews ALL

We liked the location and the refreshments in the lobby. We enjoyed the added convenience of the small kitchen. The bed was comfortable but the pull out couch was not. We found the parking to be extremely expensive and the room was very tight with 4 people.

Dear Jade L., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, friendly staff, and the convenience of the small kitchen. However, I regret that the pull-out couch did not meet your expectations and that the accommodating four adults in the apartments felt tight. Unfortunately, the apartment layouts were described in this way during the construction period. We had no say in how the premises were depicted. Parking charges are set by the operator of the public underground car park and are in line with the usual rates for public car parks in Cologne city centre. We at Adagio Köln City have no influence over the pricing of the public underground car park. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Nigar H. Families - Confirmed reviews ALL

Vey good apartment. The staff were very friendly.

Dear Nigar H., Thank you for your positive feedback about you stay at Adagio Köln City. We are delighted to hear that you appreciated our location, the quality of the apartment, and the friendliness of our staff. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 5.0/5

Eduardo M. B. Families - Confirmed reviews ALL

I've already taken the assessment, how many more times do I have to take it?

Dear Eduardo M. B., Thank you for your high rating and feedback regarding the assessment process. We appreciate your patience and understand your concern about the frequency of the assessments. Your input is valuable to us and will pass on your feedback to the relevant department so that they can investigate why you may have received multiple evaluation forms for a stay at our Aparthotel Adagio Köln City We look forward to welcome you again best regards Franziska Thissen General Manager & Adagio Köln City Team

Customer review rating 1.5/5

Jaakko N. Solo - Confirmed reviews ALL

The room was disappointing. The air conditioning was very noisy but barely cooled the room, making it uncomfortable to sleep. The bathroom was not very clean, with visible stains, and I even found a silverfish. The room was also very dark due to the lack of natural light. Overall, the room did not meet my expectations.

Dear Mr. N., Thank you for sharing your feedback regarding your recent stay. We regret that you did not find your apartment to the standard you expected. Unfortunately, no information regarding the cleanliness or other issues were raised at reception after check-in. We would have been happy to arrange for the housekeeping company to carry out a follow-up clean straight away, had we been given the opportunity. We have passed on your comment regarding the air conditioning to our partner company responsible for the building’s air conditioning system. It has been checked and found to be in working order. Thank you for your insides on your stay best regards Franziska Thissen General Manager & Adagio Köln City Team

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