Thank you for taking the time to share your feedback, and we're sorry that this visit did not match the experience you had with us previously. We're pleased to hear you've stayed with us before, which makes it especially disappointing to know this stay fell short of your expectations. We're sorry that the noise from the bathroom disturbed your sleep. This is not something we want our guests to experience, and we've shared your comments with our maintenance team to investigate. We're also sorry to hear that breakfast did not meet your expectations. The breakfast area was particularly busy that morning, but we apologise that you could not find items and the service untidy during your visit. This is not the standard we aim to provide, and your feedback has been shared with the team. Thank you again for your honest feedback. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you Debbie for your review. We’re pleased you appreciated our central location. We regret that your room was not quite ready when you arrived at 3pm. Occasionally, final room checks can take a little longer than expected, and we appreciate your patience while the team completed them. We hope you enjoyed the rest of your stay.

Dear Paula, Thank you for taking the time to share your review. We’re delighted that you appreciated our central location and found the check-in process quick and easy. It is also great to hear that our security measures, including keycard-controlled access to the building and lifts, helped you feel safe and comfortable throughout your stay. We hope you enjoyed exploring Liverpool and look forward to welcoming you back in the future. Yours sincerely, Joanna Aniolkowska General Manager

Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you enjoyed our great location, your clean and comfortable room, and the warm welcome from our team. It's also wonderful to know you felt recognised as an ALL member during your stay. Thank you as well for your suggestion about adding cocktails to our bar menu—we love the idea and will share it with the team! We hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear Mairi, Thank you for your detailed review and excellent rating. We’re delighted that our central location was ideal for your visit, with the Cavern Quarter, Pier Head and Liverpool’s main attractions all within easy walking distance. It’s also lovely to know that you found your room comfortable and well suited to your stay. We’re sorry that our continental breakfast selection did not meet your expectations and that the breakfast area felt cramped. We understand that the range offered may not suit everyone, and we appreciate your honest feedback. Your comments will be shared with the relevant team as we continue looking for ways to improve the breakfast experience. Thank you again for staying with us. We’re pleased that you enjoyed your visit overall and hope to welcome you back in the future. Yours sincerely, Joanna Aniolkowska General Manager

Dear Deborah, Thank you for your excellent review. We’re delighted that you appreciated our convenient location and nearby parking, and that you received a warm welcome from our team. It’s also wonderful to know that check-in was easy and that you found your room clean and comfortable. We’re sorry that the bed felt a little too firm for your preference, as we understand that mattress comfort can be very personal. Thank you for sharing your feedback, and we hope to have the pleasure of welcoming you back on your next visit to Liverpool. Yours sincerely, Joanna Aniolkowska General Manager

Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you found your stay comfortable and enjoyed our friendly and helpful team, spotless rooms, and perfect location. It's especially lovely to know that every member of our team made a positive impression. Thank you for your kind words, and we hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your wonderful review and for awarding us a perfect score! We're delighted to hear that you had such a lovely stay and that our team made you feel so welcome. It's also great to know you enjoyed our complimentary tea and coffee in the lobby and found your room clean and bright. We truly appreciate your kind feedback and hope to welcome you and your family back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you enjoyed our location and our team during your visit for International Beatleweek. It's wonderful to know you had such a great weekend with us. We're looking forward to welcoming you back to ibis Styles Liverpool Centre Dale Street again soon! Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your wonderful review and for your great rating! We're delighted to hear that you enjoyed your clean, comfortable room, found the bed comfortable, and that our friendly team helped make your stay enjoyable. We truly appreciate your feedback and hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your wonderful review! We're delighted to hear that you and your friends enjoyed our superb location, clean and modern hotel, and relaxed bar to finish the evening with a pint. We truly appreciate your kind feedback and hope to welcome you all back to ibis Styles Liverpool Centre Dale Street on your next visit to Liverpool. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you found your stay pleasant and comfortable and enjoyed our central location. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you for your lovely review and for your fantastic rating! We're delighted to hear that you enjoyed your comfortable room, the comfy bed, and the attentive service from our team. It's also wonderful to know that our location made your stay even more enjoyable. We hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Thank you very much Alan for your perfect score and wonderful feedback. We are delighted that you enjoyed our convenient location and especially our delicious breakfast. It is also lovely to hear that you found our team helpful, and we will be sure to share your kind comments with everyone. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another great stay—and another fantastic breakfast—very soon!

Thank you very much for your fantastic review and the full score! We are delighted to hear that you enjoyed our breakfast so much and appreciated the healthy selection each morning. We are equally pleased that our friendly and helpful team contributed to your stay. We will be very happy to share your wonderful review with our team. We hope to welcome you back to ibis Styles Liverpool Centre Dale Street soon. Kind regards, Alejandra Sevillano Assistant General Manager

Thank you for your fantastic review and for awarding us a perfect score! We're delighted to hear that you enjoyed our great location, the cleanliness of the hotel, and the wide choice available at breakfast. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Styles Liverpool Centre Dale Street. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear Guest, Thank you for your wonderful review and for awarding us a perfect score! We're delighted to hear that our team was able to arrange a low-floor room for you and that it made your stay more comfortable. It also made us smile to read that you wanted to take the bed home—we're so pleased you had such a great night's sleep! Thank you for your lovely comments about our team, rooms, and location. We hope to welcome you back to ibis Styles Liverpool Centre Dale Street again soon. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear guest, Thank you for your wonderful review and for awarding us a perfect score! We're delighted to hear that you enjoyed our central location, comfortable room, and the friendly service from our team. It's great to know that you found us to be good value for money and that you would happily stay with us again on your next visit to Liverpool. We will be delighted to share your amazing review with our team. We also appreciate your comments regarding check-in and check-out times. Thank you for your valuable feedback. We look forward to welcoming you back to ibis Styles Liverpool Centre Dale Street in the future. Kind Regards, Alejandra Sevillano Assistant General Manager

Dear James, Thank you so much for taking the time to share your feedback following your recent stay with us. We are absolutely thrilled to hear that your experience was a memorable one!Our team prides itself on providing a warm, efficient check-in process, so it is wonderful to know that our helpful staff made a great first impression. We are also glad that our central location served as the perfect base for you to explore the local attractions, and that you enjoyed the clean, fresh atmosphere of your room along with those fantastic views.We truly appreciate your kind recommendation and look forward to welcoming you back the next time your travels bring you to the area. Regards, Joanna Aniolkowska General Manager