ibis Mumbai BKC 3 stars

Customer review rating (ALL Rating) 4.0/5 1,205 reviews

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ibis Mumbai BKC - Image 1
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CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East, 400098 MUMBAI, India

Description

Hotel extras

  • Prime location in BKC, just minutes from Jio World Centre, NMACC, and Bandra Kurla Complex

  • Close to Phoenix Marketcity, Bandra West, Lower Parel, Worli, and Siddhivinayak Temple

  • Flexible breakfast served daily from 4:00 AM to 12:00 Noon at Spice It

  • 6 km from Chhatrapati Shivaji International Airport and 24 km from CSMT Railway Station

  • State-of-the-art meeting spaces, ideal for business and leisure travellers

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room

Photo out of - Standard Twin Room

Our well-designed, modern Twin Rooms feature the signature Sweet Bed for exceptional sleep comfort, high-speed Wi-Fi, an OTT-enabled TV, an in-room safe, tea and coffee-making facilities, and eco-friendly bathroom amenities.

  • Views:

    City View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • PrinterAdditional charge

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
See availabilities

Stay on a higher floor and enjoy 2 complimentary pints of beer per day, 30% off food and beverages, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), and 20% discount on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

See availabilities

Stay on a higher floor and enjoy 2 complimentary pints of beer per day, 30% off food and beverages, flexible check-in (from 11:00 AM) or check-out (until 3:00 PM), and 20% discount on laundry items per day (Benefits are non-cumulative)

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

See availabilities

Hotel location

ibis Mumbai BKC

CTS No 6951 CST Road, Kolevery Village, Kalina, Santacruz East
400098 MUMBAI
India

GPS:19.07424, 72.86907

Telephone
Fax +91 22 3129 3600

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • CSMIA Additional charge
  • BOM Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 206 rooms
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • 206 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Children
  • Breakfast à la carte
  • Buffet
  • Express available at any time
  • Express

Business

2 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitness center

  • On site
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Valet parking

Security

  • Well-lit parking

SPICE IT

Photo out of - SPICE IT

Our Spice it restaurant and bar offers you a unique opportunity to explore Indian, Oriental, and European spices. Create your own combination and watch our chefs prepare it in front of you.

Cooking style
International
Capacity
68
Accessibility
Accessible service
400098 Mumbai, India

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Our Spice it restaurant and bar offers you a unique opportunity to explore Indian, Oriental, and European spices. Create your own combination and watch our chefs prepare it in front of you.

ges a the bar accompanied with delicious bar bites or just unwind at the calm wateringhole or simply get into the groove.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,205 reviews

Customer review rating 5.0/5

Somnath B. Business - Confirmed reviews ALL

Dear Somnath B., Thank you for your positive feedback regarding your stay at ibis Mumbai BKC. We are pleased to know that you found your experience convenient and comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 3.0/5

Bharath S. Solo - Confirmed reviews ALL

Dear Bharath S., Thank you for taking the time to share your feedback regarding your recent stay at ibis Mumbai BKC. We appreciate your positive comments about our location, housekeeping efficiency, and the snacks provided at the tea station. I am sorry to learn about the odd smell in the bathroom and your concerns regarding the hand towels. Your observations regarding the check-in process are also noted, and we understand how important it is for a seamless arrival experience. Our intention is to facilitate a smooth check-in, and I regret that this was not your experience. We will certainly consider your feedback regarding the Wi-Fi process and the check-in desk arrangement. We value your insights and will use them to improve our services. Thank you for your understanding, and we hope to welcome you back in the future for a more pleasant experience. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.0/5

Suresh G. V. Business - Confirmed reviews ALL

Dear Suresh G. V., Thank you for your feedback regarding the absence of a table and chair in your room. We understand the importance of a comfortable workspace for business travelers and take your comments seriously. Your insights will be valuable as we evaluate our room configurations. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

M. M. Solo - Confirmed reviews ALL

Dear M., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed our food and that our team members, particularly Vivek, Prem, and Pranaya, made a positive impact on your experience. Your feedback is greatly appreciated. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 4.5/5

Sesharao V. Families - Confirmed reviews ALL

Dear Sesharao V., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Dear Somnath B., Thank you for your positive feedback regarding your stay at ibis Mumbai BKC. We are pleased to know that you found your experience convenient and comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 3.0/5

Bharath S. Solo - Confirmed reviews ALL

Ibis at Kalina bkc is perfect if you want a pit stop for 1-2 nights in Mumbai. Close to all hangouts at bkc and central to other parts of the city. The housekeeping service is efficient. The rooms have everything at their place, typical of Ibis’ international efficiency. They also had some snacks near the tea station which is appreciated. However there was an odd smell in the bathroom, and I also wished they had smaller hand towels. Another issue is that during check in you’re forced to enter your email id on the pretext that a password can be created but they don’t inform that if I only want WiFi on mobile it’s not needed. So that was poor service. Another strange issue during check in is that there are two desks with people behind them but only one does the check in. So you have to wait till the first desk is free even if the second one is free. But overall a good place to come back to, if these issues get sorted.

Dear Bharath S., Thank you for taking the time to share your feedback regarding your recent stay at ibis Mumbai BKC. We appreciate your positive comments about our location, housekeeping efficiency, and the snacks provided at the tea station. I am sorry to learn about the odd smell in the bathroom and your concerns regarding the hand towels. Your observations regarding the check-in process are also noted, and we understand how important it is for a seamless arrival experience. Our intention is to facilitate a smooth check-in, and I regret that this was not your experience. We will certainly consider your feedback regarding the Wi-Fi process and the check-in desk arrangement. We value your insights and will use them to improve our services. Thank you for your understanding, and we hope to welcome you back in the future for a more pleasant experience. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.0/5

Suresh G. V. Business - Confirmed reviews ALL

The room doesn't have a table and chair. How do you expect business users to use their laptop and the mouse.

Dear Suresh G. V., Thank you for your feedback regarding the absence of a table and chair in your room. We understand the importance of a comfortable workspace for business travelers and take your comments seriously. Your insights will be valuable as we evaluate our room configurations. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

M. M. Solo - Confirmed reviews ALL

I really liked the hotel nice room and special mention to the guy at the bar vivek. And at the time of breakfast prem and pranaya, bey. Very good food

Dear M., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that you enjoyed our food and that our team members, particularly Vivek, Prem, and Pranaya, made a positive impact on your experience. Your feedback is greatly appreciated. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 4.5/5

Sesharao V. Families - Confirmed reviews ALL

Good

Dear Sesharao V., Thank you for your positive feedback regarding your stay. We are delighted to hear that you found your experience comfortable. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.5/5

Subhro B. Business - Confirmed reviews ALL

Very loud guests. Breakfast area too crowded. Groups crowding near food and coffee making it difficult for others to reach.

Dear Subhro B., Thank you for sharing your feedback. I regret that your experience was impacted by noise and overcrowding in the breakfast area. Your comments regarding guest management will be reviewed, as we strive to provide a comfortable environment for all our guests. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Rakshita R. Business - Confirmed reviews ALL

Excellent

Dear Rakshita R., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and excellent. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 4.0/5

Hung J. Business - Confirmed reviews ALL

- Excellent location for Infocomm attendees. - Great service and breakfast - A bad smell in bathroom somehow

Dear Hung J., Thank you for your feedback. We are pleased to hear that you enjoyed our location, service, and breakfast. We will certainly look into your concern regarding the bathroom smell to enhance the experience for our guests. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Rohit S. Families - Confirmed reviews ALL

Very comfortable stay, good location

Dear Rohit S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 4.5/5

Gopikrishnan T. Business - Confirmed reviews ALL

I visited InfoComm India at the Jio World Centre and had the opportunity to stay at Ibis Mumbai BKC. I had a comfortable stay; the rooms were very clean, the service was good, and the staff were polite. I highly recommend Ibis.

Dear Gopikrishnan T., Thank you for your positive feedback regarding your recent stay at Ibis Mumbai BKC. We are delighted to hear that you found your accommodations comfortable and appreciated the cleanliness and service provided by our staff. Your recommendation means a lot to us. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Vignesh G. Business - Confirmed reviews ALL

Friendly faces (Krishnal, Beli, Mayuri amongst others), comfortable stay designed around business travel

Dear Vignesh G., Thank you for your positive feedback regarding your stay at ibis Mumbai BKC. We are delighted to hear that you found our location convenient and enjoyed the comfort our hotel offers. Our team appreciates your kind words, and we look forward to welcoming you again soon. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 2.0/5

Shashank K. Business - Confirmed reviews ALL

The rooms weren't clean when I checked in. I also had dinner in the restaurant the first day. My restaurant bill was not added with Accor points and also my stay inspite of repeating multiple times.

Dear Shashank K., Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of your room and for the oversight with your Accor points. We value your comments and will address these issues with our team to enhance our service standards. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Rajib C. Business - Confirmed reviews ALL

Well located, comfortable stay along with good behavior of staffs

Dear Rajib C., Thank you for your kind words regarding your recent stay at ibis Mumbai BKC. We are delighted to hear that you found our location convenient and enjoyed the comfort of your stay, along with the service provided by our staff. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Muthuvel P. Business - Confirmed reviews ALL

It good experience and they treated friendly. During my check in time receptionist Devika guided me well for smooth check-in.

Dear Muthuvel P., Thank you for your kind words regarding your recent stay. We are pleased to hear that our receptionist, Devika, provided you with a smooth and friendly check-in experience. Your positive feedback motivates our team to continue delivering excellent service. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 3.0/5

Prateek M. Business - Confirmed reviews ALL

Overall experience is mixed as your location is good as per our requirement. Staff is coporative. Didn't like your Buffet Breakfast both taste and variety wise. On the other hand had Lunch and dinner both were good. In Room's wahroom things are not up to the mark.

Dear Prateek M., Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you enjoyed our lunch and dinner offerings, as well as the cooperative nature of our staff. However, I regret that our buffet breakfast did not meet your expectations in terms of taste and variety. Additionally, I apologize for the inconvenience you experienced with the washroom facilities in your room. Your comments have been duly noted, and they will assist us in enhancing our services. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Bibekananda C. Business - Confirmed reviews ALL

Excellent

Dear Bibekananda C., Thank you for your positive feedback. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Nitin G. Business - Confirmed reviews ALL

Always have a comfortable stay at ibis bkc, the staff is knowledgeable and very helpful. Chandini, tanvi and other staff were prompt and proactive

Dear Nitin G., Thank you for your kind words regarding your recent stay at ibis Mumbai BKC. We are delighted to hear that you found our staff, including Chandini and Tanvi, to be knowledgeable and proactive. It is our aim to provide a comfortable experience for all our guests. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Sequeira M. Business - Confirmed reviews ALL

The staff were very professional. The hotel is well maintained and clean. The breakfast has a good spread.

Dear Mr. M. Sequeira, Thank you for your kind words regarding your recent stay with us. We are delighted to know that you found our location convenient, the staff professional, and the breakfast offerings satisfactory. Your feedback is greatly appreciated. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 4.0/5

Parul P. Business - Confirmed reviews ALL

It was a good experience. Specifically Tanvee and Chandani on the reception desk were very helpful and coordinating. Would love to visit again.

Dear Parul P., Thank you for your kind words about your recent stay. We are pleased to hear that you found the experience enjoyable and appreciated the assistance provided by Tanvee and Chandani at the reception desk. We look forward to welcoming you back in the future. Thanks and Regards, Neha Verma Director Of Guest Services

Customer review rating 5.0/5

Sanketh P. Business - Confirmed reviews ALL

Fantastic stay overall! Special thanks to Kavya, Tanvi, and Chanve for their amazing hospitality and help.

Dear Sanketh P., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the hospitality of our team members. Your kind words will certainly motivate them to continue delivering exceptional service. Thanks and Regards, Neha Verma Director Of Guest Services

Other web-users rate our hotel

  • 290 reviews 9.5/10 Location
  • 688 reviews 7.9/10 Room
  • 1,833 reviews 8.8/10 Service
  • 24 reviews 8.9/10 WiFi
  • 439 reviews 9/10 Cleanliness
  • 325 reviews 8.2/10 Breakfast
  • 302 reviews 9.7/10 Vibe
  • 145 reviews 8.9/10 Amenities

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