Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.6/5 4,025 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

Book this hotel
Room 1

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. King-size Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitane luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 44 m² / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony

While this room doesn't provide picturesque vistas of the sea, you can enjoy a tranquil retreat. Complimentary Wi-Fi, 40 inch LED TV, Separate rain shower and bath tub, Tea & Coffee amenities, Kids Club access, Max occupancy on existing bedding only.

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Indulge in a blissful retreat with sweeping views of Palm Jumeirah. Twin room with Sofitel MyBed, bathroom with separate rain shower and deep soak tub. L'Occitance luxe amenities and a nightly turndown.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Suite

Signature Palm Suite, Resort View, 1 bedroom, 1 king bed & 1 sofa bed

One bedroom suite with natural tones design, The Premier Lounge access, Private balcony, Direct beach access, Standalone deep soak tub & walk-in rain shower, Separate living room with sofabed, 2 LED TVs, Tea & coffee machine, Minibar.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE , Club Access, 1 King Size Bed, Sofabed, Private Balcony

Blending comfort with style our Junior Suites are the perfect match for a holiday made in heaven with access to the Premier Lounge. Features a plush king-size Sofitel MyBed, a separate living area with a sofa bed & large open-plan bathroom.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofabed, Private Balcony

Perfect for a family retreat this 1 bedroom suite features a private balcony with a sea view, a master bedroom with king-size Sofitel MyBed, and open plan bathroom & spacious living room with sofa bed. The Premier Lounge access complements the experience.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PRESTIGE SUITE SEA VIEW, Club Access, 1 King Size Bed, Sofa bed, Living Room

Designed for ultimate comfort and luxury with spacious master bedroom, opulent bathroom, and a living area with sofa bed designed for relaxation and entertainment. Enjoy access to the Premier lounge for added sophistication

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Cleaning kit
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

OPERA SUITE SEA VIEW, Club Access, 2 King Size Beds, 2 Bedrooms, Living Room

These suites will cocoon you in 2 separate bedrooms with plush king-size Sofitel MyBed, open-plan ensuite bathrooms, L'Occitane amenities, and a spacious living room & dining area. The ultimate oasis for relaxation with Premier Lounge access.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
5
Area
From 125 m² / 1345 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

THE PALM SUITE with Butler, 3 bedrooms, Private Terrace with Jacuzzi

The Master Suite offers a king bedroom, lavish ensuite with soaking tub, and dressing room. Three more chic bedrooms, dining room with kitchen, office, and two terraces with stunning Palm Jumeirah and sea views complete this luxury retreat.

  • Views:

    Ocean/Sea view or Panorama view or Pool side or Sea side

  • Most of the accommodation:

    Terrace

Max. number of persons
9
Area
From 450 m² / 4843 sq ft

Bedding

King size bed(s) x3

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Apartment

FAMILY ONE BEDROOM APARTMENT SEA VIEW, 1 king bed & 1 sofa bed, Fully equipped kitchen

Expansive family apartment with relaxing sea views, master bedroom with Sofitel MyBedTM, bathroom with standalone bathtub & rainfall shower, L'Occitane amenities, living room with double sofa bed & dining area, private balcony. Access to Kid's Club.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT RESORT VIEW, 1 king bed & 2 Single beds, Fully equipped kitchen

Family residence with resort views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open kitchen. Guest WC. Private balcony or terrace. Access to Kid's Club

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY TWO BEDROOM APARTMENT SEA VIEW, 1 King Bed & 2 Single beds, Fully equipped kitchen

Spacious residence with sea views, master bedroom with king bed, en-suite bathroom & walk-in closet. Guest room with 2 single beds & bathroom. Separate living, dining area & open plan kitchen. Guest WC. Private balcony. Access to Kid's Club

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Apartment

FAMILY THREE BEDROOM APARTMENT SEA VIEW, Top Floor, 2 King Beds & 2 Single Beds, Kitchen

Generous family residence with sprawling sea views, open plan kitchen, dining table for 8, and living area. Master bedroom with en-suite bathroom. 2 guest rooms with en-suite bathroom. Guest WC. Wraparound private balcony. Access to Kid's Club.

  • Views:

    Courtyard View

Max. number of persons
6
Area
From 265 m² / 2852 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Eden Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Sunset Terrace

A secluded haven just for you. The epitome of impeccable sophistication, enjoy the privacy of your private pool surrounded by exquisitely landscaped gardens, or indulge in an evening with friends on the rooftop terrace.

  • Views:

    Sea side

Max. number of persons
8
Area
From 750 m² / 8072 sq ft

Bedding

Single bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Refrigerator/freezer
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop

Villa

Riviera Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

A private entrance, away from the rest of the world. Lush gardens concealing an opulent sanctuary. Outdoor pool with Jacuzzi, your private beach and cinema room, our Riviera Villa is at once lavish and welcoming.

  • Views:

    Garden View or Ocean/Sea view or Sea side

  • Most of the accommodation:

    Balcony or Private Pool or 4 bedrooms

Max. number of persons
8
Area
From 742 m² / 7986 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Villa

Palm Villa, Private 4 Bedroom Villa, Private Pool & Beach, Garden, Rooftop Terrace

Surrounded by our lush gardens, immerse yourself in the silky waters of your secluded pool or keep up with your fitness routine in your very own gym. With a private cinema, BBQ area and a spacious rooftop terrace, you're truly in a world of your own.

  • Views:

    Courtyard View or Ocean/Sea view

  • Most of the accommodation:

    Balcony or Private Pool or Dining room / area or Additional living room / area or 4 bedrooms

Max. number of persons
8
Area
From 750 m² / 8072 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini Bar
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Radio in bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DUBAI INTL AIRPORT Additional charge
  • DXB Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 546 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • 237 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • French
  • Indonesian
  • Italian
  • Russian
  • Thai
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

9 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Bicycles with children''s seats
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Infinity Pool

  • Outside
  • On site

Sofitel Fitness

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage

Sports and leisure

Boat excursions Additional charge

  • On site

Gym

  • Nearby

Tennis Additional charge

  • On site

Pedal boat Additional charge

  • Nearby

Private beach

  • On site

Volleyball

  • Nearby

Jogging track

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Kayaking Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 623 parking spaces
  • Max Limited Height: 1.5 m / 4.92 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Porterhouse on Palm Jumeirah: A refined steakhouse experience with prime cuts, fresh seafood, and unique dishes like hand-cut Wagyu tartare.

Book

Enter an elegant yet comfortable lounge and café, where a natural color palette exudes calm and refinement. Pause for morning coffee or afternoon tea, and choose a house-made French pastry from the display case.

Family-friendly, scrumptious, and unique, offers a one-of-a-kind seafood menu that will delight your palate. Surrounded by magnificent natural scenery and featuring Pagoda-style seating, our premium seafood restaurant in Dubai is a feast for the senses.

Book

The Premier Lounge is our distinctive and stylish venue where luxury travelers meet and dine during their holiday escape. This exclusive lounge is located on the ground floor of the main resort building.

Family-friendly restaurant, A generous buffet to satisfy every craving for breakfast and dinner. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

When everyone in your group wants something different to eat, come to The World Eatery. Here the specialties of the house are favourites from the four corners of the globe - often in generous portions made to share.

Whether dining indoors or at the water's edge, this restaurant and bar brings the ambiance and flavour of the tropics to your table or lounge chair. By night Maui transforms into an Indian cuisine restaurant with delicacies from all four corners of India.

Hong Loong Pan-Asian cuisine restaurant invites diners to experience the best of Asian fusion food with influences from South East Asia.

Porterhouse Bar

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

Bar Type
BAR
Capacity
96
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

This bar is a laid-back lounge for sipping vintage cocktails and enjoying a flavoured shisha alone or with friends. Relax in an ambiance characterised by subdued lighting and dark wood accents opening to a spacious terrace.

A generous buffet to satisfy every craving for breakfast. At live cooking stations, chefs prepare Arabic and global favourites sure to please every family member, with a little theatre thrown in, too.

With six temperature-controlled outdoor pools, you could experience a different swimming spot each day of a week-long stay. Our main pool faces the beach and appears to blend into the sea.

Look out over palm trees and the Arabian Sea while working out on state-of-the-art treadmills, weight machines, stair steppers, punching bags and much more. Certified fitness instructors are on hand to offer assistance, advice and personalize a workout pr

Sofitel SPA with L'Occitane offers a haven of relaxation inspired by the natural products from France's Provence region. After emerging from your indoor treatment room or private couple's suite, explore six indoor and outdoor swimming pools.

A stunning destination for your special day. With breathtaking indoor and outdoor venues on Palm Jumeirah, Sofitel Dubai The Palm offers the perfect backdrop for your dream wedding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,025 reviews

Customer review rating 3.5/5

Jafar S. Business - Confirmed reviews ALL

Dear Jafar S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the spaciousness and cleanliness of the rooms and balcony. We acknowledge your concerns regarding the lighting ambiance in the hotel and the absence of complimentary water during dinner. Your comments are valuable, and we will consider them in our ongoing efforts to enhance the guest experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Omowunmi H. O. Business - Confirmed reviews ALL

Dear Omowunmi H. O., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found your experience both comfortable and beautiful. Our team is dedicated to providing exceptional service, and it is rewarding to know that we met your expectations. We look forward to welcoming you back for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Pavel B. Families - Confirmed reviews ALL

Dear Pavel B., Thank you for taking the time to share your wonderful experience at Sofitel Dubai The Palm. I am delighted to hear that your wife’s birthday celebration was marked by exceptional service and memorable moments. It is our utmost priority to create experiences that resonate with our guests, and I am thrilled that we were able to achieve this for you and your family. I appreciate your kind words about Nathalie. She exemplifies the dedication and attention to detail that we strive for in our team. It is gratifying to know that her proactive approach and commitment to excellence contributed significantly to your celebration. We believe that genuine luxury is indeed a reflection of both our beautiful surroundings and the heartfelt service provided by our team members. Your feedback serves as an encouragement to all of us at Sofitel Dubai The Palm. We take pride in ensuring that every guest feels valued and celebrated, and your acknowledgment of our team’s efforts reinforces our commitment to this philosophy. It is wonderful to know that your experience has left a lasting impression, and we are grateful for the opportunity to be part of such a special occasion in your lives. We look forward to welcoming you and your family back for more unforgettable experiences in the future. Thank you once again for your kind words and for choosing Sofitel Dubai The Palm. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Linda T. Business - Confirmed reviews ALL

Dear Linda T., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed the comfort and ambiance of our hotel, particularly the pleasant aroma in the spa area. Your feedback regarding the temperature of the pool is valuable, and we appreciate your insights. We hope to welcome you back for another lovely stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Omar A. Families - Confirmed reviews ALL

Dear Omar A., Thank you for your delightful feedback regarding your recent stay at Sofitel Dubai The Palm. We are thrilled to hear that you found your accommodations to be clean and comfortable, and that our team provided you with friendly service. It is always our aim to create memorable experiences for our guests. We look forward to welcoming you back for another exceptional vacation in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Dear Jafar S., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the spaciousness and cleanliness of the rooms and balcony. We acknowledge your concerns regarding the lighting ambiance in the hotel and the absence of complimentary water during dinner. Your comments are valuable, and we will consider them in our ongoing efforts to enhance the guest experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Omowunmi H. O. Business - Confirmed reviews ALL

Great.. i love it

Dear Omowunmi H. O., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found your experience both comfortable and beautiful. Our team is dedicated to providing exceptional service, and it is rewarding to know that we met your expectations. We look forward to welcoming you back for another memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Pavel B. Families - Confirmed reviews ALL

My heartfelt thanks to the entire Sofitel team for making my wife's birthday so special. The preparation, execution, and attention to detail were simply outstanding. She and the whole family were delighted with the experience, the stay, and the thoughtful amenities provided. I would especially like to recognize Nathalie for her exceptional support. She anticipated every detail, took proactive ownership of the celebration, and ensured that everything was perfectly arranged. This experience reminded us that genuine luxury is defined not only by beautiful surroundings but also by the people who deliver sincere, caring, and anticipatory service. The team truly embodied this philosophy. Thank you for making this celebration unforgettable. We will certainly cherish these memories and look forward to returning soon.

Dear Pavel B., Thank you for taking the time to share your wonderful experience at Sofitel Dubai The Palm. I am delighted to hear that your wife’s birthday celebration was marked by exceptional service and memorable moments. It is our utmost priority to create experiences that resonate with our guests, and I am thrilled that we were able to achieve this for you and your family. I appreciate your kind words about Nathalie. She exemplifies the dedication and attention to detail that we strive for in our team. It is gratifying to know that her proactive approach and commitment to excellence contributed significantly to your celebration. We believe that genuine luxury is indeed a reflection of both our beautiful surroundings and the heartfelt service provided by our team members. Your feedback serves as an encouragement to all of us at Sofitel Dubai The Palm. We take pride in ensuring that every guest feels valued and celebrated, and your acknowledgment of our team’s efforts reinforces our commitment to this philosophy. It is wonderful to know that your experience has left a lasting impression, and we are grateful for the opportunity to be part of such a special occasion in your lives. We look forward to welcoming you and your family back for more unforgettable experiences in the future. Thank you once again for your kind words and for choosing Sofitel Dubai The Palm. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Linda T. Business - Confirmed reviews ALL

It's comfortable, smells lovely in the hallway by the spa. It's a lovely hotel overall. The pool could be colder to have a better contrast with the outside temperature but that's the only downside.

Dear Linda T., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed the comfort and ambiance of our hotel, particularly the pleasant aroma in the spa area. Your feedback regarding the temperature of the pool is valuable, and we appreciate your insights. We hope to welcome you back for another lovely stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Omar A. Families - Confirmed reviews ALL

Had a great stay at Sofitel. The room was clean and comfortable, and the staff were really friendly. Would definitely stay here again!

Dear Omar A., Thank you for your delightful feedback regarding your recent stay at Sofitel Dubai The Palm. We are thrilled to hear that you found your accommodations to be clean and comfortable, and that our team provided you with friendly service. It is always our aim to create memorable experiences for our guests. We look forward to welcoming you back for another exceptional vacation in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Sidak L. Couples - Confirmed reviews ALL

very good service and kind people

Dear Sidak L., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed a comfortable stay and received attentive service from our dedicated team. Your kind words will be shared with our staff, as they strive to provide exceptional hospitality to all our guests. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 3.5/5

Marfeena M. E. Families - Confirmed reviews ALL

Everything was good except the service cause we have to follow up 3-4 times for a single service

Dear Marfeena M. E., Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the overall quality of your experience, although I regret to learn that the service did not meet your expectations. We strive for prompt and attentive service, and I assure you that your observations will be taken into consideration as we continuously work to enhance our guest experience. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 1.0/5

Robyn H. Friends - Confirmed reviews ALL

I really wanted to love our stay at Sofitel Dubai The Palm, but unfortunately there were far too many disappointments for what is meant to be a 5-star hotel. We originally booked a Luxury Room Sea View, and the room pictured when booking was very different from what we were given on arrival. Our first room was dusty, very dirty, worn bedding and had a noticeable smell, with what was essentially a large pebble-covered area directly outside rather than the sea view we had expected. The cleaning manager came to the room, apologised and acknowledged that the condition was not what they would expect. We were told that because we had arrived early, the hotel had effectively done us a favour by giving us a room before normal check-in. However, I had specifically said that we were completely happy to wait until the normal check-in time for the room we had actually booked and would head to the beach. We then spent the entire first day trying to get moved, which really put a dampener on the start of our holiday. Unfortunately, the replacement room still wasn’t what we had booked either. The view was primarily of the hotel entrance, with a small amount of sea visible through palm trees. What was most disappointing was the lack of any meaningful apology or gesture to acknowledge what had happened, but as we were exhausted from travelling and the first room ordeal we stayed in this room for convenience. There have also been issues with the general condition of the hotel. The corridors frequently smell damp and some areas feel quite dated and tired for a property marketed as 5-star. Our experience at Moana was another disappointment. Despite empty tables, service was extremely slow. I waited around 30 minutes for a can of 7Up, which actually arrived after my food. The signature Kiev was incredibly dry and my friend couldn’t eat it. The 7Up also cost around £8, which felt particularly hard to swallow given the overall experience. Another thing that has unfortunately stood out is that some interactions with staff have felt quite transactional. On several occasions, staff have been lovely, but we’ve then immediately been handed a card asking for a good review. On our second-to-last day, our cleaner Mazedul, left flowers, which was a lovely gesture, but this was accompanied by a review card and then followed by coming back for a tip. It took away from what could have been a genuinely thoughtful gesture because it felt as though there was an expectation attached to it. There have been positives. The six complimentary bottles of water in the room were very generous, the coffee at breakfast was delicious, and I genuinely have to say that the bed is probably the most comfortable hotel bed I’ve ever slept in. The pillows in particular were incredible, I’d happily buy them! Overall though, for the price and the standard we expected from a Sofitel, the experience has been disappointing. The biggest issue wasn’t that everything was perfect or that something went wrong, it’s that when things did go wrong, we didn’t feel that the hotel made any real effort to put them right. I wouldn’t expect perfection from a hotel, but I would expect a 5-star property to listen when a guest has a legitimate issue, take ownership of it and make them feel valued. Sadly, we haven’t felt that during this stay.

Dear Robyn H., Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Dubai The Palm. I sincerely regret to learn that your experience did not meet the high standards we strive to uphold, particularly in regards to the condition of your accommodations and the service you encountered. I would like to extend my apologies for the discrepancies between the room you initially booked and the room you received upon your early arrival. Your disappointment regarding the cleanliness and condition of the room is certainly understandable. We take such matters seriously, and I appreciate your understanding during the room change process. It is our goal to provide each guest with the experience they expect, especially when it comes to room quality and views. I regret that the second room did not fully align with your expectations either, and I can understand how this might have impacted your overall enjoyment. Furthermore, I am truly sorry to hear about your dining experience at Moana. Timely service is a crucial aspect of our commitment to guest satisfaction, and it is regrettable that this standard was not met during your visit. Your comments regarding the meal quality and the pricing have been duly noted and will be shared with our culinary team to ensure we continuously improve. I also appreciate your feedback regarding the interactions with our staff. While we encourage our team to provide exceptional service, it is vital that every engagement feels genuine and unpressured. I will address this matter with our team to promote a more heartfelt approach. I am glad to hear that you enjoyed the complimentary amenities and found our bedding to be comfortable. Your feedback is invaluable as we strive to create memorable experiences for our guests. Thank you once again for your insights, and I hope we may have the opportunity to welcome you back in the future for a more enjoyable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.5/5

Rezkallah A. Families - Confirmed reviews ALL

Great and comfortable stay overall.

Dear Rezkallah A., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found our facilities suitable for families and that you enjoyed a comfortable experience. It is our utmost priority to provide a welcoming environment for all guests, and your feedback is greatly appreciated. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Suhail S. Families - Confirmed reviews ALL

Great service and experience

Dear Suhail S., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service to be excellent and that your overall experience met your expectations. Our team strives to provide the highest level of hospitality, and your feedback serves as a wonderful encouragement for them to continue their outstanding work. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Daniel W. Couples - Confirmed reviews ALL

Consistent with many years of coming back to Dubai the Palm, the hotel was beautifully presented and benefits from exceptional staff. Unlike most other hotels/chains, rapport with individual staff members is wonderful and really makes the stay memorable. The manager in the premiere lounge Elena, our housekeeping king Monirul and all of the staff in the premiere lounge and spa were sensational. The front of house boss Samuel is truly a star and has been there for many years. Together the team make the hotel a standout gem.

Dear Daniel W., Thank you for taking the time to share your positive feedback regarding your stay at Sofitel Dubai The Palm. We are truly delighted to hear that you found our hotel to be a beautifully presented sanctuary and that our staff contributed significantly to your experience. It is particularly gratifying to know that you appreciated the rapport established with our team members, including Elena in the Premier Lounge, Monirul from housekeeping, and the entire staff in both the Premier Lounge and spa. We aim to create memorable experiences for our guests through personalized service and attention to detail, and it is rewarding to learn that the dedication of our team resonated with you. Moreover, I will ensure that your kind words regarding Samuel's exemplary leadership are shared with him. It is feedback like yours that inspires our team to maintain the highest standards of service and hospitality. Your continued patronage means a great deal to us, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Suzanne F. Couples - Confirmed reviews ALL

We have been visiting Dubai for many, many years but this was our first stay at Sofitel The Palm. As this was a last minute booking for myself and my husband, our brief was pretty simple - a fab hotel, with wonderful food and drink and 10 nights of relaxing. That brief was met, and we enjoyed a wonderful break, albeit there were a few minor “niggles”, which I will mention later on. I genuinely believe that the staff at the Sofitel 100% make this hotel … it’s rare in Dubai to find a hotel/resort of this size where EVERY member of staff we encountered were truly amazing - friendly, engaging and keen to please all guests (regardless of some wants/demands, going by what we witnessed from fellow guests !!). We booked a Prestige Suite (we were allocated room 4173 which was perfectly located). We stayed Half Board, with Premier Lounge access. The suite was very spacious for the two of us, with an exceptionally comfortable bed and large balcony overlooking the main pool. Kayzin in housekeeping was wonderful, keeping our suite beautifully clean and tidy and making sure we had everything we needed - she was a lovely, friendly and obliging young lady - thank you Kayzin. We appreciated all your hard work. Observations regarding the room would however be that it was very dark generally, and the lack of hanging space for a suite of that size was very evident - and that was just with two adults in the room (had our daughter also been with us, the wardrobe space/dressing area would have been wholly unsuitable). Moving on to dining, breakfast was available for us in the Premier Lounge, or the main buffet area Manava which could get rather busy and congested. At the weekends, when the hotel was busier with “staycation” visitors, Porterhouse was also serving breakfast which was a nice alternative. Manava also served buffet meals in the evening, which we visited twice and thoroughly enjoyed the offerings there. We ate one evening in The World Eatery but didn’t return there (primarily because we found it too noisy). We were disappointed Hong Loong was closed. Moana just re-opened as we arrived and we enjoyed two wonderful meals there, served by wonderful staff (thanks to Shekinah, Mr Kumald Umesh and special thanks to Kristen (a beautifully friendly and natural in hospitality, all the way from South Africa) - she really made our anniversary evening extra special in every way. We also enjoyed a number of meals at Porterhouse- again the food quality and service were just wonderful and drew us back for more ! Despite all staff at Sofitel being wonderfully friendly, the absolute standout for us was 100% the Premier Lounge - a huge thank you to each and every one of them who took exceptional care of us every day, from breakfast service, afternoon tea, evening drinks and canapés and also after dinner coffee … and I know you should never have favourites, but Jaber went above and beyond to ensure our time in the Lounge was flawless and memorable - what an amazing young man who deserves to go far - very special thanks to Jaber. Overall, we truly had a wonderful and very enjoyable break. Sadly, moving on to the minor “niggles”, our observations (based on visiting a large number of Dubai hotels and resorts for many years and previous experiences and expectations), were:- * No welcome drink on arrival (and no dedicated check-in or check-out area for Club Lounge guests) * No ice bags around the pool, containing cold bottles of water / no complimentary ice lollies or fresh fruit sticks * No turn-down service * Main reception lacked the WOW factor when walking in and, personally, we would expect/far prefer to see a large fresh and fragrant flower arrangement, vibrant in colour (the dried flower arrangement currently in situ are a very poor alternative sadly) * Given the size of the resort, we had hoped and expected some “adult only” areas, particularly at least one suitable pool - that was a big disappointment for us Would I/we return…..I’m not sure

Dear Suzanne F., Thank you for taking the time to share your experience following your recent stay with us at Sofitel Dubai The Palm. It is delightful to learn that you found our staff to be exceptional and that they contributed positively to your overall experience. We take great pride in our team's dedication to providing outstanding service, and it is heartening to hear that their efforts made a significant impact on your stay. I appreciate your detailed observations regarding your Prestige Suite and the amenities available to you during your visit. Your feedback on the lighting and wardrobe space is valuable, and I will ensure it is shared with our management team for consideration. It is also wonderful to read that you enjoyed the culinary offerings at our various dining venues, including the Premier Lounge and Moana. Our culinary team strives to create memorable dining experiences, and it is gratifying to know that they succeeded in making your anniversary special. Regarding the points you raised, we continuously aim to enhance our guest experience, and your insights about the welcome drink, check-in procedures for Club Lounge guests, and the ambiance of the main reception area are noted. We will consider your suggestions for improving these aspects, as guest satisfaction is of utmost importance to us. Thank you once again for your constructive feedback. We genuinely hope to welcome you back in the future, where we can provide an even more memorable stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Jignesh S. Couples - Confirmed reviews ALL

It was a pleasure staying at this property

Dear Jignesh S., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you found your stay comfortable and enjoyable. It is our goal to provide our guests with a memorable experience, and your feedback serves as a wonderful motivation for our team. We sincerely hope to welcome you back in the near future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Umar L. Couples - Confirmed reviews ALL

Really enjoyed our stay at Sofitel. Staff are always very friendly and accomodating. Food is great. Large grounds, well equipped rooms and good sized.

Dear Umar L., Thank you for sharing your positive experience at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and accommodating. It is also wonderful to know that you appreciated the quality of our food and the spaciousness of our grounds and rooms. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Nouhaila E. M. Solo - Confirmed reviews ALL

had an amazing stay at Sofitel Dubai The Palm. Everything was perfect, from the beautiful property and peaceful atmosphere to the quality of the service. The entire team was incredibly welcoming, professional and attentive throughout my stay. I especially appreciated the attention to detail, the organization and the overall guest experience. The hotel is beautiful, very well maintained, and truly feels like an escape while still offering everything you need. What made my stay even more special was the warm hospitality and the feeling of being genuinely taken care of. I left Dubai with such beautiful memories, and Sofitel The Palm was definitely a big part of that. Thank you to the entire team for making my stay so memorable. I would happily come back and definitely recommend this hotel. 🤍

Dear Nouhaila E. M., Thank you for taking the time to share your wonderful experience at Sofitel Dubai The Palm. We are delighted to learn that your stay was exceptional and that you found our property to be both beautiful and peaceful. It is our utmost goal to create a serene environment for our guests, and it is gratifying to know that you felt this during your visit. We take great pride in our team, and your kind words regarding their professionalism and attentiveness are truly appreciated. The dedication to detail and organization that you mentioned is a cornerstone of our service philosophy, and your acknowledgment of these efforts inspires us to continue providing memorable experiences for our guests. We are particularly pleased to hear that our warm hospitality contributed to the beautiful memories you created during your stay. Ensuring that guests feel genuinely cared for is at the heart of what we do, and it is rewarding to know that this made a significant impact on your visit. Your recommendation means a great deal to us, and we eagerly anticipate the opportunity to welcome you back to Sofitel Dubai The Palm in the future. Thank you once again for your generous feedback, and we wish you all the best in your future travels. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 4.0/5

Omar I. Families - Confirmed reviews ALL

Hi, This was our first family stay at Sofitel, and we absolutely loved it! We were travelling from London back to Australia and only stayed for one night, but we already wished we had booked longer. The variety of pools was fantastic for both the kids and us as parents, and our room (7610) was spacious, beautifully presented and had spectacular panoramic views. The staff were exceptional from the moment we arrived. Special thanks to Samuel at the entrance and the wonderful check-in team for their warm and professional service. One small suggestion: it would be great if drinks were included with the half-board dinner package. We also noticed there was no beach access at night(not for swimming but for an evening walk after dinner for fresh air) , although we completely understand if this is for security reasons. We regularly visit Dubai and have stayed at Atlantis yearly for the past few years. We decided to try Sofitel this time, and we are so glad we did. We will definitely return and hopefully stay much longer in room 7610! Thank you for a wonderful family experience. Omar

Dear Omar I., Thank you for sharing your delightful feedback regarding your recent stay at Sofitel Dubai The Palm. We are thrilled to learn that you and your family enjoyed your time with us, even if it was just for a brief visit. Your kind words about our pools, staff, and the stunning views from room 7610 are greatly appreciated. It is always gratifying to know that our guests find comfort and enjoyment during their stay. We take immense pride in our team and will certainly pass along your compliments to Samuel and the check-in staff, as they strive to provide warm and professional service to all our guests. It is wonderful to know that their efforts contributed positively to your experience. Regarding your suggestion about including drinks with the half-board dinner package, I appreciate your feedback. We continuously evaluate our offerings to enhance the guest experience and your input will be taken into consideration. As for beach access at night, we prioritize the safety and security of our guests, which is why certain areas are restricted after dark. We understand the desire for evening strolls by the beach, and we will keep this feedback in mind as we look for ways to improve our services. We are delighted that you chose to stay with us during your trip to Dubai and are excited to hear that you plan to return in the future. We look forward to welcoming you and your family back for a longer stay. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Charle P. Couples - Confirmed reviews ALL

I love the facility, renovated, looks elegant, different dining options, very helpful and friendly staff

Dear Charle P., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed our elegant facilities, diverse dining options, and the attentive service provided by our staff. It is always rewarding to know that our efforts to create a memorable experience resonate with our guests. We look forward to welcoming you back for another enjoyable visit in the future. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Elizabeth S. Couples - Confirmed reviews ALL

we have stayed at this hotel on numerous occasions and as always amenities and all members of staff excellent. they really go over and above to help you and nothing is too much trouble

Dear Elizabeth S., Thank you for your wonderful feedback regarding your recent stay at Sofitel Dubai The Palm. We are delighted to know that you have consistently experienced first-class service and that our team has made a positive impact on your visits. Your kind words about our amenities and staff dedication truly motivate us to maintain our high standards of hospitality. We look forward to welcoming you back for more memorable experiences. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 2.5/5

Serene T. Couples - Confirmed reviews ALL

The bedding was scratchy to the skin and the staff is friendly always asked us if we needed anything. There are not many amenities in the hotel, and the food in the buffet breakfast was always the same.

Dear Serene T., Thank you for your feedback regarding your recent stay at Sofitel Dubai The Palm. We are pleased to hear that you found our staff to be friendly and attentive. However, we regret that the bedding did not meet your expectations and that you found the breakfast offerings to be repetitive. Your comments regarding our amenities are duly noted, and we appreciate you bringing these matters to our attention. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Customer review rating 5.0/5

Julie S. Solo - Confirmed reviews ALL

The whole stay was great the staff could not do enough for me and the room I grade was the icing on the cake Food venues were of a high standard and the venue is highly recommended Family’s seemed to be well catered for as I was a solo traveller I found the resort catered for everyone

Dear Julie S., Thank you for your kind words regarding your recent stay at Sofitel Dubai The Palm. We are delighted to hear that you enjoyed our high-standard food venues and found our resort accommodating for all types of travellers. It is our priority to ensure that every guest feels welcomed and well-cared for, regardless of their travel circumstances. We hope to welcome you back on your next visit. Warm regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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