French luxury and local cuisine in the world's most exciting city
Where luxury and personalised service have intersected for forty years. Built in 1984, Sofitel Brisbane Central is modern French luxury at its finest, bringing French flair to Brisbane, artfully blending the essence of our locale with the brand’s French zest. The hotel offers heartfelt, tailor-made services and luxurious settings that are stylish and chic; sophisticated places where each and every guest is made to feel special and finds joie de vivre throughout their stay. Sofitel Brisbane Central is conveniently located above Brisbane’s Central Rail Station and is a visual and historic landmark on the city skyline boasting some of the city’s best views over Anzac Square, the central business district and surrounding hinterlands. With 416 guest rooms & suites, an award-winning day spa, expansive executive lounge, elite fitness facilities, and three restaurants and bars, Sofitel Brisbane Central entices you to indulge in and celebrate the pleasures of life. With Brisbane's largest hotel event and meeting facilities, Sofitel Brisbane Central features an impressive range of meeting rooms accommodating events of up to 1,100 delegates. Blending elegant French heritage with sophisticated facilities and cutting-edge meeting technology, our iconic 5-star hotel is the premier conference venue in Brisbane. Member of ALL. The limitless hotel loyalty programme.
Discover our exquisite Brisbane accommodation, boasting 416 opulent rooms & suites, 3 award-winning restaurants, outdoor pool & gym. Guests can also enjoy the exceptional services of Stephanie's Spa, regarded as one of the finest luxury spas in the city. Every room in our Brisbane hotel blends contemporary design with French elegance, and includes stunning views of either the mountain ranges or city. Our Brisbane accommodation is home to the largest 5-star meeting and event spaces in Brisbane.
With a vibrant cultural scene and an exciting range of restaurants, bars and cafés, Brisbane is the place to be. Sofitel Brisbane Central offers access to the best of Brisbane's dining, shopping and cultural experiences - and its public transport options.
Enjoy elegance and French sophistication at Sofitel Brisbane Central. Let us make you feel welcome at our 5 star luxury Brisbane accommodation. Please contact us for any enquiries: sofitel.brisbane@sofitel.com or call (07) 3835 3535
Hotel Management, Hotel Management
Hotel extras
The hotel is above Central Station, with direct access to Brisbane Airport.
Award-winning, gourmet restaurant and bars onsite
Brisbane's largest fully-integrated conference venue.
Luxurious French inspired interiors and decor
Outdoor pool, gymnasium and day spa
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
SUPERIOR ROOM King Bed
, Room 2 :
SUPERIOR ROOM Two Double Beds
Room
SUPERIOR ROOM King Bed
Photo out of - SUPERIOR ROOM King Bed
Relax and unwind in your home away from home in the heart of the city. Pamper yourself with bespoke Balmain amenities before sinking into your sumptuous Sofitel MyBed. Enjoy complimentary use of Google Chromecast and Wi-Fi.
Relax and unwind in your home away from home in the heart of the city. Pamper yourself with bespoke Balmain amenities before sinking into your sumptuous Sofitel MyBed. Enjoy complimentary use of Google Chromecast and Wi-Fi.
From a high floor, admire unobstructed views of the hinterland or mid-level city views, before pampering yourself with bespoke Balmain amenities and Sofitel MyBeds. Enjoy complimentary use of Google Chromecast and Wi-Fi.
Photo out of - LUXURY ROOM Two Double Beds, High Floor
From a high floor, admire unobstructed views of the hinterland or mid-level city views, before pampering yourself with bespoke Balmain amenities and Sofitel MyBed. Enjoy complimentary use of Google Chromecast and Wi-Fi.
Photo out of - LUXURY CITY ROOM King Bed, High Floor, City View
Take in spectacular unobstructed views over the city and Anzac Square from the hotel's top floors before pampering yourself with bespoke Balmain amenities and sinking into your sumptuous Sofitel MyBed.
Photo out of - SUPERIOR ROOM, 1 King Size Bed, Accessible Room
Relax and unwind in your home away from home in the heart of the city. Our Superior Accessible Room features Sofitel MyBed bed and a spacious bathroom that includes railings in the shower, shower chair and wheelchair ease of access.
EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View
Photo out of - EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View
The Executive Suite is the perfect repose from a busy day or family stay, featuring a separate lounge with sofa bed, work desk, powder room, king-size Sofitel MyBed, marble bathroom with shower over bath, Nespresso machine and Brisbane City views.
Views:
City View
Max. number of persons
4
Area
From
64 m²
/
688 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee maker
Coffee/tea making facilities
Mini Bar
Mini-refrigerator
Nespresso machine
Instant hot water
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Fixed showerhead
Hair dryer in bathroom
Mirror
Slippers
Towel rack
Media And Technology
Complementary elements
Multimedia hub
Plug and play panel
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
Chromecast
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
TV with on-screen billing info
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Smoke alarm in room
Sprinkler in room
Bedding Facilities
Pillow Menu
Comfort Features
Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Slippers
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
64 m²
/
688 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath
Photo out of - PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath
The spacious Premier Suites offer an elevated experience featuring a separate lounge room, bedroom & king Sofitel MyBed, marble bathroom with separate shower & bath. Includes complimentary French sparkling wine, Nespresso machine & Google Chromecast.
SIGNATURE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Amenities
Photo out of - SIGNATURE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Amenities
These top-floor Signature Suites offer an elevated experience with a king Sofitel MyBed, separate lounge room, Club Millésime access, tailored concierge service, courtesy fruit platter, high-end equipment and luxury amenities.
PRESTIGE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2
Photo out of - PRESTIGE SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2
Experience pure luxury in the iconic Prestige Suites equipped with a king Sofitel MyBed, separate lounge room, dining table, luxury stone bath & rain shower, high-end equipment, club access, tailored concierge service, champagne & luxury amenities.
OPERA SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2
Photo out of - OPERA SUITE Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2
Indulge in the unrivalled opulence of the Opera Suite. With a vast living room, 4 person dining table, walk in wardrobe, dedicated fitness facilities, indulgent stone bath, rain shower, club access, tailored concierge service and a King Sofitel MyBed
Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.
Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.
Cuvée
Photo out of - Cuvée
At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.
At Cuvée, discerning champagne tastes are indulged with vintage and non-vintage labels from the world's great champagne houses, complemented by a connoisseur's selection of Australian, European and New World wines and bespoke cocktails.
3 breakfasts
Photo out of - Breakfast
Fresh fruit, pancakes, wholesome Bircher muesli or even a burger. The perfect breakfast is deeply personal, so Bistro Suzette offers eclectic à la carte options. For an incredible array of choices, indulge in our popular daily buffet.
Considered one of the best in Brisbane, our breakfast buffet caters to every morning craving, from cooked-to-order omelettes to house-baked pastries. Try a variety of globally inspired dishes straight from the open kitchen, alongside fresh juices and ripe seasonal fruit.
Breakfast à la carte
Begin your morning with our range of delicious savoury and sweet breakfast dishes, whether it's our Sofitel Breakfast Burger or Eggs Benedict or our classic pancakes or crêpes.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Bistro Suzette
Buffet
Indulge in an expansive selection of breakfast favourites, including a live omelette station and eggs cooked your way, international dishes, fresh juices, seasonal fruit and let's not forget an abundance of pastries cooked daily.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Bistro Suzette
Room service
Indulge in the convenience and flexibility of having a sumptuous breakfast delivered right to your doorstep when you wake up and enjoy a leisurely breakfast in bed.
Opening hours
Monday
-
-
Tuesday
-
-
Wednesday
-
-
Thursday
-
-
Friday
-
-
Saturday
-
-
Sunday
-
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
In-Room
Fresh fruit, pancakes, wholesome Bircher muesli or even a burger. The perfect breakfast is deeply personal, so Bistro Suzette offers eclectic à la carte options. For an incredible array of choices, indulge in our popular daily buffet.
Considered one of the best in Brisbane, our breakfast buffet caters to every morning craving, from cooked-to-order omelettes to house-baked pastries. Try a variety of globally inspired dishes straight from the open kitchen, alongside fresh juices and ripe seasonal fruit.
Pool
Photo out of - Pool
Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.
Outdoor Pool & Spa
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Heated Pool
Chlorure treatment
Access & Security
Doctor
Loan wheelchairs
Pool areas wheelchair accessible
Ramp access
Staff trained in first aid
Dimension
Pool Depth Min:
1 m /
3.28 ft
Pool Depth Max:
1.8 m /
5.91 ft
Pool Size Min:
0.01 m /
3.28 ft
Pool Size Max:
1.8 m /
5.91 ft
Taking advantage of Brisbane's enviable weather and premium city location, the hotel's stunning rooftop pool and spa offer a relaxed, chic oasis above the bustle of the CBD below.
Fitness center
Photo out of - Fitness center
Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.
Sofitel Fitness Gymnasium
Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.
Location
On site
0 m /
0 mi
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bath
Work out in the spacious Sofitel Fitness gym with panoramic views of the river city. The innovative Virtual Gym Instructor offers interactive touchscreen direction on the state-of-the-art-equipment and fitness routines.
Spa
Photo out of - Spa
Additional charge
Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.
We look forward to creating an exquisite spa experience for you during your stay - Stephanie
Institute Manager
Location
On site
0 m /
0 mi
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Shop
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Wheelchair access
Embark on healing journeys in an award-winning Brisbane spa. Enter the sanctuary of Stephanies Spa Retreat to explore a menu of sublime body treatments, massage, lavish skin treatments and the sensory indulgences of the Opal Rasul Steam Room.
Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.
For guests who desire assistance in arranging a civil ceremony, your wedding planner will be happy to guide you in obtaining the proper documents and legal necessities for making your marriage official
Wedding co-ordinator
Your dedicated wedding planner works with you from beginning to end to bring your special day to life with passion and creativity. Your planner will guide you in tailoring each detail of your wedding to reflect your personal love story with imagination
Providing the perfect setting for sophisticated Brisbane weddings, Sofitel Brisbane Central features an extensive array of versatile event spaces, wedding packages, tailored options, exceptional accommodation, and outstanding service and facilities.
I was staying for business but my family joined me for one night. The staff were great arranging rooms close to each other. Breakfast was okay. Very high quality but no change over the days I was there which is a shame. The rooms are really dated but the hotel location worked for me
Bonjour,
Thank you for your kind feedback regarding your recent stay with us here at Sofitel. We are pleased to hear that our staff was able to accommodate your family and that you found our location convenient. We appreciate your input on the breakfast options and will take it into consideration for future improvements. As for the room decor, we are actively exploring updates to enhance our guests' experience.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Cameron A.
Business
-
Confirmed reviews ALL
Please remove the $101 card hold
Bonjour,
Thank you for your feedback in regard to your current stay. We want to let you know, we have already released the deposit money. It takes up to 5- business days to reflect the amount in your account.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
John S.
Couples
-
Confirmed reviews ALL
We had inadvertently booked two separate bookings on consecutive nights Rhianne sorted the joining of the two nights
Bonjour,
Thank you for your kind words regarding your experience with our team member, Rhianne. We are pleased to hear that she was able to assist you with your bookings. Your feedback is greatly appreciated and motivates us to continue providing exceptional service.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 3.0/5
Julie G.
Solo
-
Confirmed reviews ALL
First room was great, although room supplies were not topped up at all. Had to ring reception that night for a toothbrush & ask for teas, bathroom supplies etc to be replenished. Came back to my room in the afternoon to find water pouring onto my bathroom floor through the light fittings in the ceiling & a mountain of towels spread over the bathroom floor with the lights turned on. This ended up with room change when I told reception that I did not want to remain in that room. The new room was lovely, but something wrong with air con temp. Sleeping in there was like trying to sleep in a freezer, no extra blankets provided. Resulted in a flu leaving me feeling like I'd been hit by a Mack truck. One week later, have had to start a course of antibiotics. Unable to go near my friend in hospital there as it was too risky. The reason I flew up there was to see my friend in hospital.
Bonjour,
Thank you for taking the time to share your experience. I am very sorry to read about the difficulties you encountered during your stay, particularly given that the purpose of your visit to Brisbane was to spend time with your friend in hospital.
While I am pleased that your initial room was comfortable, the lack of replenishment of essential room and bathroom supplies was disappointing and should not have required you to contact our team.
More concerning is your experience with water entering the bathroom through the ceiling light fittings. I completely understand why you did not feel comfortable remaining in the room and requested to be relocated. While I am glad that you found your replacement room lovely, I am equally disappointed that you then experienced issues with the air-conditioning temperature and did not have additional blankets available to make the room more comfortable.
I was also very sorry to read that you became unwell following your stay and that this ultimately prevented you from spending the time you had hoped for with your friend.
Your feedback regarding the room maintenance, housekeeping replenishment and temperature control will be followed up with our respective teams. Should you wish to arrange a time to speak with me directly about your experience, please do let me know, as I would appreciate the opportunity to discuss your stay further.
Rhianne Campbell
Luxury and Guest Experience Manager
Customer review rating 1.0/5
Samuel G.
Couples
-
Confirmed reviews ALL
First room, chair was covered in dirt and stains, had to move. second room, aircon smelt totally dusty, egg shells were on the floor in hallway for 2 days. probably the worst Sofitel I have stayed in
Bonjour,
Thank you for taking the time to share your feedback.
I am extremely disappointed to read about your experience with us, as what you have described is certainly not reflective of the standards of cleanliness and care we expect to provide at Sofitel Brisbane Central.
I take your comments very seriously and will be following up with our teams regarding the concerns raised. I will also reach out to you directly via email, as I would appreciate the opportunity to personally address your experience.
Rhianne Campbell
Luxury & Guest Experience Manager
Bonjour,
Thank you for your kind feedback regarding your recent stay with us here at Sofitel. We are pleased to hear that our staff was able to accommodate your family and that you found our location convenient. We appreciate your input on the breakfast options and will take it into consideration for future improvements. As for the room decor, we are actively exploring updates to enhance our guests' experience.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Cameron A.
Business
-
Confirmed reviews ALL
Please remove the $101 card hold
Bonjour,
Thank you for your feedback in regard to your current stay. We want to let you know, we have already released the deposit money. It takes up to 5- business days to reflect the amount in your account.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
John S.
Couples
-
Confirmed reviews ALL
We had inadvertently booked two separate bookings on consecutive nights Rhianne sorted the joining of the two nights
Bonjour,
Thank you for your kind words regarding your experience with our team member, Rhianne. We are pleased to hear that she was able to assist you with your bookings. Your feedback is greatly appreciated and motivates us to continue providing exceptional service.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 3.0/5
Julie G.
Solo
-
Confirmed reviews ALL
First room was great, although room supplies were not topped up at all. Had to ring reception that night for a toothbrush & ask for teas, bathroom supplies etc to be replenished. Came back to my room in the afternoon to find water pouring onto my bathroom floor through the light fittings in the ceiling & a mountain of towels spread over the bathroom floor with the lights turned on. This ended up with room change when I told reception that I did not want to remain in that room. The new room was lovely, but something wrong with air con temp. Sleeping in there was like trying to sleep in a freezer, no extra blankets provided. Resulted in a flu leaving me feeling like I'd been hit by a Mack truck. One week later, have had to start a course of antibiotics. Unable to go near my friend in hospital there as it was too risky. The reason I flew up there was to see my friend in hospital.
Bonjour,
Thank you for taking the time to share your experience. I am very sorry to read about the difficulties you encountered during your stay, particularly given that the purpose of your visit to Brisbane was to spend time with your friend in hospital.
While I am pleased that your initial room was comfortable, the lack of replenishment of essential room and bathroom supplies was disappointing and should not have required you to contact our team.
More concerning is your experience with water entering the bathroom through the ceiling light fittings. I completely understand why you did not feel comfortable remaining in the room and requested to be relocated. While I am glad that you found your replacement room lovely, I am equally disappointed that you then experienced issues with the air-conditioning temperature and did not have additional blankets available to make the room more comfortable.
I was also very sorry to read that you became unwell following your stay and that this ultimately prevented you from spending the time you had hoped for with your friend.
Your feedback regarding the room maintenance, housekeeping replenishment and temperature control will be followed up with our respective teams. Should you wish to arrange a time to speak with me directly about your experience, please do let me know, as I would appreciate the opportunity to discuss your stay further.
Rhianne Campbell
Luxury and Guest Experience Manager
Customer review rating 1.0/5
Samuel G.
Couples
-
Confirmed reviews ALL
First room, chair was covered in dirt and stains, had to move. second room, aircon smelt totally dusty, egg shells were on the floor in hallway for 2 days. probably the worst Sofitel I have stayed in
Bonjour,
Thank you for taking the time to share your feedback.
I am extremely disappointed to read about your experience with us, as what you have described is certainly not reflective of the standards of cleanliness and care we expect to provide at Sofitel Brisbane Central.
I take your comments very seriously and will be following up with our teams regarding the concerns raised. I will also reach out to you directly via email, as I would appreciate the opportunity to personally address your experience.
Rhianne Campbell
Luxury & Guest Experience Manager
Customer review rating 3.0/5
Bettina C.
Couples
-
Confirmed reviews ALL
Excellent location above Central Station, with direct access from airport via Airtrain.
Check-in lacked explanation and information for a first time stay at this property.
Room was clean but felt tired and lacked sound proof with an interconnecting door. Housekeeping was inconsistent across our 6 night stay.
Lack of complimentary bottled water in room and had to ring down to be told then about the in-room self-fill filtered water but machine didn’t look clean!
A very conference-oriented hotel and lacking the 5* intimate luxury feel of other Sofitels.
Club Millesime at times was extremely busy with noisy loud children at breakfast. Had to ask to be seated in Club Millesime section each morning at breakfast, indicating a lack of recognition. Evenings were best but canapés and snacks were limited in variety. Special shout out to Club Millesime staff Alpha and Juan.
Bonjour,
Thank you for taking the time to share such detailed feedback following your six-night stay with us.
I am pleased that you found our location convenient and that the cleanliness of your room met expectations. However, I am sorry that several elements of your stay did not deliver the sense of luxury and personalisation that you have experienced at other Sofitel properties.
As a first-time guest, you should have received a much more informative welcome at check-in, with our team taking the time to explain the hotel, our facilities and the services available to you. I am also disappointed to read about the inconsistency in housekeeping throughout your stay, as well as your concerns regarding the condition of the room, soundproofing and our filtered water system. Your comments in these areas are valuable and will be shared with the relevant teams for review.
It is wonderful, however, to hear that Alpha and Juan made such a positive impression. I will be delighted to share your special recognition with them both.
Thank you again for your thoughtful and constructive feedback. We certainly want every guest to leave feeling that distinctive Sofitel je ne sais quoi, and I am sorry that on this occasion we did not quite achieve this for you. Should you wish to arrange a time to speak with me directly about your experience, please do let me know, as I would be very happy to discuss it further.
Rhianne Campbell
Luxury and Guest Experience Manager
Customer review rating 5.0/5
Debra N.
Business
-
Confirmed reviews ALL
Unexpected stay due to cancelled flight. Late check in but great Sofitel service! As always great to be back
Bonjour,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our service and found your stay comfortable, despite the unexpected circumstances. We look forward to welcoming you back on your next visit.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Claudio G.
Couples
-
Confirmed reviews ALL
Enjoyable short stay, convenient access to central train station, Brisbane river, bars and restaurants.
Bonjour,
Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed your time at Sofitel Brisbane Central and appreciated our convenient location and excellent facilities.
It is especially lovely to hear your kind words about Camila. We will be sure to share your recognition with her, as we know how meaningful it is for our team members to receive such positive feedback.
Thank you also for bringing the flickering shower light to our attention. We appreciate you reporting this upon departure and apologise for the inconvenience. Your feedback has been shared with our maintenance team for attention.
We look forward to welcoming you back soon.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
Bodo L.
Business
-
Confirmed reviews ALL
Beautiful room with a excelent city view
Bonjour,
Thank you for your positive feedback.
We are delighted to hear that you enjoyed our prime inner-city location and appreciated the value of your stay, as well as the beautiful room with the excellent city view.
However, we are sorry to hear about the error with your suite upgrade, which we are glad that the reception team were able to rectify for you.
We look forward to seeing you again for your next visit.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
Paul D. J.
Couples
-
Confirmed reviews ALL
luxury! Most disappointed that we could not enjoy the hotel and facilities brimming with superlatives for longer for our special occasion
helpful staff from reception to departure
Generous and delicious executive lounge
Exceptional breakfast variety and quality
Most comfortable room and facilities
Bonjour,
Thank you for sharing your positive experience at Sofitel Brisbane Central. We are delighted to hear that you appreciated our central location, helpful staff, and the quality of our executive lounge and breakfast offerings. It is disappointing that your stay was not longer, particularly for a special occasion. We hope to have the pleasure of welcoming you back for an extended visit in the future.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
Mitch L.
Couples
-
Confirmed reviews ALL
A couple of nights in a beautiful spacious well equipped suite . Such a great time
Bonjour,
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay from start to finish and that our beautiful, spacious and well-equipped suite provided the perfect setting for a great time.
It was a pleasure having you with us, and we look forward to welcoming you back to Sofitel for another memorable stay.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Gordon S.
Friends
-
Confirmed reviews ALL
Comfortable stay
Bonjour,
We thank you for your positive feedback in regard to your recent stay. We are extremely delighted to hear that you found your experience to be comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back in the future to Sofitel Brisbane Central.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.0/5
Mary N.
Couples
-
Confirmed reviews ALL
Sad that the spa was full of kids and when we went back on Saturday evening it was drained and not working. Sad that the menu in the restaurant Suzette had been no nearer to France than your average kangaroo. Cooking ok, but don’t pretend you have French classics on the menu and then do this to them.
Bonjour,
Thank you for your feedback in regard to your recent stay with us here at the Sofitel Brisbane Central. I am pleased to hear that you found our hotel to be good; however, I regret that your experience at our restaurant and spa did not meet your expectations. We strive to offer an authentic dining experience, and your comments regarding the menu will certainly be reviewed. Additionally, I apologize for the inconvenience caused by the spa's unavailability during your visit.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.0/5
Angela H.
Couples
-
Confirmed reviews ALL
Had a nice stay. Staff were lovely. Food was actually of a higher standard then any accor I have recently stayed with.
Bonjour,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the high standard of our food. Your compliments about our staff will be shared with the team.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
Denese S.
Solo
-
Confirmed reviews ALL
Staff were very helpful to me as I was by myself. Restaurant was good and breakfast was superb
Bonjour,
Thank you for your feedback in regard to your recent stay. We are delighted to hear that you enjoyed your dining experience and that our team was able to provide assistance during your stay. We look forward to welcoming you back in the future.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Steven L.
Business
-
Confirmed reviews ALL
Two nights with work and consistent experience of a five star hotel that recognises regular travellers.
Bonjour,
Thank you for your kind words regarding your recent stay. We are delighted to hear that you consistently enjoyed the five-star experience that Sofitel Brisbane Central strives to provide, particularly for our valued regular travelers. Your feedback is sincerely appreciated.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 4.5/5
Justine V.
Business
-
Confirmed reviews ALL
The hotel is very well located above the train station so it’s always my first choice when travelling to Brisbane. The food is the best in the chain with the breakfast chefs cooking up the best omelettes!
Bonjour,
Thank you for your feedback in regard to your recent stay. We appreciate that you found the location and breakfast offerings to be amazing. We are delighted to hear that you enjoyed the omelettes prepared by our talented chefs. It is always a pleasure to welcome you back to Sofitel Brisbane Central.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 5.0/5
Rhonda M.
Couples
-
Confirmed reviews ALL
We had just spent a few weeks travelling and this was our last stop. even though it was only one night we left totally relaxed and revitalised after arriving exhausted….thankyou
Bonjour,
Thank you for your kind words. We are delighted to hear that your stay with us provided you with the relaxation and revitalization you were seeking after your travels. It is our pleasure to serve you, and we hope to welcome you back in the future.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Customer review rating 3.0/5
Craig H.
Couples
-
Confirmed reviews ALL
Room clean on arrival. Lack of power points at the bedside, none at all on the left side. Room large enough for 2 chairs but only one sitting chair provided. Rather loose rack of power points on the wall in the bathroom. Room not cleaned the first morning and refreshments not replenished throughout the 3 night stay. We broke a glass ( because the bedside lamp’s bulb was faulty)but this was not replaced over the stay. Room service and reception were helpful with the above issues when we called. Directions to parking were clear but as is the norm now $50 per night is something to factor into your stay!
Overall we would sadly not return as value for money not there
Bonjour,
Thank you for taking the time to provide such detailed feedback following your recent stay.
While I am pleased to hear that you enjoyed our location and restaurants, and that our Room Service and Reception teams were helpful when contacted, I am very sorry that several aspects of your room and its servicing fell short of expectations.
I will follow up with you personally via email, as I would appreciate the opportunity to discuss your experience further.
Merci,
Rhianne Campbell
Luxury & Guest Experience Manager
Customer review rating 5.0/5
Duncan L.
Couples
-
Confirmed reviews ALL
Stayed two nights. Really great location. Friendly staff, especially Jeffery who checked us in.
Bonjour,
Thank you for your kind words regarding your recent stay at Sofitel Brisbane Central. We are delighted to hear that you enjoyed the room, location, and breakfast, and we appreciate your recognition of our staff, particularly Jeffery. We look forward to welcoming you back in the future.
Sincèrement,
Rhianne Campbell
Luxury and Guest Experience Manager
Sofitel Brisbane Central
Web-users rating
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Frequently asked questions
The Sofitel Brisbane Central is located at 249 Turbot Street, 4000 Brisbane, Australia, conveniently situated above Brisbane’s Central Rail Station. We are just 100 m from Central Station and 200 m from City Hall, offering easy access to the central business district and surrounding landmarks. You can also explore the Botanical Gardens and Queen Street Mall, both within a short walk from our doors.
At Sofitel Brisbane Central, we offer a variety of elegant accommodations including:
Superior Room King Bed or Two Double Beds
Luxury Room King Bed or Two Double Beds, High Floor
Luxury City Room King Bed, High Floor, City View
Superior Room, 1 King Size Bed, Accessible Room
Executive, Premier, Signature, Prestige, and Opera Suites
Our suites and high-floor rooms are perfect for families or those seeking stunning city and hinterland views.
Sofitel Brisbane Central offers a range of premium amenities to enhance your stay:
Free Wi-Fi and air conditioning
On-site parking and valet parking for an additional fee
Breakfast at Bistro Suzette or via room service for an additional fee
Rooftop heated pool, Stephanies Spa, and Sofitel Fitness gym
Wheelchair accessibility and 19 meeting rooms
Concierge, 24/7 reception, and laundry services for an additional fee
Please note that pets are not allowed at our property.
Sofitel Brisbane Central invites you to dine at Bistro Suzette, which serves international cuisine from 6:30 AM to 9:00 PM daily. You can also enjoy bespoke cocktails and champagne at Cuvée, our lobby bar, open until 10:30 PM or 11:30 PM on weekends. We offer a popular daily breakfast buffet, 24-hour room service, and a variety of dietary options including gluten-free, vegetarian, and children's menus.
At Sofitel Brisbane Central, check-in is available from 02:00 PM, and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Sofitel Brisbane Central regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on allaccor.live, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Sofitel Brisbane Central using the official website allaccor.live, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Sofitel Brisbane Central, pets are not allowed.
Sofitel Brisbane Central features 19 meeting rooms, including the largest hotel event facilities in Brisbane, accommodating up to 1,100 delegates. Our spaces are equipped with cutting-edge meeting technology and high-speed Wi-Fi to support your business needs. The largest room spans 798 m², providing ample space for various configurations and professional gatherings.
Sofitel Brisbane Central is the premier conference and wedding venue in Brisbane, featuring the city's largest hotel event facilities. We offer a range of versatile meeting rooms that can accommodate up to 1,100 delegates or 580 banquet guests. Our dedicated wedding planner is available to help you tailor every detail of your special day in our sophisticated event spaces.
Sofitel Brisbane Central is committed to accessibility, offering a Superior Accessible Room with a king bed and a spacious bathroom featuring shower railings and a shower chair. Our hotel includes wheelchair-accessible service in our restaurants and spa, as well as ramp access and loaner wheelchairs. We also provide accessible parking options and elevators to ensure a comfortable stay for all guests.
Yes, Sofitel Brisbane Central allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Sofitel Brisbane Central, you can easily explore several landmarks on foot:
Central Station - 1 minute
Queen Street Mall - 1 minute
City Hall - 2 minutes
Botanical Gardens - 5 minutes
Eagle Street Pier - 4 minutes
Stephanies Spa Retreat at Sofitel Brisbane Central is an award-winning sanctuary offering a menu of sublime body treatments, massages, and lavish skin treatments. A highlight of our spa is the sensory indulgence of the Opal Rasul Steam Room. Guests can also enjoy our on-site Jacuzzi and heated outdoor pool for a complete healing journey.
Sofitel Brisbane Central features a stunning rooftop pool and spa that offers a relaxed oasis with panoramic views of the river city and CBD. While the pool area provides a chic atmosphere above the bustle of the city, the text does not specify if it is open to the general public. Access is primarily for our guests to enjoy Brisbane's enviable weather.
Business travelers at Sofitel Brisbane Central can enjoy high-speed Wi-Fi and 19 versatile meeting rooms, including the largest hotel event space in Brisbane. Each room is equipped with a business desk, adjustable lamp, and a safe large enough for a laptop. Breakfast is served from 6:00 AM via room service or from 6:30 AM at Bistro Suzette to help you start your day efficiently.
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3.6/5
