Hotel that makes every moment matter. Check in to 4-star comfort right at the Novotel Dubai World Trade Centre hotel. Your airy contemporary room gives you space to spread out and work or relax with the skyline views. Start the day fresh with a buffet breakfast off the trendy lobby and wind it up with live jazz at Brassmith at Novotel.
When it comes to business and tourism, no hotel could be more convenient than the Novotel Dubai World Trade Centre. Part of the Dubai Convention and Exhibition Centre, the hotel is close to the Dubai Mall, Dubai International Finance Centre and Bur Dubai. Enjoy scheduled complimentary shuttles to major shopping malls. The World Trade Centre Metro station is on our doorstep, and the airport is just a 10 min drive away.
Discover the best of Dubai just minutes away from world-class shopping malls, stunning beaches, and vibrant nightlife. Whether you're traveling for business or with family, our central location makes it easy to explore the city's rich culture.
Be at the heart of Dubai and its famous World Trade Centre where all major events take place.
Anoop Dhondoo, Hotel Management
Hotel extras
Step into seamless stays with direct access to Dubai World Trade Centre events
Meet, create, and connect in flexible spaces designed for today's work style
From grill nights to jazz evenings and café moments - your social hub in one stay
Recharge your way - poolside relaxation with spaces made for families to unwind
Enjoy effortless comfort with valet ease and quiet spaces when you need to reset
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Superior Room with One Double-Size Bed
, Room 2 :
Superior Room with Two Single-Size Beds
Room
Superior Room with One Double-Size Bed
Photo out of - Superior Room with One Double-Size Bed
Our Superior Double Room mixes modern decor, ergonomic comfort and high-end facilities: air conditioning, LCD TV with satellite channels, WiFi Internet, personal safe, walk-in power shower and mini bar. Can accommodate 2 adults.
Photo out of - Superior Room with Two Single-Size Beds
Our Superior Twin Room mixes modern decor, ergonomic comfort and high-end facilities: air conditioning, LCD TV with satellite channels, WiFi Internet, personal safe, walk-in power shower and mini bar. Can accommodate 2 adults.
Superior Family Room with One Double-Size Bed and Sofa Bed
Photo out of - Superior Family Room with One Double-Size Bed and Sofa Bed
Our Superior Family Room with a sofa bed, combines modern decor with ergonomic comfort: air conditioning, LCD TV with satellite channels, WiFi Internet, personal safe, walk-in power shower and mini bar. Can accommodate 2 adults and 2 children.
Views:
City View
Max. number of persons
4
Area
From
26 m²
/
279 sq ft
Bedding
Double bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Telephone in bathroom
Towel rack
Universal shaving plug
Media And Technology
Complementary elements
Plug and play panel
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Tv Facilities
Children's TV Channels
Music TV channels
Satellite/cable colour TV
Web TV
32'/81 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Visual alarm in rooms
Comfort Features
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Soundproof doors
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
26 m²
/
279 sq ft
Bedding
1 x Double bed(s) and
1 x Single sofa bed(s)
Executive Suite with One King-Size Bed and Sofa Bed
Photo out of - Executive Suite with One King-Size Bed and Sofa Bed
Our spacious, well-designed Suite offers one bedroom and large living room with a dining area and special amenities. Ideal for families, it can accommodate 2 adults and 3 children.
Views:
City View
Max. number of persons
4
Area
From
55 m²
/
592 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee maker
Coffee/tea making facilities
Illy coffee machine
Kettle
Mini Bar
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Complementary elements
Plug and play panel
Radio
Internet Facilities
Data port in room
High speed internet
RJ 45 Outlet
Phone Facilities
Direct dial telephone
Phone with 2 handsets in room
Tv Facilities
Children's TV Channels
Music TV channels
Satellite/cable colour TV
Web TV
32'/81 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Visual alarm in rooms
Comfort Features
Blackout curtain
Double Glazing
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Soundproof doors
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
55 m²
/
592 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
Page 1 out of 1, Restaurant 1 :
Embers Dubai
, Restaurant 2 :
VANA NANA COFFEE & EATERY
Embers Dubai
Photo out of - Embers Dubai
Embers Dubai is the signature Grill house at Novotel World Trade Centre, where flame-fired technique meets craft and refined dining in the heart of Dubai.
Cooking style
Bar & Grill
Chef name
Kiran Ramsaran
Capacity
162
Accessibility
Accessible service
P o Box 9622, Al Mustaqbal Street, 9622 Dubai, United Arab Emirates
Embers Dubai is the signature Grill house at Novotel World Trade Centre, where flame-fired technique meets craft and refined dining in the heart of Dubai.
VANA NANA COFFEE & EATERY
Photo out of - VANA NANA COFFEE & EATERY
Vana Nana Coffee & Eatery is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.
Cooking style
Cafe
Chef name
Kiran Ramsaran
Capacity
172
Accessibility
Accessible service
P o Box 9622, Al Mustaqbal Street, 9622 Dubai, United Arab Emirates
Vana Nana Coffee & Eatery is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.
BRASSMITH
Photo out of - BRASSMITH
Brass is the bold voice of jazz, expressive and alive.
Smith is the craft of shaping raw material into timeless experiences. Together,
they define who we are and what every night here is meant to feel like.
Brass is the bold voice of jazz, expressive and alive.
Smith is the craft of shaping raw material into timeless experiences. Together,
they define who we are and what every night here is meant to feel like.
Breakfast
Photo out of - Breakfast
3 breakfast options available: the ala-carte breakfast includes hot beverages, juices, fruits and yogurt at Vana Nana Coffee & Eatery, menu items in Embers Dubai, or choose to have breakfast in bed with our 24 hour room service.
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Embers Dubai
3 breakfast options available: the ala-carte breakfast includes hot beverages, juices, fruits and yogurt at Vana Nana Coffee & Eatery, menu items in Embers Dubai, or choose to have breakfast in bed with our 24 hour room service.
Pool
Photo out of - Pool
In Balance Pool by Novotel
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Outdoor pool
At your disposal
Shower
Lifeguard
Fitness center
Photo out of - Fitness center
The In Balance by Novotel Fitness Centre is the perfect place to start and end your day with world class fitness equipment for the perfect daily work out.
In Balance by Novotel
The In Balance by Novotel Fitness Centre is the perfect place to start and end your day with world class fitness equipment for the perfect daily work out.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
The In Balance by Novotel Fitness Centre is the perfect place to start and end your day with world class fitness equipment for the perfect daily work out.
Spa
Photo out of - Spa
Additional charge
With four treament rooms set in a serene and calm environment, the experience at Novotel Spa is the perfect de-tress you can possibly ask for. Don't forget to try the signature Balinese massage to pamper yourself after a hardworking day.
Location
On site
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Spa Treatment
At your disposal
Towels available
With four treament rooms set in a serene and calm environment, the experience at Novotel Spa is the perfect de-tress you can possibly ask for. Don't forget to try the signature Balinese massage to pamper yourself after a hardworking day.
I would like to express my sincere thanks to Novotel Hotel and all the staff for their outstanding hospitality and excellent service tanks for lala
Dear Nabila S.,
Thank you for your wonderful feedback and for rating your overall experience 100/100. We are delighted to know that you enjoyed your stay and appreciated the outstanding hospitality and excellent service provided by our team.
We especially appreciate your recognition of our heartist, Lala. We will certainly share your kind words with her, as your appreciation is a great motivation for us.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Muhammad M. K. P.
Business
-
Confirmed reviews ALL
Me ans my family had a wonderful stay and would like to thank Salma, Farouk, and Melad for their exceptional service and hospitality. From check-in to check-out, they were friendly,
Dear Muhammad,
Thank you for your wonderful feedback and for the perfect rating for your overall experience. We are delighted to know that you and your family had a wonderful stay and enjoyed the comfort of your room.
We especially appreciate your recognition of our heartists, Salma, Farouk, and Melad. We are pleased to hear that their friendly and attentive service from check-in to check-out contributed to a memorable stay. We will certainly share your kind words with them.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you and your family back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Mahmoud F.
Business
-
Confirmed reviews ALL
We had a wonderful stay and would like to give special recognition to the hotel check-in team, especially Catherine and Joem, for their outstanding service and hospitality.
Dear Mahmoud F.,
Thank you for your wonderful feedback and for the perfect rating for overall your experience. We are delighted to know that you had a wonderful stay and appreciated the outstanding hospitality provided by our team.
We especially appreciate your recognition of our heartists, Catherine and Joem. It is wonderful to hear that their service and warm hospitality made a positive impression during your stay. We will certainly share your kind words with them.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Wael M. A. M. S.
Business
-
Confirmed reviews ALL
I recently had stayed at this hotel, and I couldn’t be more grateful for the outstanding service I received throughout my time here.
Dear Wael M.,
Thank you for your wonderful feedback and for the perfect rating your overall experience. We are delighted to know that you enjoyed your stay and appreciated the welcoming atmosphere of our lobby and the outstanding service provided by our Heartists.
Your kind words mean a great deal to us and encourage us to continue delivering warm and attentive hospitality to our guests.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 0.5/5
Mohammed O. A.
Business
-
Confirmed reviews ALL
I was disappointed with the lack of response after my stay. I accidentally left my iPhone charger in the room and tried contacting the hotel several times, but unfortunately received no reply.
The charger itself is not of significant value, and that is not the main issue. What was frustrating was receiving no response at all despite my repeated attempts to contact the hotel. Even a simple confirmation that the item had or had not been found would have been appreciated.
Unfortunately, this lack of communication left a very negative impression and affected what otherwise could have been a good overall experience.
Dear Nabila S.,
Thank you for your wonderful feedback and for rating your overall experience 100/100. We are delighted to know that you enjoyed your stay and appreciated the outstanding hospitality and excellent service provided by our team.
We especially appreciate your recognition of our heartist, Lala. We will certainly share your kind words with her, as your appreciation is a great motivation for us.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Muhammad M. K. P.
Business
-
Confirmed reviews ALL
Me ans my family had a wonderful stay and would like to thank Salma, Farouk, and Melad for their exceptional service and hospitality. From check-in to check-out, they were friendly,
Dear Muhammad,
Thank you for your wonderful feedback and for the perfect rating for your overall experience. We are delighted to know that you and your family had a wonderful stay and enjoyed the comfort of your room.
We especially appreciate your recognition of our heartists, Salma, Farouk, and Melad. We are pleased to hear that their friendly and attentive service from check-in to check-out contributed to a memorable stay. We will certainly share your kind words with them.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you and your family back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Mahmoud F.
Business
-
Confirmed reviews ALL
We had a wonderful stay and would like to give special recognition to the hotel check-in team, especially Catherine and Joem, for their outstanding service and hospitality.
Dear Mahmoud F.,
Thank you for your wonderful feedback and for the perfect rating for overall your experience. We are delighted to know that you had a wonderful stay and appreciated the outstanding hospitality provided by our team.
We especially appreciate your recognition of our heartists, Catherine and Joem. It is wonderful to hear that their service and warm hospitality made a positive impression during your stay. We will certainly share your kind words with them.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Wael M. A. M. S.
Business
-
Confirmed reviews ALL
I recently had stayed at this hotel, and I couldn’t be more grateful for the outstanding service I received throughout my time here.
Dear Wael M.,
Thank you for your wonderful feedback and for the perfect rating your overall experience. We are delighted to know that you enjoyed your stay and appreciated the welcoming atmosphere of our lobby and the outstanding service provided by our Heartists.
Your kind words mean a great deal to us and encourage us to continue delivering warm and attentive hospitality to our guests.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 0.5/5
Mohammed O. A.
Business
-
Confirmed reviews ALL
I was disappointed with the lack of response after my stay. I accidentally left my iPhone charger in the room and tried contacting the hotel several times, but unfortunately received no reply.
The charger itself is not of significant value, and that is not the main issue. What was frustrating was receiving no response at all despite my repeated attempts to contact the hotel. Even a simple confirmation that the item had or had not been found would have been appreciated.
Unfortunately, this lack of communication left a very negative impression and affected what otherwise could have been a good overall experience.
Customer review rating 5.0/5
Gianni T.
Business
-
Confirmed reviews ALL
We had a very pleasant experience at Novotel World Trade Centre Dubai. The hotel was conveniently located, the staff were welcoming and professional, and the overall service was excellent. The room was comfortable, clean, and well maintained, making our stay very enjoyable. We would be happy to stay at Novotel World Trade Centre Dubai again and would recommend it to others visiting Dubai.
Dear Gianni T.,
Thank you for sharing such wonderful feedback and for perfect rating. We are delighted to know that you had a very pleasant stay and appreciated our convenient location, welcoming Heartists, and excellent service.
We are especially pleased that you found your room comfortable, clean, and well maintained. Your kind words and recommendation mean a great deal to us and encourage our Heartists to continue creating memorable experiences for our guests.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 4.5/5
Mark E. D.
Business
-
Confirmed reviews ALL
I stayed for 9 nights, the room was very clean and comfortable. The hotel is well situated for events at the WTC and the staff are all very friendly and happy to help.
Dear Mark E. D.,
Thank you for taking the time to share your feedback and for the wonderful rating. We are delighted to know that you enjoyed your stay and found your room clean and comfortable.
We are especially pleased that you appreciated our convenient location for events at the World Trade Centre and the friendly, helpful service from our Heartists.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another comfortable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 3.0/5
Zachary A. M.
Friends
-
Confirmed reviews ALL
The ac is not cooling so much it is just stuck in 22 but feels like 35 degrees and as soon as you enter the hotel its smells smoke and i informed the receptionist about
Customer review rating 4.5/5
Mohamed A. A. E.
Business
-
Confirmed reviews ALL
stuff was very helpful
room was excellent
every thing this time was nice
Dear Mohamed A.,
Thank you for taking the time to share your feedback. We are delighted to know that you had a very pleasant stay and were satisfied with your room and the helpful service from our team.
We also appreciate your feedback regarding the breakfast selection. Your comments are valuable to us and will be shared with the relevant team as we continue to enhance our breakfast offering.
Thank you for choosing us. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 4.5/5
Kamal B. A. D.
Business
-
Confirmed reviews ALL
Was not expecting the experience to be that good. A little hiccup with checking in early, but the rest was good.
Dear Kamal B. A. D.,
Thank you very much for your excellent rating and for sharing your feedback.
We are delighted to know that your overall experience exceeded your expectations. We appreciate your comment regarding the early check-in and regret that this part of your arrival did not go as smoothly as expected. Your feedback is valued and will be shared with the relevant colleagues.
We are pleased that the rest of your stay was enjoyable, and we look forward to welcoming you back to Novotel World Trade Centre Dubai for an even smoother experience.
Best regards,
Trish Chirimuta
Guest Relations and Quality Manager
Novotel World Trade Centre Dubai
Customer review rating 4.5/5
Yueshuang Z.
Business
-
Confirmed reviews ALL
Comfortable, pleasant and convenient.
Dear Yueshuang Z.,
Thank you very much for your excellent rating and for sharing your positive feedback.
We are delighted to know that you enjoyed our convenient location, comfortable rooms, and breakfast. We are pleased that your stay was comfortable, pleasant, and convenient.
We look forward to welcoming you back to Novotel World Trade Centre Dubai for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations and Quality Manager
Novotel World Trade Centre Dubai
Customer review rating 5.0/5
M. I. M. A.
Families
-
Confirmed reviews ALL
Good
Dear M. I. M. A.,
Thank you very much for your perfect rating and for taking the time to share your positive feedback.
We are delighted to know that you had a good experience with us and that your stay at Novotel World Trade Centre Dubai met your expectations. Your positive rating is greatly appreciated and serves as a wonderful encouragement to our Heartists to continue providing attentive service and a welcoming experience to all our guests.
We truly value your support and look forward to the pleasure of welcoming you back for another comfortable and enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations and Quality Manager
Novotel World Trade Centre Dubai
Customer review rating 4.5/5
Ather S. F. S.
Business
-
Confirmed reviews ALL
STAYED IN NOVATEL DUE TO EXHIBITION DESPITE HAVING HOME IN DUBAI AND IT WAS A GOOD DECISION AS IT IS CONVENIENTLY LOCATED AND EASY TO GO. ROOMS ARE GOOD AND SERVICES ARE GOOD.
Dear Ather,
Thank you for taking the time to share your feedback and for rating your overall experience. We are pleased to know that you found Novotel World Trade Centre Dubai conveniently located for your exhibition and that staying with us made your visit more comfortable.
We are also glad to hear that you were satisfied with your room and the service provided by our team.
Thank you for choosing us. We look forward to welcoming you back on a future visit.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Razi U. S. M. S.
Families
-
Confirmed reviews ALL
Its very good experience
Dear Razi U.,
Thank you so much for the positive rating! We're thrilled that you had an outstanding and comfortable stay with us. Your feedback means a lot to our team, and we're delighted to know we met your expectations. We can't wait to welcome you back for another exceptional experience!
Best regards,
Trish Chirimuta
Guest Relations and Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Ahmet E.
Families
-
Confirmed reviews ALL
Stayed with my family because my wife was attending Dihad. Nice location, 5-10 minutes to major locations in the city. Really good breakfast. Comfy rooms. Staff was helpful and reachable. If I ever come again to Dubai, I will probably stay here again
Dear Ahmet E.,
Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you and your family had a comfortable stay and enjoyed our convenient location, delicious breakfast, and comfortable rooms.
We are also pleased to hear that you found our heartist team helpful and attentive throughout your stay. It is wonderful to know that you would consider staying with us again on your next visit to Dubai.
Thank you for choosing us. We look forward to welcoming you and your family back again soon.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 5.0/5
Mohammed I. A. L.
Business
-
Confirmed reviews ALL
Amazing stay, comfortable bed and helpful staff.
Dear Mohammed I.,
Thank you for your wonderful rating and for sharing your kind feedback. We are delighted to know that you had an amazing stay and enjoyed the comfortable bed, tasty breakfast, and helpful service from our team.
We are also pleased that you appreciated our excellent location.
Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre Dubai
Customer review rating 5.0/5
H. H. A. C.
Business
-
Confirmed reviews ALL
Wonderful
Dear H.,
Thank you so much for the positive rating and wonderful feedback! We're thrilled that you had an outstanding stay with us. Your feedback means a lot to our team, and we're delighted to know we met your expectations. We can't wait to welcome you back for another exceptional experience!
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 0.5/5
Salim T.
Business
-
Confirmed reviews ALL
Overcharged for the room by hundreds of dollars (over 900$ while your other guests were paying 400 for the same room and period of stay) Zero amenities, bad toothpaste that you do not replace
Dear Salim T.,
Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet your expectations and apologize for any disappointment caused.
Regarding the room rate, we understand your concern. During major exhibition periods, demand in the World Trade Centre area is significantly higher, and our room rates are adjusted accordingly based on occupancy and business demand. We understand that the difference in rates can be disappointing, and we appreciate your feedback.
We are also sorry to hear about your concerns regarding the in-room amenities and toothpaste. Your comments are valuable and will be shared with the relevant teams for review and improvement.
Thank you for choosing Novotel World Trade Centre Dubai and for bringing your concerns to our attention. We hope to have the opportunity to provide you with a more positive experience in the future.
Best regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Customer review rating 2.0/5
Nauman Y.
Business
-
Confirmed reviews ALL
I never booked for Novotel at World Trade Centre. My booking was for Ibis hotel. In extreme Dubai heat, after a travel of 20 hours from Seattle, while checking in at Ibis reception, I was told that due to renovations at Ibis your stay has been transferred to Novotel. I accepted the confusion, but to my further surprise, there was no way to transport me and my luggage from Ibis to Novotel. There was no manager the Ibis hotel reception, just a security guard. I was made to walk, in 43 degree C, with my luggage to Novotel. Upon reaching there, I did not find anyone saying even a word of sorry. In a state of panic and confusion, with a further wait of 25 minutes, I was finally allocated a room. Not that I expect any courtesy or professionalism while in any middle eastern country including UAE, it is unfortunate that not even a single word of apology has been extended. When I am being asked to write this survey, no one is aware of how the booking and check-in scenario was handled and mismanaged. Extremely disappointed at the unprofessional attitude and work ethic of management. Staff was nice, no complaints or regrets around that.
Customer review rating 5.0/5
Sulaiman K.
Solo
-
Confirmed reviews ALL
If there was a rating of 11 out of 10 I would have given it. I moved in unfortunate circumstances to Novotel on a personal level.
The seamless service, extremely polite, accomodating requests, everything gets a 10 on 10.
Special appreciation for Salem who always is a pleasure to speak with and is so comforting.
I travel the world for work and have stayed at hundreds of hotels globally. Novotel Dubai World Trade Center is No. 1 in my opinion. My appreciation is very less, tipping them isn't good enough.
I whole heartedly thank Novotels Staff from Samer to the bell boy and even the valet drivers for their hospitality and send my highest level of appreciation.
Thank you for being such an amazing team while I had a tough time in my personal life. You've really helped me and I can't thank you all enough.
Much love, if I could ever be of help with anything I am just a call away.
Dear Sulaiman,
Thank you sincerely for your extraordinary review and for sharing such heartfelt words with us. It is truly an honour to know that, during a difficult personal time, our team was able to provide you with comfort, care, and a seamless experience.
Your recognition of our heartist team, especially Salem and Samer, means more to us than words can express. We are especially touched by your kind mention of Salem and will certainly share your appreciation with him and the entire team.
Knowing that you have travelled extensively for work and stayed at hundreds of hotels around the world, your recognition of Novotel World Trade Centre Dubai is an incredible compliment.
Thank you for allowing us to be part of your journey during a challenging time. Your feedback will be a great source of pride and motivation for our entire team. We sincerely wish you all the very best and look forward to welcoming you back whenever you are next in Dubai.
With our warmest regards,
Trish Chirimuta
Guest Relations & Quality Manager
Novotel World Trade Centre
Web-users rating
Other web-users rate our hotel
1,085 reviews9.5/10Location
1,717 reviews8.4/10Room
5,508 reviews9.7/10Service
53 reviews6.7/10WiFi
920 reviews8.5/10Cleanliness
606 reviews8.7/10Breakfast
571 reviews9.3/10Vibe
83 reviews8.8/10Bar
105 reviews9.5/10Location
136 reviews7.9/10Room
222 reviews9.5/10Service
78 reviews7.7/10Cleanliness
67 reviews8.3/10Breakfast
38 reviews9.2/10Vibe
93 reviews9.3/10Location
152 reviews7.1/10Room
199 reviews9.2/10Service
76 reviews8.1/10Breakfast
67 reviews7.7/10Cleanliness
24 reviews9.5/10Location
52 reviews8.1/10Room
70 reviews9.4/10Service
27 reviews8.5/10Cleanliness
20 reviews8.4/10Breakfast
26 reviews9.5/10Location
42 reviews7.2/10Room
53 reviews9.1/10Service
7 reviews4.9/10WiFi
24 reviews7.6/10Cleanliness
19 reviews8.4/10Breakfast
11 reviews9/10Vibe
6 reviews7.2/10Wellness Area
Powered by
Frequently asked questions
Novotel World Trade Centre Dubai is located at P o Box 9622, Al Mustaqbal Street, within the Dubai Convention and Exhibition Centre. You can reach us via the World Trade Centre Metro station on our doorstep or a 10 minute drive from the airport. We are close to the Dubai Mall and offer complimentary shuttles to major shopping centers.
Novotel World Trade Centre Dubai offers contemporary rooms including:
Superior Room with Double or Twin beds
Superior Family Room with sofa bed
Executive Room with Queen bed and sofa bed
Executive Suite with King bed
Our rooms feature skyline views and ergonomic comfort for families and business travelers.
Novotel World Trade Centre Dubai offers:
Free Wi-Fi and private parking
Buffet breakfast and 24-hour room service
Outdoor pool and Fitness center
Novotel Spa for an additional fee
Dining at Embers Dubai, Vana Nana Coffee & Eatery, and Brassmith
Wheelchair accessibility and meeting rooms
Enjoy diverse dining at Novotel World Trade Centre Dubai:
Embers Dubai: Signature grill house and bar
Vana Nana Coffee & Eatery: Open daily from 07:00 AM to 08:00 PM
Brassmith: Jazz bar open from 12:00 PM to 01:00 AM
We offer buffet breakfast, children's menus, and vegetarian or halal options.
At Novotel World Trade Centre Dubai, check-in starts from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel World Trade Centre Dubai regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on allaccor.live, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel World Trade Centre Dubai using the official website allaccor.live, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Novotel World Trade Centre Dubai features 12 flexible meeting rooms and a business center with support staff. Our largest space can accommodate up to 350 guests in a theater setup. High speed Wi-Fi and professional equipment are available to support your work style.
We would be delighted to host your event at Novotel World Trade Centre Dubai, which offers 12 meeting rooms. Our facilities include a large space of 834 square meters with a maximum banquet capacity of 250 guests.
Novotel World Trade Centre Dubai is a wheelchair accessible hotel featuring 6 dedicated rooms for guests with reduced mobility. Our facilities include:
Accessible parking and elevators
Bathrooms with fixed or flexible showerheads
Wide bathroom doors and accessible public areas
Yes, Novotel World Trade Centre Dubai allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Novotel World Trade Centre Dubai, you can reach several points of interest on foot:
World Trade Centre Metro station: located on our doorstep
Wtc Club sports centre: 3 minutes
Nad Al Sheba racetrack: 3 minutes
The hotel is also part of the Dubai Convention and Exhibition Centre for immediate access to events.
The Novotel Spa at Novotel World Trade Centre Dubai offers a serene environment with four treatment rooms. You can enjoy our signature Balinese massage or other de-stressing treatments for an additional fee. Towels are provided for your convenience during your visit.
Business travelers at Novotel World Trade Centre Dubai can benefit from the following amenities:
12 meeting rooms and a business center with support staff
High speed Wi-Fi and rooms with a dedicated business desk
Early buffet breakfast starting from 02:30 AM
Laptop-sized safes in every room
Accor Live Limitless
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
Our other establishments nearby
Page 1 out of 2, Our other establishments nearby 1 :, Our other establishments nearby 2 :, Our other establishments nearby 3 :, Our other establishments nearby 4 :
3.9/5