Novotel Glasgow Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 622 reviews

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Novotel Glasgow Centre - Image 1
Novotel Glasgow Centre - Image 2
Novotel Glasgow Centre - Image 3
Novotel Glasgow Centre - Image 4
181 Pitt Street, G2 4DT GLASGOW, United Kingdom

Description

Hotel extras

  • Friendly full service property

  • Central location, with plenty of nearby transport links

  • Nearby landmarks include Glasgow Cathedral , George Square, Sauchiehall St , West End, SEC

  • Gourmet Bar Lounge offering tasty meals and drinks while watching sport on our Giant Screen

  • Glasgow International Airport is 10 km from the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Double room with Accessible Features Bathroom

Photo out of - Standard Double room with Accessible Features Bathroom

Choose comfort and space. A spacious room with Double bed, en-suite bath and shower, work area, 32 inch LCD TV and high-speed Internet access, hairdryer, iron and tea and coffee facilities. A range of accessible features in bathroom.

Max. number of persons
2
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 2 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x Queen size bed(s)
  • Accessible room
See availabilities

Choose comfort and space. A spacious room with Double bed, en-suite bath or shower, work area, 32 inch LCD TV and high-speed Internet access, hairdryer, iron and tea and coffee facilities.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Choose comfort and space. A spacious room with Double bed and a single bed, en-suite bath or shower, work area, 32 inch LCD TV and high-speed Internet access, hairdryer, iron and tea and coffee facilities.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x1

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Choose comfort and space. A spacious room with Double bed and two single beds, en-suite bath or shower, work area, 32 inch LCD TV and high-speed Internet access, hairdryer, iron and tea and coffee facilities.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Twin bed(s) x2

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Choose comfort and space. A spacious room with two small double beds, en-suite bath or shower, work area, 32 inch LCD TV and high-speed Internet access, hairdryer, iron and tea and coffee facilities.

Max. number of persons
4
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Enjoy modern decor and ergonomic comfort: Double bed, en-suite bath or shower, sofa bed, large flexible work area, 32" LCD TV, high-speed Internet access, hairdryer, iron, safe, minibar and tea & coffee facilities. Up to 2 adults and 2 children.

Max. number of persons
3
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

All our superior room features plus Nespresso coffee machine, Bosse Ipod docking station, extra bathroom amenities, bathrobe & slippers. High-speed Internet access, free local calls and complimentary water. Up to 2 adults and 2 children

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Double sofa bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Glasgow Centre

181 Pitt Street
G2 4DT GLASGOW
United Kingdom

GPS:55.864361, -4.265344

Telephone
Fax +44 141 204 5438
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 141 rooms
  • 8 rooms for people with reduced mobility
  • 52 family rooms
  • 28 connecting rooms
  • 141 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Play area
  • Children''s TV Channels

Well-being

Gym on 6th floor with city view

  • On site
  • Hammam
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 19 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 10 GBP 10 GBP Per unit

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators

City Parking G2 4PR £15 - 24 hrs

Additional charge

41 Elmbank St, G2 4JN Glasgow

Parking information

  • Near the property
  • Enclosed outdoor parking
  • Public
  • 433 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.7 m / 5.58 ft

  • Parking pricing: 15 GBP 15 GBP Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

NOVOTEL RESTAURANT

Photo out of - NOVOTEL RESTAURANT

A range of classics, favourites and our signature Novotel burgers. 1-ATE-1 Chefs specials changed monthly highlighting local and our seasonal favourites

Cooking style
International
Chef name
Alan Morton
Capacity
95
Accessibility
Accessible service
181 Pitt Street, G2 4DT Glasgow, United Kingdom
Telephone +44 141 222 2775
Menu PDF

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

A range of classics, favourites and our signature Novotel burgers. 1-ATE-1 Chefs specials changed monthly highlighting local and our seasonal favourites

Absorb the lively atmosphere in our Gourmet Bar and Lounge. We offer the perfect place to enjoy an evenings entertainment on the big screen or relax and unwind. Our Gourmet menu has a huge variety of casual food and drink options including local specials

We are offering a cooked buffet breakfast in our lounge/restaurant .

Our gym has a treadmill, rowing machine, free weights and bike along with a functional trainer with weight stacks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  622 reviews

Customer review rating 5.0/5

Alexander C. Solo - Confirmed reviews ALL

Dear Mr C., Thank you for your kind words regarding your recent stay at Novotel Glasgow Centre. We are delighted to hear that you found our hotel comfortable and well-appointed. Your appreciation for our housekeeping's efforts in maintaining high standards is greatly valued. Goodbye and best wishes, Janice Novotel Glasgow Centre

Customer review rating 4.0/5

Speranta M. Business - Confirmed reviews ALL

Dear Speranta M., Thank you for your positive feedback. We are pleased to hear that you had a comfortable experience and appreciated the efficient check-in, as well as our breakfast offerings. It is wonderful to know that our location met your needs for both leisure and business. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Rachel H. Business - Confirmed reviews ALL

Dear Rachel H., Thank you for your kind words regarding your recent stay. We are pleased to know that our staff contributed positively to your experience and that you found our services efficient. Your feedback is greatly appreciated. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Dugald M. Business - Confirmed reviews ALL

Dear Dugald M., Thank you for taking the time to share your experience at Novotel Glasgow Centre. We are delighted to hear that you found our team in 1-Ate-1 welcoming and that our food offerings met your expectations. It is always gratifying to know that our staff's efforts in providing attentive service have made a positive impact on your stay. We appreciate your feedback regarding breakfast options and understand the desire for more local specialties. Your comments will be noted for future consideration. Additionally, we acknowledge the limitations posed by local regulations concerning air conditioning and window openings. We continually strive to enhance guest comfort within these constraints. It is encouraging to hear that our investments in improving facilities, such as the new elevator panel, have been recognized. We hope to welcome you back in the future for another comfortable stay. Goodbye, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Patrick W. Couples - Confirmed reviews ALL

Dear Patrick w., Thank you for your kind words regarding your check-in experience. We are pleased to hear that our team provided you and your wife with a pleasant welcome. Your feedback is greatly appreciated as it motivates us to maintain our high standards. Best regards, Adele Novotel Glasgow Centre

Dear Mr C., Thank you for your kind words regarding your recent stay at Novotel Glasgow Centre. We are delighted to hear that you found our hotel comfortable and well-appointed. Your appreciation for our housekeeping's efforts in maintaining high standards is greatly valued. Goodbye and best wishes, Janice Novotel Glasgow Centre

Customer review rating 4.0/5

Speranta M. Business - Confirmed reviews ALL

Very efficient check in. Room ok, breakfast good enough. Well positioned for leasure and business.

Dear Speranta M., Thank you for your positive feedback. We are pleased to hear that you had a comfortable experience and appreciated the efficient check-in, as well as our breakfast offerings. It is wonderful to know that our location met your needs for both leisure and business. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Rachel H. Business - Confirmed reviews ALL

Stayed and worked here this week, lovely staff, a very efficient experience.

Dear Rachel H., Thank you for your kind words regarding your recent stay. We are pleased to know that our staff contributed positively to your experience and that you found our services efficient. Your feedback is greatly appreciated. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Dugald M. Business - Confirmed reviews ALL

Novotel Glasgow delivers a friendly, reliable stay anchored by the warm team in 1‑Ate‑1, where staff are consistently welcoming. They quick to resolve. The lunch/dinner food offerings are both tasty and sensibly priced. The front desk remains attentive, and the hotel’s ongoing investment shows — including the new elevator panel replacing the pandemic‑era setup that was clever at the time but was not ready for high use. Rooms are clean, quiet, and comfortable, with beds that actually support you instead of swallowing you whole. Breakfast is decent but still misses Glasgow’s cultural essentials: square sausage and a Morton’s crispy roll, soon to be UNESCO‑worthy omissions. Like an unfortunate head office omission. And like many Glasgow hotels, the only real drawback is the lack of air conditioning and windows that barely open thanks to local regulations that seem designed for a city that never gets warm. Overall, though, it’s a friendly, well‑run stay with thoughtful upgrades and solid comfort.

Dear Dugald M., Thank you for taking the time to share your experience at Novotel Glasgow Centre. We are delighted to hear that you found our team in 1-Ate-1 welcoming and that our food offerings met your expectations. It is always gratifying to know that our staff's efforts in providing attentive service have made a positive impact on your stay. We appreciate your feedback regarding breakfast options and understand the desire for more local specialties. Your comments will be noted for future consideration. Additionally, we acknowledge the limitations posed by local regulations concerning air conditioning and window openings. We continually strive to enhance guest comfort within these constraints. It is encouraging to hear that our investments in improving facilities, such as the new elevator panel, have been recognized. We hope to welcome you back in the future for another comfortable stay. Goodbye, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Patrick W. Couples - Confirmed reviews ALL

I’m in the hospitality industry so well versed in what makes a great stay. The check in was very efficient but also pleasant as the girl was lovely to my wife and I.

Dear Patrick w., Thank you for your kind words regarding your check-in experience. We are pleased to hear that our team provided you and your wife with a pleasant welcome. Your feedback is greatly appreciated as it motivates us to maintain our high standards. Best regards, Adele Novotel Glasgow Centre

Customer review rating 5.0/5

Joan M. Families - Confirmed reviews ALL

I stayed on the night of 20th August. We had 2 rooms, a twin for my friend and I and an accessible room for my sister who is in her 70s and disabled. The Italian lady on reception (duty manager?) was so lovely when trying to sort rooms near to each other - she provided us all with a drink while she did this. She then came and got us to explain the rooms, and she took time to speak to my sister who was delighted. Unfortunately the next morning my sister had a fall in her room and couldn't get up. The young man on reception got another key and came to help us get her up which wasn't easy. At breakfast, Julia (again, Duty Manager?) came to see if she was ok and brought an ice pack for her knee which was rather sore. All the staff in the restaurant were very helpful in asking if they could get anything for her. All of these people are a credit to the hotel and I'm so grateful to them all. They went out of their way to assist us and nothing was too much trouble. You have my sincere thanks.

Dear Ms M., Thank you for taking the time to share your experience at Novotel Glasgow Centre. It is heartening to hear that our staff members made such a positive impact during your stay. We take great pride in our team’s commitment to exceptional service, and it is gratifying to know that they were able to assist you and your sister with care and attentiveness. We understand how a fall can be concerning, and I am pleased that our staff responded promptly to ensure your sister received the help she needed. Your recognition of their efforts will surely motivate them to continue providing outstanding hospitality. We strive to make each guest's stay comfortable and enjoyable, and it is rewarding to hear that we succeeded in doing so for you. Thank you once again for your kind words. We hope to welcome you and your family back in the future for another enjoyable stay. Best regards, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Charles M. Couples - Confirmed reviews ALL

Staff were great and the room was every thing you want. Clean, quiet and comfortable

Dear Mr M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the peaceful location as well as the cleanliness and comfort of your room. Your kind words about our staff are greatly appreciated. Best regards, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Rona M. Families - Confirmed reviews ALL

Much improved checkin by Hayden. Booked a night for My Mum and I to go To Kings Theatre. Had dinner in hotel which was good. Bar nice.

Dear Rona M., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the improved check-in experience, your dinner, and the bar atmosphere. We look forward to welcoming you and your mother back for another lovely visit. Best regards, Adele Novotel Glasgow Centre

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Room on the second floor, concourse carpets are dirty and smell. Very noisy with other bedrooms slamming shut.

Dear Guest, Thank you for sharing your experience with us. I regret to learn about the cleanliness issues with the carpets and the noise disturbances during your stay. Your feedback is invaluable, and we will take it into consideration for our ongoing improvements. Goodbye, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Spyridon C. Families - Confirmed reviews ALL

Clean room and friendly staff. I don’t need anything else.

Dear Mr C., Thank you for your kind feedback. We are delighted to hear that you enjoyed a comfortable stay and appreciated our location, cleanliness, and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 2.0/5

Lorna F. Families - Confirmed reviews ALL

tried to check in at 14.45 as had a reservation for 15.15 and then subsequent reservations, rooms were not ready ( people in front of me checked in) waited until 15.00. still not ready so had to leave for reservation, therefore couldn't check in until 10pm so didn't use free drinks as gold member , also asked for a birthday message to be placed in my daughters room , this wasn't done. considering i stay in one of your hotels numerous times a year i certainly didnt feel like a valued customer

Dear Mrs F., Thank you for your feedback regarding your recent stay with us. I sincerely apologise for the inconvenience you experienced during check-in. It is our standard practice to have rooms ready by the designated check-in time, and I regret that this was not the case during your visit. I also understand how disappointing it must have been for you not to receive the birthday message for your daughter. We strive to provide exceptional service to all our guests and it appears we fell short in this instance. Your loyalty as a frequent guest is greatly appreciated, and I assure you that your feedback will be taken into consideration as we continually work to improve our services. Best regards, Janice Novotel Glasgow Centre

Customer review rating 2.0/5

Andrew C. Families - Confirmed reviews ALL

The rate seemed very high - on check-in I queried the rate and after 3 separate staff members telling me there was no problem, finally a manger noted that they had added my deposit to the total amount due, not deducted it, so a difference of over £400. Our room was not serviced during our stay, and we ran out of toilet paper so asked for a new one - this never arrived (we had 2 rooms, so borrowed TP from the other room. I was initially told that I would have to pay £10 per hour for late check out (even though this is one of my All benefits). After challenging it, the fee was waived. The "orange juice" at breakfast is an overly-sweetened liquid that has never met any citrus fruit.

Customer review rating 1.5/5

Gary D. Friends - Confirmed reviews ALL

Having stayed in many Novotel and Sofotel hotels around the world, this one was showing its age. Worn rooms in need of a refresh. No air conditioning. Damaged bathroom facilities.

Dear Mr D., Thank you for your feedback regarding your recent stay. We appreciate your comments about the condition of the rooms and facilities. Your observations will be taken into consideration as we continuously strive to enhance our guests' experiences. Best regards, Janice Fisher Novotel Glasgow Centre

Customer review rating 5.0/5

Stephanie G. Friends - Confirmed reviews ALL

Very good! Got this hotel for cheap and was very impressed! Clean, comfy beds and polite staff! There was 2 fans in the room which was very helpful as it was very hot in Glasgow. Can’t complain about anything!

Dear Stephanie , Thank you for your positive feedback. We are delighted to hear that you found our hotel clean and comfortable, and that our staff made a favorable impression. We appreciate your comments and hope to welcome you back in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.0/5

Elaine W. Families - Confirmed reviews ALL

Staff friendly and helpful

Dear Elaine W., Thank you for your kind feedback. We are delighted to hear that you found our staff friendly and helpful. It is always our aim to provide a welcoming atmosphere for our guests. We look forward to welcoming you back in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.0/5

Gene M. Solo - Confirmed reviews ALL

I have stayed at this hotel twice before, am an Accor member and have found the hotel well located and comfortable. Hence the return visit.

Dear Mr M., Thank you for your kind words regarding your recent stay at Novotel Glasgow Centre. We are delighted to hear that our convenient location and comfort have encouraged your return visits. We appreciate your loyalty as an Accor member. Goodbye, and best regards, Janice Novotel Glasgow Centre

Customer review rating 5.0/5

Victoria D. Friends - Confirmed reviews ALL

Clean and comfortable stay. Staff were lovely and nothing too much bother. 2 mins walk from kings theatre where we were going. Very happy with our stay.

Dear Victoria D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our hotel comfortable and welcoming, and that our staff contributed to your enjoyable experience. We hope to welcome you back in the future. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.5/5

Hayman C. Friends - Confirmed reviews ALL

We arrived early and asked to drop our bags and they checked and said our room was ready. All staff we met were friendly and helpful and a very comfortable room and good nights sleep

Dear Ms Hayman, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our convenient location, the friendliness of our staff, and the comfort of your room. Your kind words motivate us to maintain high standards for our guests. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.0/5

Ross M. Families - Confirmed reviews ALL

Checking was very welcoming, thank you Craig. Lifts are small for a large hotel. Dinner was great. Breakfast was amazing, everything that you would want.

Dear Mr M., Thank you for your kind feedback. We are pleased to hear that you enjoyed the welcoming check-in experience and appreciated our dining options. Your comments regarding the lift size will be taken into consideration as we continuously strive to enhance our guest experience. Best regards, Janice Novotel Glasgow Centre

Customer review rating 4.5/5

Carole H. Friends - Confirmed reviews ALL

Room well equipped with iron, kettle, etc. the bed was very comfortable. Location was ideal and we appreciated getting car parking space in car park, very convenient.

Dear Carole , Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. Your appreciation for our amenities is greatly valued. Goodbye and best wishes, Janice Novotel Glasgow Centre

Other web-users rate our hotel

  • 581 reviews 8.8/10 Location
  • 924 reviews 6.4/10 Room
  • 783 reviews 8.8/10 Service
  • 24 reviews 4.1/10 WiFi
  • 379 reviews 6.2/10 Cleanliness
  • 295 reviews 7.3/10 Breakfast
  • 266 reviews 4/10 Amenities
  • 188 reviews 5.8/10 Vibe

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