ibis Styles Paris Gare de l'Est Château Landon 3 stars

Customer review rating (ALL Rating) 3.9/5 1,436 reviews

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1 et 3 rue de Château Landon, 75010 PARIS, France

Description

Hotel extras

  • 250m from Gare de l'Est (metro and trains)

  • A 10-minute walk from Gare du Nord

  • Designer hotel with a bar and large living space

  • Air-conditioned rooms with a view

  • A 5-minute walk from the Saint-Martin canal

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard triple room with 1 double bed and 1 single bed

Photo out of - Standard triple room with 1 double bed and 1 single bed

Room with 1 double bed and 1 single bed. Free WIFI and bathroom with bathtub.

Max. number of persons
3
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 14 m² / 150 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)
See availabilities

Going to Paris with co-workers or friends? Book a room with two single beds. After a day of sightseeing or meetings, connect your console to our TV with Chromecast for a great evening of movies or gaming.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Whether you're here on business or a solo getaway, this room has everything from a TV with Chromecast to a wheelchair-friendly bathroom. A good night's sleep's is guaranteed in our 47" wide single bed.

Max. number of persons
1
Area
From 8 m² / 86 sq ft

Bedding

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With a double bed and two single beds, this suite is ideal for families with two kids. Planning a trip with an infant? Ask for a baby crib. Then gather the whole crew for a bite to eat in our lounge area.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our triple rooms with 3 single beds appeal to groups of friends for a weekend in Paris as well as companies who want to organize seminars near two major European train stations.

Max. number of persons
3
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Paris Gare de l'Est Château Landon

1 et 3 rue de Château Landon
75010 PARIS
France

GPS:48.878845, 2.362408

Telephone
Fax +33 1 44 65 33 20
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 163 rooms
  • 5 rooms for people with reduced mobility
  • 163 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Play area
  • Foosball
  • Tourist guide for families

BAR VENDING MACHINE 

Photo out of - BAR VENDING MACHINE 

Meet up for a moment of tranquility, conviviality or creativity. Enjoy our drinks menu from the lounge's wicker chairs or the large loft space with foosball. The kids' area will keep little ones occupied.

Bar Type
BAR
Telephone +33 1 44 65 33 33

Meet up for a moment of tranquility, conviviality or creativity. Enjoy our drinks menu from the lounge's wicker chairs or the large loft space with foosball. The kids' area will keep little ones occupied.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,436 reviews

Customer review rating 4.0/5

Laura J. B. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Peter H. P. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Jack R. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Paul D. C. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Stephanie R. Families - Confirmed reviews ALL

Dear Stéphanie, Thank you for taking the time to share your experience with us. We are pleased to know that you found your room comfortable and appreciated the quality of our breakfast. We are, however, sorry to hear that the cleanliness of the hallway did not meet your expectations. Your comment has been noted and will be shared with our housekeeping team. We sincerely apologize for the inconvenience caused by someone attempting to enter your room before the scheduled check-out time. We fully understand that this can be unsettling, especially as our check-out time is at 12:00 p.m. We will review this matter with the relevant team to ensure that this does not happen again. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Amélie

Customer review rating 4.0/5

Peter H. P. Families - Confirmed reviews ALL

Had a lovely stay, Staff was friendly, Room was clear, The maids were helpful, Loved the Continental Breakfast, Kept topping up with fresh food, The staff were also very helpful. Would definitely stay again

Customer review rating 3.5/5

Jack R. Friends - Confirmed reviews ALL

The room was advertised as being accessible so I booked it as I am disabled. It was fine for me but not if you are a wheelchair user as there is no space for a chair to manoeuvre around and also doesn't have an accessible bathroom. The room was fine, outdated a bit. The bedside tables were falling off the walls and things would slide off them. The bathroom only had one small light that barely did anything and the mirror light didn't help much either, but it was useable. As we were out most of the day, none of this was a bother for us, but it is good to know for others who may book. Easy access to public transport, lots of local shops and restaurants around, and the area of Paris is also very nice too. We enjoyed our stay, right up until the end. We checked out at 3pm as I am a silver member, sat in the lobby for an hour before deciding to drop our bags in the luggage storage so we can go and get food. The receptionist was very rude and should not be working in customer service. She asked us if we checked out that say and we said yes, then asked us "why didn't we drop our bags off when we checked out?". She also kept rolling her eyes expecting us to be able to know exactly where she wanted us to go, where she wanted us to put our bags, and just seemed angry that we had spoken to her at all. Her colleague that I spoke to later was perfectly lovely, so I don't understand why we were treated so rudely at first. As a hotel receptionist myself, I wouldn't dare speak to a guest in such a way. I did not take the receptionists name as I don't believe in direct confrontation (and no one wears name badges anyway) but I do hope that the front office management speak to their team and remind them that this is Accor and they have a standard to maintain.

Customer review rating 3.0/5

Paul D. C. Business - Confirmed reviews ALL

great staff but outdated rooms - that really need to be revisited

Customer review rating 3.0/5

Stephanie R. Families - Confirmed reviews ALL

The hallway to the room is quite dirty. Rooms are okay. Breakfast was decent not much options but good quality. It was around before 11am on my checked out date that someone is opening my door but checked out is at 12:00.

Dear Stéphanie, Thank you for taking the time to share your experience with us. We are pleased to know that you found your room comfortable and appreciated the quality of our breakfast. We are, however, sorry to hear that the cleanliness of the hallway did not meet your expectations. Your comment has been noted and will be shared with our housekeeping team. We sincerely apologize for the inconvenience caused by someone attempting to enter your room before the scheduled check-out time. We fully understand that this can be unsettling, especially as our check-out time is at 12:00 p.m. We will review this matter with the relevant team to ensure that this does not happen again. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Amélie

Customer review rating 3.0/5

Esther P. C. Couples - Confirmed reviews ALL

Although well located, and the temperature at the lobby is well maintained at 19 degrees, there temperature in the rooms are at 25 which force passengers to open the windows to get some fresh air but the noise caused by the trains makes it hard to relax, work or even sleep. The breakfast and staff are the saviours of our stay. It’s a pity because if the temperature would be maintained at 19 degrees like mentioned on the different boards, it would be a fantastic stay!

Dear Esther P., Thank for sharing your experience with us. We are sorry to hear that the temperature in your room, as well as the noise from the nearby railway tracks, affected your stay and comfort. We fully understand how these inconveniences may have made it difficult for you to relax, work or sleep. Your comments regarding the room temperature have been taken into consideration and will be shared with the relevant departments. In such a situation, please do not hesitate to contact our reception team, who are available 24/7 and will be happy to assist you and find a suitable solution to ensure your comfort. Nevertheless, we are pleased to know that you appreciated our location, breakfast and the service provided by our team. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Amélie

Customer review rating 2.5/5

Geke L. Couples - Confirmed reviews ALL

While the hotel itself is acceptable, the neighbourhood is awful, I do not recommend going out while it's dark. The room has the bare bare minimum and isn't in a great state.

Dear Geke L., Thank you for taking the time to share your feedback. We are pleased to hear that you found the hotel itself acceptable, but we are sorry that the neighbourhood and the condition of your room did not meet your expectations. We take your comments regarding the room and its general condition seriously. Your feedback has been shared with our team so that the necessary checks can be carried out and we can continue to improve the comfort and quality of our rooms. Regarding the neighbourhood, we understand that the surroundings may not have been to your liking, particularly in the evening. We are nevertheless sorry that this affected your overall experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Best regards, Samia ibis Styles Paris Gare de l'Est Château Landon

Customer review rating 4.0/5

Ian N. Families - Confirmed reviews ALL

Excellent

Customer review rating 3.5/5

Sydney K. Friends - Confirmed reviews ALL

Friendly workers, good location, quiet space. Rooms are a little bit outdated, breakfast could have more variation (not so big points) Little tip: Your Cheese slices are to big for a sandwich 😄🫶🏼 Best

Customer review rating 3.0/5

Andrew W. Families - Confirmed reviews ALL

No where near the 'standard and style' of other Ibis Styles we have stayed in

Customer review rating 4.5/5

Sarah S. Families - Confirmed reviews ALL

Well located, good rooms. Good breakfast, friendly staff.

Customer review rating 4.0/5

Cristin M. S. G. Families - Confirmed reviews ALL

I stayed for only one night, but my stay was very pleasant. The staff was helpful throughout, the beds were very comfortable, the breakfast was very comprehensive, and the location was excellent.

Customer review rating 3.0/5

Katarzyna E. M. K. Families - Confirmed reviews ALL

For the price we paid, it was fine. But the hotel is not clean, no drinking/bottled water in the room. Very poor breakfast, except boiled eggs, nothing warm to eat.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hi, the staff were nice and the room was clean. The air conditioning didn't work which made it very hard to sleep... especially as we had the kids. We asked for sheets, but they didn't have enough so had to use doona covers. The breakfast was really good and close to the train station which was helpful.

Customer review rating 3.5/5

Amy E. H. Couples - Confirmed reviews ALL

Very basic room in a great location - impossible to open windows because of location (literally right over train tracks) but grand if you kept the windows shut and the A/C on (though it never cooled the room down by much - it was fine). Our door seemed like it closed when you left, but did not - it stayed open unless you actually pulled it shut. The door handle on the bathroom came off but was fixed once we notified the front desk. We really enjoyed the breakfast buffet

Dear Amy, Thank you for taking the time to share your thoughts about your recent stay with us. I'm delighted to hear that you enjoyed our breakfast buffet and found our location convenient for your needs. I understand your concerns regarding the room's ventilation and the door issues you experienced. While our location provides easy access to transport, it can indeed impact how much you can open the windows. I appreciate your feedback about the air conditioning; we strive to ensure our guests are comfortable and will take your comments into consideration as we look for ways to enhance our services. Regarding the bathroom door handle, I'm glad to hear that our team was able to promptly assist you. We aim to respond quickly to maintenance issues to ensure our guests have a pleasant experience. I’ll make sure to remind our team about the importance of thoroughly checking room doors to ensure they’re secure upon departure. Thank you again for your insights, Amy. We hope to welcome you back in the future so you can enjoy even more of what we have to offer. Warm regards, Rachel M. The Management

Customer review rating 1.0/5

Anselm C. K. K. Families - Confirmed reviews ALL

Good location but no air con

Customer review rating 2.0/5

Monika B. E. Families - Confirmed reviews ALL

Poor breakfast and quality of the rooms. Had to wait for the room longer than expected.

Dear Monika B., Thank you for sharing your feedback with us. I'm truly sorry to hear about the delays you experienced during check-in and the room availability. We strive to ensure our guests enjoy a pleasant stay, and I regret that we fell short in your case. Your comments on breakfast and room quality are noted, and we’ll take them into consideration as we continue to improve our services. Best wishes, Rachel M. The Management

Customer review rating 3.0/5

Tarja R. Families - Confirmed reviews ALL

Location ok, railroad made some noise. Hot rooms. Breakfast crowded and very poorly organized.

Hi Tarja, Thanks for sharing your thoughts with us. I’m glad to hear you found our location convenient, but I'm sorry to learn that the noise and room temperatures affected your stay. We strive to provide a pleasant breakfast experience, and I appreciate your feedback about the organization during busy times. Your comments help us improve, and I hope we can welcome you back for a better experience in the future. Best regards, Rachel M. Management

Customer review rating 3.5/5

Emile T. Families - Confirmed reviews ALL

Hotel is not up to the Ibis standard we are used to. Interior is a bit run down and airconditioning in the room was terrible.

Dear Emile, Thank you for sharing your thoughts with us! I’m glad to hear you found our location convenient and comfortable. I truly appreciate your feedback regarding the interior and air conditioning. We strive to maintain our Ibis standards, and I’ll be sure to share your comments with our team to enhance the experience for our guests. I hope we can welcome you back for a more pleasant stay in the future. Warm regards, Rachel M. The Management

Customer review rating 0.5/5

Shuoqing Z. Families - Confirmed reviews ALL

Inconsistent response from reception. No communication as different reception wouldnt not agree with the their colleagues: happened 3 times. Air con didn't work. Room cards don't work despite replaced 4times. Charge 3 euro for shaver kit. The welcome drink voucher didn't load up but the reception didn't want to help. Rooms not clean. Not enough plates prepared for the breakfast buffers and plates had food stains.

Dear Shuoqing, Thank you for sharing your feedback with us. I’m truly sorry to hear about your experience during your stay. It sounds like we missed the mark in several areas, and I can understand how frustrating that must have been. I appreciate your comments regarding the reception staff. We strive for consistency in our service, and I’ll be addressing this with our team to ensure better communication moving forward. I'm also sorry to hear about the issues with your air conditioning and room cards. It's certainly not the experience we want for our guests. As for the welcome drink voucher, I regret that it wasn’t resolved to your satisfaction; we want to ensure everyone enjoys their visit. Cleanliness is a top priority for us, and I’m sorry that we fell short during your stay. I’ll be sure to discuss your feedback about the breakfast setup with our kitchen team to improve our service. Thank you again for bringing these matters to my attention. Your feedback is invaluable in helping us enhance our guest experience. Please note that Marilotte, our Front Office Manager, will get in touch with you as soon as possible. Warm regards, Rachel M. The Management

Other web-users rate our hotel

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  • 12 reviews 7.3/10 WiFi
  • 891 reviews 7/10 Breakfast
  • 511 reviews 5.1/10 Cleanliness
  • 251 reviews 3.7/10 Vibe
  • 204 reviews 4.8/10 Food

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