Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 3,374 reviews

Best price
guarantee
Mercure Paris Gare de Lyon TGV hotel - Image 1
Mercure Paris Gare de Lyon TGV hotel - Image 2
Mercure Paris Gare de Lyon TGV hotel - Image 3
Mercure Paris Gare de Lyon TGV hotel - Image 4
2 place Louis Armand, 75012 PARIS, France

Description

Hotel extras

  • In the heart of Paris, direct link to Orly airport - metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior room with two single beds

Photo out of - Superior room with two single beds

Enjoy ultra-comfortable Mercure bedding in this colorful room. Bathroom with tub only, WIFI, TV with Chromecast, safe, air conditioning, kettle, courtesy tray (teas, water). On the lower floors only.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Treat yourself to the experience of our premium comfort room with exclusive Mercure high-end bedding. Nespresso machine, free WiFi and minibar, 42" TV with Chromecast. Bathroom with shower. Sleeps up to 2 people.

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Hair dryer
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy a high-quality room with upscale Mercure bedding and sofa-bed, plus Nespresso machine, free WIFI and mini-bar, 42" TV with Chromecast, bathroom with shower or bathtub. Up to 2 adults and 1 child.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 PARIS
France

GPS:48.844779, 2.372532

Telephone
Fax +33 1 43 47 41 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 315 rooms
  • 8 rooms for people with reduced mobility
  • 315 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Pets

Pets allowed Additional charge

Catering

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Well-being

Fitness center

  • On site

CORNER STATION

Photo out of - CORNER STATION

Enjoy a drink on the terrace or coffee in the warmth. On the spot or to take away. Discover a home-made menu with varied and fresh products.

Bar Type
SNACK BAR
Capacity
30
Accessibility
Accessible service
Telephone +33 1 43 44 84 84

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Enjoy a drink on the terrace or coffee in the warmth. On the spot or to take away. Discover a home-made menu with varied and fresh products.

Start your day on the right foot with our breakfast offers. Choose from our all-you-can-eat buffet with a variety of organic and eco-responsible products. You prefer not to get out of bed? Ask for breakfast in your room.

The fitness center at Mercure Paris Gare de Lyon TGV offers weight & cardio equipment incl. elliptical trainers, exercise bikes & treadmills, equipped with TV screens. Access is exclusive to hotel guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,374 reviews

Customer review rating 1.5/5

Petro F. Business - Confirmed reviews ALL

Dear Petro, Thank you for taking the time to share your feedback. We are somewhat surprised by the comments you have made about our hotel, as the property has undergone several renovation projects over the years. We would nevertheless like to better understand your experience, particularly regarding the condition of the rooms you mention. We invite you to contact us at h1… with more details about what you found unsatisfactory in the rooms, so that we can look into it. Regarding breakfast, we are also surprised by your comment about the limited choice, as our buffet offers a relatively wide selection of warm and cold dishes, pastries, breads, drinks. We would therefore appreciate it if you could let us know what you felt was missing from the breakfast offering, as your feedback would help us better understand your expectations. Finally, we are sorry to hear about your comments regarding cleanliness. Your feedback has already been shared with our Housekeeping Manager so that the necessary checks and corrective actions can be carried out promptly. We hope you will give us the opportunity to better understand your experience and address the points you have raised. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Florent J. Business - Confirmed reviews ALL

Bonjour Florent, We would like to thank you for your feedback. We are delighted that you noticed how responsive our team was upon your arrival during peak periods. Your comment will be shared with the team present that day. We hope to have the pleasure of welcoming you again during your next stay in Paris. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 3.0/5

Isabelle D. Business - Confirmed reviews ALL

Dear Isabelle, Thank you for taking the time to share your feedback. We are sorry to hear that the cleanliness of your room did not fully meet your expectations. We would appreciate it if you could contact us at h1… to let us know more specifically what could have been improved in your room. This would allow us to better understand what happened and follow up with the relevant teams. We will also make sure that your comments regarding the welcome you received are shared with our Reception Manager. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Sally A. Couples - Confirmed reviews ALL

Dear Sally, Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and convenient for your early train departure. Our team appreciates your kind words regarding their service, and we hope to welcome you back in the future. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Denis M. Couples - Confirmed reviews ALL

Dear Denis, Thank you for your positive feedback regarding the location of our hotel. We are pleased to hear that you found it accessible to the railway station and nearby amenities. We hope to welcome you back in the future for another pleasant stay. Émile - Quality Service Mercure Paris Gare de Lyon

Dear Petro, Thank you for taking the time to share your feedback. We are somewhat surprised by the comments you have made about our hotel, as the property has undergone several renovation projects over the years. We would nevertheless like to better understand your experience, particularly regarding the condition of the rooms you mention. We invite you to contact us at h1… with more details about what you found unsatisfactory in the rooms, so that we can look into it. Regarding breakfast, we are also surprised by your comment about the limited choice, as our buffet offers a relatively wide selection of warm and cold dishes, pastries, breads, drinks. We would therefore appreciate it if you could let us know what you felt was missing from the breakfast offering, as your feedback would help us better understand your expectations. Finally, we are sorry to hear about your comments regarding cleanliness. Your feedback has already been shared with our Housekeeping Manager so that the necessary checks and corrective actions can be carried out promptly. We hope you will give us the opportunity to better understand your experience and address the points you have raised. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Florent J. Business - Confirmed reviews ALL

A lot of persons arriving at the same time but the staff created temporary desks to serve the customers quicker - Good practice

Bonjour Florent, We would like to thank you for your feedback. We are delighted that you noticed how responsive our team was upon your arrival during peak periods. Your comment will be shared with the team present that day. We hope to have the pleasure of welcoming you again during your next stay in Paris. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 3.0/5

Isabelle D. Business - Confirmed reviews ALL

The cleanliness of the room could have been much better. Ok overall.

Dear Isabelle, Thank you for taking the time to share your feedback. We are sorry to hear that the cleanliness of your room did not fully meet your expectations. We would appreciate it if you could contact us at h1… to let us know more specifically what could have been improved in your room. This would allow us to better understand what happened and follow up with the relevant teams. We will also make sure that your comments regarding the welcome you received are shared with our Reception Manager. We hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Sally A. Couples - Confirmed reviews ALL

We had a train booked from Gare de Lyon very early in the am so this hotel was a perfect place to stay the night before. The room was comfortable, quiet and the staff were friendly.

Dear Sally, Thank you for your positive feedback. We are delighted to hear that you found our hotel comfortable and convenient for your early train departure. Our team appreciates your kind words regarding their service, and we hope to welcome you back in the future. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Denis M. Couples - Confirmed reviews ALL

After battling the Paris metro (the green line was cancelled that day) we managed to find our way to the station.

Dear Denis, Thank you for your positive feedback regarding the location of our hotel. We are pleased to hear that you found it accessible to the railway station and nearby amenities. We hope to welcome you back in the future for another pleasant stay. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Rajeev M. Business - Confirmed reviews ALL

Great front desk staff, very helpful. Having a water fountain (still and sparkling) for refilling was a great bonus. Breakfast options were very good.

Dear Rajeev, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our location, the help from our front desk team, and the breakfast options. We're glad that you enjoyed the water fountain facility as well. We hope to have the pleasure of welcoming you again soon. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Geke L. Couples - Confirmed reviews ALL

Comfy room, good facilities, air con not very strong but aside from that great

Dear Geke, Thank you for your kind words regarding your recent stay. We are pleased to hear that you found the room comfortable and enjoyed the facilities. We appreciate your feedback about the air conditioning and will make sure that our technical team sees to it. We look forward to welcoming you again. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Typhaine B. Business - Confirmed reviews ALL

Perfect location, wonderful breakfast

Dear Typhaine, Thank you for your positive feedback regarding our location and breakfast offerings. We are delighted to hear that you enjoyed your stay and appreciated these aspects of our hotel. We hope to have the pleasure of welcoming you again soon. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 2.0/5

Cheryl D. G. Families - Confirmed reviews ALL

No working Air Conditioning and the staff opened our windows leaving us to hear the street noise all night long

Dear Mrs G, We sincerely apologize for the discomfort you experienced during your stay. We did experience a temporary issue with our air-conditioning system, and we are truly sorry for the inconvenience this may have caused during your stay. Please note that we have contacted you by email to follow up personally and discuss the situation with you. We hope to have the opportunity to regain your trust in the future. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 3.5/5

Simone N. Solo - Confirmed reviews ALL

Fabulous staff. Cosy room. Thankfully I got an upgrade due to my membership, and availability. Hearing the trains wasn’t an issue due to being on the 7th floor. The only downside are the rooms are not sound proof.

Dear Simone, Thank you very much for your kind words, particularly regarding our team and the complimentary upgrade you received thanks to your membership and availability. We are delighted to hear that you enjoyed your cosy room, that the location on the 7th floor allowed you to have a peaceful stay. We are sorry to hear that you experienced some soundproofing trouble. Our reception team is available 24/24H and remains at your disposal should you experience any discomfort during your stay, so that we can look for a suitable solution, such as a room change, subject to availability. We hope to have the pleasure of welcoming you back to Mercure Paris Gare de Lyon for another enjoyable stay. Léa – Service Qualité Mercure Paris Gare de Lyon

Customer review rating 4.0/5

Sasha O. Couples - Confirmed reviews ALL

A lovely hotel, easily accessible by RER and Metro, thus opening up various Paris regions. Very friendly staff. The only downside was a poor breakfast as exampled by terrible powdered scrambled eggs.

Customer review rating 4.0/5

Peter D. Couples - Confirmed reviews ALL

Staff could have been more friendly and welcoming

Dear Peter, Thank you for your feedback regarding your recent stay. It is gratifying to hear that you appreciated our convenient location. However, we regret that the demeanor of some of our staff did not meet your expectations. We value your comments and will address this aspect of our service to ensure continuous improvement. If you would be open to sharing a bit more detail with us directly, please feel free to send an email to h1… Warm regards, Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Neil G. Couples - Confirmed reviews ALL

Lovely hotel, reasonably priced and the staff were great. Excellent breakfast.

Dear Neil, Thank you for your kind words regarding our location, accommodation, and staff. We are delighted to hear that you enjoyed our breakfast and found our hotel to be reasonably priced. Your feedback is greatly appreciated, and we hope to welcome you back soon. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.0/5

Arthur C. Families - Confirmed reviews ALL

Perfect stay, we will be back at the end of the year

Dear Arthur, Thank you for your positive feedback. We are delighted to hear that you had a perfect stay with us and we look forward to welcoming you back at the end of the year. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.0/5

Tai-yuan C. Couples - Confirmed reviews ALL

The location of your hotel is wonderful, and the key cards look great with a really stylish design—I also loved the complimentary Perrier. While people can sit in the lobby without ordering, every table has a menu on it; adding a small note to clarify that ordering is optional would be very helpful.

Customer review rating 4.5/5

Amit M. Families - Confirmed reviews ALL

Why haven’t you booked this, if you are reading this review, you should not wait. Hotel is right next to Gare De Lyon, smart way to travel around Paris. Take metro, RER or sncf, it’s all here. Amazing lobby on Mezzanine level, rooms are superb. Having stayed at another hotel in Paris as an American tourist, this hotel hits the home run.

Dear Amit, Thank you so much for your wonderful review! We are absolutely thrilled to read that we hit a "home run" for your stay with us. It is fantastic to know that our convenient location, welcoming lobby, and comfortable rooms all lived up to your expectations. Your full recommendation means a lot to our entire team. We look forward to welcoming you back for another winning stay at Mercure Paris Gare de Lyon! Best regards, Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Nisryn R. Business - Confirmed reviews ALL

I’m used to this hotel & it’s always a pleasure to be here

Dear Nisryn, Thank you for your kind words. We are delighted to know that you consistently enjoy your stays with us and that Mercure Paris Gare de Lyon meets your expectations. We look forward to welcoming you back on your next visit. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 5.0/5

Manuel V. Friends - Confirmed reviews ALL

Stay was very quiet and comfortable and location was great! The rooms are a bit small, but they are clean, air-conditioned, and contain everything you might want (mini-fridge, coffee-maker, en-suite shower & toilet, closet, chair, desk, television screen, etc.) Small coffee shop downstairs sold breakfast pastries in the morning, and beer, wine, and cocktails at night. Extremely easy access from train station (hotel is attached to the train. station building), and Metro is less than a block away. Restaurants, stores, shops, surround the hotel. Great place to stay. Highly recommend.

Dear Manuel, Thank you for your wonderful review. We are delighted to hear that you found our location convenient and enjoyed the comfort of your stay. Your positive remarks about our amenities, including the cleanliness and air-conditioning in the rooms, are truly appreciated. It is also gratifying to know that our coffee shop added to your experience with its offerings. We aim to provide a pleasant environment for our guests, and your recommendation means a lot to us. We hope to welcome you back in the future for another enjoyable stay. Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.0/5

Peter W. Couples - Confirmed reviews ALL

Location was perfect. We only used the room, perfectly fine. Would happily stay again when transiting the station

Dear Peter, Thank you for your positive feedback! We are delighted to hear that our location suited your needs for your early train and that you found the room satisfactory. As an ALL Gold member, your continued loyalty is truly appreciated by our entire team. We look forward to welcoming you back to Mercure Paris Gare de Lyon during your next transit! Best regards, Émile - Quality Service Mercure Paris Gare de Lyon

Customer review rating 4.5/5

Patricia N. Families - Confirmed reviews ALL

We stayed here as an overnight stop on our train trip via Paris to Barcelona. A lovely hotel with very friendly staff. The rooms are small but really clean, tidy and had all we needed for our overnight stay. It was great that the hotel offers twin rooms. We loved sitting in the bar area watching the first bit of rain with a lovely glass of red

Dear Patricia, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be a lovely stopover during your journey to Barcelona. It is wonderful to know that our friendly staff, clean rooms, and the bar area contributed positively to your experience. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. Émile - Quality Service Mercure Paris Gare de Lyon

Other web-users rate our hotel

  • 1,704 reviews 9.6/10 Location
  • 1,926 reviews 7/10 Room
  • 2,514 reviews 9.1/10 Service
  • 22 reviews 8.9/10 WiFi
  • 1,064 reviews 5.1/10 Comfort
  • 646 reviews 8.7/10 Cleanliness
  • 637 reviews 8.7/10 Breakfast
  • 25 reviews 3.6/10 Wellness Area

Powered by Trustyou

Frequently asked questions

Our other establishments nearby