ibis Paris Porte d'Italie 3 stars

Customer review rating (ALL Rating) 4.0/5 893 reviews

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ibis Paris Porte d'Italie - Image 1
ibis Paris Porte d'Italie - Image 2
ibis Paris Porte d'Italie - Image 3
ibis Paris Porte d'Italie - Image 4
13, rue du Val de Marne, 94250 GENTILLY, France

Description

Hotel extras

  • Sweet Bed by ibis Styles quality bedding

  • 8 meeting facilities and seminar rooms

  • ibis Kitchen restaurant on site

  • Delicious breakfast served in our restaurant from 6:30 am

  • Stade Charléty 5 minutes away, direct access to airports

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

The practical and inviting ibis room, with the new Sweet Bed by ibis bedding, has everything you need to enjoy your stay: twin beds, desk, Internet, TV with all the main channels and a bathroom.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

With the new "Sweet Bed by ibis" bedding, the warm and practical ibis room has everything you need. For up to 2 adults + 1 child (under 12) or 1 adult + 2 children (under 12)

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Twin bed(s) x1

Desk and bed set(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

With the new "Sweet Bed by ibis" bedding, the warm and practical ibis room has everything you need. For up to 2 adults + 1 child (under 12) or 1 adult + 2 children (under 12)

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Queen size bed(s) x1

Desk and bed set(s) x1

Extra bed in room for child on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Paris Porte d'Italie

13, rue du Val de Marne
94250 GENTILLY
France

GPS:48.81763, 2.351237

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 283 rooms
  • 7 rooms for people with reduced mobility
  • 283 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Board games available
  • On site
  • Indoor parking
  • Private
  • 72 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.8 m / 5.906 ft

  • Parking pricing: 16.80 € 16.8 EUR Per day

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Park with sand pit
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

IBIS KITCHEN RESTAURANT

Photo out of - IBIS KITCHEN RESTAURANT

In a welcoming atmosphere, come and enjoy our buffet options. Every evening, Monday through Sunday, you can check out our menu at the entrance of our restaurant or by scanning our QR code!

Cooking style
French
Capacity
180
Accessibility
Accessible service
94250 Gentilly, France
Telephone +33 1 49 69 94 94
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu

In a welcoming atmosphere, come and enjoy our buffet options. Every evening, Monday through Sunday, you can check out our menu at the entrance of our restaurant or by scanning our QR code!

The Bar: a friendly place to get together at any time of day.

Start your day with our all-you-can-eat buffet including bread, pastries, fruit, cold cuts, eggs, cereals, etc.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  893 reviews

Customer review rating 4.0/5

Isabelle A. Business - Confirmed reviews ALL

Bonjour Madame A, Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié la proximité de votre lieu de travail ainsi que le calme de notre hôtel. Au plaisir de vous accueillir à nouveau à l’ibis Paris Porte d’Italie ! Belle journée, Aurore

Customer review rating 4.5/5

Adele U. R. Solo - Confirmed reviews ALL

Dear Mrs U, Thank you very much for your lovely feedback! We’re delighted that you enjoyed your stay at ibis Paris Porte d’Italie and appreciated our location between two convenient metro stations. We’re also very pleased to hear that you felt safe and were satisfied with the cleanliness of your room. We hope to welcome you back on your next visit to Paris! Have a great day, Aurore

Customer review rating 4.5/5

Robert G. Solo - Confirmed reviews ALL

Dear Mr G, Thank you very much for your detailed feedback! 😊 We’re delighted to hear that you had a good stay and appreciated the friendliness and efficiency of our reception and bar teams, as well as our bar and breakfast areas. We also appreciate your suggestions. Tea and coffee facilities are not part of the standard equipment in our rooms, but we understand that this would have been a welcome addition. We’ll also share your preference for Kellogg’s Corn Flakes with our breakfast team! 🥣 We hope to have the pleasure of welcoming you back soon! Have a lovely day, Aurore

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Mrs O, Thank you very much for your kind review! 😊 We are delighted to hear that you enjoyed a comfortable stay and appreciated our 24-hour reception and bar, as well as the friendliness of our team. It’s wonderful to know that we were able to provide everything you needed during your stay. We hope to have the pleasure of welcoming you back very soon! Have a lovely day, Aurore

Customer review rating 5.0/5

Domenico C. Business - Confirmed reviews ALL

Dear Mr C, Thank you very much for your kind review! 😊 We are delighted to hear that you enjoyed our convenient location, the cleanliness of the hotel, and the quality of our service. It is especially rewarding to know that, during your business trip, you were able to relax and enjoy a satisfying meal. Your positive feedback is a great encouragement for our entire team. We look forward to welcoming you back on your next visit! Have a lovely day, Aurore

Bonjour Madame A, Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié la proximité de votre lieu de travail ainsi que le calme de notre hôtel. Au plaisir de vous accueillir à nouveau à l’ibis Paris Porte d’Italie ! Belle journée, Aurore

Customer review rating 4.5/5

Adele U. R. Solo - Confirmed reviews ALL

I felt very safe and the cleaning was perfect.

Dear Mrs U, Thank you very much for your lovely feedback! We’re delighted that you enjoyed your stay at ibis Paris Porte d’Italie and appreciated our location between two convenient metro stations. We’re also very pleased to hear that you felt safe and were satisfied with the cleanliness of your room. We hope to welcome you back on your next visit to Paris! Have a great day, Aurore

Customer review rating 4.5/5

Robert G. Solo - Confirmed reviews ALL

I had a good stay with you. The reception and bar staff were friendly and efficient. The bar and breakfast rooms were also very good. Two things would have made it better: 1) coffee and tea facilities in my room. 2) Kelloggs Corn Flakes in the breakfast selection. You had another brand of corn flakes. This is one thing where the "proper" brand (Kelloggs) is noticeably better than all the copy brands.

Dear Mr G, Thank you very much for your detailed feedback! 😊 We’re delighted to hear that you had a good stay and appreciated the friendliness and efficiency of our reception and bar teams, as well as our bar and breakfast areas. We also appreciate your suggestions. Tea and coffee facilities are not part of the standard equipment in our rooms, but we understand that this would have been a welcome addition. We’ll also share your preference for Kellogg’s Corn Flakes with our breakfast team! 🥣 We hope to have the pleasure of welcoming you back soon! Have a lovely day, Aurore

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Comfortable stay, all I needed. Very friendly staff.

Dear Mrs O, Thank you very much for your kind review! 😊 We are delighted to hear that you enjoyed a comfortable stay and appreciated our 24-hour reception and bar, as well as the friendliness of our team. It’s wonderful to know that we were able to provide everything you needed during your stay. We hope to have the pleasure of welcoming you back very soon! Have a lovely day, Aurore

Customer review rating 5.0/5

Domenico C. Business - Confirmed reviews ALL

I went for work and was able to get some rest and have a satisfying meal.

Dear Mr C, Thank you very much for your kind review! 😊 We are delighted to hear that you enjoyed our convenient location, the cleanliness of the hotel, and the quality of our service. It is especially rewarding to know that, during your business trip, you were able to relax and enjoy a satisfying meal. Your positive feedback is a great encouragement for our entire team. We look forward to welcoming you back on your next visit! Have a lovely day, Aurore

Customer review rating 3.5/5

Florian C. Families - Confirmed reviews ALL

It was a bit warm in the room unfortunately when we arrived at 4pm as the AC was struggling but for the night that was ok.

Dear Guest, Thank you for sharing your feedback 😊 We are sorry to hear that the room felt a bit warm on your arrival at 4pm and that the air conditioning seemed to struggle at that time. We understand that this can be uncomfortable, especially after a journey. Regarding the air conditioning, we would like to clarify that our system was operating during your stay. However, due to exceptionally high outdoor temperatures, it can sometimes take time for the room temperature to fully adjust, particularly in the early afternoon. We are glad to hear that it was more comfortable during the night. Thank you again for your comments, and we hope to have the pleasure of welcoming you back in better conditions soon, Have a great day, Aurore

Customer review rating 4.5/5

Fiona M. Families - Confirmed reviews ALL

Lovely room with easy access shower. Food was amazing and plentiful selection in the buffet. The morning coisants were the best I’ve ever tasted.

Dear Guest, Thank you so much for your wonderful feedback 😊 We are delighted to hear that you enjoyed your stay, especially the comfort of your room and the easy-access shower. It’s also fantastic to know that you appreciated the buffet selection and quality of the food. We’re especially pleased that our morning croissants stood out as the best you’ve ever tasted — that is a compliment our kitchen team will be very proud to hear! We truly appreciate your kind words and hope to have the pleasure of welcoming you back very soon. Have a lovely day, Aurore

Customer review rating 4.0/5

Iulian I. Business - Confirmed reviews ALL

I ve been surprised by the high prices per night, but the hotel was decent and the breakfast good. Very clean spot.

Dear Guest, Thank you for your feedback 😊 We are pleased to hear that you found the hotel clean, enjoyed the breakfast, and had a positive overall experience during your stay. We understand your comments regarding the room rates and appreciate your perspective. Prices can vary depending on the season, demand, and events taking place in Paris, but we always strive to offer the best possible balance between comfort, service, and value. Thank you for highlighting the cleanliness of the hotel, which is an area we place great importance on. We hope to have the pleasure of welcoming you again on a future visit to Paris! Have a wonderful day, Aurore

Customer review rating 3.0/5

Carlos G. Business - Confirmed reviews ALL

A good experience in general, but Paris was very hot those days, and the Air Conditioning in the room was basically warm air. I asked at the front desk and they told me there is a government regulation that sets minimum AC temperature at 25 degrees. I am very sure the air coming out of the vent was considerably warmer than that. It was very difficult to sleep

Dear Guest, Thank you for sharing your experience. We are pleased to hear that you had a good experience overall. However, we are sorry that the room temperature affected your comfort and made it difficult for you to sleep during your stay. We would like to clarify that our air conditioning system was operating during this period. However, due to the exceptionally high outdoor temperatures, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that this situation may have been uncomfortable and regret the inconvenience caused. Thank you for your feedback, as it helps us continue to improve our guest's experience. Have a great day, Aurore

Customer review rating 1.0/5

Jens V. Business - Confirmed reviews ALL

The room was extremely warm. Couldn't sleep, unless with windows open (but the location is close to a highway)

Dear Guest, Thank you for your feedback. We are sorry that the room temperature affected the quality of your sleep. Please note that our air conditioning system is functioning properly; however, due to the exceptionally high outdoor temperatures during your stay, it was unfortunately difficult for the building to cool the rooms to a lower temperature. We understand that opening the windows was not an ideal solution because of the outside noise. Thank you again for your understanding and for sharing your experience with us. Have a great day, Aurore

Customer review rating 1.0/5

Paul W. Business - Confirmed reviews ALL

The location is not close to Porte Italie. The rooms are poor with few power sockets The restaurant food is well below average

Dear Guest, Thank you for your feedback. We are sorry to hear that the location, room equipment, and restaurant experience did not meet your expectations. We take note of your comments regarding your perception of the restaurant quality. Your remarks have been shared with the relevant teams as part of our ongoing efforts to improve our guests’ experience. Have a great day, Aurore

Customer review rating 2.5/5

Shulin L. Couples - Confirmed reviews ALL

We arrived late for the check in so had to wait for about 15mins as there was only one receptionist. The water tap in the room was broken first day with water splashing everywhere. The toilet flushing was also broken, some times it worked sometime it didn’t. The technician came and fix the second day but only the water tap was fixed, the flushing still remained broken. There was no socket at the bed side.

Dear Mrs, Thank you for your feedback. We are sorry for the inconvenience you experienced during your stay, especially the waiting time at check-in and the maintenance issues in your room. We understand how frustrating it must have been to deal with the broken tap and the toilet flushing problem, particularly as the issue was not fully resolved after the technician’s intervention. We also take note of your remark regarding the lack of bedside sockets. Your comments have been shared with the relevant teams so that improvements and follow-ups can be carried out. Thank you again for bringing these points to our attention. Have a great day, Aurore

Customer review rating 2.5/5

Cis S. Couples - Confirmed reviews ALL

Airco not operating. Bit far from metro and train

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aurore

Customer review rating 1.5/5

Zi S. L. Couples - Confirmed reviews ALL

I found the service staff to be rather unfriendly, which affected the overall experience. Additionally, the room was noticeably dusty, and the bed linens felt uncomfortable and itchy when I slept in them. This made it difficult to rest properly. I would appreciate if you could advise on any follow-up or resolution. Thank you for your attention.

Customer review rating 2.0/5

Patrick D. Business - Confirmed reviews ALL

Horrible

Bonjour Monsieur D, Merci pour votre retour. Nous sommes navrés que le confort de la chambre, le chauffage et la restauration n’aient pas répondu à vos attentes, et que l’ambiance de la salle vous ait déplu. Vos remarques ont été transmises aux équipes concernées pour amélioration. Belle journée, Aurore

Customer review rating 3.0/5

James B. Business - Confirmed reviews ALL

Although the lobby and the restaurant were very nice and looked fairly modern, the bedroom was very plain and uninspiring. Dated textured walls, which were completely bare - just colour but no features whatsoever. No plugs by the bed, just a tatty extension cable. Room was very cold with no apparent ability to change that, and the toilet cistern seemed to noisily top itself up every fifteen minutes or so. The bathroom sink plug didn't form a seal, so it didn't retain any water and despite hanging my towels up to use them again, they were all replaced for day two of my stay On the plus side, the shower itself had decent pressure and was easy to use

Bonjour Monsieur B, Merci pour votre retour. Nous sommes navrés pour le manque de confort et les problèmes rencontrés dans la chambre (froid, bruit, prises, équipements et gestion des serviettes). Cela ne reflète pas nos standards et vos remarques ont été transmises aux équipes concernées. Nous sommes néanmoins ravis que le hall et le restaurant vous aient plu. Belle journée, Aurore

Customer review rating 4.0/5

Ghasen M. Business - Confirmed reviews ALL

Comfortable stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aurore

Customer review rating 1.0/5

Kivanc S. Families - Confirmed reviews ALL

Ms. Lynna, one of your employees working at reception and the bar, behaved very poorly towards me, my family, and other guests. I have never encountered such behavior or attitude at any Ibis or Novotel hotel where I am an All Accor member. I would like to believe she was drinking alcohol while working at the bar in the evening, otherwise she wouldn't make such mistakes. When I said I wanted to complain about her, she replied, "The hotel manager is me, complain about me to me."

Dear Guest, We’re very sorry to hear about your experience. This is clearly unacceptable and does not reflect the standards we uphold at Ibis or within the Accor group. Your feedback has been taken seriously and will be escalated to hotel management for investigation. We understand how upsetting this situation must have been for you and your family, and we sincerely apologize for the distress caused. Thank you for bringing this to our attention; we will take the necessary steps to ensure that such behavior does not happen again. Sincerely, Aurore

Customer review rating 4.5/5

Feras G. Families - Confirmed reviews ALL

very nice staff

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aurore

Customer review rating 1.0/5

Simon C. Business - Confirmed reviews ALL

Very chaotic experience on the 1st floor where building work in progress in the corridor

Dear Mr C, Thank you for sharing your experience. We’re very sorry to hear that your stay was disrupted by the building work on the first floor. We understand how unpleasant this can feel, and we sincerely apologise for the inconvenience caused. Your feedback is important, and we will make sure it is passed on to our management team so that we can better organise communication and minimise disturbance for our guests during renovation periods. We hope to have the opportunity to welcome you again in a calmer and fully improved environment. Have a lovely day, Aurore

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