Club Regina Los Cabos managed by Accor 4 stars

Customer review rating (ALL Rating) 4.0/5 61 reviews

Club Regina Los Cabos managed by Accor - Image 1
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Club Regina Los Cabos managed by Accor - Image 4
Carr Transpeninsular Kilometro, Tourist Corridor, 22.5, 23400 San José del Cabo, Mexico

Description

Hotel extras

  • A 35 minutos del Aeropuerto de San José del Cabo

  • Piscinas frente al Mar de Cortés

  • Experiencias gastronómicas en nuestros restaurantes INIZIO y Altura

  • Acceso rápido a Plaza Mijares y Art Walk

  • Punto de avistamiento de ballenas en temporada de invierno

Our accommodation(s)

Book this hotel
Room 1
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Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

  • 4 pers. max
  • 78 m² / 839 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
  • Views: Ocean/Sea view
See availabilities

Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

See availabilities

Accessible Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Ice Machine
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with partial ocean view

  • Views:

    Sea side

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

See availabilities

Studio

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

Photo out of - Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

See availabilities

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, partial ocean view

Photo out of - Studio Room, one king-size bed, full kitchen, dining area, terrace, partial ocean view

Studio Room with one king-size bed, full kitchen, dining area, terrace and partial ocean view

  • Views:

    Sea side

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

See availabilities

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, ocean view

Photo out of - Studio Room, one king-size bed, full kitchen, dining area, terrace, ocean view

Studio Room with one king-size bed, full kitchen, dining area,terrace and ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

See availabilities

Hotel location

Club Regina Los Cabos managed by Accor

Carr Transpeninsular Kilometro, Tourist Corridor, 22.5
23400 San José del Cabo
Mexico

GPS:22.991219, -109.733239

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • SJD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 143 rooms
  • 3 rooms for people with reduced mobility
  • 280 family rooms
  • 280 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Volleyball

  • On site

Volleyball

  • Nearby

Sailing Additional charge

  • Nearby

Tennis Additional charge

  • On site

Kayaking Additional charge

  • On site

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Private beach

  • Nearby

Parasailing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Boat excursions Additional charge

  • On site

Sailing Additional charge

  • On site

Bike rack facilities Additional charge

  • On site

Parasailing Additional charge

  • On site

Wind surfing facilities

  • Nearby

Water-skiing Additional charge

  • On site

Water-skiing Additional charge

  • Nearby

Jet-ski Additional charge

  • On site

Golf Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Scuba diving Additional charge

  • On site

Glass bottom boat Additional charge

  • Nearby

Private beach

  • On site

Deep sea fishing/Sea fishing Additional charge

  • On site

Golf Additional charge

  • On site

Snorkelling/Scuba diving center Additional charge

  • On site

Kayaking Additional charge

  • Nearby

Glass bottom boat Additional charge

  • On site

Wind surfing facilities

  • On site
  • On site
  • Outdoor parking
  • Public

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Lunch with ocean view. Monday to Sunday, from 11:00 a.m. to 6:00 p.m

Pool C Snack Bar

Other informations

Payment

  • Credit card

Ideal for those seeking more space and comfort while maintaining a relaxed atmosphere. Open space setting with heated pool perfect for unwinding.

Buffet breakfast available from 7:00 am to 11:30 am

The hotel has 4 pools. One of them is located near the Altura restaurant and features a wading pool that's ideal for families. The second is an adults-only pool located next to the pool bar.

Our hotel is where dreams meet the endless blue of the Sea of Cortez. We offer a full - service wedding experience, taking care of every detail from the ceremony to the reception, so you and your guests can simply relax and enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  61 reviews

Customer review rating 2.5/5

Jillian A. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Shilo J. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Camille D. Couples - Confirmed reviews ALL

Dear Camille D., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the beautiful view and the pool facilities. However, we regret that you encountered issues with the property’s condition and cleanliness, as we strive to provide a comfortable environment for all our guests. Your observations regarding the appliances and overall maintenance are noted, and we will take them into consideration as we continue to enhance our offerings. We hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Mareila E. Solo - Confirmed reviews ALL

Dear Mareila E., Thank you for your feedback regarding your recent stay. I apologize for the inconveniences you experienced with beverage requests, transportation, and communication. Your comments are valuable, and we will take them into consideration to improve our service. Goodbye and best wishes, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Saeko S. Couples - Confirmed reviews ALL

Dear Saeko S., Thank you for taking the time to share your insights regarding your recent stay at Club Regina Los Cabos. We truly appreciate your compliments about our staff and the spectacular views and design of our property. We acknowledge your concerns regarding the maintenance and cleanliness of the resort. Your feedback is valuable, as it allows us to identify areas for improvement. We are aware that certain elements of the property require attention, and I assure you that we have ongoing plans to enhance the overall guest experience. Your comments about the specific issues in your room have been noted, and we will address them appropriately. We understand that Club Regina Los Cabos holds a special place in the hearts of our guests, and we share your hope that it can regain its former glory. Your patience and understanding during this time are greatly appreciated. Thank you once again for your feedback, and we wish you all the best. Sincerely, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

Shilo J. Couples - Confirmed reviews ALL

we very much enjoyed ourselves. We loved the pools and our 2-bedroom place was very spacious and wonderful. We loved the hot tubs in the rooms too.

Dear Shilo J., Thank you for your kind words regarding your recent stay at our resort! It is a pleasure to hear that you enjoyed the pools, your spacious accommodations, and the hot tubs. We look forward to welcoming you back for another wonderful experience :) Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Camille D. Couples - Confirmed reviews ALL

Overall experience was okay. If property was upgraded would have made a much better experience. Appliances did not work and the cleaning was a 2/10. Should have been way better! The view was amazing along with the location of my room but building was old you could see unfixed damage. The best thing was the pool, the size and water temperature great.

Dear Camille D., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the beautiful view and the pool facilities. However, we regret that you encountered issues with the property’s condition and cleanliness, as we strive to provide a comfortable environment for all our guests. Your observations regarding the appliances and overall maintenance are noted, and we will take them into consideration as we continue to enhance our offerings. We hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Mareila E. Solo - Confirmed reviews ALL

My request for beverages were not in the room waiting had to ask 2 x Long waiting for golf chart rides had to call multiple times Unable to get airport transfer on arrival no response to my email request

Dear Mareila E., Thank you for your feedback regarding your recent stay. I apologize for the inconveniences you experienced with beverage requests, transportation, and communication. Your comments are valuable, and we will take them into consideration to improve our service. Goodbye and best wishes, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Saeko S. Couples - Confirmed reviews ALL

Wonderful staff. Spectacular views and resort design. The property is tired. You can tell it was the premier resort of Baja in is day. Top ten in Mexico. Unfortunately now it is run down, everything needs attention things are dirty and broken. The bones are there and it can be fresh under new owners that just purchased. But it will take time and money. Fingers crossed it could be great again! Our room had a broken front door, a rusted slider out to the view balcony on the cliff. Windows to see the spectacular view were foggy and dirty. The shower drain was sloooow. Luckily our unit had two other showers.

Dear Saeko S., Thank you for taking the time to share your insights regarding your recent stay at Club Regina Los Cabos. We truly appreciate your compliments about our staff and the spectacular views and design of our property. We acknowledge your concerns regarding the maintenance and cleanliness of the resort. Your feedback is valuable, as it allows us to identify areas for improvement. We are aware that certain elements of the property require attention, and I assure you that we have ongoing plans to enhance the overall guest experience. Your comments about the specific issues in your room have been noted, and we will address them appropriately. We understand that Club Regina Los Cabos holds a special place in the hearts of our guests, and we share your hope that it can regain its former glory. Your patience and understanding during this time are greatly appreciated. Thank you once again for your feedback, and we wish you all the best. Sincerely, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

David Y. K. K. Families - Confirmed reviews ALL

We enjoyed the pools and restaurant and bars. And the views were amazing.

Dear David Y. K. K., Thank you for your kind words regarding our attentive staff and the amenities. We are delighted that you enjoyed the pools, restaurant, bars, and the stunning views during your stay. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 1.5/5

Gillian B. Families - Confirmed reviews ALL

I have stayed at the Regina now 4 times and I have loved being there with my family and felt the kindness from the staff. This visit I was given a room (2 king size beds suite) that had a door that did not lock or properly close all the way and it lead to the ocean with a balcony that my 3 year old could have fallen from and I asked 3 times for it to be looked at or have my room changed so I could feel safe and be closer to my sister who was staying in another building and I was ignored and never given any assistance or concern in the matter. I consider this absolutely unacceptable customer service and I am highly disappointed in the Regina and its customer service.

Dear Gillian B., Thank you for taking the time to share your concerns regarding your recent stay at Club Regina Los Cabos. I am truly sorry to learn about the issues you encountered with your room and the lack of response to your requests. Your safety and comfort are of the utmost importance to us, and I regret that we did not meet your expectations on this occasion. I appreciate your loyalty as a returning guest and understand how disappointing it must have been to experience such service. While I cannot change your previous experience, please know that your feedback will be taken seriously and shared with our team to ensure we enhance our communication and responsiveness in the future. We strive to provide a safe and enjoyable environment for all our guests, and it is clear we fell short during your visit. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you have come to expect. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Arnett M. Couples - Confirmed reviews ALL

Our stay was okay. The property is in need of a serious upgrade and we were initially in an unrenovated room and then were move to a renovated room, which was better. We have been owners for over 23 years and the maintenance of the property, room cleaning service, bathroom products, etc. have all dropped in the quality and responsiveness. We are always happy to see the three bellman Jorge, Sergio and Cat, who has been at the property a longtime and provide excellent service. We are hopefully that under Accor management that we will see significant improvements to the units and level of service in the next year or so. You have a beautiful setting that requires much needed TLC.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Club Regina Los Cabos. We appreciate your long-standing loyalty as an owner over the past 23 years. We understand your concerns regarding the condition of the property and the quality of the cleaning service. Your insights are valuable to us, and we are committed to enhancing the overall experience for our guests. It is heartening to know that you found our renovated rooms to be an improvement. We take great pride in our staff, and I will ensure that your kind words about Jorge, Sergio, and Cat are recognized. We are dedicated to making significant enhancements under Accor management, and your feedback will guide us in prioritizing our efforts. Thank you once again for your comments. We hope to welcome you back soon and provide you with an experience that exceeds your expectations. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.5/5

Richard S. Couples - Confirmed reviews ALL

We were given the wrong suite since my husband is 85 and should not be climbing stairs; keep that in mind for other guests. However, the room was impeccably clean. We just had to call the golfcart to take us places.

Dear Guest, First and foremost, we would like to express our sincere gratitude for choosing Club Regina. We truly appreciate your feedback, as it gives us the opportunity to learn from our guests’ perspectives and identify areas where we can continue to improve and provide an even more enjoyable experience. We are delighted to hear that you had a positive experience with us. We will be pleased to share your feedback with Marisela and the rest of our team. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back in the future. Sincerely, Guest Services Club Regina Los Cabos

Customer review rating 5.0/5

Griffiths J. Solo - Confirmed reviews ALL

Short break before moving on to another resort. Always enjoy starting at Club Regina, relaxing, small and intimate.

Dear Guest, First and foremost, we would like to express our gratitude for choosing to stay at Club Regina Los Cabos. Thank you for taking the time to share your positive experience with us. It is truly a pleasure to know how much you enjoyed our facilities and services. We look forward to welcoming you back to Club Regina Los Cabos in the future. Sincerely, Guest Services Club Regina Los Cabos

Customer review rating 5.0/5

Michelle M. Families - Confirmed reviews ALL

Club Regina Front Desk and Manager very accomodating

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Joseph B. H. Solo - Confirmed reviews ALL

The facility was very nice

Dear Guest, Thank you for taking the time to share your review of our hotel. We are delighted to hear that you enjoyed your stay with us. We truly value your feedback and appreciate you choosing Club Regina Los Cabos. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back for another memorable stay in the near future. Sincerely, Guest Services Club Regina Los Cabos

Customer review rating 4.0/5

Ryan W. Families - Confirmed reviews ALL

A nice two bedroom set up kitchen was mostly to my satisfaction, but was disappointed with new Evan since we do a lot of cooking. Away from the massive Cabo in San Juan hotels was a plus.

Dear Ryan W., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the quiet and spacious accommodations. Your comments about the kitchen facilities will be noted as we strive to enhance our guests' experiences. Best regards Club Regina Los Cabos managed by Accor.

Customer review rating 4.0/5

David N. A. Couples - Confirmed reviews ALL

All was fine. Just concerned that the upgrades promised by Raintree in 2019 have not fully materialized and that the staff is suffering (hours being cut etc. )

Dear guest, Thank you for sharing your thoughts regarding your recent stay. We are pleased to hear that you had an enjoyable and relaxing time. We sincerely appreciate your feedback about our standards and staff. Your comments will be taken into consideration as we continuously strive to improve our services. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 0.5/5

Kurt S. Couples - Confirmed reviews ALL

Old, run down, impossible to get around and the golf carts they provided were too few and too far between unless you love standing in the Sun and heat waiting, and waiting some more...

Dear Kurt S., Thank you for your feedback regarding your recent stay. I am sorry to learn that your experience did not meet your expectations, particularly concerning the accessibility and transportation options. Your comments will be taken into consideration as we strive to enhance our guests' experiences. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 0.5/5

Berman S. I. Families - Confirmed reviews ALL

But I’ve done this once and I’m not gonna go through it again but if you guys have any interest to help improve, you could call me at 94… and I can go into great Detail I’ll briefly summon up checked in Sunday. Finally had a hot water. Tuesday was never addressed leak from shower pan second to last day going into bedroom and hallway never addressed by staff leaks coming from the ceiling two days it took to get staff in, but there’s many more things to go through. That’s just the tip of the iceberg, but I will tell you the.GM has no integrity horrible leadership skills Customer Service fails in all levels from all different departments and that stems right from the top of the leadership I had contacted the general manager if I remember now four times in person at desk for him to call me directly on my cell phone, never got a call and three times I called from my phone in the room and never response from the general manager. What a coward.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Toilet leaks on the floor Safe broken, does not work Promised a check in time but room was not ready for an hour later, and when we were finally given the key it was still being mopped Shower heads all clogged A/C set to 12degC for days, kept curtains closed, always warm in both rooms A/C return and vents covered with dirt and mold Nowhere near enough golf carts for a resort that requires them to get around Restaurant out of many things Skylight covered with paper (why? does it leak?) Windows over cactus garden very dirty, ruined any view of the ocean No bacon or real/artisan bread or croissants on breakfast buffet Pool bar closes at 5 pm (why?) Aggressive timeshare sales people even after told no, and after we were supposedly marked as "declining" the "welcome gift"; even calling our room before 9am We were told we'd have a balcony pool. We did not. Cart drivers and valets always super friendly, kind, accommodating, and friendly Food reasonably priced and decent quality Decent gym

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us at Club Regina Los Cabos. We appreciate your comments, as they provide us with valuable insights into our operations. I sincerely apologize for the inconveniences you experienced, including the maintenance issues in your room and the delay during check-in. We strive to ensure that all accommodations are ready and in optimal condition for our guests. Your observations regarding the cleanliness and maintenance of the facilities have been noted and will be addressed with our team. I understand your concerns about the availability of golf carts, as well as the limited offerings at our restaurant. Your feedback on the breakfast selection and pool bar hours is also important to us, and we will take it into consideration for future improvements. I appreciate your kind words about our staff's friendliness; they are indeed dedicated to providing excellent service. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future. Sincerely, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Ryba J. Friends - Confirmed reviews ALL

The service was very good. The resort itself is dated and in need of maintenance, especially the pools.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret that your experience did not meet your expectations. We truly value your comments, as they provide us with an opportunity to learn and continue improving our facilities and services. We sincerely hope to have the pleasure of welcoming you back to Club Regina Los Cabos and providing you with a truly enjoyable experience on your next stay. Sincerely, Guest Services Club Regina Los Cabos

Other web-users rate our hotel

  • 92 reviews 8.1/10 Location
  • 239 reviews 7.1/10 Room
  • 222 reviews 7.3/10 Service
  • 73 reviews 4.9/10 Cleanliness
  • 60 reviews 5.3/10 Value
  • 56 reviews 7.8/10 Pool
  • 45 reviews 6/10 Beach
  • 18 reviews 8.7/10 Wellness Area

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