Mercure Lucknow Gomti Nagar 4 stars

Customer review rating (ALL Rating) 4.4/5 497 reviews

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Mercure Lucknow Gomti Nagar - Image 4

Description

Hotel extras

  • Located in the heart of the city and 25 mins drive from Chaudhary Charan Singh Airport.

  • 500 mtr away from Ekana Stadium Lucknow

  • Distinctive and spacious Ball rooms with natural light

  • Spacious & locally inspired rooms offering natural light with scenic city views

  • Offers 3 dining options including Terrace bar. Liquor is now being served.

Our accommodation(s)

Book this hotel
Room 1

Well-appointed Classic Twin Room with two twin beds and contemporary interiors, perfect for friends or colleagues, complemented with 25% discount on F&B, Laundry and Transport for a convenient and rewarding stay experience.

  • Views:

    City View

Max. number of persons
4
Area
From 21 m² / 226 sq ft
  • 4 pers. max
  • 21 m² / 226 sq ft
  • Views: City View

Thoughtfully designed Classic Accessible Room with barrier-free layout and spacious bathroom, ensuring comfort and ease of movement, along with 25% discount on F&B, Laundry and Transport for a seamless and convenient stay experience.

  • Views:

    City View

Max. number of persons
4
Area
From 22 m² / 236 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Shoe polisher

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Modern Classic Superior King Room with plush king bed and contemporary décor, ideal for business and leisure travellers, featuring unlimited IMFL during Happy Hours from 6-8 pm at Lounge and 25% discount on F&B, Laundry and Transport.

  • Views:

    City View

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Elegant Privilege King Room with private balcony and plush king bed, offering one-way airport transfer, unlimited IMFL during Happy Hours from 6-8 pm at Lounge, plus 25% discount on F&B, Laundry and Transport for an elevated stay experience.

  • Views:

    City View

Max. number of persons
4
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Spacious Classic Family Suite with one double bed, one single bed and sofa bed, including one-way airport transfer, 25% discount on F&B, Laundry and Transport, plus Happy Hours with imported liquor from 6-8 pm at Lounge.

  • Views:

    City View

Max. number of persons
4
Area
From 41 m² / 441 sq ft

Bedding

Single bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Refined Privilege Suite with separate living area, one double bed and sofa bed, inclusive of one-way airport transfer, 25% discount on F&B, Laundry and Transport, and Happy Hours with imported liquor from 6-8 pm at Lounge.

Max. number of persons
4
Area
From 69 m² / 742 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • 39'/99 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Premium Privilege Luxe Suite with expansive layout and separate living space, offering one-way airport transfer, 25% discount on F&B, Laundry and Transport, plus Happy Hours with imported liquor from 6-8 pm at Lounge.

  • Views:

    City View

Max. number of persons
4
Area
From 69 m² / 742 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Shoe polisher

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Mercure Lucknow Gomti Nagar

Plot No 7-2, Amar Shaheed Path, Gomti Nagar Extension
226010 LUCKNOW
India

GPS:26.807163, 81.010124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • LKO Additional charge
  • CHAUDHARY CHARAN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 109 rooms
  • One room for people with reduced mobility
  • 6 family rooms
  • 109 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Pets

Pets allowed

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Express
  • Buffet
  • Room service
  • Breakfast à la carte

Business

5 Meeting rooms

Business Center

  • Self service business center

Well-being

Fitness center

  • On site
  • On site
  • Outdoor parking
  • Public

Public indoor parking

Parking information

  • On site
  • Indoor parking
  • Public

Parking

Parking information

  • On site
  • Outdoor parking
  • Public

Discover our Terrace, a beautifully designed space that offers both indoor comfort and outdoor charm. Enjoy delicious meals and refreshing drinks in a serene environment, whether you choose to relax inside or soak up the sun outside.

CITRIQUE IS A STYLISH LOBBY BAR OFFERING A CURATED SELECTION OF COCKTAILS, WINES, AND LIGHT BITES. ITS WARM AMBIENCE MAKES IT IDEAL FOR CASUAL MEETUPS, PRE-DINNER DRINKS, OR UNWINDING AFTER A LONG DAY. A PERFECT BLEND OF COMFORT AND SOPHISTICATION

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  497 reviews

Customer review rating 4.5/5

Binu J. Business - Confirmed reviews ALL

Customer review rating 5.0/5

P. P. Friends - Confirmed reviews ALL

Customer review rating 2.5/5

Subhajit K. C. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Rimpy S. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mohammad Z. S. Families - Confirmed reviews ALL

Customer review rating 5.0/5

P. P. Friends - Confirmed reviews ALL

Had a comfortable stay at mercure Lko, rooms were clean and well maintained… Hotel is in proximity to Phoenix palassio mall. Great ambiance and staff. Will visit again.

Customer review rating 2.5/5

Subhajit K. C. Solo - Confirmed reviews ALL

Here’s a professional, pointed version that keeps the feedback factual and constructive: Guest Experience at Mercure Lucknow Gomti Nagar As someone from the hospitality industry, I usually notice the finer details of a guest experience. During my recent stay at Mercure Lucknow Gomti Nagar, a few observations were disappointing and fell short of the standards I associate with an Accor property: • Welcome Experience: No water or welcome drink was offered during check-in; the refreshments were kept at a distant corner rather than being proactively offered to the guest. • Room Linen: The bedsheet had a large visible hole, which is particularly concerning for a branded hotel and should ideally be identified during room inspection. • Bathroom Cleanliness: The bathroom floor felt slippery, and the tiles appeared insufficiently scrubbed. • Shower Maintenance: The shower head was leaking continuously, with cold water dripping throughout the shower, making the experience uncomfortable. • Bathroom Amenities: The shower area had shampoo and conditioner, but handwash pump bottle was provided instead of body wash, which is an important basic amenity discrepancy. • Corridor Safety: There was a noticeable gap of approximately ½–1 inch between the carpet and the hard flooring in the corridor. This creates a potential trip hazard and should be addressed promptly.

Customer review rating 5.0/5

Rimpy S. Families - Confirmed reviews ALL

Great location and staff very helpful too.

Customer review rating 5.0/5

Mohammad Z. S. Families - Confirmed reviews ALL

Pleasurable

Customer review rating 4.0/5

Reena S. Business - Confirmed reviews ALL

Twice faced issue with 6th floor rooms hence preferred 2nd floor rooms only

Customer review rating 4.0/5

Ayush G. Couples - Confirmed reviews ALL

The location was excellent, directly facing Phoenix Palassio Mall, and the room was nice, cozy, and comfortable. Initially, I experienced a few service-related hiccups that I felt were unacceptable, especially for a first experience with the Accor group. However, after I raised the concerns, Front Office Manager Ashish Rana personally intervened and helped resolve the issues. Following that, the service improved considerably, and I had a pleasant overall stay.

Customer review rating 4.0/5

Dhirendra C. Families - Confirmed reviews ALL

Recently i Completed 7 Night stay in Hotel ( 1 night in Novotel & 3 Night at Mercure with 2 room per day). Based of these stays, i believe i should have 7 status night but my account currently shows only 4 qualifying Night. could you Please review my recent stays & update the missing status nights accordingly.

Customer review rating 4.0/5

Vishal K. Business - Confirmed reviews ALL

All good.

Customer review rating 5.0/5

Asna J. Business - Confirmed reviews ALL

Had a comfortable and safe stay at Mercure Lucknow. Very good location and great value for money! The staff helped us with whatever we needed and made our stay memorable

Customer review rating 4.0/5

Shivani S. Business - Confirmed reviews ALL

The hotel is beautiful, with a peaceful and pleasant atmosphere throughout. The room was comfortable and well maintained, and the food was good. The staff were exceptionally courteous, and the room service was prompt and attentive. One thing to note is that although the room is advertised as having a city view, the window currently faces buildings and ongoing construction directly in front, so there isn’t much of a view. Overall, I had a very comfortable and pleasant stay and really appreciated the calm environment and warm hospitality.

Customer review rating 4.5/5

Vasireddy B. Business - Confirmed reviews ALL

Well located and well behavior staff

Customer review rating 1.0/5

Anurag T. S. T. Business - Confirmed reviews ALL

Pathetic services and the kind of experience we received at reception is highly disappointing as they are unsupportive.

Customer review rating 1.5/5

Gadil S. Business - Confirmed reviews ALL

My room 610 was right below the gym and somebody had started dropping heavy weights from morning 6am I could not get good sleep due to this.

Customer review rating 5.0/5

Amit M. Business - Confirmed reviews ALL

Everything was perfect, from Ms. Arpita s hospitality, food quality, Room Cleanliness.. was simply amazing.

Customer review rating 0.5/5

Rajeshkumar G. A. Business - Confirmed reviews ALL

I visited the hotel for work. The room was unclean. The bed had ghutka stains and was so unhygienic. It was on the bed right where you keep you head. I also raised a complain but nothing happened, even raised complaint online with photo (Acknowledgment of receipt of your request / #25…) The washroom had bosywash which will not come out of the bottle and you cannot take the bottle out as it is fixed so you stuck in shower and end up having a bad time To top that up when I was getting in the hotel the security was so careless he broke my Stanley bottle and just said sorry, what if I had damaged hotel property by mistake wouldn't I be charged for that. This was the worst experience ever

Customer review rating 5.0/5

Rajneesh L. Solo - Confirmed reviews ALL

Would like to stay here again in future visits

Customer review rating 4.5/5

Vivek M. Business - Confirmed reviews ALL

Good service

Customer review rating 4.0/5

Prashant G. Business - Confirmed reviews ALL

Stay was decent but bathrooms of the room are inappropriate. The showers are rusty. The floor is extremely slippery without mats. The staff was cooperative. No special desk for accor members

Customer review rating 5.0/5

Rajiv S. Business - Confirmed reviews ALL

Excellent stay as usual.

Other web-users rate our hotel

  • 204 reviews 9.5/10 Location
  • 341 reviews 8.5/10 Room
  • 658 reviews 8.8/10 Service
  • 6 reviews 7.1/10 WiFi
  • 193 reviews 8.7/10 Cleanliness
  • 149 reviews 9.7/10 Vibe
  • 97 reviews 6.7/10 Breakfast
  • 60 reviews 8.2/10 Value

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