ibis Styles Tokyo Ginza East 3 étoiles

Note Avis clients (Note ALL) 4.5/5 1 782 avis

Meilleur prix
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ibis Styles Tokyo Ginza East - Image 1
ibis Styles Tokyo Ginza East - Image 2
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1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japon

Description

Les plus de l'hôtel

  • Chambres rénovées avec TV connectée 50 pouces, literie premium, stores occultants et plus.

  • Stores enrouleurs occultants pour une maîtrise totale de la lumière et une nuit paisible.

  • Le seul bain en plein air sur le toit de Ginza, idéal pour se détendre de retour de Tokyo.

  • À deux pas des boutiques et restaurants de Ginza, pour une visite en toute sérénité.

  • Certains clients peuvent profiter du lounge membres ALL avec boissons offertes.

Nos hébergements

Réserver cet hôtel
Chambre 1
Voir les disponibilités

Chambre

Chambre Supérieure avec 1 lit queen size.

Photo sur - Chambre Supérieure avec 1 lit queen size.

Chambre Supérieure de 18 ㎡ avec lit Queen size (L160 × L200), TV, WIFI, bouilloire, réfrigérateur, baignoire et douche, coffre. Toutes les chambres sont non-fumeur. *Capacité : jusqu'à 2 adultes.

Nombre maximal de personnes
3
Superficie
À partir de 18 m² / 193 sq ft

Literie

Lit(s) queen size x1

Restauration

Installations de restauration

  • Bouilloire

Salle de bain

Equipements de salle de bain

  • Bidet
  • Pomme de douche flexible
  • Sèche-cheveux dans la salle de bain
  • Miroir
  • Sèche-serviette

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Réveil
  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Extincteur dans la chambre

Eléments de confort

  • Réveil
  • Rideau occultant
  • Sèche-cheveux
  • Pantoufles

Equipements électriques

  • CA 110/120 V

Services en chambre

  • Réveil automatique par téléphone
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Literie 1 x Lit(s) queen size
Voir les disponibilités

Chambre Supérieure de 18㎡ avec 2 lits simples (L100 × L200), TV, WIFI, bouilloire, réfrigérateur, baignoire et douche, coffre. Toutes les chambres sont non-fumeur. *Capacité : jusqu'à 2 adultes.

Nombre maximal de personnes
3
Superficie
À partir de 18 m² / 193 sq ft

Literie

Lit(s) simple(s) x2

Restauration

Installations de restauration

  • Bouilloire

Salle de bain

Equipements de salle de bain

  • Bidet
  • Pomme de douche flexible
  • Sèche-cheveux dans la salle de bain
  • Miroir
  • Sèche-serviette

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Réveil
  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Extincteur dans la chambre

Eléments de confort

  • Réveil
  • Rideau occultant
  • Sèche-cheveux
  • Pantoufles

Equipements électriques

  • CA 110/120 V

Services en chambre

  • Réveil automatique par téléphone
Voir les disponibilités

Chambre Supérieure de 18 ㎡ avec 2 lits simples (L100 × L200) et 1 canapé-lit (L95 × L200), TV, WIFI, bouilloire, réfrigérateur, baignoire et douche, coffre. Toutes les chambres sont non-fumeur. *Capacité : jusqu'à 3 adultes.

Nombre maximal de personnes
4
Superficie
À partir de 18 m² / 193 sq ft

Literie

Lit(s) simple(s) x2

Canapé-lit(s)simple(s) x1

Salle de bain

Equipements de salle de bain

  • Bidet
  • Pomme de douche flexible
  • Sèche-cheveux dans la salle de bain
  • Miroir
  • Sèche-serviette

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Réveil
  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Extincteur dans la chambre

Eléments de confort

  • Réveil
  • Rideau occultant
  • Sèche-cheveux

Equipements électriques

  • CA 110/120 V

Services en chambre

  • Réveil automatique par téléphone

Contrôle de la température de l'air

  • Climatisation
  • Système de refroidissement d'air
Voir les disponibilités

Chambre Premier de 21㎡ avec 2 lits simples (L110 × L200), TV, WIFI, bouilloire, réfrigérateur, baignoire et douche, coffre. Toutes les chambres sont non-fumeur. *Capacité : jusqu'à 2 adultes.

Nombre maximal de personnes
3
Superficie
À partir de 21 m² / 226 sq ft

Literie

Lit(s) simple(s) x2

Restauration

Installations de restauration

  • Bouilloire

Salle de bain

Equipements de salle de bain

  • Bidet
  • Pomme de douche flexible
  • Sèche-cheveux dans la salle de bain
  • Miroir
  • Sèche-serviette

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Réveil
  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Extincteur dans la chambre

Eléments de confort

  • Réveil
  • Rideau occultant
  • Sèche-cheveux
  • Pantoufles

Equipements électriques

  • CA 110/120 V

Services en chambre

  • Réveil automatique par téléphone

Contrôle de la température de l'air

  • Climatisation
  • Système de refroidissement d'air
Voir les disponibilités

Chambre avec 2 lits simples. Pas d'escaliers, salle de bain accessible. Ce type de chambre est adapté aux personnes âgées et aux personnes en fauteuil roulant.

Nombre maximal de personnes
3
Superficie
À partir de 21 m² / 226 sq ft
Accessibilité
Chambre accessible

Literie

Lit(s) simple(s) x2

Restauration

Installations de restauration

  • Plateau thé/café

Salle de bain

Equipements de salle de bain

  • Sèche-cheveux dans la salle de bain
  • Miroir de maquillage/miroir à main

Médias et technologie

Equipements Internet

  • Internet sans fil en chambre

Services et Equipements

Accessibilité et sécurité

  • Réveil
  • Alarme incendie sonore dans les chambres
  • Verrou automatique de chambre
  • Infos d'urgence dans les chambres
  • Accès avec clé électronique
  • Coffre-fort dans la chambre
  • Judas de sécurité
  • Alarme incendie en chambre
  • Extincteur dans la chambre

Eléments de confort

  • Réveil

Equipements électriques

  • CA 110/120 V

Services en chambre

  • Réveil automatique par téléphone

Contrôle de la température de l'air

  • Climatisation
  • Système de refroidissement d'air
Voir les disponibilités

Localisation de l'hôtel

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japon

GPS:35.67389, 139.77331

Téléphone
Fax +81 3-3555-1231
Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Etablissement entièrement non-fumeurs
  • 135 chambres
  • 135 chambres non-fumeur
  • 11 étages

Langues parlées à l'hôtel

  • Anglais
  • Japonais

Etablissement entièrement non-fumeurs

Services de Blanchisserie / Pressing

  • Laverie automatique En supplément

Wifi

  • WIFI haut débit
  • WIFI à l''hôtel
  • WIFI dans les parties communes

Air conditionné

Equipement de bureau à disposition

  • Parapluies

Fer à repasser

  • Fer à repasser à la réception

Bagagerie

  • Bagagerie

Service de change

  • Service de change

Restauration

Un Restaurant

Petit-déjeuner

  • Buffet

ANZU

Photo sur - ANZU

L'Anzu propose chaque jour un buffet petit déjeuner sain de 7h à 11h. À Ginza, des produits frais vous attendent, avec viennoiseries, fruits et bouchées internationales. Savourez un repas gourmand et faites le plein d'énergie pour la journée à Tokyo.

Type de cuisine
Café
Accessibilité
Service accessible
104-0041 Tokyo, Japon
Téléphone +81 3-3555-1230

Autres informations

Prestations

  • Climatisation
  • Accessibilité aux personnes à mobilité réduite
  • Espace non-fumeurs

Paiement

  • Espèce
  • Carte de crédit

Menus spéciaux

  • Menu végétarien

L'Anzu propose chaque jour un buffet petit déjeuner sain de 7h à 11h. À Ginza, des produits frais vous attendent, avec viennoiseries, fruits et bouchées internationales. Savourez un repas gourmand et faites le plein d'énergie pour la journée à Tokyo.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.5/5  1 782 avis

Note Avis clients 4.5/5

Benoit G. Professionnel - Avis confirmés ALL

Note Avis clients 5.0/5

Alain J. F. V. En famille - Avis confirmés ALL

Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our convenient location in the Ginza area and our proximity to the train station. It is also a pleasure to know that you found our hotel welcoming and comfortable during your stay. We are especially pleased that we could assist you with your forgotten item and help ensure its safe return. Your kind words mean a great deal to our team. Thank you once again for choosing ibis Styles Tokyo Ginza East. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team

Note Avis clients 5.0/5

Denis C. D. Voyage solo - Avis confirmés ALL

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 2.5/5

Lyazid B. En famille - Avis confirmés ALL

Note Avis clients 5.0/5

Stephane J. P. J. R. En famille - Avis confirmés ALL

Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at ibis Styles Tokyo Ginza East. It is especially rewarding to know that our convenient location, close to several subway stations and within easy reach of Tokyo Station, contributed to a pleasant experience. We also greatly appreciate your kind comments regarding the cleanliness of our hotel and the attentiveness of our staff. Providing a comfortable stay and warm hospitality is our top priority, and your feedback is truly encouraging to our team. Thank you once again for choosing to stay with us. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 5.0/5

Alain J. F. V. En famille - Avis confirmés ALL

Merci pour votre aide pour l'objet oiublié

Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our convenient location in the Ginza area and our proximity to the train station. It is also a pleasure to know that you found our hotel welcoming and comfortable during your stay. We are especially pleased that we could assist you with your forgotten item and help ensure its safe return. Your kind words mean a great deal to our team. Thank you once again for choosing ibis Styles Tokyo Ginza East. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team

Note Avis clients 5.0/5

Denis C. D. Voyage solo - Avis confirmés ALL

Bon confort de la chambre / staff très professionnel et serviable / onsen sur le toit pour se détendre en fin de journée

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 2.5/5

Lyazid B. En famille - Avis confirmés ALL

Le logement est vraiment très petit et on est vraiment serré . Toutefois le logement était très propre et la literie impeccable .

Note Avis clients 5.0/5

Stephane J. P. J. R. En famille - Avis confirmés ALL

Très bon hôtel, situé proche de plusieurs stations de métro et pas très loin de la gare de Tokyo L’hôtel est très propre avec un personnel à l’écoute et de bon conseil.

Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay at ibis Styles Tokyo Ginza East. It is especially rewarding to know that our convenient location, close to several subway stations and within easy reach of Tokyo Station, contributed to a pleasant experience. We also greatly appreciate your kind comments regarding the cleanliness of our hotel and the attentiveness of our staff. Providing a comfortable stay and warm hospitality is our top priority, and your feedback is truly encouraging to our team. Thank you once again for choosing to stay with us. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Jean P. G. En famille - Avis confirmés ALL

Hôtel bien situé. Chambres assez petites mais fonctionnelles. Personnel compétent et très agréable. Beau petit déjeuner sous forme de buffet. Lounge pour les membres All très pratique. Public bath et roof top symas.

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed our convenient location in Ginza and found our hotel facilities, including the lounge, public bath, rooftop pool, and breakfast buffet, to your satisfaction. We are especially pleased that our team left a positive impression through their competent and friendly service. We also appreciate your comments regarding the room size. While our rooms are designed to maximize comfort and functionality, your feedback is valuable as we continually strive to enhance our guests' experience. Thank you once again for choosing to stay with us. We look forward to welcoming you back to ibis Styles Tokyo Ginza East in the near future. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Damien Y. L. En famille - Avis confirmés ALL

bon accueil, services onsen précieux et petit déjeuner varié

Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed the warm welcome from our team, our onsen facilities, and the varied breakfast selection during the end of your family trip. It is always encouraging to know that our guests had a comfortable and memorable stay with us. Your kind comments will be shared with our team, as they serve as great motivation to continue providing excellent service and hospitality. We truly appreciate your support and hope to have the pleasure of welcoming you and your family back again in the future. Warm regards, ibis Styles Tokyo Ginza East Team

Note Avis clients 4.5/5

Amandine M. En famille - Avis confirmés ALL

Bon accueil, chambre propre et fonctionnelle. Petit déjeuner très bon même si les tasses pourraient être un peu plus grandes. Le personnel est très serviable. Globalement très satisfait de notre séjour.

Thank you very much for taking the time to share your feedback. We are delighted to hear that you received a warm welcome and found your room clean, comfortable, and functional. It is also wonderful to know that you enjoyed our breakfast and that our staff were helpful throughout your stay. Thank you as well for your suggestion regarding the cup size at breakfast. Guest feedback is always valuable, and comments such as yours help us identify opportunities to improve the experience we provide. We are especially pleased to learn that you were very satisfied with your overall stay. Your kind words are greatly appreciated and will be shared with the team. Thank you for choosing ibis Styles Tokyo Ginza East. We look forward to welcoming you back on your next visit to Tokyo. Warm regards, ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Guillaume F. R. N. En famille - Avis confirmés ALL

Bonne accueil, visite des deux type de chambres avant de valider la chambre

Dear Guest, Thank you very much for sharing your positive experience with us. We are delighted to learn that our convenient location contributed to an enjoyable stay and that you were satisfied with the service provided by our team. Your kind comments regarding the warm and friendly welcome are especially meaningful, as we strive to make every guest feel comfortable and valued from the moment they arrive. We are committed to delivering genuine hospitality and creating memorable experiences for all our guests. It is truly rewarding to know that our efforts helped make your visit more pleasant. Thank you once again for your encouraging feedback. We sincerely appreciate your support and look forward to welcoming you back on your next trip to Tokyo, where we hope to provide another exceptional stay. Warm regards, Front Office Team ibis Styles Tokyo Ginza East Hotel

Note Avis clients 3.5/5

Christelle J. F. H. En famille - Avis confirmés ALL

la chambre est assez grande pour Tokyo. Le onsen est très agréable. 0 7-8 minutes de la station de métro. Mais un bruit de sifflement continu dans note chambre toute la nuit. Et le rapport qualité pris du petit déjeuner n'était pas optimal.

Thank you for sharing your feedback with us. We sincerely apologize for the disturbance caused by the whistling noise you experienced during the night. In some circumstances, airflow through the room's ventilation opening may generate noise depending on weather and wind conditions. We understand how this may have affected your comfort and rest, and we appreciate you bringing this to our attention. We also appreciate your comments regarding the value of our breakfast offering. Your feedback is valuable to us as we continuously strive to improve our guest experience. Thank you again for your review. We hope to have the opportunity to welcome you back in the future. Warm regards, ibis Styles Tokyo Ginza East Team

Note Avis clients 4.5/5

Philippe E. M. R. En famille - Avis confirmés ALL

Nous avons passé un très bon séjour dans cet hôtel, très bien situé, très propre et calme. Le personnel est très gentil.

Dear Guest, Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to learn that you had such a pleasant experience and that you appreciated our convenient location, cleanliness, and peaceful atmosphere. It is especially rewarding to know that our team's friendliness and hospitality contributed positively to your stay. Your kind words serve as great encouragement to all of us, and we will be pleased to share your compliments with our colleagues. We sincerely appreciate your support and look forward to the pleasure of welcoming you back to our hotel in the near future. Warm regards, Front Office Team

Note Avis clients 5.0/5

Mohammed A. D. En famille - Avis confirmés ALL

nous avons passé un excellent séjour dans cet hôtel

Dear Mohammed A. D. Thank you very much for your wonderful review and for your continued trust in our hotel brand. We are delighted to hear that you had an excellent stay and that our location was the perfect base for discovering Tokyo. It is especially rewarding to know that you consistently choose our hotel chain for your travels, and we truly appreciate your loyalty and support. Your kind feedback encourages us to continue providing memorable experiences and warm hospitality to all our guests. We sincerely thank you for choosing ibis Styles Tokyo Ginza East and look forward to welcoming you back on your next visit to Tokyo. Kind regards, Front Office Team

Note Avis clients 5.0/5

Martine M. J. M. En famille - Avis confirmés ALL

Bien situé, propre avec toutes les commodités. Petit déjeuner très frais et varié tous les jours

Thank you for your wonderful review! We are delighted to hear that you had a very comfortable stay with us. It’s great to know that you enjoyed our convenient location, clean facilities, and amenities. We are especially pleased that our fresh and varied breakfast helped start your days on a positive note. Your kind feedback is truly appreciated, and we look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, ibis Styles Tokyo Ginza East

Note Avis clients 5.0/5

Didier J. P. C. Voyage solo - Avis confirmés ALL

Comme toujours c’était parfait

Thank you for your continued loyalty and for sharing your experience with us! We are delighted to hear that you had another perfect stay and that our convenient location once again met your expectations. Your kind words mean a great deal to our team and motivate us to continue providing the best possible experience for our guests. We truly appreciate your support and look forward to welcoming you back to ibis Styles Tokyo Ginza East soon. Warm regards, ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Stanislas D. G. En famille - Avis confirmés ALL

Hôtel bien situé avec accès aux lignes D. métro desservant les principaux sites touristiques. Petit déjeuner délicieux. Chambres fonctionnelles et propres .

Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location with easy access to the metro and Tokyo’s main tourist attractions. It is also wonderful to know that you appreciated our delicious breakfast, as well as the cleanliness and functionality of our rooms. Your positive feedback is a great encouragement to our team, and we are grateful that you chose to stay with us. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Kind regards, ibis Styles Tokyo Ginza East Team

Note Avis clients 4.0/5

Christelle E. M. R. Voyage solo - Avis confirmés ALL

Lumière dans l’entrée de la chambre qui s’allume automatiquement, gênante en plein jour. Onsen très petit et plutôt vétuste, les murs sont déjà moisis

Dear Ms. Christelle E. M. R. Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the automatic light at the bedroom entrance. We understand how frustrating it can be, especially during the daytime, and please let us check with our engineer to improve it. We also regret to hear that the onsen facilities did not meet your expectations. Your comments regarding the size, condition, and cleanliness—particularly the issue of mold—are taken very seriously. Please be assured that we will promptly address this with our maintenance and housekeeping teams to improve the facilities. We will continue to strive to improve our services to ensure our guests have a comfortable stay and sincerely hope that you will continue to favor our hotel and Accor Hotels in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards. Reception ibis Styles Tokyo Ginza East

Note Avis clients 2.5/5

Sara H. Voyage solo - Avis confirmés ALL

On entendait trop le bruit du vent sur la fenêtre, impossible de dormir avec ce bruit, en plus en face se trouve des karts qui font un boucan monstre.

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback and for your loyalty as a Silver member. We sincerely apologize for the noise disturbances you experienced during your stay, including the wind noise from the window and the external surroundings, which affected your sleep. We also regret the inconvenience regarding sound insulation, the condition of the room, and that the welcome drink was not provided as expected. At the same time, we appreciate your positive comment regarding the room size, which you found pleasant for Tokyo. Thank you as well for your kind words regarding Yen at check-out; your feedback is truly appreciated. Your comments have been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay in the future. Kind regards, Yen Front Office Team ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Thuy V. D. En couple - Avis confirmés ALL

Hôtel bien placé à moins de 10 minutes de 4 stations de métro différentes Très pratique pour rejoindre rapidement les quartiers animés de la ville Les plus : Chambre de taille standard mais bien agencée, nous avons pu y ouvrir deux valises soute. Literie très confortable Salle de bain neuve et très propre Grande télé Pyjama à disposition Store occultant Onsen non mixte avec glaces gratuites Nous n’avons pas testé le petit dej donc pas d’avis là dessus Les moins : Pas de carafe à disposition pour se servir de l’eau en chambre, uniquement des gobelets, dommage L’isolation est moyenne, nous entendons les voisins se doucher et le personnel d’étage dans les couloirs.

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our convenient location, with easy access to several subway stations, as well as the room layout, comfortable bedding, cleanliness, and our onsen facilities. We are also pleased that the early check-in and room selection added to your comfort. At the same time, we thank you for your comments regarding the water service in the room and the sound insulation. Your feedback is very valuable and has been shared with the relevant team for consideration as we continue to improve our guest experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to ibis Styles Tokyo Ginza East in the future. Best regards, ibis Styles Tokyo Ginza East Reception Team

Note Avis clients 1.0/5

Laurent J. Voyage solo - Avis confirmés ALL

Très bien sauf l'execrable dame qui s'occupe du petit dejeuner. Matinal, je souhaitais prendre un café avant l'ouverture du restaurant. Elle a refusé qui plus est sur un ton désagréable. La pauvre dame de l'accueil ne pouvait rien faire tant elle en avait peur. A noter que je suis Gold member. Cette odieuse personne pseudo responsable de la cuisine ne respecte pas les standards Accor.

Dear Mr. Laurent J., Warm greetings from ibis Styles Tokyo Ginza East. Thank you very much for choosing to stay with us and for taking the time to share your feedback. First and foremost, please accept our sincere apologies for the discomfort caused by the inappropriate attitude of our staff, as well as for the message sent to you without proper consideration of your comments. This was not the level of service we strive to provide. Although the coffee machine is normally unavailable before breakfast hours due to hygiene reasons, we made an exception and provided it to you the day before the incident. Unfortunately, our staff member did not take this situation into account and was unable to respond flexibly on the following day. We deeply regret that we did not handle the matter with greater understanding and communication. After receiving your message, we immediately informed the staff involved and instructed her to take a more flexible and guest‑oriented approach in the future. Your feedback has been invaluable in helping us improve our service. We truly appreciate you bringing this matter to our attention, allowing us to enhance the experience for all our guests. We will continue striving to provide a comfortable and pleasant stay for every guest, and we sincerely hope you will continue to choose our hotel and Accor properties in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards, Reception ibis Styles Tokyo Ginza East

Note Avis clients 4.5/5

Thomas L. En famille - Avis confirmés ALL

L’ équipe est sympathique (merci pour le petit café à 4h du matin 😉), la chambre propre, très confortable et bien insonorisée. Il y a un rooftop à la vue sympa (surtout de nuit) et un onsen propre et agréable dans l’hôtel. Seul le petit déjeuner s’est avéré décevant, mais il y a suffisamment de konbini pas loin pour vous en passer.

Dear Valued Guest, Thank you very much for taking the time to share such detailed and kind feedback. We’re delighted to hear that you had a very good experience with us and that our friendly team could make a positive impression. It’s also wonderful to know that you found your room clean, comfortable, and well soundproofed. We’re pleased that you enjoyed the rooftop terrace, particularly the nighttime views, as well as our onsen facilities. At the same time, we sincerely appreciate your honest comments regarding breakfast. Your feedback has been shared with the relevant team as we continuously work to improve our offerings. Thank you once again for your valuable insights. We hope to have the pleasure of welcoming you back in the future. Kind regards, Front Office Team

D'autres internautes évaluent notre hôtel

  • 864 avis 9.1/10 Site
  • 945 avis 7.7/10 Chambre
  • 844 avis 9.1/10 Service
  • 11 avis 9.3/10 Internet
  • 368 avis 8.9/10 Propreté
  • 288 avis 6.4/10 Petit déjeuner
  • 211 avis 7.9/10 Installations
  • 178 avis 8.4/10 Espace bien-être

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