Hotel Sosei Sapporo - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,576 reviews

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Hotel Sosei Sapporo - MGallery Collection - Image 1
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Hotel Sosei Sapporo - MGallery Collection - Image 4
Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku, 0600032 SAPPORO, Japan

Description

Hotel extras

  • Walking distance from top city attractions and public transport

  • International restaurant with a focus on local, seasonal ingredients

  • State-of-the-art meeting room for up to 8 guests boardroom style

  • 5-star hotel with modern rooms and suites in the heart of Sapporo

  • Connected to Sapporo Factory's shopping, dining and entertainment

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 2 Queen Size beds

Photo out of - Deluxe Room with 2 Queen Size beds

Deluxe Queen Room, 39㎡ with 2 queen-sized beds, a comfortable sofa, and features. separate bathtub and shower. For up to 2 adults and 2 children with limited view. Ideal for families or friends, ensuring a memorable experience.

Max. number of persons
4
Area
From 39 m² / 419 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Free movies/video
  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 39 m² / 419 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

Superior King Room, Heritage View offers 29㎡ of space, a king-sized bed and feat. separate bathtub and shower. Views of historic buildings, for up to 2 adults. Enjoy a memorable experience, ideal for couples or solo travelers.

  • Views:

    Historic side view

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Deluxe Queen Room, Heritage View, 39㎡ with 2 queen-sized beds, comfortable sofa, and feat. separate bathtub and shower. Views of historic buildings, for up to 2 adults and 2 children. Ideal for families or friends seeking a luxurious and memorable stay.

Max. number of persons
4
Area
From 39 m² / 419 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Executive Superior Room, on a high floor, 29㎡ of space, 1 king-sized bed, and feat. separate bathtub and shower. Entitled minibar drinks, breakfast, refreshment, and evening cocktails in our lounge. Ensures a memorable stay for up to 2 adults.

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Executive Deluxe Room, on a high floor, 39㎡, 2 queen-sized beds, a large sofa, and feat. separate bathtub and shower. Entitled minibar drinks, breakfast, refreshment, and evening cocktails in our lounge. A memorable stay for up to 2 adults and 2 children.

Max. number of persons
4
Area
From 39 m² / 419 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • Web TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Featuring a minimum of 58m² of exquisitely appointed space, our Hamanasu Suites are adorned with artworks evoking the frontier era of Hokkaido. Generous executive privileges and views of an iconic brewery make this a truly luxury stay in Sapporo.

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Hotel Sosei Sapporo - MGallery Collection

Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku
0600032 SAPPORO
Japan

GPS:43.06511, 141.36059

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 118 rooms
  • 118 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • French
  • Japanese
  • Korean
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Well-being

Fitness center

  • On site
  • On site
  • Outdoor parking
  • Private
  • 5 parking spaces
  • Parking opened 24/7

  • Parking pricing: 22.33 € 4000 JPY Per day

Additional charge

BARLEY GRILL AND BAR

Photo out of - BARLEY GRILL AND BAR

Our restaurant opens daily for buffet breakfast (7am -10am), weekend seasonal buffet lunch and afternoon tea (Wed - Sun)

Cooking style
International
Capacity
106
Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku, 0600032 Sapporo, Japan
Telephone +81 11-242-1111
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Our restaurant opens daily for buffet breakfast (7am -10am), weekend seasonal buffet lunch and afternoon tea (Wed - Sun)

Stylish yet intimate, elegant yet cosy. Our welcoming bar is the ideal venue for any evening, whether you're stopping in for a cocktail with colleagues, relaxing by the fireplace after a day of luxury shopping, or celebrating a special occasion in style.

Begin your day with a sumptuous breakfast combining the best of global classics and traditional Japanese delicacies. Delight in curated menus highlighting the freshest seasonal vegetables, meats and seafood from across Hokkaido.

Whether you prefer to wake up with a workout or wind down at the end of a busy day with weights, we've got you covered. Our on-site gym is equipped with state-of-the-art equipment so that you can easily maintain your fitness routine.

We offer elegant venues for intimate weddings and celebrations, featuring stylish event spaces, customized menus, and attentive service. Our team provides tailored planning support to create a memorable and seamless wedding experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,576 reviews

Customer review rating 5.0/5

Pagkapol P. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Karl M. W. K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Lingling W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Caroline D. C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Yi T. J. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Karl M. W. K. Couples - Confirmed reviews ALL

This was our second time staying at Mgallery and we were so glad we came back. Staff (extremely international with excellent command of English) were hospitable and helpful, We can only remember a few of them such as Sara, the sommelier, Peter, Wendy, Riku and Yuikiko. The entire staff deserved our utmost appreciation. On top of the services, food at Mgallery was extremely delicious. We vow to come back every year.

Customer review rating 5.0/5

Lingling W. Couples - Confirmed reviews ALL

One of the best hotel we stayed (and we travel around the world staying at all kinds of 5-star hotels). All of the staffs genuinely assisted us with no reservations. I can’t remember all their names except for Naveen at the front desk. Loved the decor of the hotel and room - so classic yet functional. Location is quiet and very walkable to everywhere. Fantastic stay!

Customer review rating 5.0/5

Caroline D. C. Couples - Confirmed reviews ALL

Excellent room, lovely amenities, loved the shampoo/conditioner/shower gel. Would definitely stay again.

Customer review rating 4.5/5

Yi T. J. Couples - Confirmed reviews ALL

Comfortable stay & friendly staff

Customer review rating 5.0/5

Wenjuan Z. Couples - Confirmed reviews ALL

Comfortable stay, clean room, super friendly staff provides helpful information.

Customer review rating 4.5/5

Jia Y. C. L. Couples - Confirmed reviews ALL

The Caucasian doorman who met us at the door was very friendly and helpful. After driving around Hokkaido, it was also refreshing to be greeted by all the staff in English. Our one little area of complaint would be when we were sitting in the lounge bar (on the right side), there was a cigarette smoke smell so we requested to sit next to the bar entrance where we couldn't smell it.

Customer review rating 5.0/5

Janice S. K. Families - Confirmed reviews ALL

The staff from the restaurant, front desk, bellman, and house keeping were all top notch and so accommodating, it may our stay so much better because of them. Breakfast buffet was amazing and we looked forward to the various everyday, the chefs, servers, hosts, and managers were just so great to everyone

Customer review rating 5.0/5

Mary A. B. Families - Confirmed reviews ALL

We were looking for a hotel that is not just a tall building seen from outside and cane across Mgallery Hotel Sosei. Really close to Odori Park/Sapporo train station and other landmarks. Service was fantastic, especially from Peter and Alex who were always there when we needed help, gave us great recommendations. Hotel design was also beautiful. My mother did find the room a bit too dark but the decorations were nevertheless very sophisticated and mixed well in this environment. Overall recommend staying there for your stay. Would definitely come back.

Customer review rating 5.0/5

Harrison R. A. Couples - Confirmed reviews ALL

Fantastic stay and the staff were exceptional, felt welcomed and comforted the moment we walked through the doors and the additional honeymoon congratulations was so warmly appreciated!

Customer review rating 5.0/5

Pamela M. R. Couples - Confirmed reviews ALL

Had a wonderful time. Hotel set a high standard that no other hotel can compete with. We were so well looked after, room was comfortable, and hotel is stunning. Breakfast was amazing too

Customer review rating 0.5/5

Lalitpun M. Couples - Confirmed reviews ALL

During my stay, there was a serious disturbance in the adjacent room involving what appeared to be a physical fight or altercation. The disturbance included extremely loud shouting, crying, heavy banging and repeated impacts against the wall, as well as the sound of doors being repeatedly opened and slammed shut. These noises and disturbances continued throughout the night, making it impossible for me to properly rest or sleep. The situation was particularly concerning because the combination of shouting, crying, repeated banging against the wall, and doors being opened and slammed throughout the night made the incident feel far more serious than an ordinary noise disturbance. I attempted to contact the hotel staff three separate times regarding this situation. On my second attempt, however, no one answered my call. Despite my repeated attempts to report the incident and seek assistance, I did not see any effective action being taken to resolve or control the situation, as the disturbance continued until approximately 4:00 or 5:00 a.m. I also specifically informed the hotel staff that I needed to wake up at 6:00 a.m. to go to the airport and that, because of the ongoing disturbance, I had still been unable to sleep at all. Despite making the urgency of my situation clear, the noise continued, leaving me with virtually no opportunity to rest before having to wake up and travel to the airport. I completely understand that the hotel cannot control the behavior of every guest. However, once your staff had been informed of such a serious disturbance, I expected the hotel to take immediate and appropriate action to protect the comfort and safety of other guests. What is particularly disappointing is that I had important commitments and travel arrangements, and the lack of effective intervention resulted in an entire night without proper sleep. Given that I had clearly informed your staff that I needed to wake up at 6:00 a.m. to go to the airport, I expected a much higher level of urgency, attention, and guest care from a hotel of your standard. This experience was extremely frustrating and fell far below my expectations.

Dear Ms. LALITPUN M. First of all, I'm truly sorry that you couldn't get enough rest because of the noise from the neighboring room. Also, I sincerely apologize for not being able to assist you when you urgently needed help. We take your comments very seriously. Providing genuine, flexible, and thoughtful hospitality is at the core of what we do, and we regret that we did not deliver this during your visit. Please rest assured that your constructive feedback has been shared with our department heads, and we are already taking immediate steps to improve our communication, staff coordination, and guest services. We genuinely hope to have the opportunity to welcome you back in the future to show you the true warmth and improved service of MGallery hospitality. Sincerely, Kenji Takahashi Senior Duty Manager

Customer review rating 4.5/5

Guek C. S. Families - Confirmed reviews ALL

First time we had clean, fluffy and adequate towels of all kinds in a hotel room - bathroom, tea, hand, floor. Very comfortable and warm room slippers. Adequate hooks and hand bars to hang clothes and towels from.

Customer review rating 5.0/5

Mee K. P. Families - Confirmed reviews ALL

We felt very much taken care and welcomed by your wonderful friendly hotel staffs. Thank you so much for pampering your Accor members ❤️

Customer review rating 5.0/5

Sui Y. M. W. Friends - Confirmed reviews ALL

We enjoyed our stay in this hotel. The ambiance and warmth make our trip in Sapporo memorable.

Dear SUI Y. M. W., Thank you very much for choosing to stay at Hotel Sosei Sapporo MGallery Collection and for your kind feedback. We are truly pleased to know that you had a wonderful experience with us. Creating a welcoming and memorable stay for our guests is very important to our team, and we are grateful to have been part of your time in Sapporo. We hope to have the pleasure of welcoming you back on your next visit. Warm regards, Mai Mukaibayashi Sales Manager

Customer review rating 4.0/5

Tony S. Couples - Confirmed reviews ALL

The staff was excellent.. very detail oriented and friendly. The check in process was smooth and knowledgeable.

Dear TONY S., Thank you very much for staying with Hotel Sosei Sapporo MGallery Collection and for taking the time to share your feedback. We are grateful for your kind words about our team, and at the same time, we are sorry that your experience at check-out fell short of expectations. We sincerely apologize for the oversight regarding your credit and the missed follow-up on your transportation request. Your comments are valuable to us, and we will review these points with the team to ensure greater attention to detail and consistency in our service. We hope to have the opportunity to welcome you back in the future. Warm regards, Mai Mukaibayashi Sales Manager

Customer review rating 4.5/5

Hendrik R. S. Families - Confirmed reviews ALL

Whilst disappointed in Sapporo the hotel was a highlight. All was great at the hotel.

Customer review rating 5.0/5

Chungsen C. Business - Confirmed reviews ALL

The staff is impressively kind, helpful, and friendly. Breakfast is fresh & tasty, with a crazy excellent barista. Room is functional, warm & uniquely beautiful; not a generic business hotel room look. Does need a working desk, though for business traveler.

Dear CHUNGSEN C., Thank you very much for staying at Hotel Sosei Sapporo MGallery Collection and for taking the time to share your feedback. We truly appreciate your kind comments and are pleased to know that you had a memorable stay with us. We also appreciate your feedback regarding the working desk. While a desk is available upon request, we regret that this option was not sufficiently communicated during your stay. We will take your feedback into consideration as we continue to improve the guest experience. We hope to have the pleasure of welcoming you again in the future. Warm regards, Mai Mukaibayashi Sales Manager

Customer review rating 5.0/5

Kathleen E. B. Families - Confirmed reviews ALL

I can't say enough both about how lovely the hotel itself is and how incredibly kind, helpful and supportive the staff were, particularly Cindy at the front desk and the head concierge, Okanishi-san.

Customer review rating 4.5/5

Antonio S. Couples - Confirmed reviews ALL

Good location, 10 min walking from the station, across The Factory. Elegant and well designed hotel, very comfortable rooms, exceptional service

Other web-users rate our hotel

  • 602 reviews 7.7/10 Location
  • 956 reviews 8.8/10 Room
  • 1,450 reviews 9.3/10 Service
  • 687 reviews 9.8/10 Vibe
  • 456 reviews 8.9/10 Amenities
  • 451 reviews 9.2/10 Breakfast
  • 245 reviews 9.4/10 Bar
  • 227 reviews 9.2/10 Cleanliness

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