Mantra Melbourne Epping 4 stars

Customer review rating (ALL Rating) 4.5/5 1,146 reviews

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Description

Hotel extras

  • Luxury in the heart of Melbourne's growth corridor and business precincts

  • Enjoy free WiFi, open air parking and EV chargers, buffet breakfast & and 24 hour reception

  • Squeeze in a workout with our elite gymnasium featuring free weights and cardio machines

  • Dine in at award winning brewpub and distillery, Republic Tavern

  • Unwind with rainfall shower heads, plush beds, Foxtel and more

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Twin bed(s)

For those looking to elevate their next stay with a touch of luxury. Enjoy floor-to-ceiling windows, climate controlled air conditioning, in room entertainment plus a range of amenities to upgrade your stay, including a pod coffee machine.

  • Views:

    City View

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Espresso machine
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

The Hotel Interconnecting room offers 2 Hotel Rooms with added space and privacy for your next group or family getaway. Stylishly appointed with floor to ceiling windows, plush bedding and all the modern conveniences to make your stay enjoyable.

  • Most of the accommodation:

    2 bedrooms

Max. number of persons
4
Area
From 52 m² / 559 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

For those looking for an elegant experience, our Suites are appointed with the latest in room entertainment. Offering integrated lounge, kitchen and dining spaces, a large ensuite and spacious bedroom, perfect for a special night away.

  • Most of the accommodation:

    Corner Room or Additional living room / area

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Compromising of 140m2 on our top floor, our penthouse offers a space you can truly relax with separate living, dining and kitchen. Unwind in our oversized bath overlooking the Melbourne skyline, or with our in-room entertainment.

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Corner Room or Additional living room / area

Max. number of persons
3
Area
From 140 m² / 1506 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Our Studio Room offers a blend of comfort and functionality, featuring a fully equipped kitchenette with a fridge, microwave, dishwasher, and kitchen sink. Washer and dryer are also included, making it ideal for both short and extended stays.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Furnished Kitchen
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 Bedroom Apartment

Combining our Hotel Room and 1 Bedroom Apartments, you will have a spacious 2 Bedroom Apartment featuring a bathroom, kitchen and laundry, living room and balcony. A great choice if you need extra facilities or space. Wheelchair access available.

  • Most of the accommodation:

    Balcony or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 99 m² / 1065 sq ft

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

Premium Two Bedroom Apartment

Spacious top floor corner Penthouse interconnecting with a Hotel Room with separate bath, shower, integrated living room and kitchen

  • Most of the accommodation:

    Corner Room or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 177 m² / 1905 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Espresso machine
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Bottled waterAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Bottom edge of reflective edge of mirror no higher than 40” above floor
  • Handheld shower
  • Transfer shower with grab bars (fixed seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mantra Melbourne Epping

250 Cooper Street
3076 EPPING
Australia

GPS:-37.649762, 145.007857

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 214 rooms
  • 5 rooms for people with reduced mobility
  • 14 family rooms
  • 14 connecting rooms
  • 214 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • English
  • Spanish
  • Indonesian
  • Italian
  • Korean
  • Portuguese
  • Thai
  • Turkish
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

2 Restaurants

One Bar

Business

8 Meeting rooms

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 25 AUD 25 AUD Per day

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Republic Tavern is the home of Beer Republic Brewery. Good food, great drink and even better company. A local gem with doors open to everyone.

Republic Tavern is the home of Beer Republic Brewery. Good food, great drink and even better company. A local gem with doors open to everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,146 reviews

Customer review rating 4.0/5

Roger A. Business - Confirmed reviews ALL

Dear Roger, Thank you for taking the time to provide your feedback regarding your recent stay at Mantra Melbourne Epping. We are pleased to hear that you found the hotel to be clean and spacious. We appreciate your suggestions concerning the room utilities, such as the placement of light switches and storage options. Your insights are valuable and will be considered as we continuously strive to enhance our guest experience. Additionally, we acknowledge your comments regarding the need for handrails in the bath and toilet areas, and we will take this into consideration for future improvements. Regarding our staff's demeanor, we aim to create a welcoming atmosphere for all our guests. Your observation is important, and we will ensure that our team is reminded of the significance of guest interactions. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Christine L. Couples - Confirmed reviews ALL

Dear Christine, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations clean, comfortable, and convenient, as well as enjoying the beautiful view of the Melbourne skyline. We hope to welcome you again for a longer visit. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Nicole K. Families - Confirmed reviews ALL

Dear Nicole, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our rooms to be neat and tidy, and that you enjoyed the peaceful atmosphere. We look forward to welcoming you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 4.0/5

Rodney M. Solo - Confirmed reviews ALL

Dear Rodney , Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. We understand your concerns about daily replenishment of tea and coffee, as well as the parking fees, and we will take your comments into account for future considerations. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 5.0/5

Peter A. Friends - Confirmed reviews ALL

Dear Peter, Thank you for your positive feedback. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we hope to welcome you back in the future. Best Regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Dear Roger, Thank you for taking the time to provide your feedback regarding your recent stay at Mantra Melbourne Epping. We are pleased to hear that you found the hotel to be clean and spacious. We appreciate your suggestions concerning the room utilities, such as the placement of light switches and storage options. Your insights are valuable and will be considered as we continuously strive to enhance our guest experience. Additionally, we acknowledge your comments regarding the need for handrails in the bath and toilet areas, and we will take this into consideration for future improvements. Regarding our staff's demeanor, we aim to create a welcoming atmosphere for all our guests. Your observation is important, and we will ensure that our team is reminded of the significance of guest interactions. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Christine L. Couples - Confirmed reviews ALL

A quick stop over wish we had more time to relax as the room was deliriously comfortable and we had a great view of the Melbourne skyline from our 5th floor window .

Dear Christine, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations clean, comfortable, and convenient, as well as enjoying the beautiful view of the Melbourne skyline. We hope to welcome you again for a longer visit. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Nicole K. Families - Confirmed reviews ALL

Wonderful and quiet and the rooms were neat and tidy. I would like to come back ☺️

Dear Nicole, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our rooms to be neat and tidy, and that you enjoyed the peaceful atmosphere. We look forward to welcoming you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 4.0/5

Rodney M. Solo - Confirmed reviews ALL

Staff were very helpful, would have been nice if tea and coffee were replenished daily. While parking fees were waived, $25 per day for outside parking was very expensive as room rates were also expensive.

Dear Rodney , Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. We understand your concerns about daily replenishment of tea and coffee, as well as the parking fees, and we will take your comments into account for future considerations. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 5.0/5

Peter A. Friends - Confirmed reviews ALL

Excellent

Dear Peter, Thank you for your positive feedback. We are delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we hope to welcome you back in the future. Best Regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Angela F. Couples - Confirmed reviews ALL

Fast check in, food at restaurant was fast and delicious. Staff were all very friendly and their service was excellent.

Dear Angela, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, exceptional service, and the quality of our restaurant offerings. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 4.5/5

Lahra F. Solo - Confirmed reviews ALL

It was an easy stay, good parking, clean and comfortable room.

Dear Lahra, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and enjoyed the cleanliness and quiet atmosphere of our hotel. It is our aim to provide a pleasant experience for all our guests. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Ted L. Couples - Confirmed reviews ALL

Great service well maintained

Dear Ted , Thank you for your kind feedback. We are pleased to hear that you found our establishment clean and well-maintained, and that our service met your expectations. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 5.0/5

Samantha S. Business - Confirmed reviews ALL

If you need to be in the Epping area, Mantra is a fantastic place to stay. Clean & tidy. Comfortable rooms. Included breakfast was fresh & very tasty. And the bar / restaurant also had really lovely food, and a nice atmosphere. Epping isn't exactly a tourist hotspot it would appear, but if you do need to be in the area for whatever reason, I would highly recommend Mantra as your accommodation choice.

Dear Samantha , Thank you for taking the time to share your positive experience at Mantra Melbourne Epping. We are delighted to hear that you found our facilities to be clean and comfortable, and that you enjoyed the fresh breakfast and dining options in our bar and restaurant. Your recommendation means a lot to us, especially for those needing accommodation in the Epping area. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 4.5/5

Gaye W. Business - Confirmed reviews ALL

Staff were friendly, the room was clean and the bed comfortable. A diverse spread was available for breakfast. Late check out was provided. In selecting a hotel I searched to find one that fitted my work requirements: locked safe, WiFi, and breakfast. Unfortunately the safe did not work. When staff were informed of the immediacy required to fix this problem, the staff member went out of his way to achieve this rapidly, even though maintenance staff had finished for the day. This is a sign of the type of hotel I want to stay in—one where staff are able to problem-solve when the unexpected happens.

Dear Gaye , Thank you for taking the time to share your experience at Mantra Melbourne Epping. We are pleased to hear that our location suited your business needs and that you found our accommodations comfortable and clean. It is always rewarding to know that our breakfast offerings met your expectations and that you appreciated the late check-out option. We sincerely apologize for the inconvenience you encountered with the safe in your room. We appreciate your understanding as our staff worked diligently to address the issue despite the challenges posed by the end of the maintenance day. Your acknowledgment of our team's efforts to resolve problems promptly is greatly valued. We continuously strive to enhance our services and ensure a pleasant stay for all our guests. Thank you once again for your feedback, and we hope to welcome you back to Mantra Melbourne Epping in the future. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 4.5/5

Stephen R. Families - Confirmed reviews ALL

Great service, friendly and helpfull staff, handy location, very quiet.

Dear Stephen , Thank you for your kind words regarding your recent stay at Mantra Melbourne Epping. We are delighted to hear that you found our staff to be friendly and helpful, and that our location met your needs. We look forward to welcoming you back in the future. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 4.5/5

Mark M. Business - Confirmed reviews ALL

The night I arrived unfortunately the wrong date was booked on behalf of the company that organised it but the staff here arranged a room and fixed the accommodation, food was great downstairs also

Dear Mark , Thank you for your kind feedback regarding your recent stay. We are pleased to hear that our team was able to assist with the accommodation issue and that you enjoyed your dining experience. Your satisfaction is important to us. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 5.0/5

Umesh B. Couples - Confirmed reviews ALL

Had a wonderful stay, amazing staff great customer service

Dear Umesh , Thank you for your kind feedback. We are delighted to hear that you had an amazing stay and appreciated our staff and customer service. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 4.5/5

Paul M. O. Business - Confirmed reviews ALL

The rooms are always very comfortable and clean. I find the rooms to be very quiet. Internet is good for when you are sitting in the room at night working. The room service is good and food is always good. The buffet breakfast is probably one of the best i've had regarding hotel breakfasts - well done!

Dear Paul , Thank you for your kind words regarding your recent stay at Mantra Melbourne Epping. We are delighted to hear that you found the rooms comfortable and clean, and that you enjoyed the quiet atmosphere. It is also great to know that our internet service and room service met your expectations, as well as our buffet breakfast. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 5.0/5

Lee W. Business - Confirmed reviews ALL

Great customer service and great amenities

Dear Lee , Thank you for your kind words regarding our customer service and amenities. We are pleased to hear that you had a positive experience during your stay. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 2.0/5

Stuart L. Business - Confirmed reviews ALL

The room looked nice. However there was a terrible smell in the room, the longer you were in there the stronger the smell was. It was particularly bad in the bathroom, and there was duct tape over the drain under hand basin. So I suspect there was a known issue that hasn't been rectified.

Dear Stuart , Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the room aesthetically pleasing. However, we sincerely apologize for the unpleasant odor and the condition of the bathroom, as these do not align with our standards. Your comments will be reviewed by our maintenance team to ensure that we address these concerns effectively. We appreciate your understanding and patience. Best regards, Alyssa Miranda Mantra Melbourne Epping

Customer review rating 4.0/5

Ian H. Business - Confirmed reviews ALL

Unfortunately no chilled water in room, no raw sugar sachets and no extra pillows as the ones provided weren’t much thicker than the sheets. When queried if we could get cold water in the room, was advised that wasn’t a service they provided but I could get water from the tap or boil water and wait for it to cool.

Dear Ian, Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found your experience comfortable overall. We appreciate your comments regarding the availability of chilled water, raw sugar and extra pillows. We do have filtered water available from the tap in our reception area, and with our 24-hour reception, our team is always available to assist with guest requests. Raw sugar sachets and additional pillows are also available upon request. Your feedback is valuable to us, particularly in ensuring our team is proactive in communicating the amenities and assistance available to our guests. We will take your comments on board as we continue to improve our service and enhance the comfort of our guests. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 4.5/5

Chris B. Couples - Confirmed reviews ALL

Short overnight stay to visit family

Dear Chris, Thank you for your kind feedback. We are pleased to hear that you enjoyed your overnight stay with us while visiting family. It is our aim to provide a comfortable experience for all our guests. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 3.5/5

Bathgate G. Business - Confirmed reviews ALL

On arrival, I was given the option of receiving a $30 voucher by forgoing room service for my stay as it was short. While at first glance, this seems like a good option, particularly for business travellers, however, on further consideration, this offer lowered my overall opinion of the hotel. While I can objectively see the cost benefit for the hotel on labour costs, at the end of the day, it is incentivising customers to accept an inferior experience in exchange for a minimal benefit that may or may not be used. It also made me wonder what other customer experiences I am losing out on if I had stayed elsewhere. In an industry focused on the customer, incentivising a worse experience should never be the goal.

Dear G., Thank you for sharing your feedback regarding your recent experience at Mantra Melbourne Epping. We appreciate your insights, as they are invaluable in helping us enhance our guest offerings. We understand your concerns regarding the room service credit voucher option provided at check-in. This initiative is designed to offer flexibility and is part of our sustainability program, designed to reduce unnecessary water, energy, chemical and resource consumption associated with servicing rooms during shorter stays Nonetheless, we acknowledge that this may not align with every guest's expectation and experience preferences. Our primary goal is to ensure that all guests enjoy a pleasant and comfortable stay. We value your perspective as a business traveler and recognize the importance of a quality experience. Your comments will be considered as we review our policies and guest engagement strategies. Thank you once again for your valuable feedback. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Customer review rating 5.0/5

Sai D. K. Families - Confirmed reviews ALL

I did not expect this level of service at a Mantra Hotel. The person who checked me in was exceptional. I had requested portacot for the room while booking, the person who checked me in realised it had not been provided before I even realised and came up to my room to resolve it. Upon checkout, I had forgotten some and when I came back to collect them the staff was even able to find my son’s car toy which I did not mention to them. The staff should be applauded for their service, above and beyond what is expected and better than my experience at higher level hotels I’ve stayed at

Dear Sai D., Thank you for taking the time to share your positive experience at Mantra Melbourne Epping. We are delighted to hear that our check-in staff provided exceptional service and promptly addressed your request for a porta cot. It is always our priority to ensure that our guests' needs are anticipated and met with efficiency. We are also pleased that our team was able to assist you in retrieving your belongings, including your son’s car toy. Such attentiveness reflects our commitment to providing personalized service that exceeds expectations. Your kind words will certainly be shared with our staff, as they strive to create memorable experiences for our guests. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Umesh Bhardwaj Assistant Manager Mantra Melbourne Epping

Other web-users rate our hotel

  • 404 reviews 8.5/10 Location
  • 730 reviews 7.9/10 Room
  • 682 reviews 8.3/10 Service
  • 9 reviews 8.7/10 WiFi
  • 404 reviews 9.2/10 Cleanliness
  • 258 reviews 8.1/10 Food
  • 208 reviews 8.7/10 Breakfast
  • 168 reviews 5.3/10 Value

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