Peppers Salt Resort & Spa Kingscliff 4 stars

Customer review rating (ALL Rating) 3.9/5 2,072 reviews

Peppers Salt Resort & Spa Kingscliff - Image 1
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Peppers Salt Resort & Spa Kingscliff - Image 4

Description

Hotel extras

  • Peppers Salt Resort and Spa has a perfectly maintained tennis courts and equipment for hire.

  • Season Restaurant is the resort's signature onsite restaurant

  • The Spa At Salt is a world-class luxury spa with a range of health and wellness programmes

  • Swim, float, dip in the tropical swimming pool and lush lagoon pool with its own sandy beach

  • Our resort is only 15 minutes from Gold Coast Airport and under 90 minutes from Brisbane

Our accommodation(s)

Book this hotel
Room 1

Hotel Pool View Rooms have a private balcony or patio overlooking the lagoon pool, quality furnishings and fittings and the luxury of a spacious shower in the ensuite.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side

The Hotel Room Plunge has the same benefits and facilities as a Hotel Room with access to an unheated plunge pool, shared with a 1 Bedroom Spa Plunge Suite. The design and decor of the room is modern, clean and fresh with a neutral colour palette.

  • Views:

    Pool side

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

2 Bedroom Pool View Spa Suite is a dual key room with a common foyer entrance to a 1 Bedroom Spa Suite and Hotel Room. 2 bathrooms, 1 with spa bath, private balcony or patio overlooking the lagoon pool, designer kitchen and full laundry facilities.

  • Views:

    Pool side

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Pool View Spa Suite

One Bedroom Pool View Spa Suites are spacious with modern decor and furnishings, designer kitchen, bathroom with a separate spacious shower and relaxing spa bath and a private balcony overlooking the lagoon pool.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Spa with Plunge

The 1 Bedroom Spa Plunge Suite has all the benefits of the 1 Bedroom Spa Suite and comes with access to an unheated plunge pool, shared with a Hotel Room Plunge. Features a designer kitchen, fully equipped laundry, spacious lounge and dining room.

  • Views:

    Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Bale Apartment

These luxury suites feature a separate lounge room and fully equipped kitchen with designer appliances. The master bedroom features a plush king bed and modern ensuite.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Spa Suite

The 2 Bedroom Spa Suite is dual key room with a common foyer entrance with a 1 Bedroom Spa Suite and Hotel Room. There are 2 bathrooms, 1 with a spa bath, private balcony or patio, and a designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Apartment

2 Bedroom Apartments features two bedrooms and two bathrooms, on with a spa bath. Each apartment also features a private balcony or patio, designer kitchen and full laundry facilities.

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Bale Apartment

The luxury 2 Bedroom Bale Apartments boast a separate lounge room and designer kitchen. The master bedroom features an ensuite bathroom and 1 plush king bed.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bed Spa with Plunge

2 Bedroom Spa Plunge Suite features two bedrooms and two bathrooms, one with a spa bath. Offers access to an unheated private plunge pool and spa bath with designer kitchen, laundry facilities and spacious living.

  • Views:

    Pool side

  • Most of the accommodation:

    Private Pool

Max. number of persons
5
Area
From 85 m² / 914 sq ft

Bedding

King size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Spa Suite

Modern 3 Bedroom Spas have views of gardens or Salt Village. Consist of a Hotel Room and 2 Bedroom Apartment with common entrance. Features 3 bathrooms, 1 with a spa bath, balcony or patio, lounge and dining area, kitchen and laundry.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Bale Apartment

Our 3 Bedroom Bale Apartments feature a separate lounge room and kitchen with designer appliances. There is a spacious ensuite bathroom and plush king bed in the main bedroom.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 110 m² / 1184 sq ft

Bedding

King size bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Hotel location

Peppers Salt Resort & Spa Kingscliff

Bells Boulevard
2487 KINGSCLIFF
Australia

GPS:-28.276106, 153.576589

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • OOL Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 227 rooms
  • 103 connecting rooms
  • 227 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Services for children

  • Children''s TV Channels

Well-being

Lagoon Pool

  • Outside
  • On site

Tropical swimming pool

  • Outside
  • On site

Gym

  • On site

Sports and leisure

Gym

  • Nearby

Gym

  • On site

Tennis

  • Nearby

Tennis

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Cove Bar & Poolside Dining

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Cooking style
Pool bar
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu

Dine poolside with light meals and refreshments at Cove Bar & Poolside Dining. Choose from our Day Menu of fresh plates and snacks, or Dinner Menu with hearty meals, both available 7 days a week.

Wanting to relax and enjoy for some much needed down time? The lagoon style pool is perfect for cooling off during the day and at night it transforms into a great spot to meet or take an evening plunge.

The fully equipped gymnasium features state-of-the art equipment to make your workout a breeze. To complete your workout, why not go for a walk or hire a bike and cycle along one of the many paths that wind through the beautiful, sub-tropical Tweed coast.

Set on the picturesque coastline of Northern New South Wales, Peppers Salt Resort & Spa is a romantic sanctuary, a luxurious resort with a seaside location that is an idyllic wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,072 reviews

Customer review rating 4.0/5

Julie K. Couples - Confirmed reviews ALL

Dear Julie K., Thank you for your feedback regarding your recent stay. We are pleased that you enjoyed our location and the nearby dining options. We acknowledge your comments about the cafe operating hours and appreciate your understanding. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.0/5

Mark E. Families - Confirmed reviews ALL

Dear Mark, Thank you for taking the time to share your feedback. We’re pleased you enjoyed the location, pool and service from our team. We appreciate your comments and are sorry your overall experience did not fully meet expectations. We value your loyalty and hope to have the opportunity to welcome you back sometime in the future! Sincerely, Abbey Assistant Manager

Customer review rating 4.0/5

Beth S. Couples - Confirmed reviews ALL

Dear Beth S., Thank you for your thoughtful feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. We are delighted to hear that you enjoyed the ambience of our reception lounge and lagoon pool, as well as the service provided by our staff. It is wonderful to know that our team was able to assist in accommodating your partner's needs for mobility and view. We appreciate your suggestions concerning the flooring in room 6120, the provision of kitchenware, and the mattress protector. Your comments have been noted, and we will take them into account as we strive to enhance our guests' experience. Regarding the towel service, we understand the importance of having adequate amenities during your stay and will review our policies to ensure they meet our guests' expectations. We are also pleased that you found the location convenient and enjoyed the spa services. Thank you for choosing our resort, and we hope to welcome you back in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 5.0/5

Julie C. Families - Confirmed reviews ALL

Dear Julie, Thank you for your wonderful feedback. We’re delighted to hear you had a pleasurable stay and enjoyed your experience with us. We look forward to welcoming you back again soon. Sincerely, Abbey Assistant Manager

Customer review rating 5.0/5

Christie M. M. G. Business - Confirmed reviews ALL

Dear Christie, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your stay and look forward to welcoming you back soon! Sincerely, Abbey Assistant Manager

Dear Julie K., Thank you for your feedback regarding your recent stay. We are pleased that you enjoyed our location and the nearby dining options. We acknowledge your comments about the cafe operating hours and appreciate your understanding. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.0/5

Mark E. Families - Confirmed reviews ALL

Couldn’t check in until 230. Aircond not great didn’t cool down, plus rusted and leaking all over the balcony and chair. Room didn’t get cleaned either (during our stay) Pool is amazing! And the bar staff were excellent.

Dear Mark, Thank you for taking the time to share your feedback. We’re pleased you enjoyed the location, pool and service from our team. We appreciate your comments and are sorry your overall experience did not fully meet expectations. We value your loyalty and hope to have the opportunity to welcome you back sometime in the future! Sincerely, Abbey Assistant Manager

Customer review rating 4.0/5

Beth S. Couples - Confirmed reviews ALL

Was selective when booking room as I had a partner with limited mobility and we wanted good access and a nice view of pool. Staff really helped here and gave us a perfect location .staff were always helpful during our stay. Reception lounge area and lagoon pool had a beautiful ambiance. Only suggestions to make were minor: room 6120 badly needed the floor to be resurfaced. Would also suggest that kitchen needs a larger set of crockery and cutlery to allow guests to use dishwasher. Was surprised that king bed had a very old queen sized mattress protector that rolled up under the sheets as straps had long perished. We stayed a week with only 2 towels. Suggest this be 4 . Otherwise loved our stay. Having row of restaurants across the road was wonderfully convenient and I booked a bike for coastal ride which was very convenient also. Having the Spa facility to book massages etc was really great . We used this service . Thank you

Dear Beth S., Thank you for your thoughtful feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. We are delighted to hear that you enjoyed the ambience of our reception lounge and lagoon pool, as well as the service provided by our staff. It is wonderful to know that our team was able to assist in accommodating your partner's needs for mobility and view. We appreciate your suggestions concerning the flooring in room 6120, the provision of kitchenware, and the mattress protector. Your comments have been noted, and we will take them into account as we strive to enhance our guests' experience. Regarding the towel service, we understand the importance of having adequate amenities during your stay and will review our policies to ensure they meet our guests' expectations. We are also pleased that you found the location convenient and enjoyed the spa services. Thank you for choosing our resort, and we hope to welcome you back in the future. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 5.0/5

Julie C. Families - Confirmed reviews ALL

Was a pleasurable stay

Dear Julie, Thank you for your wonderful feedback. We’re delighted to hear you had a pleasurable stay and enjoyed your experience with us. We look forward to welcoming you back again soon. Sincerely, Abbey Assistant Manager

Customer review rating 5.0/5

Christie M. M. G. Business - Confirmed reviews ALL

Warm welcome, great room and fantastic facilities that has me planning a return visit for pleasure.

Dear Christie, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed your stay and look forward to welcoming you back soon! Sincerely, Abbey Assistant Manager

Customer review rating 4.5/5

Dianne S. Families - Confirmed reviews ALL

Great location and well equipped and comfortable rooms. Convenience store, restaurants, bars and cafes all within easy walking distance.

Dear Dianne, Thank you for your wonderful feedback. We’re delighted you enjoyed your stay, our comfortable rooms and convenient location. We truly appreciate your kind comments and look forward to welcoming you back again soon. Sincerely, Abbey Assistant Manager

Customer review rating 4.5/5

Benjamin G. Friends - Confirmed reviews ALL

Peppers was overall a good experience. Our room was clean and tidy, as well as ready 2 hours early to our check I . We loved the location and our dining options near by. The beach is beautiful as well. Would be happy to return one day.

Dear Benjamin G., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the beautiful location and found our dining options convenient. It is gratifying to know that your room met your expectations and was ready ahead of time. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.5/5

Aaron P. Couples - Confirmed reviews ALL

Boarding house vibe, and service. Lacking in many areas, no toiletries, and servicing, jack hammer working at 8am...

Dear Aaron P., Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations, particularly regarding the amenities and service. Your comments regarding noise during your stay will be taken into account as we continue to enhance our guest experience. Best regards, Sourabh Malik Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 2.0/5

Elaine G. Couples - Confirmed reviews ALL

Needs to have more signs guiding guests to where they need to go:- First, there was not one word on or near approach to reception - there needs to be a large-letter sign above glass doors saying RECEPTION. And also a sandwich board with same, closer to the road approaching the long path to the reception area. After driving down the ramp to the carparking area we had the same problem - where to go from there, & and also a brief sign about how to operate the metal grate roller doors in internal parking area. We had travelled a long way to get to Kingscliff for a wedding & was totally unfamiliar with the area.

Customer review rating 1.0/5

Brent J. D. Families - Confirmed reviews ALL

Booked and paid for a 1bedroom spa room with plunge pool, only catch was that you couldn't even go out the back sliding door due to heavy construction underway. At no point during the booking or at checkin did anyone advise of the construction work underway at the hotel. I have sent of several request to the hotel for some feed back, zero response to date.

Dear Brent, We’re very sorry to hear about your experience. We understand how disappointing it would have been to book a 1-bedroom spa room with a plunge pool, only to find that access to the outdoor area was significantly impacted by construction. We also acknowledge your frustration that the construction was not communicated to you prior to arrival or at check-in, and that your subsequent requests for feedback have not received a response. This is certainly not the level of communication or service we aim to provide. We sincerely apologise for the inconvenience and disappointment caused. We would like the opportunity to look into your concerns properly and address the matter with you directly. Regards, Heidi Spalding Assistant Manager Peppers Salt Resort & Spa Kingscliff

Customer review rating 3.5/5

Robyn F. Friends - Confirmed reviews ALL

Pool was freezing so was unable to enjoy a swim at your lovely resort on a warm day. This made the stay less enjoyable as we love being able to use a pool when we stay in a resort. Maybe look at heating your pool for the best experience for guests.

Dear Robyn, Thank you for your feedback. We’re pleased you enjoyed your stay and appreciate your comments. We hope to welcome you back again for an even more enjoyable experience. Sincerely, Abbey Assistant Manager

Customer review rating 2.0/5

Victoria C. Families - Confirmed reviews ALL

Have stayed here several times and unfortunately it has gone down hill.

Dear Victoria C., Thank you for your feedback regarding your recent stay. I regret to hear that you found your experience less satisfactory compared to your previous visits. We value your loyalty and appreciate your insights, which will help us in our continual efforts to improve. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 1.5/5

Matthew D. Business - Confirmed reviews ALL

No block out blinds, toilet tank barely flushed away, technology old and dated, the 2 singles as a king bed, shower head style. It may as well have been a ibis airport as it was not a Peppers level room even for a hotel. Please look at my stay history at this property. Loyalty and location only goes so far and this one is worn out til refurbishment. It may be investment owned but it's Accor reputation and it wearing thin

Dear Matthew D., Thank you for sharing your feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. I sincerely apologize for the inconveniences you encountered, particularly with the room facilities and overall condition. We appreciate your loyalty and understand your concerns regarding the room's amenities and the need for updates. Your input is valuable as it helps us evaluate our accommodations and prioritize improvements. We are committed to providing a quality experience and take your comments seriously. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Christine V. Couples - Confirmed reviews ALL

Loved the plunge pool. Have stayed many times and there is pretty much always a key facility that is not available each stay. It would be nice to stay with the whole facility functioning. Seasons restaurant meals were hit and miss and not peppers standard though the paella was enjoyable.

Dear Christine V., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the plunge pool. However, we acknowledge your concerns regarding the availability of facilities and the inconsistent dining experience. Your comments will be shared with our team for consideration. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 4.0/5

Maree B. Couples - Confirmed reviews ALL

Love the location.. They are in the process of painting the outside which needs doing but the constant beep beep of the reversing scaffolding was a bit annoying..

Dear Maree, Thank you for your feedback. We’re delighted you enjoyed your stay and appreciate your continued support. We look forward to welcoming you back again soon. Sincerely, Abbey Assistant Manager

Customer review rating 5.0/5

Leena N. Couples - Confirmed reviews ALL

Private, relaxing, and gorgeous resort stay with amazing customer service. Everything you need is a 3-5min walk away - restaurants, spa, beach, mini mart. There are two pools, one heated and one not heated (bigger lagoon style one). There is a poolside bar at the bigger pool. Both pools have small hot bubbling spas. The breakfast buffet was incredible and highly recommended. The rooms are clean and have everything you need. The 24 hour reception is so helpful. Just such a gorgeous stay! We will definitely be back!

Dear Leena N., Thank you for sharing your delightful experience at Peppers Salt Resort & Spa. We are thrilled to hear that you found our resort to be a relaxing environment with convenient access to nearby amenities. It is wonderful to know that you enjoyed our two pools, the breakfast buffet, and the attentive service from our 24-hour reception team. Your kind words motivate us to maintain our high standards of cleanliness and guest satisfaction. We look forward to welcoming you back for another memorable stay. Warm Regards Nishant Joon Assistant Manager Peppers Salt Resort & Spa

Customer review rating 3.5/5

Shevina S. Couples - Confirmed reviews ALL

Everything wonderful except for the unbelievable small tv for such a big room

Dear Shevina, Thank you for sharing your feedback. We’re delighted you enjoyed your stay. Your comments are valuable, and we hope to welcome you back again soon. Sincerely, Abbey Assistant Manager

Customer review rating 3.0/5

Wayne C. Families - Confirmed reviews ALL

Room not ready on arrival. Leaking gutter room 3008/9 so patio and all furniture wet and couldn’t enjoy area as much as we wanted. Maintenance said fixed but it wasn’t. Pool bar only opened at 12. No refreshments and was told to go to salt village outside the hotel when we wanted to enjoy pool. Bar staff accepted complimentary drink voucher for a mocktail one day and then the next day said no. They needed to ask who I think was a manager fixing the slushie machine beside her and he reluctantly said Thats ok. Inconsistency. Poor attitude. The whole of staff need to be reminded of the definition of the word Hospitality. Pool towels too small. Pool is beautiful and deck chairs were great. Breakfast very nice. Parking easy. Housekeeping vet efficient and good at their job once we settled into the room. Without the pool and well appointed room, it scores below average and somewhat sterile. Having managed large hospitality venues my review comes with some experience behind it. I genuinely wanted to try and give you more good feedback. Place lacks warmth and feeling welcome.

Dear Wayne C., Thank you for sharing your feedback regarding your recent stay at Peppers Salt Resort & Spa Kingscliff. We appreciate your insights as they provide us with valuable perspectives to improve our service. I sincerely apologize for the inconvenience you experienced with the room not being ready upon your arrival and the issue with the leaking gutter in your room. We strive to ensure that all aspects of our accommodations meet our guests' expectations, and it is disappointing to hear that we fell short. Your comments regarding the pool bar hours and the inconsistency with the complimentary drink voucher have been noted, and we will review these procedures to enhance our guest experience. We are pleased to hear that you enjoyed the pool, breakfast, and found our housekeeping team efficient. Thank you for your constructive criticism regarding the staff's hospitality. We will ensure that our team is reminded of the importance of making our guests feel welcomed and valued. We hope you may consider staying with us again in the future. Best regards, Sourabh Malik Assistant Manager Peppers on Salt Beach Kingscliff

Customer review rating 1.5/5

Roy F. Couples - Confirmed reviews ALL

Mad Mex conference guests were our direct neighbours and they were smokers. Assuming they were coming backa nd forth every 20 monutes for a smoke. The doors were banging until 02:30AM....

Dear Roy F., Thank you for sharing your experience. We sincerely apologize for the disturbances caused by neighboring guests during your stay. We understand how important a peaceful environment is and appreciate your feedback as it helps us improve our services. Best regards, Sourabh Malik Assistant Manager Peppers on Salt Beach Kingscliff

Customer review rating 3.5/5

Wilhelmina G. Families - Confirmed reviews ALL

As stated the location was terrific. I was disappointed to see that the toilet was not cleaned thoroughly.

Dear Wilhelmina G., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location. However, we regret that the cleanliness of your accommodations did not meet your expectations. Your comments will be addressed with our housekeeping team to ensure improved standards. Best regards, Sourabh Malik Assistant Manager Peppers on Salt Beach Kingscliff

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