Dear Jackelin A. Y. A., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced, including accessibility issues due to public works and the cleanliness concerns you mentioned. We understand that these matters can significantly impact your experience, and your comments will be taken into consideration as we strive to enhance our services. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your outstanding 10/10 review! We are delighted to hear that you had an amazing stay and enjoyed the comfort and convenient location of our hotel. It is wonderful to know that all aspects of your experience, from your arrival and accommodation to our cleanliness, service, Wi-Fi, and overall value, met your expectations. Your excellent feedback is a great encouragement to our entire team. We hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station for another memorable stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your positive feedback with us. We are delighted to hear that you had a very comfortable stay and, in particular, that you enjoyed our breakfast. It is wonderful to know that our breakfast selection contributed positively to your experience. Your kind words are greatly appreciated by our entire team. We hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your wonderful feedback and for returning to stay with us after your previous visit. It is truly rewarding to know that your experience more than two years ago was so positive that you chose Mercure Amsterdam Sloterdijk Station again. We are delighted to hear that you enjoyed our elegant and well-equipped rooms and bathrooms, and that you were fully satisfied with your stay once again. Thank you for your kind recommendation and for choosing us for your return visit. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you found the hotel comfortable, appreciated our convenient location, and were satisfied with the cleanliness and service. We also appreciate your comments regarding sustainability. We would like to clarify that the hotel does not receive a cash refund for returned plastic bottles. In the Netherlands, the statutory deposit on applicable plastic bottles can be refunded when bottles are returned through participating supermarkets and collection points. Our sustainability approach includes encouraging guests to make use of these existing recycling and return facilities. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station for another comfortable stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your review following your recent stay with us. We are delighted to hear that you had a very good experience and that you enjoyed our convenient location, the smooth check-in and check-out, and our breakfast selection. As an ALL loyalty member, we truly appreciate your continued trust in our brand. We have also noted your feedback regarding cleanliness to ensure we maintain our high standards across all areas of the hotel. Thank you once again for your recommendation, and we look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to the city. Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your wonderful 9/10 rating and for sharing your kind feedback. We are delighted to hear that you enjoyed your comfortable stay and appreciated our convenient location. It is especially rewarding to know that you found our team friendly, welcoming, and clear in providing information. We will certainly share your kind words with the entire team. We are also pleased that you enjoyed our breakfast and were satisfied with the cleanliness and overall experience. Thank you again for your kind recommendation. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Blanca G. D. G. S., Thank you for sharing your positive experience at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you found our hotel to be a great value for your family. It is wonderful to know that our team, particularly Alejandro and the rest of the reception staff, contributed to your enjoyable stay. We take pride in providing excellent service and appreciate your kind words. We are pleased that the family room met your needs and that you found it clean and well-maintained. Our location is indeed a key advantage, with easy access to Sloterdijk Station and just a short ride to Centraal Station, making it convenient for our guests to explore the city. Additionally, we are glad that you found our bicycle rental service accommodating and flexible. We aim to enhance your experience by offering practical services that cater to your needs. Thank you once again for your review. We look forward to welcoming you and your family back in the future for another memorable stay. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your wonderful feedback and for giving us a perfect score. We are delighted to hear that you had a comfortable and positive stay with us and that you were satisfied with our accommodation, cleanliness, and service. It is especially pleasing to know that you appreciated the cleanliness of the hotel and felt good throughout your stay. Your 100/100 rating and recommendation mean a great deal to our team and are a wonderful encouragement to continue providing a high standard of service. We look forward to welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your feedback following your family stay at Mercure Amsterdam Sloterdijk Station. We are delighted to hear that you had a very good stay and that you enjoyed the comfort of our beds, the air conditioning, and the soundproofing of our rooms. We are also pleased that our convenient location near Sloterdijk Station made it easy for you to reach Amsterdam city center. We appreciate your understanding regarding the ongoing construction works around the hotel. We understand that this may cause some inconvenience when arriving and departing, and we truly appreciate your patience while these works are taking place. Your feedback is very valuable to us, and we are happy to know that our hotel and team contributed to a pleasant experience. We hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Ms. Contreras, Thank you very much for taking the time to share your feedback and for rating your stay 90/100. We are pleased to hear that you appreciated our convenient location with easy access to the train, tram, and bus stations, as well as our quick and efficient check-in and check-out process. It is also wonderful to know that you enjoyed your overall stay and valued our team, accommodation, and the benefits of booking through the ALL App. We also appreciate your comments regarding the cleanliness of the room. Your feedback has been shared with our Housekeeping team, as we are always looking for ways to improve and ensure an even better experience for our guests. Thank you once again for choosing Mercure Amsterdam Sloterdijk Station. We look forward to welcoming you and your family back on your next visit to Amsterdam. Kind regards, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk Station

Dear Javiera C., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you appreciated our convenient location and the excellent service provided by our multilingual staff. Your satisfaction is a testament to our commitment to delivering a four-star experience. We look forward to welcoming you back in the future. Kind regards, Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Sara A. L., Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that your stay felt “just like home” and that so many aspects of your visit—from the comfortable room to our friendly and helpful team—contributed to such a positive experience. It is also great to know that our location suited your needs well. We appreciate your perfect scores across nearly all categories, and your high recommendation rating means a great deal to our team. Feedback like yours encourages us to continue delivering a warm, welcoming, and reliable experience for all our guests. We are sorry to read that the refrigerator was not as cold as expected. This is certainly not the level of comfort we aim to provide. Our maintenance team will check this to ensure everything is functioning properly. If anything ever feels inconvenient during your stay, please do not hesitate to reach out to our reception team—they are always available and happy to assist immediately. Thank you again for choosing our hotel and for taking the time to share such kind words. We hope to have the pleasure of welcoming you back for another wonderful stay in Amsterdam. Kind regards, Elisa Canto Reservations Team Mercure Amsterdam Sloterdijk

Dear Eduardo R., Thank you very much for sharing your wonderful feedback with us. We are truly delighted to read that your stay was so enjoyable and that our location, comfort, and service contributed to a memorable visit for you and your family. It is fantastic to hear that you found our hotel well connected and easy to navigate from—being able to move around Amsterdam with ease is an important part of a relaxing trip, and we are glad this added to your experience. We are equally pleased that your room provided the comfort you were looking for and that our team made you feel well cared for throughout your stay. Your perfect scores for arrival, accommodation, cleanliness, Wi-Fi, and check‑out mean a great deal to us. Our team works hard every day to deliver a smooth and welcoming experience, and knowing that this was reflected in your stay is truly rewarding. We also appreciate your positive comments about our breakfast selection and your recognition of our sustainability efforts—both are areas we continuously strive to improve and innovate. Thank you as well for your high recommendation score. Feedback like yours encourages us to keep delivering the friendly, reliable, and thoughtful service that defines our hotel. We sincerely hope to have the pleasure of welcoming you back on your next trip to Amsterdam, and we look forward to offering another comfortable and enjoyable stay. Sincerely, Elisa Canto The Reservations Team Mercure Amsterdam Sloterdijk

Dear Gabriela P. R., Thank you for your positive feedback regarding the location of our hotel. We are pleased to hear that you found it convenient and that your experience was smooth and efficient. We hope to welcome you back soon. Kind regards, Reservations Department Mercure Amsterdam Sloterdijk

Dear Antonio P. M., Thank you for your positive feedback regarding your recent stay at our hotel. We are pleased to hear that you found the check-in and check-out processes to be smooth, and that our team provided you with excellent service. Your satisfaction is very important to us, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you for your review and for your continued loyalty to our hotel. We are delighted to hear that you enjoyed our breakfast and that our team made a positive impression on you during your stay. At the same time, we sincerely apologize for the issues encountered during your stay. We understand how uncomfortable this must have been, especially during the warm weather. Your comments have been shared with our maintenance team for further review. Thank you once again for your valuable feedback. We truly appreciate your continued trust in us and look forward to welcoming you back on your next visit to Amsterdam for an even more comfortable and enjoyable stay. Kind regards, Rister G. Esquivel Front Office Manager Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for sharing your feedback and for your excellent rating. We are pleased to hear that you enjoyed our convenient location, connectivity, and that your stay overall met your expectations. Your positive comments about our hotel and services are truly appreciated. We also thank you for your constructive feedback regarding the breakfast selection, in particular the scrambled eggs. Please rest assured that your comment has been shared with our kitchen team for review, as we continuously strive to improve the quality and variety of our breakfast offering. We appreciate you taking the time to share your experience and hope to welcome you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Reservations Department Mercure Amsterdam Sloterdijk Station