Dear Dionna M., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to hear that our location and transport links enhanced your experience, and that you enjoyed the breakfast area with its view. Our team takes great pride in providing attentive service, and your kind words will surely motivate them. We look forward to welcoming you back on your next visit. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Elisabeth, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, beautiful accommodations, and the quality of our breakfast offerings. It is also wonderful to know that our staff made a positive impression with their service. We strive to maintain a comfortable and serene environment for our guests, and we are pleased that the soundproofing met your expectations despite the ongoing road works. We appreciate your feedback and hope to welcome you back in the future. Kind regards, Reservations Department Mercure Amsterdam Sloterdijk

Dear Carlos S. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the construction site nearby. We recognize that this situation may have disrupted your experience, especially given your circumstances. Please be assured that we strive to provide accurate information to our guests prior to their arrival, and we regret that we fell short in this instance. We appreciate your comments on the room's cleanliness and comfort. It is pleasing to know that you found the room spacious and the air conditioning effective. However, we acknowledge your concerns regarding the window shades and the limited TV channels. Your input is valuable, and we will take it into consideration as we continually seek to improve our offerings. Additionally, we will review the communication regarding the Wi-Fi accessibility to enhance guest convenience. Thank you once again for your feedback. We hope to welcome you back in the future under improved circumstances. Kind regards, Reservations Department Mercure Amsterdam Sloterdijk

Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you found our team cooperative, polite, and helpful. We truly appreciate your kind words regarding their service. We are sorry to hear about the issue you experienced with the blinds in your room. We have checked our records and, unfortunately, we could not find any request or report regarding the blinds during your stay. Had our Front Office team been made aware of the issue, we would have been happy to assist and look for a suitable solution while you were with us. We will nevertheless share your feedback with our maintenance team for further attention. Regarding the room size, our room categories and their dimensions are indicated in the booking information, as room sizes can vary depending on the category selected. We are sorry if the room did not meet your expectations in this regard. We also appreciate your comments regarding the prices in our ground-floor shop. The shop is provided as a convenience for our guests, and we understand that pricing is an important consideration. Thank you again for your constructive feedback. We value your comments and hope to have the opportunity to provide you with a more comfortable experience on a future stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your excellent rating and for sharing your positive feedback with us. We are delighted to hear that you appreciated our convenient location and found your room clean and comfortable. It is wonderful to know that our location also provided a convenient base for sightseeing and exploring Amsterdam. Thank you for your kind recommendation. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Mr. Bartrop, Thank you for sharing your concerns regarding your recent stay with us. I sincerely apologize that your room allocation did not meet your preferences for a quieter location. We strive to accommodate our guests' requests whenever possible, and I regret that we were unable to fulfill yours on this occasion. Your feedback is invaluable, and we will take it into consideration as we continue to improve our services. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your exceptional 10/10 review and for your wonderful feedback. We are delighted to hear that you enjoyed your beautiful room, the ambience, our extensive breakfast selection, and the friendly and professional service provided by our team. It is especially rewarding to know that you had such a positive experience despite the ongoing construction works in the area. Please note that these works are being carried out by the municipality and are therefore outside the control of our hotel. The information regarding the construction works is mentioned on our official website. Thank you also for your kind words regarding our in-room dining service. Your recommendation and intention to return mean a great deal to us. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station for another wonderful stay! Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Jane A., Thank you for taking the time to share your thoughts regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We appreciate your positive comments about our hotel and our staff's friendliness. It is always gratifying to hear that our guests find our accommodations pleasant. We acknowledge your feedback regarding the absence of a bar and restaurant beyond breakfast hours. While we strive to create an enjoyable atmosphere for our guests, certain operational decisions have led us to limit the availability of our dining facilities at this time. We understand that the vibrant atmosphere of a bar can significantly enhance the overall experience of staying with us, especially in an area where dining options may be limited. Your suggestion regarding the potential for our rooftop bar is noted, and we genuinely appreciate your insights on how to enhance our offerings. We continuously seek to improve our services and facilities to better meet the needs and preferences of our guests. Your comments will be shared with our management team for future consideration as we evaluate our amenities. Once again, thank you for your feedback. We hope to welcome you back to our hotel in the future, where we aim to provide an even more satisfying stay. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for taking the time to share your feedback following your stay with us. We are pleased to hear that you had a nice stay and were happy with the service provided by our team. Regarding the coffee and tea facilities, we would like to clarify that coffee, tea, and a kettle are provided in the room. If you finish the supplies during your stay, our Front Office team is always available to assist and provide additional supplies upon request. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for an improved experience. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your fantastic review and for awarding us a perfect score! We are delighted to hear that you enjoyed your stay and were pleased with the comfort and cleanliness of your room, as well as the service provided by our team. It is especially wonderful to know that our staff were helpful and welcoming throughout your visit and that our luggage storage service made your arrival more convenient. We are also pleased that you appreciated our convenient location, with the train station providing easy access to Amsterdam city centre. Your kind words are a great encouragement to the entire team. We hope to have the pleasure of welcoming you and your family back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Waqass K., Thank you for taking the time to share your experience at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you rated your stay a perfect 10 out of 10. Your positive feedback is greatly appreciated and serves as motivation for our team to continue delivering exceptional service and hospitality. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Brandon, Thank you for taking the time to share your review following your recent business trip to Mercure Hotel Amsterdam Sloterdijk Station. We take any report regarding room cleanliness and guest comfort extremely seriously. Following your review, we checked our internal records and can confirm that no issues were reported to our team from your specific room during your stay. Regarding your coworker's experience, please be assured that this situation was addressed and resolved directly with her during the stay. Nevertheless, as part of our standard health and safety protocols, our professional pest control partner inspects our rooms to ensure our high hygiene standards are maintained. Regarding the ongoing municipal roadworks around our property, we apologize for the inconvenience and the longer walking route to and from Sloterdijk Station. We understand that this added unwanted frustration to your daily commute, and we appreciate your patience while the city completes these external infrastructure updates. Thank you again for bringing your feedback to our attention. Sincerely, Rister González Esquivel Front Office Manager Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to hear that you liked our hotel, enjoyed your room, and were happy with the service provided by our team. We understand that the ongoing construction works in front of the hotel can make access with luggage more challenging. These works are part of the surrounding area’s development and are outside the hotel’s control, and we appreciate your understanding while they are ongoing. Thank you also for your suggestions regarding TV connectivity and later check-out options. We appreciate you sharing these points and will take your feedback into consideration as we continue to improve the guest experience. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station for another enjoyable stay. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Ms. W., Thank you very much for taking the time to complete our guest satisfaction survey and for sharing such wonderful feedback. We are delighted to know that you had an excellent stay and were fully satisfied with our location, accommodation, cleanliness, breakfast, Wi-Fi, and the service provided by our team. Your 10/10 recommendation is a wonderful compliment, and we are especially pleased to hear that you are planning to stay with us again. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to Amsterdam. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your outstanding feedback and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our convenient location and found your room comfortable and clean. It is especially pleasing to know that you were fully satisfied with your stay, our breakfast, our team, and the recognition you received as an ALL member. We also truly appreciate your kind recommendation. Thank you as well for your suggestion regarding a microwave in a public area. We appreciate you sharing this idea with us and will take your feedback into consideration. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to Amsterdam. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated our hotel, our team, and the overall quality of your accommodation, breakfast, and service. We are sincerely sorry that the ongoing construction works around the hotel had such an impact on your experience. We fully understand that temporary changes to the usual access routes can be particularly inconvenient, especially when arriving at or departing from the hotel. The construction is part of the ongoing development of the surrounding area and is outside the hotel’s control. Nevertheless, we understand your comment regarding the importance of being aware of temporary access arrangements before arrival, and we appreciate you bringing this to our attention. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back once the surrounding works are completed and access to the hotel and station has returned to normal. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Suen W. V. H., Thank you for your kind feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to hear that you found our location convenient and your room to your satisfaction. We apologize for any inconvenience caused by the road works, as these are often necessary for city improvements beyond our control. We appreciate your understanding and hope to welcome you back in the future. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Hauwa A., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location to be ideal and appreciated the cleanliness of our facilities. It is also gratifying to know that our team was able to assist you effectively. We look forward to welcoming you back on your next visit to Amsterdam. Kind regards, The Mercure Amsterdam Sloterdijk Station Team

Dear Guest, Thank you very much for your lovely review and for your excellent rating. We are delighted to hear that you enjoyed your stay, particularly our rooms, convenient location, and the service provided by our team. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station