ibis Adelaide 4 stars

Customer review rating (ALL Rating) 4.5/5 4,022 reviews

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Description

Hotel extras

  • Located in the heart of the CBD close to Rundle Mall.

  • Onsite Restaurant and Bar.

  • Fitness Centre

Our accommodation(s)

Book this hotel
Room 1

Two ibis single 'Sweet Beds' ensure you get a good night's sleep. All rooms feature the latest Samsung Smarthub TVs as well as full room width desks with a Phillips LED desk lamp with USB ports and an adjustable office chair.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Located above the 5th floor, the Superior room includes an ibis Queen 'Sweet Bed' to ensure a good night's sleep in complete comfort and stunning views of the city and Adelaide hills.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Enjoy stunning views over the city of Adelaide and the Adelaide hills when you stay in an ibis Superior Room. Your room is located above the 5th floor and is equipped with an ibis King Single 'Sweet Bed' to ensure you get a good night sleep.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

ibis Adelaide's most sought after room! Our Deluxe Corner room has 270 degree views overlooking the city of Adelaide and the Adelaide Hills. The room features floor to ceiling windows across two sides of the room to enhance the spectacular views

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

ibis Adelaide

122 Grenfell Street
5000 ADELAIDE
Australia

GPS:-34.924029, 138.604271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 311 rooms
  • 13 rooms for people with reduced mobility
  • 45 connecting rooms
  • 311 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

2 Meeting rooms

Well-being

Fitness Centre

  • On site
  • Near the property
  • Indoor parking
  • Public
  • Max Limited Height: 2 m / 6.562 ft
  • Parking pricing: 18.58 € 30 AUD Per unit

  • Parking for a month
  • Parking for a week

Rundle Street U Park - 350 m

Additional charge

Parking information

  • Near the property
  • Indoor parking
  • Private
  • Parking pricing: 21.68 € 35 AUD Per day

IBIS KITCHEN

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Cooking style
International
Capacity
130
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

The restaurant and bar are located on the first floor and are open for breakfast and dinner daily. The hotel bar is ideal for pre-dinner drinks, meeting friends or colleagues, or to enjoy a nightcap after a long day.

Located on the first floor, the bar is open daily and is ideal for pre-dinner drinks, meeting friends or to enjoy a nightcap after a long day.

The fitness centre is located on the second floor of the hotel. With state-of-the-art equipment, getting fit has never been so enjoyable.

With its stylish bar and restaurant, flexible event space and wide range of accommodation options, ibis Adelaide is the perfect choice for weddings in Adelaide. Take advantage of our vibrant city centre location and friendly service for your big day!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,022 reviews

Customer review rating 3.0/5

Donna M. K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Allan B. Families - Confirmed reviews ALL

Thank you for your feedback. I am pleased to hear you enjoyed our location and pricing. Regarding the bond refund, I apologize for any inconvenience you have experienced. We hear you and we are making changes to the process. I also recommend checking with your financial institution for faster processing as it may take a few days to reflect. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Katherine P. Solo - Confirmed reviews ALL

Dear Katherine, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and found your room to be clean. We regret the inconvenience caused by noise from neighboring guests and the issue with the towel. Your comments have been noted, and we will address them with our team. We strive to provide a comfortable experience for all our guests, and we appreciate your understanding. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Customer review rating 5.0/5

Rebekah R. Business - Confirmed reviews ALL

Thank you for your kind words regarding our team. We are delighted to hear that every interaction you had with our staff was positive. Your feedback is greatly appreciated and motivates us to continue providing excellent service. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Seung-in R. Business - Confirmed reviews ALL

Dear Seung-In, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our team to be both professional and friendly. Your comfort is our priority, and we appreciate your recognition of our efforts. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Customer review rating 4.5/5

Allan B. Families - Confirmed reviews ALL

As much as I like the hotel I don’t appreciate paying bond money and still haven’t received it back even tho the lady refunded it on leaving

Thank you for your feedback. I am pleased to hear you enjoyed our location and pricing. Regarding the bond refund, I apologize for any inconvenience you have experienced. We hear you and we are making changes to the process. I also recommend checking with your financial institution for faster processing as it may take a few days to reflect. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Katherine P. Solo - Confirmed reviews ALL

Well located. Room was clean. Walls were thin and I could constantly hear noise from other guests throughout the floor. Staff were friendly enough. Towel in the bathroom had some kind of purple ink on it in patches which I didn't notice until after the ink had transferred to all over my skin. Thankfully no harm done (looked like simple pen ink).

Dear Katherine, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and found your room to be clean. We regret the inconvenience caused by noise from neighboring guests and the issue with the towel. Your comments have been noted, and we will address them with our team. We strive to provide a comfortable experience for all our guests, and we appreciate your understanding. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Customer review rating 5.0/5

Rebekah R. Business - Confirmed reviews ALL

Every interaction I had with employees at the Ibis Adelaide was a wonderful experience

Thank you for your kind words regarding our team. We are delighted to hear that every interaction you had with our staff was positive. Your feedback is greatly appreciated and motivates us to continue providing excellent service. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Seung-in R. Business - Confirmed reviews ALL

Team member are professional and very lovely

Dear Seung-In, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and found our team to be both professional and friendly. Your comfort is our priority, and we appreciate your recognition of our efforts. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Customer review rating 4.5/5

Joe S. Business - Confirmed reviews ALL

The hotel is set up very well and has a good professional feel about it.

Thank you for taking the time to share your positive experience. We are delighted to hear that our staff made a lasting impression and that you appreciated the professional atmosphere of the hotel. Your feedback is truly valued. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 3.0/5

Damien C. Solo - Confirmed reviews ALL

Room was clean and tidy, and the hotel is in a great location. However there is very poor sound proofing of the city street noises below, and also the main door, can hear everything in hallways and people talking and closing doors.

Thank you for your feedback regarding your recent stay. We appreciate your positive comments about the cleanliness and location of our hotel. However, I regret to hear that the soundproofing did not meet your expectations. We understand this can impact comfort and will take your comments into consideration. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 3.0/5

Margaret G. Couples - Confirmed reviews ALL

Carpet on one side of bed near bathroom wet.

Thank you for your feedback regarding your recent stay. I regret that the room and breakfast did not meet your expectations. I apologise for the wet carpet and that this was not picked up before your arrival. I will ensure your comments are shared with our team for further consideration. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 1.5/5

Kylie H. Solo - Confirmed reviews ALL

The room had a terrible odour

Thank you for your feedback regarding the unpleasant odour in your room. I sincerely apologize for any discomfort this may have caused during your stay. Your comments are invaluable as we strive to enhance our guests' experiences. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Teresa T. Families - Confirmed reviews ALL

Had a great stay with the lovely staff available 24/7, room was fit for purpose, would stay again

Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff's availability. We look forward to welcoming you back in the future. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Judith H. Solo - Confirmed reviews ALL

Only one matter marred an otherwise pleasant stay. Someone had used my room number to order breakfast one morning.While the matter was dealt with speedily when it was discovered, I wonder whether tighter security measures need to be considered in the future. There was no name on the docket and the signed signature was not in my name. Did the person who signed the docket somehow know my name [how could that happen? ]or did the staff member not ask for his/her name so it could be matched against the room number quoted?

Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our central location and found our staff pleasant and helpful. We sincerely apologize for the incident you experienced with the breakfast order. Your concerns regarding security measures are valid. Sometimes, people forget their room number and inadvertently write the wrong number, however I acknowledge your concern regarding our staff clarifying details. Thank you for choosing ibis Adelaide, and we hope to welcome you back on your next visit. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 2.5/5

Albertus M. Couples - Confirmed reviews ALL

Good bed and some staff. Impacted by not being able to connect laptop to the wifi and staff annoyed when asked to assist with the issue. Also, lack of clean filtered or bottle water rather than toilet water.

Thank you for your feedback regarding your recent stay. I appreciate your comments about our location and bed comfort. I regret to hear about your experience with the Wi-Fi. We strive to provide excellent service and will take your feedback into consideration. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.0/5

Rochelle C. Solo - Confirmed reviews ALL

Always clean and comfy. Was a tad noisier than previous visits but still great!

Thank you for your positive feedback regarding our location, cleanliness, and staff friendliness. We appreciate your loyalty and are pleased to hear that you found your stay comfortable. We will take note of your comments regarding noise and make a note on your profile. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Brooke H. Families - Confirmed reviews ALL

Late check-in was effortless and staff were friendly and helpful.

Dear Brooke, Thank you for your kind words. We are delighted to hear that your late check-in was seamless and that our team provided you with friendly and helpful service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Customer review rating 4.5/5

Christine L. Solo - Confirmed reviews ALL

Friendly staff. Wonderful views. Comfortable bed.

Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of your room, the friendliness of our team, and the wonderful views. Your satisfaction is our priority, and we appreciate your kind words. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 5.0/5

Lydia Z. B. Couples - Confirmed reviews ALL

I absolutely loved my stay at ibis Adelaide! It was the best ibis hotel I‘ve ever stayed at - modern rooms, kind staff and so comfortable and clean! My highlight was the breakfast - although it‘s quite expensive (35AUD), the variety was amazing!!!! I appreciated the fresh juices, especially the one with ginger which was so yummy! Also, the coffee was the best coffee I‘ve ever had in a hotel!!! Loved everything!

Thank you for your wonderful feedback regarding your recent stay at ibis Adelaide. We are thrilled to hear that you enjoyed our modern accommodations, the friendliness of our staff, and the cleanliness of our hotel. It is especially gratifying to know that our breakfast offerings, including the fresh juices and coffee, exceeded your expectations. We appreciate your recognition of our efforts to provide a comfortable experience, and we look forward to welcoming you back on your next visit to Adelaide. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 0.5/5

Kaydee R. Couples - Confirmed reviews ALL

No wine Room not cleaned Room key didnt work

Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconveniences you encountered with your room not being cleaned and the room key issue with your back-to-back booking. Your comments are invaluable as we strive to enhance our guest experience. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 0.5/5

Nikola M. Couples - Confirmed reviews ALL

Neighbour was up late having conversation on phone at 3am I could not sleep because of it

Thank you for your feedback. I sincerely apologize for the disturbance you experienced during your stay and the noise causing a negative implication throughout your stay. We understand how important a restful environment is and appreciate your input regarding noise levels from neighboring rooms. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 3.5/5

Robert J. D. Business - Confirmed reviews ALL

The central location was great. The Hotel was clean and tidy. The rooms are really small, but I guess that’s relative to the price paid. No Hotel parking makes it difficult. Good value for money.

Thank you for your feedback. We appreciate your positive remarks about our central location and cleanliness. We acknowledge that our rooms are designed to be smaller as part of our economy brand. Unfortunately, we do not have parking available on-site, but we have arranged alternative options nearby at reduced pricing. With regards, Emily Pfitzner General Manager ibis Adelaide

Customer review rating 4.5/5

Melanie S. Solo - Confirmed reviews ALL

Location is great and staff were friendly. Room was clean and quiet. I had an event at Adelaide oval and is was a pleasant walk. Foyer is comfortable.

Dear Melanie, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location and found our staff to be friendly. It is wonderful to know that your room met your expectations for cleanliness and comfort. We look forward to welcoming you back in the future. Best regards, Khoa Tran Assistant Manager ibis Adelaide

Other web-users rate our hotel

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  • 2,180 reviews 9/10 Service
  • 23 reviews 8.3/10 WiFi
  • 1,084 reviews 8.1/10 Cleanliness
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