SO/ Bangkok 5 stars

Customer review rating (ALL Rating) 4.4/5 158 reviews

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Description

Hotel extras

  • 3 minutes walk away from Lumphini Subway Station. Only 2 stations away from QSNCC.

  • Zafiro Entertainment and free Wi-Fi

  • Contemporary market-style restaurants and bars

  • 237 themed rooms and suites built around The Five Elements

  • Designed by Thai designers and French fashion designer Monsieur Christian Lacroix.

Our accommodation(s)

Book this hotel
Room 1

40 SQM / 430 SQFT, Stunning city view, Separate rain shower and bath, 43" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi & Mini-Bar, Choice of metal, wood or earth room, subject to availability.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

40-42 SQM / 430-452 SQFT, Park or city view, Separate rain shower and bath, 43" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi & Mini-Bar, L'OR MINI Espresso Machine, Choice of metal, wood, water or earth room, subject to availability.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

40-42 SQM / 430-452 SQFT, Park or city view, Separate rain shower and bath, 43" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi & Mini-Bar, L'OR MINI Espresso Machine, Choice of metal, wood, water or earth room, subject to availability.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

41-50 SQM / 441-538 SQFT, Lumphini Park view, separate rain shower and bath, 43" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi & Mini-Bar, L'OR MINI Espresso Machine, Club Signature benefits.

  • Views:

    Park view

Max. number of persons
3
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

SO ONE BEDROOM SUITE, 1 King Bed, Lumpini Park or City View, Club Signature Benefits

67-89 m², forest themed bedroom suite, 40" LCD TV, Zafiro Entertainment. Free high-speed WIFI, free minibar, L'OR MINI Espresso Machine. Club Signature benefits, wood element suite.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 67 m² / 721 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

SO SUITE, 1 King Bed, Panoramic Park or City View, 2 Themed Designs, Club Signature Benefits

73-94 SQM / 785-1011 SQFT, Lumpini Park or city view, spacious living area, 43" LCD TV, Zafiro Entertainment. Free high-speed WIFI, free minibar, L'OR MINI Espresso Machine. Club Signature benefits, choice of earth or water suite.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 73 m² / 785 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

SO LOFTY, 1 King Bed, Panoramic Park or City View, 3 Themed Designs, Club Signature Benefits

99-108 SQM / 1065-1162 SQFT, Lumpini Park or city view, Spacious living area, 55" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi & Mini-bar, L'OR MINI Espresso Machine, Club Signature benefits, choice of metal, wood or water suite.

  • Views:

    Panorama view

Max. number of persons
3
Area
From 99 m² / 1065 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio
  • Multimedia hubAdditional charge

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

SO VIP DUPLEX SUITE, Panoramic City and Lumpini Park View, Club Signature Benefits

233 SQM / 2507 SQFT, 2-bedroom duplex suite in water theme, Lumpini Park view, Master bedroom, Guest bedroom and living room. 8-person Jacuzzi, Kitchen, 55" LCD TV, Zafiro Entertainment, Complimentary Wi-Fi, in-room private bar.

  • Views:

    Panorama view or Park view

  • Most of the accommodation:

    Duplex

Max. number of persons
6
Area
From 233 m² / 2507 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Video games on TV in room
  • Web TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

SO/ Bangkok

2 North Sathorn Road, Bangrak
10500 BANGKOK
Thailand

GPS:13.726165, 100.543166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 237 rooms
  • 2 rooms for people with reduced mobility
  • 14 connecting rooms
  • 30 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Korean
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

8 Meeting rooms

Well-being

INFINITY POOL

  • Outside
  • On site

SO/ FIT

  • On site
  • Massage Additional charge
  • On site
  • Indoor parking
  • Private

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

A Taste of Summer in Every Light Where sunlight meets style, Iris & Wild Iris brings you a taste of summer in every light "South European Riviera escape reimagined above the city"

A charming chocolate boutique for finest indulgence. Enjoy the sensual taste of hand-made chocolates and fresh savouries in a cosy atmosphere with comfy seating, or have it gift wrapped and ready to go.

Discover creative and contemporary Japanese cuisine at SOSHI, located on the 7th floor. This venue is ideal for health-conscious diners, offering a choice of ramen for lunch and à la carte dishes or all-you-can-eat options for dinner.

THE WATER CLUB

Enjoy the outdoor poolside bar on the 10th floor with light refreshments & cocktails. The host venue of the monthly SO Pool Party on every last Saturday of the month, partygoers are invited to enjoy casual bites & cocktails for parties under the stars.

Bar Type
POOL BAR
Capacity
60

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Hot snacks

Enjoy the outdoor poolside bar on the 10th floor with light refreshments & cocktails. The host venue of the monthly SO Pool Party on every last Saturday of the month, partygoers are invited to enjoy casual bites & cocktails for parties under the stars.

Enjoy a variety of international breakfast in the concept of World Food Market with the stunning panoramic view of Lumpini Park and skyline at Red Oven, 7th floor. Open daily from 6 am to 10:30 am.

Extending over 32 meters on the 10th floor, the infinity swimming pool is a luxury lap pool with low chlorine content. The water seemingly flows over the negative edge into the park and skyline beyond, giving the impression of swimming in mid-air.

Float over the city in the infinity pool with underwater music and soothing park views. Bathe your skin in the tropical sun at the nearby solarium. Pump up for your health or a quick body boost before a night on the town in 24-hour SO/ FIT.

Experience an exceptional collection of facial, body and skin treatments that transcends the corners of science, fashion and lifestyle with SO's unique sociable vibe at SO/ SPA. Inspired by the Asian folklore of the mythical Himmapan forest,

SO/ Bangkok s weddings celebrate with a flair for the spectacular - imaginative themes, creative spaces, playful, luxury, surreal romance. The art de recevoir meets modern art in each fabulous magnifique event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  158 reviews

Customer review rating 5.0/5

Hardy H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Brenda C. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Paphawee J. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Khalid M. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Sabina M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Vetchayun S. Couples - Confirmed reviews ALL

Overall, it's good, but the service at the breakfast room still needs to be improved. Starting from taking you to a table, but while eating, letting other guests take your seat at the table, the staff serves coffee from another table without informing you at all, then walks out, not realizing that they are serving at the wrong station. The eggs, ordered by themselves three times, never received the eggs because they were delivered to the wrong table all three times. Of course, they were served just by leaving them there, not reviewing the order, not realizing that they were serving the wrong repeatedly. The worst case was when the staff objected the third time, they went to pick up the eggs. The dish that was placed from the wrong table was brought back to me by stubbornly taking it without informing the guests at that table that it was served wrong, just pulling it in the midst of confusion. Most importantly, the food has been at another table for a while and I don't know what happened, so I want to continue eating it. In the end, I sat and had breakfast at the club instead. I would like to commend all the staff in this area for their service.

Customer review rating 5.0/5

Hardy H. Business - Confirmed reviews ALL

Love the hotel the moment we book, was excited to see what kind of room element we will get, we got the water element and upgraded to So Studio, very relax and comfortable with the extra floor space, the room really feel like a cave with door and wall decorations play with each other, main bed behind one of the wall looking at the outside with beautiful curtain. Views are very nice. For the service, they are very excellent. The people are very friendly. I have too many to thanks, ms Kob, ms Mei Mei, serve me almost daily during our 5 nights stays. Thank you Ms Kob, ms Mei for your outstanding service that keep us very happy with the stay, I had been to Bangkok many times, this is probably the first time I spent most time in the hotel..

Customer review rating 4.0/5

Stephen G. Business - Confirmed reviews ALL

The staff in the Signature were amazing as usual. They are a credit to the hotel. Very friendly and totally professional. A special shout-out to Khun Gop, a young kitchen staff who clearly loved mixing with guests in the lounge. I hope to see her wearing the traditional Thai dress one day! While staff and service in the Signature Lounge excelled, I can’t say the same for Housekeeping on the 25th floor. We had issues everyday! Usually related to not providing new towels or just a hand towel and sometimes neither. When we reminded them we’d get busted several times by people delivering towels. Clearly there is a communication breakdown in the Housekeeping team which needs to be addressed. On our last day I placed shoes outside for shoe shine service and rang reception. The shoes were picked up quickly but later we received an email saying they could not collect our shoes because we had DND light on. Turns out just another communication issue with Housekeeping. Other than frustrating time everyday with Housekeeping our stay was great. The Signature Lounge will keep us coming back!

Customer review rating 5.0/5

Brenda C. Business - Confirmed reviews ALL

Excellent stay! The room was bigger than expected, the view was beautiful, and the food was consistently tasty.

Customer review rating 3.0/5

Paphawee J. Business - Confirmed reviews ALL

Good location

Customer review rating 2.0/5

Khalid M. Couples - Confirmed reviews ALL

The room did not have enough power outlets. Especially near the bed. Only 1 power outlet. The glassware in the room was dirty. The bathroom sink was decaying, was discolored & had black spots. The bathroom sink solashes & overflows when used. The bathroom door does not lock or close. In many areas of the room the walls are peeling & decaying.

Customer review rating 3.5/5

Sabina M. Business - Confirmed reviews ALL

The full experience was pretty good. Not fully satisfied about the room: - cleaning was not good (especially with bathroom) -furniture require some maintenance Good breakfast and hospitality thanks

Customer review rating 1.5/5

Sriram V. Business - Confirmed reviews ALL

The hotel itself was fine - the rooms were nice, breakfast was good, etc. But I'm disappointed by the service I received. I had requested a late checkout since I had booked through American Express Travel. This request happened the day before I was due to leave (24 hours advance notice). The person on the phone checked and indicated I would be able to check out at 2pm. I accepted. The following day (the day of my checkout) I called again to confirm, and the operator again confirmed that 2pm was fine. I asked if I needed to update my keycard, and they asked me to go downstairs to update the keycard. I went downstairs at 11.30am, where the front of office manager, a woman named Stephanie, was assisting me. After spending a lot of time on her computer, she very rudely told me that I would have to check out at 12 noon. I repeatedly pointed out that I had already made the request and received 2 confirmations, including one just 10 minutes earlier from my room, but she very rudely again told me that this was "impossible". She implied I was lying, and that I could not have made this request on either day. I packed my bags and left immediately. Super disappointed by my stay and the manner in which she spoke to me. I will be writing reviews on Google and Tripadvisor.

Customer review rating 4.0/5

Alexander C. M. Solo - Confirmed reviews ALL

generally satisfied I would note two items for improvement: - Do not force members to login to their ALL Accor account before granting premium WiFi access. - The chair at the work desk made a screeching noise when moved.

Customer review rating 3.5/5

Michell Y. Couples - Confirmed reviews ALL

overall okay experience, nothing outstanding, even when i mentioned we were celebrating our anniversary, there was no mention of it in the welcome note and just a standard cake was given.

Customer review rating 3.5/5

Nunpaphat K. Families - Confirmed reviews ALL

The service at the Club Lounge was not very impressive. Some of the staff did not seem to have much of a service mind and rarely smiled. However, I would like to compliment the lady in the black T-shirt, who provided very good and attentive service. I also requested a late check-out, but the hotel could only offer it until 2:00 PM. This was disappointing, especially since my check-in was at 4:15 PM and I had to wait until around 4:45 PM for the room to be ready. For me, the room rate is not reasonable considering the overall experience. My children are 3 and 7 years old, and I was required to pay for two additional guests for the children, which made the total price quite expensive. I expected a better level of service and flexibility given the price.

Customer review rating 2.0/5

Chanwit T. Solo - Confirmed reviews ALL

This has been one of the most disappointing Accor property stays I have experienced this year. The service standard was unacceptable. When I visited the Club Lounge during evening cocktail hours, the host did not acknowledge my presence, yet foreign guests were promptly escorted to their tables. I was left unattended for about 10 minutes without anyone offering a beverage. Furthermore, the staff at the smoothie and ice cream station at brekkie appeared visibly irritated. Despite ordering in both Thai and English, they seemed confused and showed noticeable frustration. On a positive note, I would like to commend the team at Iris & Wild Iris. Their service was truly delightful and exemplifies the five-star standard that should be reflected throughout the rest of the property.

Customer review rating 3.5/5

Cheong H. Y. D. Business - Confirmed reviews ALL

Overall, I enjoyed my stay at SO/ Bangkok and there were several things I genuinely liked. The views over Lumpini Park were fantastic, the rooms were distinctive and full of character, the gym was excellent, and Club Signature provided a pleasant place to unwind during the day. However, the experience was let down by some significant inconsistencies. Breakfast at Red Oven was particularly disappointing, with a relatively poor selection, inconsistent seasoning and cramped seating. One bowl of fishball noodle soup tasted distinctly off to the point that I could not continue eating it. Club Signature was better, but still fell short of what I would expect from a luxury hotel. The food was decent rather than exceptional, the cocktails seemed unusually weak, and service was inconsistent. On my second evening, I sat in the lounge for around 20 minutes during cocktail hours without any of the three available staff members approaching me, despite clearly seeing me arrive. Compared with Club Millésime at Sofitel Bangkok Sukhumvit, the service felt considerably less personalised and attentive. I was also disappointed with the room-assignment experience. I had clearly indicated a preference for a Water Element room before arrival, yet was initially offered a Metal room and had to go through unnecessary back-and-forth before a Water room overlooking Lumpini Park was eventually found. I appreciate that preferences cannot always be guaranteed, but the process could have been handled much more smoothly. Finally, I think the disparity between the different room Elements is too significant. Water and Wood, in my opinion, provide a noticeably more premium experience than Earth or Metal. When guests are paying broadly similar rates, the different designs should represent equally desirable interpretations of the SO/ concept rather than feeling like substantially different levels of product. SO/ Bangkok has a lot going for it and I would consider returning, particularly for Club Signature, but the food quality, service consistency and room-allocation experience need improvement for the hotel to fully deliver on its luxury positioning.

Customer review rating 3.5/5

Chun K. T. Couples - Confirmed reviews ALL

Staff were friendly and welcoming as always. Stay was comfortable but room definitely showed its age. Those minor repairs did not match with the premium hotel standard. A tip to toe room renovation seems to be necessary. Just hopefully it will not lose the premium charm it used to have like other renovated areas which were big disappointment.

Dear Khun Chun, SO wasdee krub from SO/ Bangkok. Thank you for taking the time to share your feedback. We’re truly grateful for your continued return, and happy to know that our team’s warmth and attentiveness made your stay comfortable once again. That said, we sincerely apologize for the aging room conditions which fell short of your expectations. Please know that our team remains dedicated to improving them through continuous maintenance and uplifting projects, as we only aim to provide comfortable stays for our valued guests. Once again, we appreciate receiving your feedback, and we look forward to your return where we will strive to deliver a stay experience that meets the standards you expect and deserve. Kind regards, SO/ Bangkok Management Team

Customer review rating 3.0/5

Mark L. Couples - Confirmed reviews ALL

A change in management style and leadership leads for a lack of attention to detail and poor engagement / belonging to the hotel in general.

Dear Khun Mark, SO wasdee krub from SO/ Bangkok. We're truly sorry to learn that your recent stay with us fell short of expectations. Please accept our sincerest apologies for the shortcomings you encountered with our housekeeping, staff service, room conditions and bar experience. In regard to your experience with housekeeping and staff service, rest assured your feedback will be shared with the team for their improvement moving forward. For our room conditions, please know that our team works diligently to improve them through regular maintenance and upgrades. While we understand that our FLOOR/ 9 bar being privatized for one night may not have been to your preference, however please know that our pool bar serves as a great alternative. We take your feedback seriously, and our team at SO/ Bangkok management team remains very committed to delivering excellent experiences to all our guests. Kind regards, SO/ Bangkok Management Team

Customer review rating 5.0/5

Dhirapon C. Couples - Confirmed reviews ALL

This is my second stay at this hotel and we stayed in a club room (water element). The experience was great throughout from the welcome at the lobby until check out. Our room was very well furnished and comfortable. The bath tub and the rainfall shower overlooking the Lumpini park are my favourite room feature. Breakfast was busy but has a good variety and quality. The lounge has a good vibe and good drinks for evening cocktails.

Dear Khun Dhirapon, SO wasdee krub from SO/ Bangkok! We're truly grateful for your return and delighted to hear that you had a great stay with us. It's wonderful to know that you enjoyed our room design, bathroom experience, breakfast buffet and Club Signature lounge offerings. Your thoughtful feedback means a lot to us, and we hope to welcome you back in the near future! Kind regards, SO/ Bangkok Management Team

Other web-users rate our hotel

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