Sofitel Xian on Renmin Square 5 stars

Customer review rating (ALL Rating) 5.0/5 426 reviews

Best price
guarantee
Sofitel Xian on Renmin Square - Image 1
Sofitel Xian on Renmin Square - Image 2
Sofitel Xian on Renmin Square - Image 3
Sofitel Xian on Renmin Square - Image 4
319 Dong Xin Street, Shaanxi, 710004 Xi'an, China

Description

Hotel extras

  • Spacious rooms and suites with Sofitel MY BED, refined interiors and garden views.

  • Located within Xi'an's historic city walls, near the Bell and Drum Towers and key sights.

  • A 40,000sqm garden, indoor pool, spa and fitness facilities create a tranquil urban retreat.

  • 11 function rooms and a grand theater with 1466 seats

  • 447 available parking space

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 2 Single beds

  • Bottled water
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Data port in roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 36 m² / 387 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Garden View
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Data port in roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Data port in roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

JUNIOR SUITE, 2 Single Size Beds, Club Sofitel Access, City / Gardens View

  • Bottled water
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Data port in roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

PRESTIGE SUITE, 1 King Size Bed, Separate Living Room

  • Bottled water
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Data port in roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities
See availabilities

Hotel location

Sofitel Xian on Renmin Square

319 Dong Xin Street, Shaanxi
710004 Xi'an
China

GPS:34.26509, 108.9578

Telephone
Fax +86 29 8792 8400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 178 rooms
  • One room for people with reduced mobility
  • 4 connecting rooms
  • 178 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

13 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Swimming Pool

  • Covered
  • On site

FITNESS CENTRE

  • On site
  • Sauna room
  • On site
  • Outdoor parking
  • Private
  • No parking space

  • Parking pricing: 0.79 € 6 CNY Per hour
  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA
  • Electric car recharging units 11 kVA
  • Electric car recharging units 22 kVA

LE CHINOIS

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Le Chinois is the most prestigious restaurant in the city. We serve authentic Shaanxi cuisine and contemporary Cantonese cuisine. The Restaurants are located within Renmin Square complex.

The 11th floor Club Millésime offers French elegance, personalized service, and refined comfort. Set above the vibrant city, this exclusive retreat invites you to enjoy Sofitel's signature art de vivre.

The soothing aroma of fresh coffee, specialty teas plus refreshing cocktails and sumptuous snacks amidst the serene and sophisticated ambience of this lobby bar with live entertainment.

Take a dip in our indoor heated pool or enjoy a poolside cocktail at Sofitel Xian. While you enjoy a swim or a relaxing moment in the jacuzzi, the kids can also take dip in their own pools, including a shaded pool for those hot summer days.

For more active pursuits the state-of-the-art fitness centre offers a range of equipment to help you get your pulse up and your muscles pumping. Relax with a dip in the indoor heated swimming pool or Jacuzzi. Let your cares melt away in the sauna.

Step into the spa and indulge in a selection of soothing massage treatments. Experienced massage therapists will provide you with professional care services, allowing you to immerse yourself in blissful tranquility.

Host your wedding in extravagant surrounds with the romantic French touch of Sofitel. With a spectrum of venues to choose from for events of all sizes beautiful gardens and hundreds of luxury guest rooms the hotel is a favourite for memorable Xian wedding

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  426 reviews

Customer review rating 5.0/5

Vun K. L. Couples - Confirmed reviews ALL

Dear valued Guest, Thank you for staying at Sofitel Xian on Renmin Square and for taking the time to share your kind feedback. We are delighted to hear that you had a comfortable stay and that you enjoyed very good service at our Club. It is especially encouraging to know that you find our Front Office team helpful—your recognition means a great deal to us, and we will be sure to share your kind words with the team. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Zejin L. Families - Confirmed reviews ALL

Dear valued Guest, Thank you very much for staying at Sofitel Xian on Renmin Square and for taking the time to share such a detailed and positive review. We are truly delighted to read that you had a comfortable and enjoyable experience. As a valued member of ALL, we are particularly grateful for your continued loyalty. It is a genuine pleasure to offer you the recognition and benefits you deserve, and we are pleased that you felt well taken care of throughout your stay. Your generous praise means a great deal to us, and we will continue to uphold the high standards that you have come to expect from our brand. We look forward to welcoming you back on your next visit to Xi’an – and to providing you with another memorable stay. Thank you once again for your loyalty and your trust in us. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

Lenna S. Families - Confirmed reviews ALL

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and for taking the time to share your feedback with us. It gives us great pleasure to know that you're satisfied with your recent stay. Your recognition, especially regarding the team, gives us great motivation and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and for taking the time to share your experience with us. It gives us great pleasure to know that you're satisfied with your recent stay. I've shared your motivating comments with the whole team, especially with Jay and the concierge team. We are deeply encouraged and please accept our heartfelt appreciation. We will keep up our dedication and efforts, look forward to welcoming you again in the future. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

Zhi D. C. Business - Confirmed reviews ALL

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Dear valued Guest, Thank you for staying at Sofitel Xian on Renmin Square and for taking the time to share your kind feedback. We are delighted to hear that you had a comfortable stay and that you enjoyed very good service at our Club. It is especially encouraging to know that you find our Front Office team helpful—your recognition means a great deal to us, and we will be sure to share your kind words with the team. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Zejin L. Families - Confirmed reviews ALL

The room was comfortable and the swimming pool was excellent. The hotel is conveniently located while still being quiet and peaceful, around a 6-minute walk from the metro station, with a clear and convenient walking route provided by the hotel. Before my stay, the hotel called to confirm my plans and checked my previous stays and preferences, which I found particularly thoughtful. As an Accor member, I also appreciated the generous recognition and benefits. The restaurants were very familiar with Accor Plus and the Accor Plus China benefits, and the Chinese restaurant offered distinctive and delicious dishes. Breakfast also had a good selection of local specialties, while the Western-style pastries were excellent.

Dear valued Guest, Thank you very much for staying at Sofitel Xian on Renmin Square and for taking the time to share such a detailed and positive review. We are truly delighted to read that you had a comfortable and enjoyable experience. As a valued member of ALL, we are particularly grateful for your continued loyalty. It is a genuine pleasure to offer you the recognition and benefits you deserve, and we are pleased that you felt well taken care of throughout your stay. Your generous praise means a great deal to us, and we will continue to uphold the high standards that you have come to expect from our brand. We look forward to welcoming you back on your next visit to Xi’an – and to providing you with another memorable stay. Thank you once again for your loyalty and your trust in us. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

Lenna S. Families - Confirmed reviews ALL

This is the second time We stayed. The hotel always gives the best service and upgrade. Our rooms upgraded to Junior Suite and Prestige Suite. It have various kind of breakfast The staff speak english very well Definitely will come back if we go back to Xi’an

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and for taking the time to share your feedback with us. It gives us great pleasure to know that you're satisfied with your recent stay. Your recognition, especially regarding the team, gives us great motivation and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

Loved our stay. Room was excellent bed very comfortable. Staff were friendly and helpful. Special mention to Jay and the concierge team who organised airport pick ups and tours for us making it a special experience in Xian

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and for taking the time to share your experience with us. It gives us great pleasure to know that you're satisfied with your recent stay. I've shared your motivating comments with the whole team, especially with Jay and the concierge team. We are deeply encouraged and please accept our heartfelt appreciation. We will keep up our dedication and efforts, look forward to welcoming you again in the future. Best regards, Sam Gu General Manager

Customer review rating 5.0/5

Zhi D. C. Business - Confirmed reviews ALL

This very good hotel gave me the best experience.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 4.5/5

Wei C. K. Couples - Confirmed reviews ALL

Hotel staff were friendly and room is great

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay. Your recognition, especially regarding the team, gives us great motivation and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Mark-edward M. Couples - Confirmed reviews ALL

We came mainly to visit the terracotta warriors museum which was a terrific experience. In addition, we found the city to be extremely interesting and beautiful in places. We enjoyed walking around the city wall in particular.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay. We are deeply motivated and please accept our heartfelt appreciation. We will keep up our efforts, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 3.5/5

Sharon-kim-lee K. Families - Confirmed reviews ALL

Good location and the square is nice to walk about.

Dear Guest, Thank you for choosing to stay at Sofitel Xi'an on Renmin Square and for taking the time to share your invaluable feedback. On our journey of continuous improvement, guest satisfaction is what motivates us to keep moving forward, while constructive feedback like yours helps us grow. I have carefully reviewed your comments and sincerely appreciate your recognition and encouragement. Please also accept my genuine apologies for the aspects that fell short of your expectations. Please be assured that we will persist in our efforts and remain unwavering in our commitment to excellence. We look forward to having the opportunity to welcome you back in the future. Wishing you all the best. Yours sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Warren B. Solo - Confirmed reviews ALL

From check in to farewell the Sofitel team is cheerfully focused on delivering exceptional performance to its guests

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. We are deeply motivated and sincerely grateful for that. We will continue striving for excellence, look forward to welcoming you again in the future. Yours sincerely, Sam Gu General Manager

Customer review rating 4.0/5

Ho Y. W. Couples - Confirmed reviews ALL

The staffs were great, however there isn't a proper door closer, the door slamps when you closed it, which isn't pleasant. Second, the floor has some squeaking noise in certain area. Third, which is the most important, is the bed isn't that nice, it is a lot worse than the bed in the Sofitel Sydney Darling Harbour I stayed in, given it is a Sofitel Legend I expected a much better bed. Last is the area aroud the bath tub doesn't seems to have a drainage, and I have no idea how to switch between the shower head and the bath tap. One last thing is the check in area could be more spacious, and it would be great if members could have a separate check in spot.

Dear respected guest, Thank you for staying at Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with the team. Thank you for your recogntion and motivation. At the same time, please accept my sincere apology for the issues that you mentioned and we will do our utmost for improvement. It is our unwavering commitment to deliver enjoyable hotel experience and we will never relax our efforts. Wish you all the best. Yours sincerely, Sam Gu General Manager

Customer review rating 5.0/5

Ya-ning Y. Families - Confirmed reviews ALL

酒店地理优越地理位置非常好，离景点非常进，酒店的院子环境非常好，员工态度非常好.

尊敬的客人， 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。如您所说，酒店坐拥优越的位置、便捷的交通与四季皆美的城中花园，您对服务的认可更是给了我们莫大的鼓舞，衷心感谢您。 我们将继续努力。美丽的人民大厦和热情好客的酒店员工期待您的再次莅临。 祝您生活愉快！ 酒店经理 谷伟昭

Customer review rating 5.0/5

Xin W. Families - Confirmed reviews ALL

进入酒店各个服务都非常细心周到！酒店环境也无可挑剔卫生干净整洁。

尊敬的客人， 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。如您所说，酒店所在的人民大厦是一座闹中取静、四季皆美的城中花园，您对服务及卫生的认可更是给了我们莫大的鼓舞，衷心感谢您。 我们将继续努力，期待在不久的将来再次为您服务。 祝您生活愉快！ 酒店经理 谷伟昭

Customer review rating 5.0/5

Namrata R. Couples - Confirmed reviews ALL

Hotel is located nicely.

Dear Guest, Thank you for choosing Sofitel Xi'an on Renmin Square and providing us with the gift of feedback. It gives us great pleasure to know that you're satisfied with your recent stay with us. Your recognition, especially to the team, gives us great motivation and we are deeply grateful for that. We will keep up our efforts. Look forward to welcoming you again in the near future. Yours sincerely, Sam Gu Hotel Manager

Customer review rating 5.0/5

Di S. L. Solo - Confirmed reviews ALL

房间干净卫生，服务人员态度热情

尊敬的客人， 感谢您入住西安索菲特人民大厦并抽出宝贵时间给予我们点评。 很高兴您对此次入住感到满意。给客人们带来愉悦的入住体验是我们始终坚守的初心，衷心感谢您的认可与鼓励。 我们将继续努力，期待在不久的将来再次为您服务。 祝您生活愉快！ 酒店经理 谷伟昭

Other web-users rate our hotel

  • 522 reviews 9.4/10 Location
  • 682 reviews 8.3/10 Room
  • 846 reviews 9.3/10 Service
  • 12 reviews 2.4/10 WiFi
  • 364 reviews 9.3/10 Breakfast
  • 334 reviews 8.9/10 Comfort
  • 255 reviews 7.7/10 Amenities
  • 220 reviews 8.5/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Xian Hotels