Very cozy room. But the Snack Vending mashines broke and when i told someone they simply said 'cant change' .. so basically no one could buy drinks or something. The price was okay.

Incorrect allocation of bedroom (vs what I had booked) on arrival and subsequent hotel staff error made in resolving this caused multiple issues throughout our stay - including my partner being evicted from our bedroom by cleaners on the first morning whilst I was out on business and escorted off the premises by security without any of our belongings. These were put into black bin liners and locked into a cupboard, leaving him in Paris for a full day with no place to stay and no telephone to contact me. We had booked 2 nights in a "cabrio" with private bathroom - initial welcome and check-in was fine and friendly staff member - he gave us our room number (2nd floor) and key code for our door, however on opening the door noticed that there was no private bathroom, as had been booked. We returned to reception to highlight this and another member of the team reissued a room on the 3rd floor (312) - this room was fine and as expected. Our first night continued without issue. The following morning I left for work and my partner stayed in the hotel room, to which he was woken by housekeeping repeatedly opening the door and entering the room. After waking and leaving the room for a cigarette outside, he returned to our room to find that the key code for the door had expired and he was unable to regain entry into our allocated bedroom. On visiting the reception for assistance they asked for the name that the room was booked in and then informed him that the name was incorrect and so they could not let him back in the room. My partner was unable to produce any ID or our key code that had been issued / confirmation as it was in the bedroom (with all of our belongings) and the team would not permit him to re-enter. eventually security escorted my partner out of the hotel, disbelieving that he was a guest! My partner was then left without any belongings, telephone / numbers / contact details or means of contacting me as this was all in the bedroom, and so no way in which to reach me in order to arrange plans to meet, and unable to remain at the hotel as the staff had forced him out. Luckily he did have his bank card in his pocket and so was able to get some food and travel into Paris - but not able to communicate his whereabouts to me or return to the property. Unaware of any of this myself, I was unable to get hold of my partner throughout the day which was unusual. Returning to the hotel at around 9pm, I returned to our room on the 3rd floor (312) to find that the key code was not working and a French guest was in the bedroom now. On speaking with reception they informed me I was at the wrong room and I was in 421 on the 4th floor - thinking I had maybe misremembered the change of room from the previous day, I went up to the 4th floor and entered 421 - this room was completely new and of course none of our belongings (or my partner!). Back to reception and some investigating later we discovered that on check in when the key for 312 was issued, it had been for 1 night only (instead of the 2 we had booked) and the guest name had not been changed from "Lemonnier" (previous guest maybe?) to "G." - my name. And so when I had left for work, the housekeeping team were under the impression that 312 was a departure - which was incorrect - and after evicting my partner, had put all of our belongings into black bin liners and locked them in a room. No apology was given and the staff were quite matter of fact / not concerned - initially saying that we would have to wait until the morning to retrieve our belongings as there was no key for where they were being stored. After protesting that this was not suitable, eventually a key was found and our belongings were returned to me. With another guest already in our original bedroom (312), I made my way up to our new room (421) with the bin liners of our belongings, but still no communication from my partner and so at this point (22:30) extremely worried and concerned for his safety and whereabouts. I received a phone call from a lady at 23:00 explaining that she was with my partner who had become lost in the city and had been unable to either contact me or find his way back to the property (and was afraid to return due to the earlier treatment from security staff) and we were able to then arrange to meet at the nearby metro station, Porte de Saint-Ouen. We eventually ate dinner that evening at around 00:30 - not the evening exploring Paris that had been anticipated and all due to hotel error the previous day and lack of care from hotel team on the day of the events. As well as the attitude and lack of care from the hotel team, the hotel location is in a relatively unsafe feeling area with around 100 metres of homeless "shanty town" style, makeshift dwellings made of tarpaulin, wood, plastic etc directly opposite (within 10 metres of the hotel entrance) and in order to access the hotel there is need to walk along a busy multiple lane road with no pavement and poor lighting. Having stayed with Formule 1 in other locations, I would stay at another of it's sites, however I would not recommend to anyone to stay as this particular hotel.

It’s clean and secure.

The room was small but clean. The noise from the street was OK with the window closed, but there was no AC and the room was terribly hot even though it was cool outside, so noise it was. The shower had very little hot water, but OK. My main dissatisfaction was some employee barging into my (supposedly private) room after a very cursory knock at 7:15 in the morning on the morning I was to leave, saying she had to “check the room”. She did not, in fact, get to “check the room” until after I left. I had not put the DND hanger, and maybe that’s an error on my part, but 07:15 in the morning?

I checked in for a one-night stay, but checked out again within 30 minutes. When I entered the room, I immediately noticed that the power outlets were broken and appeared unsafe, with some sockets missing their protective covers and the electrical components exposed. The bedding was also heavily stained, and the room was extremely stuffy and uncomfortably warm, even though the temperature outside was completely normal. On top of that, as a woman travelling alone, I was placed in a hallway where most of the other guests were men, which made me feel extremely uncomfortable. The overall condition of the room and how uncomfortable I felt left me with no choice but to leave almost immediately and book another hotel at the last minute.

Rooms are very clean, toilets and showers are as clean as the last pwrson who used them. Lots of building work going on early in morning. Checking in was very slow

horrible

Don’t understand why this place is called hotel when it’s clearly running on a hostel structure. Shared bathroom facilities with cracked toilet seats is extremely unhygienic, didn’t even bother with the showers - hand dryer in these shared bits weren’t even working. Bedroom itself was tiny with zero space for luggage, pillows were paper thin and when requesting a pillow from the front desk, was told they didn’t have any. Requested a fan too as there is no air con, was given a broken fan at first and then went down to the desk for another one. Ultimately only last 1 of the 4 nights booked, ended up booking into an Ibis on day 2 because it was just that bad from the get go with check in queue longer than half an hour. Waste of money, don’t recommend.

We had book a cabrio room requesting a quiet room on a higher floor at the back of the hotel NOT overlooking the constantly busy and noisy periphery road and the street directly outside the hotel. We arrived late 22.30 at the hotel. The receptionist found it difficult to find a promotion rate that matched the details of our booking. Eventually after 20 minutes he requested albeit only a couple of euros extra for the additional petit dejeuner for the 4 night stay. I again asked about a room to the rear of the hotel. Non, all gone. We were in room 519, the water pressure was SO SO low, we could not have a shower at all during our stay. On our last day as we were packing a hotel colleague came to our door asking us to be quiet as people were sleeping. Sacre bleu! The final straw. Not good enough.

Quite comfortable, but there’s a lot of noise at night from the highway

I firstly set out the nature of my stay, and will separately set out my immense anger and upset at how your hotel, and specific staff, have disappointed my family: Friday 21st August - One day by myself Saturday 22nd August - Two days with my two teenage children Friday I had checked in online for my stay at 13.48pm on Thursday 20th August. My flight to Paris was unexpectedly cancelled the next evening, meaning I did not arrive for my stay until early the next morning (around 9.30am). When I presented my booking to reception, I was told that I did not have a room until 2pm (i.e. my separate Saturday booking). I did not have time to dispute or discuss this as I was collecting my children at 13.00pm in southern Paris. I clearly had a valid booking, and was already checked into a room, yet was not even able to use it for the short remaining time I had. I noticed at this point that there is a very large shanty town immediately outside the hotel, which is not identfied in any of your literature. Saturday After I collected my children we returned to the hotel and checked in on the second booking, finally receiving a room. We opened the window to find a nest of approximately 25 large rats running around uninterrupted in the compound at the back of the hotel, which we could hear throughout our stay. I have video footage on my device which I will share in other arenas due to file size. On Saturday evening I needed to prepare food for my daughter, who has allergies. When I asked the receptionist if I could borrow a bowl from the kitchen, he sneered at me and said No, and offered no further words when I made it clear it was for food for my child. It is a certain type of smug and unhappy man who would treat a parent looking after their child in such a manner, and I hope that they are shown more courtesy if they find themselves in a similar position in future. I have stayed at other F1 locations over the last decade (including this location) and been content with the overall value, given your business model. The hotel is currently a rat-infested shoebox in a shanty town, staffed by inept and disinterested front of house staff. You owe me money for the booking you did not respect, and you owe an apology for preventing me from serving food to my child whilst on the premises as a paying customer. If you had any shame you would make reparations immediately, but given the experience I have just had I expect this will fall on deaf ears and I will escalate it to someone who might care. I wish you well in recovering the premises from the dreadful position I have just found it in.

The hotel rooms were fairly clean, but the surrounding area was terrible—very noisy and the streets were quite dirty. Perhaps because it was a budget hotel, the front desk was always crowded.

I spent good time at this hotel, the room was spacious, comfy bed, Clean towels. Everything was clean. The only default was not aircon or any electric fan in the room as it was really a hot summer in Paris.

Room was small but clean, private bathroom was nice

Very disappointed, there’s no place to hang your T-shirt no Air Condition no place even to put on your clothes

There are bargains and there are slums, this is the latter. Also, there booking system was down so we had to pay tourist tax in cash, good job we had some at 1am when we arrived. A tent city opposite really added to the ambience. Tiny rooms with shared toilets. I guess the overpowering stench of vinegar was better than whatever smell they were trying to cover up.

Was all good but staff let someone I don’t really know in my room when I wasn’t there

Correct

We arrived after seeing what seemed to be a nice spacious room online. We were greeted with a room the size of a twin sized bed and a shower that you could not undress in! Horrible experience! Never go here!